Account Specialist

Walkin Interview for Fresher at WTW

Interview Date and Day

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Job Title

Designation

Experience

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Work Location

Hybrid Work Style

Role Objective

Ensure excellent account management through completion of all Account payable & receivable activities in agreed timelines and maintaining quality benchmarks along with adherence of group policies and process guidelines.

Principal Duties and Responsibilities

Operational Delivery

• Processing payment requests in compliance with financial policies and procedures
• Conduct reconciliation of incoming & outgoing statements for Clients/ Carriers and maintain up to date records on operating system
• Perform daily cash management duties, which includes posting of cash to the ledgers, conducting investigation and ensuring appropriate allocation of funds within agreed SLA
• Prompt escalations of identified discrepancies to front end team
• Manage ledger maintenance requests on daily basis and update records of the actions taken on the operating system
• Managing document & backup requests from the customers within agreed timelines
• Maintain vigilance and responsiveness to urgent activity, ensuring appropriate escalation to the line manager for unresolved queries.
• Ensure adherence to Group policies and procedures & Willis Insurance Essentials
• Escalate errors and incidents to the Line Manager and operate within the guidelines of internal and external regulators
• Proactively support key initiatives that have been delivered to implement change

Participate and contribute in team huddles & team meetings

Required Qualifications, Skills, Knowledge, and Experience

Qualifications:

• Minimum Bachelors degree required (Open to all streams)

Skills:

• Sound communication skills - Use of clear business English to enable effective direct communication (Verbal/Written) with stakeholders.
• Good understanding of account receivable and payable processes
• High degree of accuracy and attention to detail
• Ability to learn new processes and systems
• Ability to switch & prioritise multiple tasks as per requirement
• Proficiency in MS Office Applications.

Experience:

• Fresh graduates

Experience in relevant industry preferred

Core Task List Payment & Ledger maintenance team

• Raising payments
• Overrides related to payments
• Bank Details Loading (Entity transfers)
• Internal Notes for payments, journals & contras
• Value date confirmation to clients/carriers (Copying in Requestor)
• Funding activity related to payments
• Email Management/Service Hub Management
• Action daily outstanding cash report
• Action journal, write off/write ons, cash transfers, deal currency
• Query Management (Internal within WTW)
• Cleared funds checks
• Third party and Scorecard Approvals, Sanctions, & KYC checks
• Claims payable report review & action
• Action Cancel & Replace review and allocations

Salary Upto 4.50LPA