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Position Overview

Administrator

Key Responsibilities

1. Student & Parent Engagement

  • Act as the primary point of contact for student and parent queries, concerns, and escalations.
  • Ensure a smooth onboarding process, clearly communicating policies, facilities, and services.
  • Collaborate with academic and counseling teams to address student-related matters.
  • Organize orientation programs, student engagement activities, and parent-teacher meetings.

2. Office & Facility Management

  • Manage day-to-day office operations, ensuring an efficient and well-maintained workspace.
  • Oversee facility services such as security, housekeeping, and IT infrastructure.
  • Ensure compliance with safety regulations and company standards.
  • Maintain vendor relationships for supplies, maintenance, and service contracts.

3. Hostel & Accommodation Management

  • Supervise residential facilities for students, trainees, or staff.
  • Oversee accommodation, food services, and maintenance.
  • Address and resolve accommodation-related grievances.

4. Administrative Operations

  • Lead and supervise administrative staff, delegating tasks effectively.
  • Maintain accurate company records, documentation, and operational databases.
  • Manage travel arrangements, transportation, and logistics.
  • Ensure compliance with internal policies and industry regulations.

5. Problem-Solving & Coordination

  • Serve as the first point of contact for administrative issues, resolving them promptly.
  • Coordinate with HR, IT, and other departments to improve operational workflows.
  • Implement process improvements for greater organizational efficiency.

6. Vendor & Budget Management

  • Monitor administrative budgets, ensuring cost-effective resource allocation.
  • Negotiate contracts and manage vendor relationships.
  • Oversee procurement and inventory management.

7. Event & Logistics Management

  • Support planning and execution of company events, training sessions, and conferences.
  • Coordinate logistics for meetings, workshops, and external engagements.

Qualifications & Skills

  • Bachelor’s or Master’s degree in Business Administration, Facility Management, or related field.
  • 4–7 years of proven administrative experience, preferably in the education or EdTech sector.
  • Strong leadership, organizational, and problem-solving capabilities.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work under tight deadlines.
  • Proficiency in Microsoft Office Suite and other administrative tools.

What We Offer

  • Competitive salary with performance-linked incentives.
  • Opportunities for professional growth in a dynamic EdTech environment.

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