343 Zuora Jobs

Who are we and what do we do BrowserStack is the worlds leading cloud-based software testing platform, empowering over 50,000 customersincluding Amazon, Microsoft, Meta, and Googleto deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers. With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test managementall designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle. Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing. About The Role You will be joining the Sales Strategy & Operations function in supporting high growth, fast-paced Sales & Field Operations org. In this role, you will have the opportunity to work with multiple functions and significantly impact both the top line and bottom line. You will support the sales organization throughout the entire quote-to-cash lifecyclecovering deal structure, quote creation and approval, order forms, revenue, legal review, and compliancewhile continuously striving to enhance and streamline the sales process. Successful candidates will be problem solvers with strong interpersonal skills, capable of introducing constructive friction into deal negotiations while maintaining a positive and productive relationship with the Sales team. Were looking for candidates who understand what success looks like and are flexible, resourceful, and collaborative. We want individuals who are excited to join us in defining our long-term vision and the next steps to achieve it. Location This role requires the candidate to be based in Mumbai or should be open to relocate to Mumbai Shift Timings The shift timing of the role is 3 PM to 12 AM IST Job Responsibilities Serve as a trusted advisor to the Sales teams as a subject matter expert on deal policies, including pricing, contract terms, product configurations, and compliance requirements. Assist the Sales Organization during the entire customer lifecycle, from Lead-to-Quote, Contract-to-Order, Booking-to-Renewal/Cross-sell/Up-sell. Monitor the Deals Desk queues for deal requests, ensuring requests are addressed thoughtfully and within the set SLA, prioritizing workflow and managing request volumes to maximize efficiency and drive the urgency of deals Quarterback deals through the sales cycle & internal approval process collaboration with the appropriate cross-functional teams (Sales Leadership, Legal, Accounting, Billing, Product, etc.). Identify gaps and suggest improvements to policies, processes, and systems to enhance compliance during the contracting process and boost sales productivity. Help drive projects and initiatives focused on improving efficiency and simplifying processes throughout the Sales operations and Sales organization. Create and maintain Sales Dashboards, SFDC Reports, and performance metrics to support Sales teams with actionable insights and data-driven decision-making. Required Qualifications Experience - 4 to 6 years (total experience) Proficiency in SFDC and familiarity with Configure, Price, Quote (CPQ) systems, preferably Zuora. Bachelors degree or equivalent experience Outstanding analytical background with strong problem-solving skills Great interpersonal skills, including written and verbal communication Ability to build relationships and work collaboratively to get results Capable of explaining concepts clearly and credibly across all levels of the organization High level of attention to detail Benefits In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy: Medical insurance for self, spouse, upto 2 dependent children and Parents or Parents-in-law up to INR 5,00,000 Gratuity as per payment of Gratuity Act, 1972 Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends Remote-First work environment that allows our people to work from home Remote-First Allowance for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience Show more Show less

Join Vonage and help us innovate cloud communications for businesses worldwide! Why This Role Matters As a member of the Vonage Business Applications Engineering team, this individual will perform administration and configuration tasks in a timely, secure, high quality, and efficient manner. You will be working with Product Owners, Business Stakeholders and Engineering Teams as well as helping to support the end users. Your Key Responsibilities Administration and support of Zuora and related applications. Collaborate with Product Owner, engineering and business stakeholders to understand business requirements related to Zuora Billing. Design, implement, and maintain Zuora configuration and customization of Zuora applications to meet the evolving business needs. Support and maintain Zuora integration with 3rd party systems (Salesforce, Avalara, Oracle, payment processors etc.). Maintain up-to-date knowledge of system functionality, customization, and integration and provide recommendations for process improvements. Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience. What You'll Bring Education & Experience: Bachelor's degree in Business Operations, Computer Science, Information Services, or related field preferred; 2+ years of hands-on Zuora Billing configuration experience. Certifications: Certified Zuora Admin with Zuora Billing certification. Zuora Expertise: Proficient in Zuora sandbox testing, production environment deployment, and the Zuora Billing module: Customers, , Product Catalog, Subscriptions, Billing, Invoicing, Payments, and Avalara Tax. Advanced Features: Skilled in Order Harmonization and Orders implementation; Invoice Settlement. Zuora Admin Tasks: Experienced in admin activities such as managing user access, billing documents templates, tax template, custom objects, workflows, payment gateways, notifications, 360 Sync, systems integration, and reporting. Business Process Knowledge: Strong grasp of quote-to-cash (Q2C) processes and identifying technical debt and process improvement opportunities. Soft Skills: Excellent communicator with the ability to explain technical concepts to non-technical stakeholders, self-driven, and effective at managing multiple priorities. How You’ll Benefit Opportunities for career growth and professional development. A dynamic and inclusive work environment. Work with cutting-edge technologies in a rapidly evolving industry. There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. Who We Are Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.

