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0.0 - 1.0 years
1 - 4 Lacs
Noida
Work from Office
Assist in implementing visual merchandising standards across departments as per brand guidelines. Support in planning and execution of seasonal/window displays, store layout changes, and product focal points. Coordinate with store operations and marketing team for visual promotions, campaigns, and events. Conduct regular floor walks and VM audits to ensure compliance with VM SOPs. Track competitor displays and provide timely inputs for innovation. Assist in the preparation and rollout of VM plans during key seasons (EOSS, Festive, etc.). Work on planogram creation and execution under the guidance of the VM Manager. Collaborate with store staff to ensure proper maintenance and replenishment of VM elements. Learn to analyze customer behavior and feedback to improve visual display impact.
Posted 1 week ago
3.0 - 4.0 years
3 - 7 Lacs
Pune
Work from Office
The Senior Support Engineer, ERP role is a cornerstone within our organization, focused on delivering exceptional technical support for QAD and Progress products. In this role, you will engage directly with customers and partners through various communication platforms, such as CRM, telephone, email and internet-based tools, to address complex technical issues and inquiries related to QAD applications and Progress databases. As an ERP Support Engineer, you will be responsible for diagnosing and resolving technical issues, ensuring seamless installations, upgrades, and configurations of QAD products. You will leverage your expertise to perform Progress DBA tasks, including database optimization, backups, and troubleshooting. This role also demands strict adherence to quality standards, processes, and tools established by the company, ensuring consistent delivery of high-quality support. Your responsibilities extend to managing highly complex and escalated cases, requiring innovative problem-solving and a deep understanding of QAD and Progress Products. You will play a pivotal role in creating and maintaining detailed documentation of issues and resolutions, which will serve as a foundation for developing training materials and reusable solutions. These resources will be shared globally to empower customers, partners, and internal teams with actionable knowledge. Collaboration is a key component of this role, as you will work closely with team leads, peers, and cross-functional teams, including R&D and Product Management, to devise effective solutions and uphold superior support standards. Additionally, you will contribute to team growth by developing and sharing training content, focusing on complex case resolution and technical troubleshooting. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate in shift rotations, along with weekend shifts and potential on-call coverage as required. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of existing product knowledge. This is necessary to stay prepared for any new challenges that might arise. As a Sr. Functional Analyst, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. 1. Technical Support and Troubleshooting: Provide comprehensive technical assistance for QAD products, including installations, configurations, upgrades, and administration tasks. Analyze and resolve technical issues, applying advanced troubleshooting skills and root cause analysis to deliver effective and timely resolutions. Handle complex and escalated cases that require innovative problem-solving, ensuring adherence to Service Level Agreements (SLAs) and maintaining high customer satisfaction. Perform Progress DBA tasks, including database optimization, backup/restore operations, and monitoring database performance to prevent disruptions. 2. Incident Handling: Manage incoming support requests through established ticketing systems and communication channels, ensuring accurate categorization and prioritization of issues. Escalate unresolved issues appropriately, collaborating with team leads and cross-functional departments to ensure timely resolutions. Proactively monitor incidents to identify recurring patterns, applying preventive measures to reduce repeat occurrences. Ensure that support incidents are resolved in line with established Service Level Agreements. 3. Documentation and Knowledge Sharing: Maintain detailed and accurate documentation of all troubleshooting steps, resolutions, and best practices for every case handled. Contribute to the organizations knowledge base by documenting verified solutions, technical insights, and reusable resources. Develop comprehensive guides and FAQs to support customers, partners, and internal teams, ensuring quick access to relevant information. 4. Customer Engagement and Communication: Communicate effectively with customers and partners to provide regular updates on issue resolution progress. Explain technical concepts in a clear and concise manner, ensuring that both technical and non-technical stakeholders understand the issue and the resolution. Foster trust and transparency with customers by maintaining a proactive approach and ensuring their concerns are addressed promptly. 