3586 Workforce Management Jobs - Page 11

Manage the recruitment process, including sourcing, interviewing, and hiring candidates. Develop and implement effective recruitment strategies to meet business needs. Build and maintain relationships with clients and stakeholders Required Candidate profile Proven experience in recruitment, preferably in an employment firm or consultancy. Strong knowledge of recruitment principles, practices, and technologies. Excellent communication

Analyze and interpret complex data sets to inform business decisions. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve organizational goals. Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Blue-Collar Recruitment Lead and manage the hiring process for blue-collar roles (e.g., warehouse, production workers). Training & Development Identify training needs for both blue-collar and white-collar employees and support skill development. Performance Management Guide managers in performance reviews, goal setting, and addressing performance issues. Compensation & Benefits Collaborate on competitive compensation and benefits strategies for both workforce groups.

As the Lead, People at The Happy Company (THC), your role is crucial in overseeing the end-to-end people operations for the Chennai hub, spanning across various business lines. Your primary responsibility is to build a reliable workforce supply chain, ensure compliance, enhance frontline performance, and effectively translate policies into actionable strategies. In collaboration with Business Operations, Culture, Finance, and Administration teams, you will play a pivotal role in staffing, compliance, productivity, and employee satisfaction. **Key Responsibilities:** - **Recruitment:** - Own the leadership in recruitment, focusing on bringing in top-tier talent to the organization. - Implemen...

As a Service Delivery Ops Team Lead at Accenture, your role involves improving workforce performance and productivity, boosting business agility, increasing revenue, and reducing costs through Cross-support in Workforce Management (WFM). You will be responsible for handling tasks such as help desk role, ticket resolution, and chat support to maximize performance levels and competency within the organization. Your key responsibilities include: - Driving activities to meet requirements such as timelines, quality, and costs, and completing tasks error-free and on time. - Supporting Operational Excellence within the team and liaising with the Operational Excellence Team as required. - Addressing...

Role Overview: As a Billing Specialist, your primary responsibility will be to prepare and issue customer invoices accurately and on time based on approved data such as timesheets, purchase orders, and contracts. You will also be required to validate billing inputs, rates, and tax details to ensure compliance with contractual and accounting standards. Additionally, maintaining complete and accurate billing documentation for audit and reference purposes will be crucial. Key Responsibilities: - Generate and manage contractor or vendor self-billing statements - Apply correct tax withholdings, deductions, and rates following company policy and local regulations - Coordinate with internal and ext...

You will be leading a Global Workforce Management (WFM) and Contact Center Analytics team within the Customer Success organization at Bluevine. Your role will involve driving strategic planning, analytics, and technology implementation to optimize workforce efficiency, enhance customer experience, and achieve strong unit economics across multiple customer segments and products. You will be responsible for developing and maintaining a world-class capacity planning model to ensure a seamless customer experience while balancing cost efficiency. Additionally, you will lead the development of WFM analytics tooling and drive the development of advanced reporting and analytical tools to improve per...

Role & responsibilities Optimum utilization of Resources. Improve Staffing Efficiency. Drives efficiencies & Operations performance Metrics Break Management & staffing accountability Monitor deviation in forecasted service levels to actual real time & recommend /take necessary steps to reduce the gap. Effective delivery of planned shrinkages. Providing unplanned shrinkages on a real time basis depending on the availability, without a loss to agreed. Service Levels at the close of day or as defined Reporting of necessary data & observations on a real time basis. Scheduled vs delivered hours. Preferred candidate profile Experience in CC environment / data will be an advantage. Recognizing like...

Job Description: Monitor real-time call center operations using Genesis and Avaya. Ensure adherence to SLAs and KPIs to maintain service excellence. Manage agent schedules, break times, and shift adherence efficiently. Make real-time adjustments to optimize resource allocation. Generate and analyze performance reports to provide actionable insights. Collaborate with team leaders and managers to enhance operational efficiency.

Hybrid model; all Wipro locations SAP Fieldglass - 7 years with end-to-end implementation experience Configuration and Customization: Customize and configure the SAP Fieldglass module, ensuring alignment with the company's external workforce management and services procurement needs. Technical and Functional Specifications: Develop detailed specifications for Fieldglass enhancements, emphasizing seamless integration with SuccessFactors, Ariba, and S/4 Mini Master. End-to-End Enhancement Execution: Guide the entire SAP Fieldglass enhancement lifecycle, ensuring integration with SuccessFactors, Ariba, and S/4 Mini Master for a unified business solution. Integration Expertise: Spearhead and man...

Position Purpose The AM - Principal Lending Billing will be responsible for taking care of the Back Office operations Billing functions for Principal Lending business in Chennai Location. He or She is responsible to monitor the productivity of the processes, monitor and manage risks, people and overall governance of the department by efficiently channelizing the respective N-1s to provide high quality of service to the internal stakeholders, business and to the clients. He or She expected to drive strategic projects in the location by working efficiently with the Global stakeholders of other locations, to help in implementing global objectives. Responsibilities Direct Responsibilities Operat...

Role Title:WFM Analyst Location: Kolkata Immediate joinners Overview This role focuses on optimizing workforce planning, managing performance, and supporting operations within the utility or energy sector, using tools like Genesys and Salesforce. Required Candidate profile Key responsibilities include leading forecasting and scheduling activities, performing trend analysis, managing intraday performance, and monitoring outages.

Employment Type:C2H RMG- Staffing/ Demand Fulfilment Triage demand to determine quality and how it will be fulfilled (recruiting, internal, contracting, IJP, job rotation etc) Laser focus on clearing bench and fulfilling sold demand Stakeholder Management/ Customer Management Prioritize, manage, and communicate daily on demand status to ensure it is fulfilled in the shortest period of time Evaluate and present bench matches to Accounts and provide daily feedback Focus on prioritized aging demands fulfilment and to minimize potential revenue loss Excellent coordination skills, excellent communication skills and excellent in excel Ability to prepare reports, analysis of reports and knowledge o...