Job Description Senior Data Engineer Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk . You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, Terraform. What You Get To Do Every Single Day Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quality testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems Basic Qualifications What you bring to the role: 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (We use Snowflake) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed “production-grade” projects with dbt Expert knowledge in python What Does Our Data Stack Looks Like ELT (Snowflake, Fivetran, dbt, Airflow, Kafka, HighTouch) BI (Tableau, Looker) Infrastructure (GCP, AWS, Kubernetes, Terraform, Github Actions) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-PR Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! At BMC Software, we help businesses run faster and smarter. The Associate Renewal Sales Representative supports strategic renewal activities by preparing accurate renewal quotes, analyzing contract terms, and collaborating cross-functionally with internal teams and external partners. The ideal candidate combines strong technical and analytical expertise particularly in Excel, data analytics, and AI tools with a passion for continuous learning and a desire to grow into a full Renewal Sales role. The position offers a defined career path into Sales and provides exposure to executive-level stakeholders and enterprise customers. Key Responsibilities Prepare accurate and timely renewal quotes for maintenance contracts 90–120 days before expiration. Review and analyze renewal contracts, validate pricing, and ensure compliance with commercial and legal terms. Leverage advanced Excel functions and data visualization to track trends, build dashboards, and generate renewal forecasts. Use AI tools and automation platforms to streamline renewal workflows, enhance data accuracy, and support SOP development. Lead internal discussions on pricing, contract positioning, and customer value realization. Maintain Salesforce.com (SFDC) data hygiene and ensure accurate tracking of pipeline and renewal activity. Conduct detailed revenue analysis to confirm accurate billing, revenue recognition, and account alignment. Prepare and submit complete order packets for processing and invoicing. Develop and maintain strong internal relationships across Sales, Legal, Finance, Rev Rec, Order Services, and Customer Success teams. Track non-renewals with insights into cancellation reasons and drive recovery efforts where applicable. Support bi-weekly renewal forecasting and reporting cycles with data-driven recommendations. Understand BMC products and services to position renewal value and expand conversations with customers. Proactively contribute to strategic account planning, leveraging data insights to influence retention outcomes. Required Skills & Qualifications 2+ years of relevant experience in Sales, Renewals, Customer Success, or a similar analytical role (preferably in the software/SaaS industry). Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, Power Query, formulas, charting). Experience with data analytics, trend analysis, and creating visually compelling reports or dashboards. Familiarity with AI tools or platforms to help automate repeatable processes and drive operational efficiency. Strong understanding of commercial contracts, renewal terms, and pricing models. Experience using Salesforce.com, Zuora, or similar CRM/quote-to-cash systems is a strong plus. Highly organized with excellent attention to detail and ability to manage multiple priorities in a deadline-driven environment. Strong written and verbal communication skills. Ability to work independently and collaboratively in a global, cross-functional environment. Flexible to support global time zones (EMEA, APJ, NA) as needed. Growth Path This role is designed as a springboard into a Renewal Sales Representative position. High performers will gain the opportunity to: Own their own renewal quota and accounts Lead customer conversations and negotiations Receive mentorship from senior renewal leaders Participate in enablement programs focused on commercial and strategic sales skills Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. This role operates in a flex model with at least 50% of time spent in office. About The Role Workday’s customer base continues to grow as does the need for continued and excellent customer support. As a Customer Support Manager, you will lead a team in providing top-notch support to customers and consultants on complex products and applications. What would you do all day? Lead a Workday Applications Support team, hiring, and retaining the best software support people now, and planning for future business needs Enable your team of analysts by removing roadblocks and empowering them to drive success autonomously, while maintaining our high levels of customer satisfaction Act as the escalation manager for high impact customer issues, driving problems to resolution, and handling the communications within Workday and with the clients Actively monitor triggers for possible critical situations in order to prevent escalations Establish relationships with customers, especially key or strategic customers Collaborate with internal teams (Development, Product Management, Quality Assurance, Services) on trending customer issues and ensure external communications are accurate and clear Identify employee training opportunities to ensure staff is highly proficient with Workday services and internal processes Ensure quality of case handling, paying particular attention to communications, timely responses, specific care for sensitive customers, and proper use of Knowledge process Participate in and help schedule 24X7 on call coverage Assess key metrics for supported product area, analyzing the data for improvement ideas, and taking action to drive change Uphold Workday’s policies for data security and customer data access About You Basic Qualifications 4+ years leading a technical team and/or experience with managing software engineering teams. 6+ years of customer support engineering experience, providing technical support for software and environment issues for enterprise software applications: SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, and/or Cornerstone. Other Qualifications Demonstrable ability to collaborate and build strong relationships with customers and to engage across corporate functions (Services, Product Management, Development, QA, Operations) Ability to generate a sense of urgency and rally appropriate resources Strong problem solving, priority setting, facilitation, multi-tasking, and analytical skills Ability to mentor, coach and lead a team to success Prior experience with Time Tracking, Absence, Payroll or other enterprise software applications Ability to engage and coordinate multiple teams to identify and raise importance of critical issues to obtain expedited outcomes Ability to balance multiple priorities and communicate across diverse teams within the organization Demonstrate resilience when faced with tight resolution timeframes and conflicting/opposing priorities Solid understanding of case handling and escalation process Prior experience with Knowledge-centered service (KCS) Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