5. Collaboration and Teamwork: Work closely with team leads, peers, and cross-functional departments, such as R&D and Product Management, to resolve complex issues. Engage with engineering teams to facilitate effective knowledge transfer and gain insights into product updates that may impact support processes. Actively participate in team meetings to share knowledge, discuss challenges, and contribute to continuous improvement initiatives. 6. Training and Development: Assist in developing and delivering training materials and sessions to enhance the skills and technical knowledge of team members. Mentor junior team members, providing guidance on complex cases and fostering a collaborative and growth-oriented team environment. Stay updated on the latest developments in QAD and Progress products, engaging in continuous learning to improve personal expertise. 7. Shift Coverage and Flexibility: Participate in shift rotations, weekend shifts, and on-call coverage to provide uninterrupted global support. Adapt to varying scheduling requirements to ensure timely assistance for customers in different time zones. 8. Any Other Duties as Assigned: Fulfill additional responsibilities as needed to support organizational goals and priorities, ensuring alignment with the overall mission of delivering high-quality support. Experience: 3 - 4+ years of relevant experience in supporting enterprise products, demonstrating expertise in resolving complex technical issues, and delivering exceptional customer-focused solutions.
Posted 1 week ago
4.0 - 6.0 years
20 - 25 Lacs
Chennai
Work from Office
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth , protects data, and serves as a critical partner to all departments of PowerSchool. The IT Specialist, Enterprise Technologies will assist in maintaining Windows and MacBook workstations, Windows and Unix/Linux based servers, provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personal requests for technical support. Document, track and monitor problems to ensure a timely resolution. Install software, printers, telephones, etc. Troubleshoot problematic PC issues and other duties as assigned. Serves as subject matter expert and/or top-tier (onsite) support. Will assist with onsite projects and systems installation and IT infrastructure build-out. Monitors IT Service desk request queues and responds to tickets and calls from Global and India employees as needed. Responsibilities Description Essential duties and responsibilities include the following. Responds to requests for technical assistance in person, via phone, and/or electronically. Diagnoses and resolves desktop, hardware and software/Applications issues. Researches questions using available information resources. Advises user on appropriate actions Manage personal and team ticket queue. Redirects problems to appropriate resources. Identifies and prioritizes situations requiring urgent attention Documents resolutions and updates knowledgebase Determine whether problem is caused by hardware such as a headphone, modem, printer, cables, external device or telephone Handle problem recognition, research, isolation, resolution and follow up for routine users, referring more complex problems to supervisors or technical staff. Analyse and evaluates incident reports and makes recommendations to reduce help line incident rate. Contact software and hardware vendors to request service regarding defective products. Install personal computers, software and peripheral equipment. Provide end user systems setup and access. Daily monitoring /checks IT Asset Inventory Management. AV systems support. Logging of noted issues Other duties as assigned Qualifications Preferred Qualifications To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Qualifications include: 4-6 years experience in Desktop or Help Desk Support to domestic and International users in a business setting. Strong technical aptitude, ability and troubleshooting skills to solve hardware and OS/Applications related issues. Excellent communication and customer service skills to support International service desk calls. A high degree of professionalism and the ability to think on your feet. Ability to work in and with teams and IT Asset Management. Experience with AV systems support. Experience with Windows 10/11 and newer is required. Experience with Mac OS Catalina, Big Sur, Monterey and newer is required. Experience with basic networking is required. Experience with Application administration, Active Directory, Office 365, hardware plus. A+, Net+, Security+, ITIL, MCSA Desktop plus. Able to work in 24*7 rotational shifts as per business need. EEO Commitment EEO Commitment
Posted 1 week ago
2.0 - 5.0 years
2 - 5 Lacs
Pune
Work from Office
