2550 Workforce Management Jobs - Page 9

This is a remote position. Contract duration- 6 months (Extendable) We are seeking an experienced Senior Support and Enhancements Consultant specializing in Blue Yonder Warehouse Management System (WMS) and Workforce Management (WLM). This role focuses on providing expert-level support, implementing enhancements, and optimizing Blue Yonder applications for operational efficiency. The ideal candidate will possess a strong background in warehouse operations, excellent analytical skills, and experience working within cross-functional teams. Key Responsibilities Technical Support: Provide expert support for Blue Yonder WMS and WLM. Address and resolve complex issues promptly to minimize disrupti...

Roles and Responsibilities Handling end-to-end recruitment process. Bridge management and employee relations by addressing demands, grievances, or other issues. Experience: 2 - 5 Years

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they handle standard cash application transactions and customer account clearing activities in accordance with cash a...

About The Role Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the stan...

Mandatory Skills: VAT scheme knowledge mandatory Job Description: Manage UK-based client bookkeeping, VAT returns, reconciliations, and client communication. Qualification: B.Com

Maintain accurate financial records for UK clients. Prepare and file VAT returns as per UK laws. Reconcile accounts and assist with month-end closing.

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging...

We are seeking a highly skilled Workforce Compensation Expert with knowledge in Fast Formulas to join our esteemed team. As a key member of our consulting division, you will play a pivotal role in implementing and optimizing Fusion Workforce Compensation solutions for our clients. The ideal candidate will have extensive experience in Fusion Workforce Compensation and a good background in working with Fast Formulas. Responsibilities: Lead the design, configuration, and implementation of Fusion Workforce Compensation solutions for our clients. Utilize your expertise in Workforce Compensation Fast Formulas to develop and customize time calculation rules. Collaborate closely with clients to unde...

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging...

Experience Required: 12+ years, with at least 5 years in a leadership HR role in manufacturing Job Summary: The HR Head will lead the human resources function across all manufacturing units, ensuring alignment with business goals. This role requires strong leadership, strategic thinking, and hands-on execution capability, with a deep understanding of labor laws, compliance, union handling, and workforce management in an industrial environment. Key Responsibilities: Strategic HR Management: o Develop and implement HR strategies aligned with the companys objectives. o Drive culture-building initiatives and change management processes. Talent Acquisition & Retention: o Oversee end-to-end recrui...

As a Manpower Supervisor, your role will involve managing and coordinating the workforce at the client site. Your responsibilities will include: - Supervising and managing manpower deployment at the site - Monitoring attendance, work schedules, and shift allocations - Ensuring workplace discipline and adherence to company policies - Liaising with the client for day-to-day manpower requirements - Reporting daily operational updates to management To qualify for this position, you should have: - Minimum 1 year of experience in manpower or site supervision - Strong leadership and communication skills - Ability to handle workforce-related challenges effectively - Basic computer knowledge for repo...

As a Full-time Experienced professional with a General Equivalency Diploma, your role will involve managing day-to-day operations associated with 65+ clients hosted on RPaaS platform from an L1 perspective. You will be the single point of contact for clients located in Mumbai and Bangalore, ensuring a seamless client experience by showcasing performance reviews, addressing critical bug fix issues, and containing client escalations related to P1/P2 issues. Your responsibilities will also include coordinating with internal teams for faster closure of Code Fix tickets, ensuring maximum Same Day Resolution on Incidents and Service Requests, and conducting feedback sessions with engineers. Additi...

To Apply - Submit Details via form - https://forms.gle/BubdUksV52R3v8Tp8 Ey is looking for a highly skilled and experienced Project Consultant to join their team in Gurgaon. The ideal candidate will have 6-10 years of experience in customer services, with excellent communication skills and the ability to handle customers efficiently. The opportunity : Project Consultant-NAT-PAS WKFA-CNS - PC - Workforce Advisory - Gurgaon Your key responsibilities Technical Excellence Understanding of TA processes and technical understanding of IT landscape Skills and attributes To qualify for the role you must have worked with GCCs in tech and financial services Experience 6-10 years Role & responsibilities...