Get to Know Us: It&aposs fun to work in a company where people truly believe in what they&aposre doing! At BlackLine, we&aposre committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance. Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers. Work, Play and Grow at BlackLine! Make Your Mark: The Billing Specialist plays a key role in executing daily and month-end billing operations, including invoice preparation, customer account setup and maintenance, credit memo processing, and resolution of billing inquiries. This role supports cross-functional initiatives and continuous process improvements, requiring strong organizational, analytical, and communication skills.The ideal candidate is detail-oriented, highly collaborative, and comfortable working in a dynamic SaaS environment. They will work closely with Finance, Sales, Product Management, and other departments to ensure billing accuracy, compliance, and operational efficiency. You&aposll Get To: Prepare and process invoices in accordance with customer contracts and billing schedules. Manage SaaS billing processes, including subscription and usage-based billing, implementation services, and portal user changes. Maintain and update customer billing accounts with accuracy and timeliness. Process credit memos with proper supporting documentation and approvals. Investigate and resolve billing discrepancies and customer disputes promptly. Partner with the collections team on rebills, PO updates, and payment-related issues. Coordinate with Sales, Product, and Renewals to resolve order and billing mismatches. Prepare journal entries and perform monthly/quarterly account reconciliations. Support internal and external audits, including SOX controls and documentation. Document billing processes and contribute to continuous improvement efforts. Support ad-hoc billing projects and reporting requests as needed. What You&aposll Bring: Associate or Bachelor&aposs degree in Accounting, Finance, or a related field. 3-5 years of billing or accounting experience, preferably in a SaaS or software environment. Strong understanding of billing systems and ERP/CRM tools (Zuora, Salesforce CPQ/Billing, NetSuite preferred). Proficient in Microsoft Excel, including pivot tables and VLOOKUPs. Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills with the ability to collaborate across teams. Self-motivated, proactive, and able to manage multiple priorities under tight deadlines. Comfortable in a fast-paced, evolving environment with a continuous improvement mindset. Thrive at BlackLine Because You Are Joining: A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world&aposs most trusted name in Finance Automation! A culture that is kind, open, and accepting. It&aposs a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives. A culture where BlackLiner&aposs continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity. BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws. BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week. Show more Show less

Ultimate.ai IT Pune, Maharashtra, India Posted on Jul 31, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What You'll Be Doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems Must Have What you bring to the role Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice To Have Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai

Title - Zuora Billing Specialist Type - Contract Location - Remote Roles and Responsibilities: - Serve as the SME for Zuora Subscriptions, Billing, Accounts Receivable, and Revenue, providing expert guidance and support. - Collaborate with global accounting and billing teams to manage and optimize the entire Q2C landscape. - Gather requirements, plan, architect, design, configure, develop, and test billing, cash, and revenue processes in Zuora. - Lead system integration efforts, ensuring seamless connectivity between Zuora and multiple upstream and downstream systems. - Drive automation and innovation in billing and revenue processes, enhancing efficiency and accuracy. - Manage product and pricing configurations, ensuring accurate data creation and maintenance in Zuora Billing and Revenue. - Work on system enhancements and compliance-related projects, ensuring scalability and alignment with business needs. - Oversee customer master data management and integrations with external systems. - Develop and execute system conversions and implementations, ensuring smooth transitions and minimal disruptions. - Support month-end processes, including customer aging, AR to GL reconciliation, and reporting. - Utilize change management and Agile methodologies to drive continuous improvement and adaptability. Qualifications: - Bachelor's degree in Technology or an MBA. - Minimum of 7 years of experience in billing and revenue management, with at least 3 implementation experiences in the Zuora Quote-to-Cash cycle. - Strong knowledge of Zuora subscriptions, billing, product and pricing management, and Zuora Revenue (ASC 606). - Proven experience with integrations involving Zuora, Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax. - Excellent communication skills, with the ability to effectively convey complex information to stakeholders at all levels. Tools and Technologies: - Proficiency in the Zuora platform, including objects, custom events, and workflows. - Experience with Zuora API and Salesforce integration. - Familiarity with Avalara for tax compliance. - Understanding of Agile methodologies and change management practices.

