Academic & LMS Coordinator

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Position Overview

The Academic and LMS Coordinator will serve as a key liaison between faculty, students, and technology teams to ensure seamless delivery of online and distance learning programs at Jaipur National University. This role requires a blend of academic coordination, technical proficiency in Learning Management Systems, and strong communication skills to support the university's growing initiatives.

Key Responsibilities

Academic Coordination

• Coordinate with faculty members to design, develop, and update course content for online and distance learning programs
• Ensure timely uploading and organization of course materials, syllabi, assignments, and assessments on the LMS
• Monitor academic schedules and ensure adherence to semester timelines for OL/ODL programs
• Facilitate communication between students, faculty, and administrative staff regarding academic matters
• Assist in onboarding new faculty to online teaching methodologies and LMS platforms
• Coordinate assignments, discussion forums, examination processes including question paper preparation, scheduling, and result compilation with COE.
• Maintain academic records and generate reports on student progress and course completion rates

LMS Management

• Administer and maintain the Learning Management System.
• Coordinate with IT team to create and configure courses, user accounts, and enrollment processes on the LMS
• Troubleshoot technical issues related to LMS access, functionality, and content delivery
• Train faculty and students on effective use of LMS features including discussion forums, assignments, quizzes, and grade books
• Monitor system performance and coordinate with IT teams for upgrades, maintenance, and security
• Implement quality assurance measures to ensure consistent course structure and user experience
• Generate analytics and reports on LMS usage, student engagement, and platform performance

Student Support

• Serve as the primary point of contact for student queries related to online and distance courses and LMS access
• Provide technical assistance and guidance to students navigating the online learning environment
• Coordinate orientation sessions for new OL/ODL students
• Address and resolve student grievances related to academic and technical matters promptly
• Monitor student participation and alert faculty about low engagement or at-risk students

Administrative Tasks

• Prepare and maintain databases of student enrollment, faculty assignments, and course schedules
• Generate periodic reports for management on program performance and student outcomes
• Coordinate with examination and evaluation teams for smooth conduct of online assessments
• Assist in the development of policies and procedures for OL/ODL programs
• Support marketing and outreach efforts for online programs through content development

Required Qualifications

Education

• Master's degree in any stream.

Experience

• Minimum 2-3 years of experience in academic coordination or educational technology
• Hands-on experience with Learning Management Systems
• Prior experience in online/distance education environment preferred
• Experience in higher education setting is an advantage

Technical Skills

• Strong computer skills including MS Office Suite, Google Workspace
• Familiarity with video conferencing tools (Zoom, Google Meet, Microsoft Teams)
• Basic understanding of e-learning content standards

Soft Skills

• Excellent written and verbal communication skills in English and Hindi
• Strong organizational and time management abilities
• Problem-solving mindset with attention to detail
• Ability to work independently and collaboratively with diverse teams
• Customer service orientation with patience and empathy

Send your resume to:hitesh.kakkar@jnujaipur.ac.in