JOB SUMMARY Support assigned functional managers and/or executives by providing administrative and clerical support. ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate executives, directors and/or manager s calendar, meetings, correspondence and presentations as needed. Coordinate and arrange meetings facilities and records and transcribes minutes of meetings. Participate or lead special projects and/or events. Arrange and coordinate travel schedules and reservations when required. . Visa processing and timely prompt reply on time. Administer program, projects and/or processes specific to the department served. Serve as the administrative liaison with others within and outside the company regarding administrative issues relating to purchasing, personnel, facilities and operations. Generate reports and graphs as needed. Order and maintain supplies. Plan and prepare for customer visits. Serve as resource to others in the resolution of complex problems and issues. Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. Comply and follow all procedures within the company security policy. May perform other duties and responsibilities as assigned. JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to operate a personal computer including using a Windows based operating system and related software. Advanced PC skills, including training and knowledge of Jabil s software packages. Ability to write simple correspondence. Read and understand visual aid. Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs. Experience: 2-5 years
Posted 1 week ago
5.0 - 10.0 years
11 - 13 Lacs
Bengaluru
Work from Office
Cond Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company s portfolio includes many of the world s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Cond Nast Traveler/Traveller, Allure, AD, Bon App tit and Wired, among others. Job Description Location: Bengaluru, KA This role sits within the Cyber Security team reporting into the Security Architecture and Engineering Manager and provides the team with security engineering expertise to ensure our various security tools, technologies and solutions are well placed, properly configured and finely tuned to provide the team with the visibility and data to allow us to proactively identify, respond to and mitigate threats and vulnerabilities. This is a "lead" role, therefore the successful candidate will bring a high level of knowledge and experience from providing security engineering services into multi-disciplinary security teams. The successful candidate holder will manage our current security tooling and support the implementation of further security tools and solutions to defend against cyber attacks and other threats. This successful candidate will also work with our infrastructure and networking colleagues to configure and tune the tools used by those teams, to ensure the SOC team receives the necessary logs, data and alerts. You will continuously monitor and test our systems, making sure that our security defences are up to date and providing optimal performance. The successful candidate will already be well embedded into the security engineering culture and will demonstrate full understanding of the landscape of tools, technologies and solutions that form the backbone of security management and will have held similar security engineering roles at large organisations. You must have demonstrable expertise in identifying security gaps in our current toolsets and the placement to propose remedies that will enable us to leverage existing and new tools, processes and other technologies, to provide a dedicated integrated approach across our digital and enterprise environments. To be successful you will have an understanding of Security Threat and Risk Assessment methods as well as experience of performing security architecture reviews and change management reviews, ensuring any impact to our security controls and risk posture is identified and considered prior to providing approval. The candidate should also have worked on PAM or IAM projects previously and have knowledge of mainstream Privileged Access Management solutions and Identity Access Management solutions. Duties: Work with the Security Architecture team to develop, enhance and improve the Conde Nast s security solutions and tools. Administer, manage and maintain our CyberArk platform. Administer, manage and maintain our Vulnerability Management system used across regions. Perform ongoing administration, maintenance and development of our SIEM solution. Perform ongoing administration, maintenance and development of our InsightIDR solution, including the NDR Platform. Ensure our security tools provide actionable alerts and insights to our Security Operations Centre, enabling us to better detect and respond to threats. Review change requests that may have an impact on Conde Nast s security posture as part of the change review process. Work to implement technical security controls across our regions. Work closely with our Security Architect to ensure tooling is deployed as per the design, supporting the architect with the low level design where required. Lead the implementation of new solutions across our regions to ensure we deliver secure compliant security solutions. Assist with ensuring regions adhere to security policies which have been published centrally, where gaps exist, work with the architecture team to develop solutions to close these gaps. Work with our DevOps teams to implement security controls in the cloud environments used, such as AWS and Google Cloud Platform. Required Skills/Experience: Exp 7 - 10 years, with at least 2 years experience in a lead/senior