Zuora Billing Specialist

Title - Zuora Billing Specialist

Type - Contract

Location - Remote

Roles and Responsibilities:

- Serve as the SME for Zuora Subscriptions, Billing, Accounts Receivable, and Revenue, providing expert guidance and support.

- Collaborate with global accounting and billing teams to manage and optimize the entire Q2C landscape.

- Gather requirements, plan, architect, design, configure, develop, and test billing, cash, and revenue processes in Zuora.

- Lead system integration efforts, ensuring seamless connectivity between Zuora and multiple upstream and downstream systems.

- Drive automation and innovation in billing and revenue processes, enhancing efficiency and accuracy.

- Manage product and pricing configurations, ensuring accurate data creation and maintenance in Zuora Billing and Revenue.

- Work on system enhancements and compliance-related projects, ensuring scalability and alignment with business needs.

- Oversee customer master data management and integrations with external systems.

- Develop and execute system conversions and implementations, ensuring smooth transitions and minimal disruptions.

- Support month-end processes, including customer aging, AR to GL reconciliation, and reporting.

- Utilize change management and Agile methodologies to drive continuous improvement and adaptability.

Qualifications:

- Bachelor's degree in Technology or an MBA.

- Minimum of 7 years of experience in billing and revenue management, with at least 3 implementation experiences in the Zuora Quote-to-Cash cycle.

- Strong knowledge of Zuora subscriptions, billing, product and pricing management, and Zuora Revenue (ASC 606).

- Proven experience with integrations involving Zuora, Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.

- Excellent communication skills, with the ability to effectively convey complex information to stakeholders at all levels.

Tools and Technologies:

- Proficiency in the Zuora platform, including objects, custom events, and workflows.

- Experience with Zuora API and Salesforce integration.

- Familiarity with Avalara for tax compliance.

- Understanding of Agile methodologies and change management practices.