Job
Description
Role Overview The General Manager – Administration will be responsible for overseeing the overall administration, facilities management, vendor coordination, employee support services, and compliance activities of the organization. The role requires strong leadership, decision-making ability, and expertise in managing administrative operations efficiently while Key Responsibilities1. Administrative Operations Oversee and manage daily administrative functions, including office management, housekeeping, transport, canteen, and support staff.
Develop and implement standard operating procedures (SOPs) for smooth and efficient workflow.
Ensure adequate office infrastructure, utilities, and facilities are available and maintained.
2. Facility & Infrastructure Management Supervise maintenance of office premises, equipment, and assets.
Plan and coordinate facility upgrades, relocations, or expansions.
Ensure workplace health, safety, and security standards are implemented.
3. Vendor & Contract ManagementIdentify, negotiate, and finalize vendors for office supplies, facilities, and services.
Monitor vendor performance to ensure timely delivery and quality of services.
Manage contracts, agreements, and renewals in compliance with company policy.
4. Budgeting & Cost Control Prepare, monitor, and control the administrative budget.
Identify cost optimization opportunities in procurement, maintenance, and utilities.
Track and report expenditures to management regularly.
5. HR & Employee Support Work closely with HR to support employee engagement and welfare activities.
Ensure discipline, attendance, and grievance redressal mechanisms are in place.
Maintain a positive and safe work environment.
6. Compliance & Legal Ensure compliance with labor laws, workplace safety norms, and statutory requirements.
Maintain accurate records, licenses, permits, and audits for administrative functions.
Liaise with government bodies and regulatory agencies as required.
7. Security & Risk Management Manage security services, surveillance, and access control systems.
Develop emergency response and disaster management plans.
Ensure adherence to fire safety and occupational safety regulations.
8. Team Management & Leadership Lead and mentor the administrative staff.
Foster teamwork, discipline, and service excellence within the department.
Provide training and development opportunities for the admin team.
Qualifications & Skills Bachelor’s/Master’s degree in Business Administration, Management, or related field.
10–15 years of progressive experience in administration/facilities management, with at least 5 years in a senior leadership role.
Strong knowledge of statutory compliances, labor laws, and corporate administration.
Excellent leadership, negotiation, and interpersonal skills.
Strong analytical, problem-solving, and decision-making abilities.
Proficiency in MS Office and ERP/administration tools.
Key Attributes Strategic thinker with hands-on execution ability.
Strong organizational and multitasking skills.
High integrity, professionalism, and accountability.
Ability to handle pressure and make quick, effective decisions.