We are looking for a skilled SAP Solution Architect with 9 to 12 years of experience. The ideal candidate will have expertise in designing and implementing SAP solutions, particularly in warehouse management. Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimu...

Roles and Responsibility Design and implement SAP solutions for clients. Collaborate with cross-functional teams to identify business requirements and develop solutions. Develop and maintain technical documentation for SAP implementations. Provide training and support to end-users on SAP solutions. Troubleshoot and resolve technical issues related to SAP implementations. Work closely with the sales team to understand customer needs and provide tailored solutions. Job Requirements Minimum 9 years of experience in SAP solution architecture. Strong knowledge of SAP functional and configuration aspects, including LE WM or S4/Hana. Experience in Supply Chain related modules (SD, MM, LE, PP, SCM)....

Looking for a skilled Navision Technical Analyst with 6-10 years of experience to join our team. The ideal candidate will have strong technical skills and excellent communication abilities. Roles and Responsibility Provide technical support and execute projects, including development. Collaborate with cross-functional teams to deliver high-quality solutions. Analyze and resolve complex technical issues using expertise in Navision versions 2009, 2016, 2017, and 2018. Develop and maintain technical documentation for project delivery. Participate in code reviews and contribute to the improvement of the overall codebase quality. Stay up-to-date with industry trends and emerging technologies. Job...

Job Designation- Manager Operations Shift: 2 PM -11 PM IST Location: Delhi NCR, Bangalore this is a hybrid work opportunity. Insight at a Glance • 14,000+ engaged teammates globally with operations in 25 countries across the globe. • Received 35+ industry and partner awards in the past year • $9.2 billion in revenue • #20 on Fortunes World's Best Workplaces list • #14 on Forbes World's Best Employers in IT 2023 • #23 on Forbes Best Employers for Women in IT- 2023 We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrato...

On time Operators deputation Skilled operator’s deputation based on Order Operators Compliance documents Breakdown due to Operators Machine log sheet record Operators availability Operators Onboarding & Documentation Required Candidate profile Operators IPAF, SHEQ & operation skill Training Operator Hiring & Deployment at all the sites. cv@capitalplacemntservices.com

**Job Description:** **Role Overview:** As a Human Resource Transformation Consultant at Accenture, you will be part of the HR Strategy & Transformation team, specializing in various areas within HR to assist clients in maximizing the value of their HR and Talent investments. You will work with a distributed delivery model that can be deployed globally, including onsite, near shore, and offshore locations. **Key Responsibilities:** - HR Operating Model: - HR Op Model Design - Organization Design - Capability Enhancement - Competency Based Talent Management: - Competency Modelling - Design, Assessment, and Integration with HR & Talent processes - Workforce Management: - Workforce effectivenes...

You will be joining Pratiti Technologies Private Limited, a rapidly growing digital solutions company based in Pune, India. Specializing in cutting-edge software solutions for ISVs and industrial customers, with a focus on Industry 4.0, energy analytics, and engineering automation. **Role Overview:** In the role of Delivery Head RMG, your responsibilities will include overseeing the management of bench resources, driving technical training and cross-skilling initiatives, and ensuring optimal resource deployment across projects. This is a crucial position that combines delivery operations with workforce management to support the company's growth and business objectives. **Key Responsibilities...

As an Operations & Project Coordinator at our company, you will play a crucial role in ensuring the seamless execution of projects, managing internal workflows, and facilitating effective communication among stakeholders. Key Responsibilities: - Plan, coordinate, and monitor day-to-day operations and project deliverables to meet deadlines and maintain quality standards. - Manage and respond to internal and external communications, liaising efficiently with clients, vendors, team members, and top management. - Coordinate manpower allocation to create an efficient work environment supporting project needs and operational goals. - Track, manage, and follow up on assigned commitments and deliver...

Role Overview: As an HR Executive at Megamind, you will play a crucial role in managing human resource functions to ensure a positive work environment and foster employee growth and development. You will be responsible for implementing HR policies, overseeing recruitment processes, handling employee relations, conducting performance management, and organizing training programs. Additionally, you will contribute to team bonding activities and culture development to promote a collaborative and inclusive workplace. Key Responsibilities: - Develop, implement, and update HR policies and procedures to ensure compliance with labor laws and company standards, maintaining confidentiality of employee ...

Position -Resource Manager Staffing & Allocation: Match available talent (internal and external) to project requirements based on skills, experience, and availability. Maintain an updated view of resource supply vs. demand across the company. Coordinate with project leads to understand staffing priorities, urgencies, and constraints. ¢ Track pipeline of open roles and proactively plan fulfilment. Onboarding & Off boarding: ¢ Facilitate seamless onboarding and offboarding of full-time employees and Scholars ¢ Work with internal functions (IT, HR, IIS, Finance) to complete access, documentation, and systems provisioning. Required Skill ¢ Ensure compliance with legal and operational processes f...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role & responsibilities 1. HR Operations & Administration • Manage end-to-end HR operations including onboarding, exit management, employee database management, time & attendance, and leave administration. • Ensure smooth functioning of HR systems and timely update of employee records for blue-collar and white-collar workers. • Oversee documentation related to contractors, apprentices, and third-party workforce. 2. Compliance & Statutory Management • Ensure adherence to all labour laws applicable to manufacturing (e.g., Factories Act, ESI, PF, Gratuity, etc.). • Maintain statutory records, file returns, and coordinate with government labour authorities during inspections/audits. • Liaise wit...