role This role is central to the continuing changes and improvements that we are making in the way security is delivered at Conde Nast. To be successful, the candidate will need to have and demonstrate an in-depth knowledge and experience of several of the following areas, along with a proactive focused attitude; Expertise in at least 3 of these domains: Security Architecture and Engineering - min 5 years Communication and Network security - min 5 years Privileged Access Management - min 5 years Identity and Access Management (IAM) - min 5yrs Security Assessment and Testing - min 3 years Experience of implementing and maintaining Vulnerability Management solutions, as well as performing day to day administration. Experience of having implemented and maintained Rapid 7 InsightIDR. Experience with log management and/or SIEM technologies such as Splunk, InsightIDR NextGen SIEM etc. Experience of having worked with or supported CyberArk Privilege Cloud. Knowledge of Windows, Linux, Network, Firewall, NDR technologies Good understanding of Active Directory, DNS, LDAP and Okta (or other identity management provider) Understanding of security and compliance frameworks including NIST and PCI-DSS Ability to explain vulnerabilities to different audiences technical and business. Experience of having managed and maintained XDR Platforms or solutions such as Sophos Intercept X, Crowdstrike, SentinelOne Experience of having managed and maintained Secure Cloud Network Analytics. Demonstrable experience of implementing, configuring and tuning security tools Thorough knowledge of the AWS service offerings. Knowledge of monitoring and verifying the implementation of IT security baselines within the IT organisation. Must have expert level knowledge and experience on the following IT security categories: Security Information and Event Management (SIEM), Network Detection and Response (NDR) and Vulnerability Management (VM) Proficiency in Python, Powershell, JavaScript or other scripting languages. Knowledge of cloud, containers, kubernetes beneficial Excellent communication and presentation skills Excellent written language skills Primary Skills : Insight IDR including NDR (Network Detection and Response), Vulnerability Management (Rapid 7), SIEM (Security Information and Event Management ; Networking ; AWS Secondary Skills: DMARC Solutions (i.e. OnDMARC ; Mimecast ; Dmarcian etc.) ; DLP Solutions (Google Workspace) ; IAM & PAM solutions (Identity & Access Management Solutions - Ping; Okta; CyberArk) ; Secure Cloud Analytics (Cloud NDR) ; EDR / XDR solutions Educational Qualifications: Any of the following certifications would be advantageous: Security Qualifications: CISSP, CISSP-ISSAP, TOGAF, Security +, AWS Certified Security; AWS Solutions Architect Networking qualifications: CCNA ; CCNP ; CompTIA Network+ What happens next? If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.
Posted 1 week ago
4.0 - 5.0 years
25 - 30 Lacs
Bengaluru
Work from Office
We are seeking a skilled DevOps Engineer to manage and optimize our enterprise-grade SaaS platform, ensuring high availability, performance, and reliability for our customers with a stringent 99.9% SLA. About Cloud Operations and Tech Support At RWS our Technical Support and Cloud Operations Teams are a global organization spanning across 13 countries serving a global customer base. Technical Support deliver highly valued support and build trusted relationships with our customers, from individual freelancers to large international corporations and governments. We are constantly investigating and solving technical problems across a wide range of products and technology, with emphasis on prevention and root cause analysis. At the same time, knowledge sharing is crucial, providing our users and colleagues with the latest solutions, answers, and information. From a Cloud Operations perspective we are a team of experienced, high-performance individuals focused on serving our Enterprise customers leveraging our SaaS solutions to power their Seamless Customer Experience . Our core focus is on Quality of Service, Customer Experience, Security and Compliance. Both technical and non-technical groups are embedded within the same Cloud Operations unit. Job Overview Key Responsibilities Design, implement, and maintain complex cloud infrastructure in AWS Manage and optimize multi-technology environments including: Windows Server Linux systems AWS ECS (Elastic Container Service) AWS Aurora PostgreSQL SQL Server databases Develop and maintain infrastructure as code using modern provisioning tools Implement and enhance monitoring and observability solutions Manage and optimize CI/CD pipelines Continuously improve deployment processes and reduce deployment complexity Ensure compliance with security best practices and SLA requirements Troubleshoot and resolve complex technical issues across diverse systems Collaborate with development and product teams to improve system reliability and performance Skills & Experience 4-5 years of professional DevOps/Infrastructure experience Advanced AWS cloud infrastructure management Infrastructure as Code (Terraform, CloudFormation, Ansible) Containerization with