Account Manager

Job Description

Financial Responsibilities Client Account Management : Oversee client accounts, ensuring accurate invoicing, payments, and maintaining updated financial records. Budget Planning : Develop, manage, and monitor budgets to ensure profitability. Revenue Tracking : Analyze and track revenue trends, identify potential issues, and recommend solutions. Cost Management : Ensure efficient use of resources to minimize costs and maximize profitability. Reporting : Prepare financial reports, including income statements, balance sheets, and cash flow statements. Client Relationship Management Client Communication : Act as the primary point of contact for clients, addressing their queries and concerns promptly. Customer Retention : Build and maintain strong relationships with existing clients to ensure long-term partnerships. Service Customization : Tailor services to meet the specific needs and goals of clients. Team Collaboration Cross-Department Coordination : Work closely with sales, marketing, and operational teams to align strategies and ensure smooth workflows. Supervision : Lead and mentor junior team members or account executives, providing guidance and support. Strategic Planning Sales and Upselling : Identify opportunities to upsell or cross-sell services/products to existing clients. Market Analysis : Keep abreast of industry trends and competitor activities to inform strategy and offerings. Goal Setting : Define and meet performance targets, such as revenue growth, client satisfaction, and retention rates. Operational Duties Contract Management : Negotiate, draft, and oversee service agreements with clients. Compliance : Ensure all financial and operational practices adhere to relevant laws, regulations, and company policies. Problem Solving : Address and resolve client complaints or operational challenges effectively. Key Skills and Attributes Strong communication and interpersonal skills. Financial acumen and analytical thinking. Effective negotiation and conflict resolution abilities. Time management and multitasking. Proficiency in relevant software (e.g., accounting tools, CRM systems). Job Type: Full-time Pay: ₹13,416.92 - ₹50,739.54 per month Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: Accounting: 5 years (Required) CA: 1 year (Preferred) total work: 1 year (Preferred) License/Certification: Chartered Accountant (Preferred) Work Location: In person