Account Manager

Details Location: Pune, India Experience: 1–3 years Type: Full-time Job Description We’re looking for an Account Manager to manage and grow our client portfolio. You'll be the go-to person for clients—owning relationships, driving retention, and identifying opportunities for upselling and cross-selling. This role requires strong communication skills and a knack for organising. You'll drive customer success, manage key accounts, and help maintain relationships our B2B customer base across multiple sectors such as SaaS, finance, technology, lifestyle, and more. What you'll do: Own a portfolio of India clients (~₹1.5 Cr ARR). Manage handovers from US client acquisition. Understand and follow Wittypen's internal workflows and processes. Drive client retention, engagement, and account growth. Ensure timely and accurate reporting and communications with clients. Maintain and update CRM records regularly and meticulously. Coordinate internally to ensure client expectations are met and exceeded. What we look for: 1–3 years of experience in B2B Account Management or Client Servicing in marketing agencies/SaaS businesses. Excellent communication and relationship management skills. Proactive, organized, and customer-first mindset. Comfortable using CRM and project management tools. Candidates based in Pune preferred. Note: This is an in-office role in Pune, India. About Us Wittypen is a managed marketplace for content and we work with some of the best brands like Freshworks, Swiggy, Acko, Paytm, and others to help create content through our pool of 1700+ freelance writers. Founded in 2015, today Wittypen is one of the most credible content platforms working with customers across 5+ countries and creating thousands of content pieces every month. We believe in having a goal-driven culture where our colleagues try to do the best work of their lives in a way that also drives meaning and impact. Benefits 5-day work week. Choose any 8 hours between 10am-8pm. Play a crucial role in shaping the brand of Wittypen. Opportunities to develop your skills and grow your career in a company that values content marketing. Be part of a creative team that encourages innovation and collaboration. Make a significant impact on the brand's visibility and growth. Join a workplace that values diversity and provides a supportive environment. Got Questions? Shoot me an email at srijil.sen@wittypen.com Show more Show less