Docker and AWS ECS Scripting skills (Python, Bash, PowerShell) Monitoring tools (Prometheus, Grafana, CloudWatch) Database management (PostgreSQL, SQL Server) CI/CD pipeline design (Jenkins, GitHub Actions) Fluent English communication (written and verbal) Experience with Tridion Docs or similar enterprise content management systems Advanced security and compliance understanding Performance optimization expertise Strong problem-solving abilities Excellent communication skills Ability to work in a fast-paced, collaborative environment Customer-focused approach Life at RWS RWS is a content solutions company, powered by technology and human expertise. We grow the value of ideas, data and content by making sure organizations are understood. Everywhere. Our proprietary technology, 45+ AI patents and human experts help organizations bring ideas to market faster, build deeper relationships across borders and cultures, and enter new markets with confidence growing their business and connecting them to a world of opportunities. It s why over 80 of the world s top 100 brands trust RWS to drive innovation, inform decisions and shape brand experiences. With 60+ global locations, across five continents, our teams work with businesses across almost all industries. Innovating since 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). RWS Values We Partner, We Pioneer, We Progress and we ll Deliver together. For further information, please visit: RWS RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
Posted 1 week ago
8.0 - 10.0 years
9 - 10 Lacs
Chennai
Work from Office
Job Title: Database Administrator (PosgreSQL, DB2) Seniority: 2-3 OffShore Profile Summary: We are looking for a highly skilled Database Administrator (DBA) with strong expertise in Microsoft SQL, Azure SQL, Windows environments, and networking. The ideal candidate will also have experience in PostgreSQL as a plus. This role requires excellent technical knowledge combined with strong communication skills, the ability to work effectively in a team, and autonomy in decision-making when necessary. The DBA will be responsible for managing, maintaining, and optimizing database systems to ensure their reliability, security, and performance. Additionally, as part of a database administration team, the candidate is encouraged to expand their skills by incorporating knowledge of other database technologies, such as DB2. Certifications will be considered a plus. List of Key Accountabilities: Design, implement, and maintain Microsoft SQL Server and Azure SQL databases. Ensure database security, integrity, and compliance with industry standards. Monitor, troubleshoot, and optimize database performance. Perform database migrations, backups, and disaster recovery planning and periodic execution. Collaborate with development and infrastructure teams to optimize database performance and integration. Document database structures, configurations, and procedures. Automate routine database tasks and enhance monitoring processes. Provide support for incident resolution and root cause analysis. List of Business Accountabilities: Act as a subject matter expert in database management for Microsoft SQL and Azure SQL. Work closely with stakeholders to understand business needs and provide database solutions. Ensure databases align with organizational goals and performance expectations. Support data governance, ensuring compliance with internal and external regulations. Effectively communicate database-related topics to both technical and non-technical audiences. Proactively identify opportunities to improve database processes and reduce risks. Soft Skills Strong communication skills, both written and verbal. Ability to work collaboratively in a team-oriented environment. Autonomous decision-making for database-related tasks. Analytical thinking and problem-solving capabilities. Proactive approach to identifying and mitigating risks. Adaptability to changing business and technical requirements. Technical Knowledge: Technology Level of expertise * Priority Must Nice to have Microsoft SQL Server Junior-Mid Azure SQL Junior-Mid Windows Environment Intermediate Networking Intermediate PostgreSQL Junior-Mid DB2 Junior-Mid Database Security Junior Performance Tuning Junior Azure Cloud Technologies Junior-Mid Scripting (T-SQL, PowerShell) Junior * Entry-level: This refers to individuals who are just starting their careers or have less than 2 years of experience in the field. Junior: Typically, this level represents professionals with 2-4 years of experience in the technology. Mid-level: This level indicates individuals with 5-8 years of experience and who have developed a solid foundation of knowledge and skills in their specific area of expertise. Senior: Senior professionals typically have 8-10+ years of experience and possess advanced knowledge, expertise, and leadership capabilities within their field. Expert: This level represents professionals who are recognized as industry experts and have extensive experience of 10+ years. They are considered authorities in their field and often contribute to the advancement and development of technology through research, innovation, and leadership.