What You'll Do A billing manager with Zuora, Salesforce, and NetSuite experience oversees billing processes, manages systems like Zuora and NetSuite, and ensures seamless integration with Salesforce for Billing processes and other departments. We are looking for expertise in billing principles, subscription management, and revenue recognition, along with to lead teams and improve processes. What Your Responsibilities Will Be Job Responsibilities – Billing Manager Billing Operations Management Oversee end-to-end billing, including invoice generation, validation, and posting. Ensure accurate billing using Salesforce CPQ & Billing. Process usage-based billing. Salesforce CPQ & Billing Configuration Manage billing triggers tied to quote/order lifecycle. Collaborate with Sales Ops on quote-to-cash workflows. Dispute & Escalation Handling Resolve billing disputes coordination with Customer Success and Support. Be a contact for internal and external billing escalations. Reporting and Reconciliation Produce billing and AR reports using Salesforce and other tools. Lead monthly reconciliation efforts. Process Improvement & Automation Identify inefficiencies and lead automation in CPQ-Billing processes. Recommend enhancements to reduce manual work. Team Leadership Manage and also mentor billing analysts. Set Service level agreements, track performance metrics, and align with business goals. Cross_functional Collaboration Partner with Sales, Legal, RevOps, and Engineering to improve quote-to-cash. Support system upgrades and new product launches affecting billing. Required Skills Zuora: Good understanding and hands-on experience with Zuora Billing, Subscription Management, and Payments. Salesforce: Experience with Salesforce CPQ and Billing, including configuration, workflows, and integration with other systems. NetSuite: NetSuite's billing and financial modules. Billing Principles: 5+ years of experience with billing processes, revenue recognition, and accounting practices. Identify_ troubleshoot_ and resolve billing discrepancies and system-related issues. Project Management: Ability to manage billing-related projects and also plans. What You’ll Need To Be Successful A degree in business administration in finance. Experience – 10+ in billing domain. Maintain attention to detail and support accuracy in financial tasks. Work with financial and numerical data. Manage daily responsibilities and task prioritisation with ease. When needed and on assigned tasks. Good command at verbally and in writing. You will report to Director. Open to work in shift- 5.00pm to 2.00 am (US/UK Shift)– Subject to change observing the process need. How We’ll Take Care Of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.

About Us Location - Hyderabad, India Department - Finance Operations Level - Executive Working Pattern - Work from office. Benefits - Benefits At Ideagen Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! Ideagen is seeking a highly motivated and skilled Senior SOP Specialist to join our finance team. The successful candidate will be responsible for managing the Sales order processing & Invoicing process for our software products and issuing accurate and timely invoices to customers for both new business and contractual s. The role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment. Responsibilities Managing Quotes, Sales orders basis which billing needs to be done to Customers. Issue accurate and timely invoices to customers for software products and services In line with contracts. Work closely with the sales and customer success teams to ensure timely & accurate invoicing. Resolve billing disputes and discrepancies. Ensure compliance with local tax and legal regulations related to invoicing. Provide support to the finance team as required. Skills And Experience Qualifications and Experience: Demonstrable experience in a finance related role. Strong knowledge of billing and invoicing processes and tools like NetSuite, Zuora and salesforce. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience using accounting software and Microsoft Office applications. Personal Attributes Attention to detail. Analytical and problem-solving skills. Results-oriented. Customer-focused. Ability to manage multiple tasks and priorities. If you are a self-motivated Sales Order & Invoicing Specialist with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen! What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

We are seeking a Billings & Renewals Specialist to join our Billing team in Noida. This is a fantastic opportunity to be a part of the Billing Team at Clarivate, which comprises approximately 45-50 employees and reports to the Manager/Sr. Manager. If you possess skills in the Billing Domain along with knowledge of Order to Cash, we would like to have a conversation with you. As a potential candidate, you should have a Bachelor's degree in commerce or equivalent qualification, with a preference for experience in finance or accounting. Ideally, you should have a minimum of 1 year of direct experience in billing, invoicing, or subscription management. Familiarity with CRM sales systems and/or Order to Cash/Billing system is beneficial. A good understanding of Order Management processes and business systems such as Salesforce, Zuora & NetSuite is advantageous, along with proficiency in MS Excel. Additional qualifications that would be beneficial include basic Excel knowledge, analytical skills, attention to detail, effective time management, ability to work well under pressure, adaptability to a complex international environment, self-motivation, strong team ethic, initiative, flexibility, and excellent written and verbal communication skills. In this role, your responsibilities will include managing the end-to-end order management process, collaborating with internal teams for accurate order processing, working with the sales team on pricing and promotions, updating customer data in Salesforce, supporting the billing process, collaborating with global teams to ensure consistency in processes, identifying areas for improvement, generating reports, and analyzing data to provide insights. You will be part of a global team that strives for success through effective communication, team support, fair share, and goal-oriented results. The working hours for this role are from 10:00 AM to 7:00 PM IST, and it is a permanent position. As we are in the initial stages of returning to the office, the candidate is expected to be present in the office on assigned days, which may vary from 3-5 days in a week. Location: Noida Clarivate is dedicated to offering equal employment opportunities to all individuals concerning hiring, compensation, promotion, training, and other employment privileges. We adhere to applicable laws and regulations that prohibit discrimination in all locations.,

