AI Automation

Company Description

Zoft.ai is an innovative AI-powered SaaS platform focused on transforming customer service with intelligent chat and voice agents. The platform leverages cutting-edge technology to provide personalized support while effectively managing complex actions and workflows. Zoft.ai is dedicated to ensuring efficient and seamless customer interactions, helping businesses enhance their customer experiences. The company's solutions are designed to deliver exceptional service and operational efficiency across industries.

Role Description

This is a full-time remote role for a Data Science & Backend Engineer specializing in trading systems. As part of this role, you will design, develop, and maintain backend systems and APIs to support trade processing and analytics. You will implement data algorithms, conduct performance optimizations, and collaborate with cross-functional teams to design seamless trading system solutions. The role also involves ensuring the scalability and reliability of systems and integrating both back-end and front-end functionality.

We are looking for a math-strong backend engineer (freshers or experienced candidates) to join our investment company in Chennai.

About the JOB:

Agentic AI & n8n Automation Expert

agent-driven systems

think, decide, and act automatically

Automation & Workflow Engineering

• Design and build

  advanced n8n workflows

  including multi-step, conditional, branching, and event-driven automations
• Create

  end-to-end automations

  spanning CRM, email, databases, internal tools, and external SaaS platforms
• Implement robust

  error handling, retries, logging, and monitoring

  for production-grade workflows

Agentic AI & LLM Systems

• Develop

  LLM-powered agent workflows

  that can reason, plan, and execute tasks autonomously
• Implement

  multi-agent and tool-using AI systems

  using orchestration frameworks
• Build

  RAG (Retrieval-Augmented Generation)

  pipelines using vector databases such as

  Pinecone, Chroma, or Weaviate

• Integrate external systems using

  REST APIs, Webhooks, OAuth, and custom authentication

• Design custom logic for data transformation, enrichment, and decision-making

• Connect AI systems to real-world actions (ticket creation, messaging, updates, approvals, triggers)

• Continuously

  optimize workflows

  for performance, cost, reliability, and scalability
• Collaborate with

  product, engineering, and operations teams

  to identify automation opportunities
• Document workflows, architecture decisions, and best practices clearly
  

Preferred to have

• 2+ years hands-on experience

  with n8n, Zapier, Make, or similar automation platforms

• 1+ year experience

  building AI-driven or LLM-based automations
• Strong understanding of:
• REST APIs, JSON, Webhooks
• Authentication (OAuth, API keys, tokens)
• Workflow orchestration and event-driven systems
• Experience working with

  vector databases

  for AI retrieval workflows

Good to have

• Python or JavaScript for custom scripting and extensions
• Experience with

  Power Automate

  , or other orchestration tools
• Familiarity with AI tooling such as:
• OpenAI / Anthropic APIs
• LangChain, LlamaIndex, or similar frameworks
• Knowledge of cloud environments (AWS / GCP)
  

Why join us

• Work on

  cutting-edge Agentic AI systems

• Build automations that run real business operations end-to-end

• High ownership, high impact role

• Opportunity to shape how AI agents interact with production systems