Posted 1 week ago
1.0 - 5.0 years
13 - 14 Lacs
Noida
Work from Office
About this opportunity We are now looking for a Security Analyst professional. This job role is responsible for monitoring, coordination, support, management, and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. The professional will work alongside a highly skilled, diverse team, making sure that the information assets, that we are responsible to protect, are secured. What you will do Support the following systems and functions: Security event management on 24*7 shift Monitor incoming event queues for potential security incidents Security incident management, 1st level triaging, issues and RCA Perform initial investigation and triage of potential incidents; and raise or close events as applicable Monitor SOC ticket (or email) queue for potential event reporting from outside entities and individual users Support parsers and rules development for the SIEM Raise incidents to respective team for resolution (within SLA) Identity Access Management Create and track the access to customer environments Process improvements Identify improvements in processes and KPIs Adapt to improvement initiatives Shift handover Maintain SOC shift logs with relevant activity from the shift Document investigation results, ensuring relevant details are passed to Security Engineer for final event analysis Update SOC collaboration tool as necessary Vulnerability scanning and reporting Schedule the vulnerability assessment scan for desired frequency based on agreed plan for nodes in scope Track and provide details of the scan planned/ ongoing/ completed status as and when required Governance Reports Preparation of daily, weekly and monthly reports You will bring Basic knowledge of a Security Information and Event Management System (SIEM), such as McAfee, Splunk, Qradar, etc. Basic knowledge of a vulnerability scanning system such as Nessus, Tripwire, etc. Knowledge of both Linux-based and MS Windows-based systems with technical understanding and skills for analytical problem-solving Knowledge of IP networking Ability to work in shifts The ability to work constructively under pressure Ability to work both in a team as well as individually Knowledge sharing & collaboration skills Customer oriented, service minded Deliver results & meet customer expectations Excellent communication skills, English is a must Key Qualifications: Education: Graduate in Computer Science or similar Minimum years of relevant experience: 3 to 5 years with at least 1 year of experience in IT security ITIL certification, CEH, Security +, CCNA Security or similar will be an advantage Basic knowledge of telecommunications networks will be an added advantage
Posted 1 week ago
3.0 - 5.0 years
13 - 14 Lacs
Noida
Work from Office
Aristocrat offers an outstanding opportunity to be part of an exceptionally dedicated team that thrives on innovation and collaboration. As a Sr Engineer I, you will play a pivotal role in coordinating our Online Gaming platform, ensuring flawless performance and availability around the clock! What You Will Do Coordinate the Online Gaming platform and monitor as part of a 24x7 shift-based operations team. Provide second-level troubleshooting support and liaise with service providers and third parties. Meet internal critical metrics and follow SLAs and OLAs for service delivery. Investigate and react to live issues, ensuring timely resolution. Prepare and implement periodic releases for both infrastructure and software. Act as a partner concern for issues raised through customer channels. Craft and enhance processes and activities related to the role. Manage service requests, incident problems, and change requests following standard methodology in line with ITIL v4. What You Need 3-5 years experience in a technical support or operational role. Broad technology knowledge, including Windows and Linux. Strong communication skills, both written and verbal. Proficiency with monitoring tools such as Grafana and Datadog. Excellent problem-solving skills and a methodical approach. Evidence of accountability and ownership in managing incidents. Ability to analyze logs and troubleshoot issues. Excellent attention to detail and organizational skills. Experience with Docker/Kubernetes, OpenStack, VMWare, Google GK, Amazon EKS. Familiarity with