What You Can Expect As a Data Developer, you will design, build, and implement critical processes for the subscription-based billing system. This person will partner with teams including e-commerce, Salesforce, Oracle, Zuora, Data engineering, etc to architect solutions. The ideal candidate needs to have a thorough understanding of PL/SQL and relational world. SaaS/Subscription business models using cloud-native technologies. If you are excited about leading Zoom’s continued evolution into an agile, nimble, customer-obsessed organization, then this role is for you! About The Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department's mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. What We’re Looking For Have a Bachelor or Masters in Computer Science, Engineering, or a related field. 6+ years of experience in Software Engineering, Relational and non-Relational Databases. Demonstrate expert-level SQL skills for querying, manipulating data, data aggregation, filtering and sorting, window functions and common table expressions (CTEs). Have strong understanding of database performance such as optimization of queries, execution plans, caching and partitioning. Be self-motivated motivated with ability to work cross-functional geo distributed environment. Have knowledge about subscription business process an advantage. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

What You Can Expect As a Software Development Engineer, you will design, develop, and support critical microservices that power Zoom’s billing, payments, and marketplace infrastructure. You’ll collaborate closely with cross-functional teams including eCommerce, Salesforce, Oracle, Zuora, Data Engineering, and Cloud-Native to deliver scalable, API-first solutions and user-facing portals. The ideal candidate brings excellent full-stack experience in SaaS or subscription billing environments and thrives in ever-changing changing, iterative development cycles. About The Team With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department's mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance. What We’re Looking For Have a Bachelor or Masters in Computer Science, Engineering, or a related field. 6+ years of experience in building scalable and reliable enterprise grade applications. Demonstrate familiarity with front-end technologies like ReactJs, HTML, CSS, Javascript. Possess knowledge about data structures and algorithms with hands on coding using object-oriented programming language such as Java or Python. Have experience with AWS, Kubernetes, Docker, and microservice deployment pipelines is advantageous. Be self-motivated with ability to work cross-functional geo distributed environment. Have knowledge about subscription business process an advantage. Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

About the Role: Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) F ulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications: At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skill s , attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to work ing a hybrid schedule with a minimum of two days each week in an office setting #L1-RS2 What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- Job ID: 318677 Posted On: 2025-07-29 Location: Hyderabad, Telangana, India

About the Role: Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) F ulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications: At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skill s , attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to work ing a hybrid schedule with a minimum of two days each week in an office setting #L1-RS2 What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- Job ID: 318577 Posted On: 2025-07-29 Location: Ahmedabad, Gujarat, India

About the Role: Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) F ulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications: At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skill s , attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to work ing a hybrid schedule with a minimum of two days each week in an office setting #L1-RS2 What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- Job ID: 318679 Posted On: 2025-07-29 Location: Noida, Uttar Pradesh, India

