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Tata Capital
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Zonal Debt Manager - Retail MFB - Collections

Zonal Debt Manager - Retail MFB - Collections

Tata Capital

2 - 7 years

8 - 13 Lacs

Patna

Posted:3 weeks ago| Platform:

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Skills Required

auditing financial services broking collections mis accounts receivable debt collection team management debt recovery collection management team handling bad debt recovery sales retail delinquency management debt management finance npa

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced professional to join our team as a Zonal Debt Manager - Retail MFB - Collections in Patna. The ideal candidate will have 2 to 7 years of experience in collections, finance, or a related field. Roles and Responsibility
Maintain and improve the health of the portfolio through various legal and collection tools and processes.
Ensure NPA levels are kept at minimum trigger levels and recommend appropriate legal actions for stress contracts.
Manage portfolio movement and control loss for specific products in the assigned region.
Analyze and maintain zero delinquency within required parameters/policies and systems.
Take steps to ensure receipt of payments and recovery of bad debts while monitoring legal proceedings with in-house and external legal teams/advocates.
Provide effective interdepartmental communication with operations, credit, and sales teams by identifying negative areas and developing systems that meet local requirements.
Ensure customer satisfaction through quick resolution of issues and complaints, and visit high-value strategic customers.
Facilitate competition mapping and market trends by collating information from the market to suggest changes.
Ensure all in-house officers/agencies perform as per defined SLA while reducing vendor costs.
Manage productivity by setting productivity parameters for DMA/Agencies/collection executives and monitor performance against these parameters.
Lead and supervise the collections team for implementing a recovery agenda through training, motivation, and deployment strategies.
Ensure compliance with all audit/regulatory institutes and company policies and procedures.

Job
Post Graduate in any discipline/Diploma/Degree in Finance.
Minimum 2 years of experience in collections, finance, or a related field.
Possess strong knowledge of financial services, broking, MIS, auditing, and management.
Demonstrate excellent communication and leadership skills.
Ability to work in a fast-paced environment and meet deadlines is essential.
Strong analytical and problem-solving skills are required.

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Tata Capital

Financial Services

Mumbai Maharashtra

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Zonal Debt Manager - Retail MFB - Collections