Role Overview: As a Plant Head in PU Footwear Manufacturing, you will be responsible for overseeing and managing the entire operations of the manufacturing plant. Your role will involve planning, organizing, and ensuring optimum daily operations to meet production targets. You will also be in charge of managing production activities, ensuring quality standards are met, and implementing measures to reduce inefficiencies, downtime, and wastage. Additionally, you will lead, train, and manage the workforce to ensure the smooth functioning of the plant while ensuring compliance with company policies and safety standards. Key Responsibilities: - Oversee and manage the entire operations of the manu...

Role Overview The Workforce Management (WFM) Deputy Manager plays a critical role in ensuring that an organization meets its business objectives through effective forecasting, capacity planning, scheduling, FTE calculation, and stakeholder management. This position demands a combination of analytical proficiency, strategic planning, and superior communication skills to align resources with business requirements. Key Responsibilities: - Forecasting 1. Develop and maintain precise forecasting models to predict future demand and capacity requirements. 2. Analyze historical data and market trends to accurately forecast future business needs. 3. Collaborate with various departments to gather inpu...

Essential Functions: • Design, build, deploy and configure WFO platforms in multiple environments including global data centers, private hosted cloud and on premise locations • Consultative ability to extract business requirements from clients • Possess a strong command of WFO technologies, server components, desktop applications and telephony integrations. • Strong documentation skills • Develop and review best practice implementation processes • Self-directed and able to work independently to meet deadlines • Participate in on-call rotation Additional Specific Duties and Responsibilities • Communicate status of implementation projects to WFO Project Manager, Client Managers, management, an...

Role Overview: As a Resource Management Director at EY, you will be part of an industry-leading, high-performing, and agile team of workforce management professionals. Your role involves providing exceptional client service to stakeholders and helping employees gain experiences aligned with their career aspirations. You will have the opportunity to analyze, innovate, and think globally within an organization that focuses on optimization, innovation, and providing best-in-class services to client-serving teams. Key Responsibilities: - Supervise a large team of Workforce Management professionals, providing strategic leadership and subject matter expertise - Liaise with senior leadership on res...

Senior Software Development Engineer Amazon Connect About the Role We’re looking for a hands-on Amazon Connect Engineer who can turn complex customer-service requirements into secure, scalable, AI-powered contact-center solutions on AWS. You will own design, build, and optimization of Connect instances that leverage the latest capabilities—omnichannel routing, generative-AI self-service, and real-time analytics—to deliver best-in-class customer experiences. Key Responsibilities Architect, configure, and maintain Amazon Connect (queues, routing profiles, hours, hierarchies, DID/toll-free numbers). Design IVR and chatbot experiences with drag-and-drop Contact Flows, Amazon Lex, and Amazon Q in...

Job description Would be responsible for Real time queue monitoring (RTQM) Would be responsible for sending Intraday reporting (Hourly Interval Reports, Productivity Reports) Will have to manage client Interaction Would constantly monitor, track, document and communicate real time floor activities in terms of adherence to process defined AUX/ ACW/ BREAKS & SHIFTS Would ensure availability of analysts on phones/chats as per the business model requirement. Must have worked on IEX Maintaining SL, calculation of shrinkage, attrition Location : - Navi Mumbai

1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software. Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders. Timely communication to stakeholders for the incidents nearing closure SLA. Prepare and share open incident status to stakeholders n monthly basis. 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool. Receiving and logging complaints containing complete ...

1. Incident Management: Handle incidents/work orders for critical systems within SLA on a global scale through incident management software. Ensure timely updates and follow ups within SLA. Ensure timely escalations and notification/communication reaches the stakeholders properly. Prepare Post incident report with detailed root cause for business affected incidents and share it to stakeholders. Timely communication to stakeholders for the incidents nearing closure SLA. Prepare and share open incident status to stakeholders n monthly basis. 2. Facilities Helpdesk: Handle facilities service requests on a global scale through D365 /CFS tool. Receiving and logging complaints containing complete ...

Job Description JLL supports the Whole You, personally and professionally . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and per...

Job Description JLL supports the Whole You, personally and professionally . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and per...