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What's the opportunity? Are you passionate about turning data into strategic insights? As a Senior Data Analyst, your work as an individual contributor will play a pivotal role in empowering our sales organization with clear, actionable insights that drive strategic decisions and business growth. You will work closely with the sales teams and senior leadership to: Track, analyze, and interpret sales data to identify trends and provide clear, actionable recommendations to meet company objectives. Translate complex data into clear and concise reports. Design, build, and maintain key sales reports and dashboards, ensuring consistency and accuracy. Maintain accurate open pipeline and sales forecasts to support data-driven decisions. Partner with Sales Enablement to identify training opportunities. As a trusted partner to sales leadership, you will be counted on to uncover key insights that drive positive change and find answers to the hard questions. The ideal candidate is adept at translating complex data into actionable steps and clear insights, possesses strong analytical skills, and has a keen understanding of the SAAS industry. Requirements What will I be doing? Develop and maintain dashboards, reports, and visualizations to communicate key metrics. Identify trends, patterns, and anomalies in sales data to inform strategic decision-making. Conduct analyses to support sales initiatives, pricing strategies, and market expansion. Assist in the development and implementation of data-driven sales strategies. Provide monthly analysis and insights to internal stakeholders. Oversee the sales funnel and ensure that its always accurate and up to date. Collaborate with multiple levels in sales and marketing as well as cross functional teams such as finance and services. Partner with Sales Enablement to identify training opportunities. What skills do I need? Education & Experience Bachelor’s degree in Business, Statistics, Data Science, or a related field. 8+ years of experience in sales data analysis, preferably in a SAAS or technology-focused company. Proficient in Salesforce and PowerBI for data visualization (Quicksight experience is a plus). Advanced proficiency in Excel and SQL for data manipulation and analysis. Deep understanding of Salesforce. Additional tech stack experience, such as Outreach and Zuora, is beneficial. Strong business acumen with a deep understanding of how sales organizations operate and scale. Proven expertise in tracking sales KPIs, analyzing trends, forecasting, and delivering insights to executive teams and leadership in a SaaS environment. Ability to adapt to evolving technologies and tools in the SAAS industry. Competencies Exceptional analytical skills with a meticulous focus on data accuracy, presentation, and process-driven insights. Ability to analyze large datasets, extract meaningful insights, and translate findings into actionable recommendations. Excellent verbal and written communication, presentation, and persuasion skills. Skilled at translating complex data into clear, impactful insights for non-technical audiences Experience collaborating and presenting findings to the executive team, leadership, sales teams, and cross functional departments. Work Ethic Team player with a proactive mindset, strong initiative, and a results-oriented approach. A strong sense of ownership and a proactive attitude, used to working independently without much oversight. Flexibility to adjust hours during critical business periods such as month-end, quarter-close, or year-end to ensure smooth operations. Hours 13:30 – 22:30 pm IST Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Join Zenoti and be a part of our mission to empower wellness businesses worldwide! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Are you an experienced professional eager to join a collaborative Finance team looking to build the infrastructure for the next leg of incredible growth New Relic is seeking a Senior Manager to join the Corporate FP&A team. In this role, you will report to the FP&A Senior Director and be a key partner to the Corporate team. The successful candidate will be a fast learner with high attention to detail, capable of managing a newly formed team and multiple assignments concurrently. You will collaborate effectively with internal end-users and cross-functional teams, while guiding your team to deliver timely results. This role offers visibility across the entire FP&A team and supports a team that functions as a rotational program. You will lead and manage a newly formed Corporate team based in Bangalore, consisting of four members. Your responsibilities will include developing and implementing structured approaches to manage day-to-day operations and high-priority projects. You will foster a high-performing team environment, drive continuous development through mentorship, and identify areas for business improvement with data-driven arguments. Additionally, you will manage tasks in a fast-paced environment, ensuring high-quality outputs and clear communication between the India and US team. The ideal candidate will have a Bachelor's degree in Accounting, Finance, or Economics, along with 10+ years of finance experience in the technology sector, specifically SaaS. People management experience and advanced proficiency in Excel and PowerPoint are desired. Experience with tools such as Anaplan, Salesforce, Tableau, Zuora, and Basic SQL is a plus. Excellent communication skills, a self-starter attitude, and the ability to manage concurrent projects and deadlines are essential for success in this role. New Relic values diversity and inclusivity in the workplace, striving to create an environment where every individual can bring their authentic selves to work. If you require accommodations during the application process, please contact resume@newrelic.com. New Relic empowers its employees to achieve professional success through a flexible workforce model, allowing various workplace options to support individual success. As part of the hiring process, all applicants will be required to verify identity and eligibility to work. A criminal background check is mandatory due to New Relic's commitment to data stewardship. Qualified applicants with arrest and conviction records will be considered based on individual circumstances and in accordance with applicable laws. To learn more about our Applicant Privacy Notice, please visit https://newrelic.com/termsandconditions/applicant-privacy-policy.,

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.  We are looking for a dynamic Business Systems Analyst who thrives in a collaborative, fast-paced and fun environment. This individual will partner closely with our Go-To-Market Operations and Professional Services teams and lead key initiatives for the organization from discovery to implementation. To succeed in this role, you should be a hard-working and experienced analyst with a strong Salesforce background and a proven track record of successfully implementing SaaS solutions. What you'll be doing Work closely with the Go-To-Market Operations teams and lead requirements gathering, solution design, and implementation of major projects on the Salesforce platform and other related SaaS systems Manage a project portfolio with a focus on launching new products and developing new solutions for our sales organization Work cross-functionally with a global team of technical developers, IT application owners and business partners from across the company Use a combination of standard functionality and custom development to solve business problems Implement and integrate third-party applications on the Salesforce platform as well as standalone SaaS applications Ensure accurate testing on all solutions before deployment, including facilitation of User Acceptance Testing with business partners In addition to Salesforce, you will have opportunities to work within the Zendesk infrastructure & products and our outstanding application stack! Work with Workato as a middleware between systems What you bring to the role Must have: Bachelor’s degree or equivalent work experience and 2-4 years Salesforce experience. Salesforce Administrator Certification (ADM 201). Salesforce Advanced Administrator, Platform Builder, Salesforce Configure Price Quote (or similar), Sales Cloud Consultant certifications. Consistent track record of having implemented and supported enterprise class solutions on the Salesforce platform - including requirements gathering, system design, configuration / development, testing & UAT, and production cutover. Experience managing systems to support enterprise sales organizations. Polished presenter and self-starter who can communicate effectively to a diverse audience of business and technical partners. Proficiency with DataLoader, Workbench.io, and MS Excel for data manipulation Nice to Have: Experience with Software-as-a-Service (SaaS) based selling models is a plus. Experience with Zuora Billing (or equivalent) Jira / Confluence experience a plus Knowledge of Copado (or equivalent) Knowledge of Workato (or equivalent) Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

