3586 Workforce Management Jobs - Page 10

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process re...

Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They will manage the contract on a daily basis including operations and finance and complex operational issues and ensure that operations are run according to budget. They w...

Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash application proc...

Your Role: Lead the delivery of large-scale service ops/ transformation projects, ensuring timelines, budgets, and quality standards are met. Design and implement cloud-based customer interaction solutions, integrating conversational AI (Kore.ai, Google CCAI) and WFM tools (Verint, Nice) to enhance operational efficiency. Manage and optimize managed services operations, including staffing, SLAs, and performance metrics. Collaborate with clients to understand their business goals, identify pain points, and propose tailored solutions. Act as a trusted advisor to clients, providing strategic insights and thought leadership in service center modernization. Drive agile project execution, ensuring...

Analyze workforce data to identify trends and areas for improvement.Develop and implement strategies to optimize workforce utilization.Collaborate with stakeholders to design and implement effective workforce management plans. Required Candidate profile Strong analytical and problem-solving skills, with attention to detail and the ability to interpret complex data sets.Excellent communication and interpersonal skills,

About The Role Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our Finance Operations vertical and help us in determining financial outcomes by getting involved and leading team providing planning, forecasting, collecting operational data/reports, conducting analysis and reconciling transaction, preparation of standard & Adhoc management reports for region, country, product, Service type etc., providing standardized/adhoc and insightful level of analyses. Support Annual Operating Plan & regula...

About The Role Skill required: Supply Chain - Automotive Supply Chain Designation: Business Advisory Associate Qualifications: BE/Diploma in Automobile Years of Experience: 1 to 3 years What would you do? To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementInvestigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decisionImplement practices to improve operational efficiencies BE Automobile Graduate/Diploma with or without Automotive experience BE Mechanical Graduate/Diploma with Automotive experience Experience in ...

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About The Role Skill required: Contractor Exchange - Workforce Management (WFM) Designation: PPSM Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Work experience of minimum 1- 3yrs into core HR operations, recruitment, and compliance processesWork closely with Accenture compliance team, suppliers and procurement teams for audit processesAn institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting,...

About The Role Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. Content moderators serve as an important line of defense by helping improve the quality and safety of online content while gaining hands-on job experience. You will deliver value to our clients, while making a larger impact...

About The Role Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3-5 Years Language - Ability: English(International) - Expert What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, fo...

About The Role tbd Qualification tbd

Role & responsibilities Required Technical skills : UKG + Boomi Candidate should have minimum 5 yrs of experience with Experience in developing API integrations is must. Providing technical solutions around WFC / Dimensions ecosystems. Knowledge in Integration Migration from WFC to WFD Practical knowledge related to Business principles (Payroll, General Ledger, Accounting) Experience working on various modules of Kronos and Dimensions (Attestation, Analytics, Accruals, Extensions etc.) Knowledge of technical principles, practices, and procedures to implement and maintain system solutions. Experience working on Boomi Experience with SaaS solutions integration, security, network, platform arch...

About The Role Project Role : Solution Architect Project Role Description : Translate client requirements into differentiated, deliverable solutions using in-depth knowledge of a technology, function, or platform. Collaborate with the Sales Pursuit and Delivery Teams to develop a winnable and deliverable solution that underpins the client value proposition and business case. Must have skills : Genesys Cloud CX Good to have skills : Solution Architecture Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Solution Architect, you will engage in a dynamic environment where you will translate client requirements into innovative and e...

Analyze and interpret complex data sets to inform business decisions.Develop and implement effective workforce management strategies.Collaborate with cross-functional teams to achieve organizational goals Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze and interpret complex data sets to inform business decisions.Develop and implement effective workforce management strategies.Collaborate with cross-functional teams to achieve organizational goals Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze and interpret complex data sets to inform business decisions.Develop and implement effective workforce management strategies.Collaborate with cross-functional teams to achieve organizational goals Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze and manage workforce data to optimize business performance. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve organizational goals. Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze and manage workforce data to optimize business performance. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve business objectives. Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze and manage workforce data to optimize business performance. Develop and implement effective workforce management strategies. Required Candidate profile Strong understanding of workforce management principles and practices.Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze workforce data to identify trends and areas for improvement. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve business objectives. Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment.

Analyze workforce data to identify trends and areas for improvement. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve business objectives. Required Candidate profile Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines.

Analyze workforce data to identify trends and patterns, providing insights to stakeholders. Develop and implement effective workforce management strategies to optimize productivity. Collaborate with cross-functional teams. Required Candidate profile Strong analytical and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, enabling collaboration with diverse groups.

Analyze and interpret complex data sets to inform business decisions. Develop and implement effective workforce management strategies. Collaborate with cross-functional teams to achieve organizational goals Provide expert advice on workforce planning Required Candidate profile Strong understanding of workforce management principles and practices. Excellent analytical and problem-solving skills. Ability to work effectively in a fast-paced environment. Strong communication