AGM-Retail Projects & Infra Lead

Role Title

Retail Projects & Infra Lead

Function

Retail

Sub Function/ Vertical/ Department

Retail Project

Reports to Role (Position No)

Solid line: Cluster Retail Head (Cluster A) – Base Location

Dotted Line: Cluster Retail Head(Cluster B)

Location

Delhi

To design, create and maintain best in class Infra, Upkeep and Ambience of both Large and Small Format Stores. Also ensure roll out and closure of LFS and SFS happen as per process. Also ensuring all assets like CCTV, HSW Elements, Smart TV elements are well maintained. This person will also lead any new initiative for change in layout of LFS and SFS to make it relevant as per the emerging industry trends and need. At all India Level, there are 460 LFS and 2460 SFS and each project manager will work with 2-3 Clusters depending upon bandwidth and geographical spread. This person will be responsible to manage Infra, Upkeep and Ambience of ~80 LFS and ~400 SFS, which will be a humongous and critical responsibility. He/she will also be responsible to own and manage annual budget planning on Opex and Capex for RnM, AMC, and Housekeeping etc. At Pan India Level ~50 Mn of Capex and 162 Mn of Capex will be managed by project managers.

Competencies :

• Good Project Management Skills with understanding various Infra elements
• Should have worked in Retail, Infra, Real Estate sector in the role of Project Manager
• Good Exposure on Opex and Capex budgeting and execution
• Very good interpersonal and collaborative skills as person requires to interact with various stakeholders like Corp team, Circle Leadership Team, Vendor, HSW team etc.
• High on Accountability and Ownership

Experience: 10+ years overall experience and should have worked in Retail or Infra, Real Estate or similar industry in Project or equivalent role

Drive and facilitate Infra, Upkeep, Ambience, HSW compliance across LFS and SFS

Lead indicators:

• SPOT THE SPOT Score
• Timely replacement of Furniture & Fixture
• Implementation of Brand elements in coordination with Brand and Marketing team
• Adherence to timeline for new project, initiative
• Conduct Work Shop on Store Up Keep

Own Annual Budget Planning on Opex and Capex for Clusters for Rnm, AMC, Housekeeping etc both format of Stores- LFS & SFS

Lead indicators:

• Timely finalization of Annual Opex and Capex and timely execution
• Opex Spend as a % to Budget
• Cost Saving through negotiation of Rent, AMC etc.
• Downtimes for Infra Elements like CCTV, Payment System, TMS etc.

Drive New Design/change in design for Store layout

To ensure store’s design are relevant to emerging need/trend.
Lead indicators:

• % Adherence to Project Roll out timelines
• Adherence to cost of project

At pan India Level 167 Mn of Opex and 50 Mn of Capex, at each Project Lead level ~28 Mn of Opex amd ~9 Mn of Capex

This roles requires huge spectrum of collaboration and coordination with various functions at Cluster and corporate to get things done at much faster pace. Need to ensure all the work is carried out in accordance with HSW Guidelines. Ownership and execution of Opex and Capex is additional challenge.

Direct Report / Dotted Report Position

Job Purpose

Area Retail leads/SM/FL- This person will work with, liaison with ARL, SM and FL

For Infra, Upkeep, Ambience, HSW elements and Opex and Capex Spend ARL , SM and FL will coordinate with this person