You will join a dynamic team as an AWS Developer, where you will utilize your 4 to 5 years of experience in Python, AWS, and PLSQL to contribute to the development of scalable and secure cloud-based solutions. The ideal candidate will have hands-on experience in building API and Pub-Sub integrations using AWS services and Python. It is preferable to have experience in Zuora and knowledge of MongoDB. Your primary responsibilities will include collaborating with cross-functional teams to design, develop, deploy, and maintain AWS-based applications and services. Your expertise in AWS services will be crucial in ensuring the scalability, reliability, and security of the solutions you develop. The location for this role is remote with the possibility of working in a hybrid setup in Pune. Your experience in Python, AWS, Oracle PLSQL, Zuora, Postgres, and Dynamo DB will be essential in fulfilling the requirements of this position. If you are a proactive individual with a passion for cloud-based technologies and a strong background in AWS services, we encourage you to apply for this exciting opportunity.,

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An Overview Of This Role GitLab’s Tax Department is a team of highly motivated and high-performing individuals that value team collaboration and efficiency. We work hard but also know how to have fun and work cohesively as a team. We enjoy partnering cross-functionally and strive to be exceptional business partners. As a Multinational Tax Analyst, you will be an integral part of the Tax and Finance teams, helping GitLab comply with different global tax obligations. What You’ll Do Manage India tax compliance (Corporate, GST and other income taxes) with outside service providers and consultants. Work with the team to create new processes and develop efficiencies in the tax process based on specialty. Research, analyze, and model the impacts of Indian tax law. Prepare and ensure that all annual reports (India) are filed timely. Manage the business license renewal process and perform necessary research to determine if any new filings are required. Partner with various teams, including accounting, legal, engineering, operations, and finance on a variety of initiatives. Assist with miscellaneous projects as necessary. What You’ll Bring Bachelor’s Degree (B.S.) in Accounting, tax or related field. 3-5 years of International Corporate Tax experience. Experience with Software and/or SAAS in a high growth environment. Experience with NetSuite, SalesForce, Zuora, Coupa, GSuite and Avalara are plusses. Superior Excel and analytical skills. Taking initiative and also working as a team player. Excellent communication skills. Outstanding organizational and presentation skills and attention to detail. The capacity to multitask and prioritize workload. Discretion and respect for confidential information. Ability to use GitLab. About The Team The Tax Department is responsible for GitLab’s overall tax strategy including all components of tax compliance, tax planning and accounting for income taxes. In addition, the Tax Department manages GitLab’s statutory requirements including filing of entity-level financial information, transfer pricing, and ensuring intercompany transactions are recorded appropriately. See our public handbook here: https://handbook.gitlab.com/handbook/tax/ How GitLab Will Support You Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

About The Role Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) Fulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skills, attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to working a hybrid schedule with a minimum of two days each week in an office setting # What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf Job ID: 318677 Posted On: 2025-07-29 Location: Hyderabad, Telangana, India

About The Role Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) Fulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skills, attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to working a hybrid schedule with a minimum of two days each week in an office setting # What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf Job ID: 318577 Posted On: 2025-07-29 Location: Ahmedabad, Gujarat, India

