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Account Manager

0 years

0 Lacs

India

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

drive upselling marketing support reports resolve service management negotiation communication presentation crm software salesforce hubspot data analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

Account Manager

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients.
  • Build and maintain strong, long-term client relationships.
  • Understand client goals, challenges, and needs to provide tailored solutions.
  • Manage account performance, including contract renewals and upselling opportunities.
  • Collaborate with internal teams (sales, marketing, product, support) to ensure client satisfaction.
  • Prepare and deliver account performance reports and presentations.
  • Address and resolve client issues promptly.
  • Monitor market trends and competitor activities to identify opportunities for account growth.
  • Ensure all client interactions align with company policies and service standards.

Requirements:

  • Bachelor’s degree in Business Administration, Marketing, or a related field.
  • Proven experience as an Account Manager, Key Account Manager, or in a similar client-facing role.
  • Strong relationship management and negotiation skills.
  • Excellent communication and presentation abilities.
  • Ability to manage multiple accounts and priorities effectively.
  • Proficiency in CRM software (Salesforce, HubSpot, Zoho, etc.).

Preferred Qualifications:

  • Experience in [specific industry, e.g., IT services, FMCG, advertising].
  • Data-driven approach with experience in analytics and reporting.
  • Ability to identify and capitalize on upselling/cross-selling opportunities.

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