About The Role Grade Level (for internal use): 05 The Team / The Business: S&P Global Business Services supports billing and collections for the S&P Global Divisions providing products and services worldwide to customers contracting with our organization. The Billing teams are responsible for processing new and renewal customer contracts and revisions on existing contracts to ensure alignment with correct Commercial Sales policies. The Credit and Collections team is responsible for the collection of accounts receivables. They carry out these responsibilities following established business procedures and policies designed to manage revenue and provide excellent customer service. The Impact: This role will be part of the Corporate Finance Business Services team responsible for providing customer support to various divisions of S&P Global. What is in it for you: You will be a member of the Corporate Finance team assuring the Global Business Services operations customer support is best in class, globally focused, and customer centric to support a growth minded organization. You will have the chance to work in a diverse and multicultural environment, interacting with clients and team members worldwide. Key Responsibilities – Client Financial Relations/Collections Participation in the collection of all outstanding receivables which includes making collections calls and other communications with clients Enforcing Policies and procedures related to collection activities and payment processing Providing timely customer service for items such as customer refunds, payment forms, payment discrepancies, and tax forms Monitoring and maintaining accounts within assigned territory which include performance of reconciliations and adjustments. Working with other business teams including Sales, Order Management and Client Services to solve customer issues impacting payment Noting and reporting customer status through account reviews, account notes and meetings with various business stakeholders Assisting in the maintenance of customer contact information Training new Apprentices Sharing knowledge and understanding of processes and procedures Performing other related tasks as required Key Responsibilities – Order Management/Billing Responsible for processing Quotes submitted by the Commercial organization and ensuring they follow business partner operational guidelines. Complete an accurate and thorough review of Standard Quotes daily in our CRM (Customer Relationship Management) Systems “Salesforce” to provide an accurate invoice to clients for prompt payment Gain understanding of core billing systems (Zuora, Oracle Cloud (Fusion), SAP, Salesforce CPQ) and tools utilized in Business Services Notify management of trends within OM Review that have a negative impact to SLA (Service Level Agreement) or to our subscribers (Document and provide prompt/actionable resolution) Fulfill all audit requirements set forth by management. Performing other related tasks as required. Qualifications At least a bachelor's degree in any field or relevant discipline – Freshers only. Experience in Customer Service, Collections, or Billing roles is a plus but not required Candidates must have strong verbal and written English communication skills. Candidates will be required to perform in team and individual settings and will be working with global business partners Excellent problem-solving skills, attention to detail, goal oriented and high initiative attributes are competencies for success in this role A commitment to excellent customer service Basic knowledge of MS Office Suite products including Excel is a plus Must be amenable to working a hybrid schedule with a minimum of two days each week in an office setting # What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf Job ID: 318679 Posted On: 2025-07-29 Location: Noida, Uttar Pradesh, India

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love, The Revenue Engineer is a multidisciplinary role that designs, configures, and maintains solutions in support of Zuora Revenue (RevPro) This individual will act as a hands-on subject matter expert for Revenue Recognition and the impact of other financial applications that interact with Zuora Revenue The role requires taking ownership of the definition of best practices, operations, administration, development, monitoring, and configuration of the Zuora Revenue platform This perfect candidate will have a passion for revenue, SQL, and data, About this roll(Responsibilities) Own the overall configuration for the Zuora Revenue platform Collaborate with product management and technical revenue leads to ensure balance between shortand long-term goals for the Financial Systems in a rapidly growing organization Play a key role in owning and improving SOPs and monitoring best practices for Zuora Revenue Partner with Revenue Technical Leads in the recommended evolution path for Zuora Revenue to meet the scale of our business Define standards and processes to support and facilitate revenue financial systems for Toast Work with SOX and compliance teams to ensure all controls are satisfied for audit Triage and identify bug fixes required for Zuora Revenue, while working with 3rd party support Create and modify SQL queries that drive business decisions for revenue and contribute to reconciliations Own RevPro RTB (Run The Business) for the monthly close Participate in all stages of the SDLC, from QA to UAT, for Zuora Revenue related fixes and upstream system impacts Do you have the right ingredients*(Requirements) 5+ years experience with Zuora Revenue (RevPro) developing and configuring features and solutions Deep knowledge of 606 Revenue Recognition solutions and revenue accounting policies required for 606 compliance 2+ years in Zuora Revenue implementation experience 3+ years writing SQL queries Ability to have confident techno-functional conversations with cross functional teams across departments, advising and addressing concerns about finance and accounting concepts Extensive knowledge of internal controls best practices and SOX Compliance Ability to learn new technologies as they become prevalent and widely implemented, decision-making, time management, and task prioritization Bachelor's or Master's degree in Computer Science, Information Systems, Engineering, or equivalent, Special Sauce*: (Nice to have, non-essential skills) Experience with Zuora OTR Zuora Revenue certifications preferred Working with a multi-entity global organization preferred Our Spreadof Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasterschanging needs Learn more about our benefits at https://careers toasttab /toast-benefits, Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient?when they thrive, we thrive The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences, We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs Our goal is to build a strong culture of connection as we work together to empower the restaurant community To learn more about how we work globally and regionally, check out: https://careers toasttab /locations-toast, Apply today! Toast is committed to creating an accessible and inclusive hiring process As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab , For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment An employer who violates this law shall be subject to criminal penalties and civil liability, Show