code repositories like GitHub/GitLab and CI/CD pipelines. Experience with relational and non-relational databases, e.g., MSSQL/MongoDB. Knowledge of DNS/HTTPS certificates and orchestration tools like Ansible. Experience with event workflow ticketing systems such as Freshdesk/Jira. Bachelor s Degree in Computer Science, Engineering, or related field, or equivalent experience. Ability to produce high-quality work that meets project briefs and explores creative concepts. What Were Looking For Aristocrat offers an outstanding opportunity to be part of an exceptionally dedicated team that thrives on innovation and collaboration. As a Sr Engineer I, you will play a pivotal role in coordinating our Online Gaming platform, ensuring flawless performance and availability around the clock! What You Will Do Coordinate the Online Gaming platform and monitor as part of a 24x7 shift-based operations team. Provide second-level troubleshooting support and liaise with service providers and third parties. Meet internal critical metrics and follow SLAs and OLAs for service delivery. Investigate and react to live issues, ensuring timely resolution. Prepare and implement periodic releases for both infrastructure and software. Act as a partner concern for issues raised through customer channels. Craft and improve processes and activities related to the role. Manage service requests, incident problems, and change requests following standard methodology in line with ITIL v4. What You Need 3-5 years experience in a technical support or operational role. Broad technology knowledge, including Windows and Linux. Strong communication skills, both written and verbal. Proficiency with monitoring tools such as Grafana and Datadog. Excellent problem-solving skills and a methodical approach. Evidence of accountability and ownership in managing incidents. Ability to analyze logs and troubleshoot issues. Excellent attention to detail and organizational skills. Experience with Docker/Kubernetes, OpenStack, VMWare, Google GK, Amazon EKS. Familiarity with code repositories like GitHub/GitLab and CI/CD pipelines. Experience with relational and non-relational databases, e.g., MSSQL/MongoDB. Knowledge of DNS/HTTPS certificates and orchestration tools like Ansible. Experience with event workflow ticketing systems such as Freshdesk/Jira. Bachelor s Degree in Computer Science, Engineering, or related field, or equivalent experience. World Leader in Gaming Entertainment Robust benefits package Global career opportunities .
Posted 1 week ago
2.0 - 6.0 years
9 - 13 Lacs
Gurugram
Work from Office
We re looking for an Engineer/Sr Engineer role in an Agile/Scrum-based software development environment, and someone who is well-versed with C++, OOPS, SDLC(Software Development Life Cycle). Has a high level of proficiency and is passionate about designing, creating, and delivering high-quality, robust, maintainable, and high-performing games in a time-constrained environment for current and emerging markets. Ensuring timely deliveries at every milestone of the Game cycle by detailed estimation, planning, close tracking, and raising dependencies proactively. We put a strong emphasis on individual ownership and value engineers who take pride in working over the full lifecycle of a project independently. What YouII do Strong knowledge of Object-Oriented Analysis and Design (OOAD). Solid experience in Advance C++ 11/14 Good Linux or Windows development & debugging experience. Experience with Visual Studio Experience in SVN/Github, GDB, Memory Profiling, and Static/Dynamic code Analysis. Exposure to Agile methodology for developing features and resolving bugs without rework. Proven analytical abilities applied to software implementation. Excellent communication, interpersonal, planning, and organizational skills. Good problem-solving skills. Proven track record of working effectively in team environments. What Were Looking For Bachelor s or Master s Degree or equivalent experience in Computer Science/Engineering or related field 2-6 years of professional software engineering experience Gaming Experience is preferable. World Leader in Gaming Entertainment Robust benefits package Global career opportunities .
Posted 1 week ago
0.0 - 3.0 years
9 - 14 Lacs
Noida
Work from Office
We re looking for an Engineer I role in an Agile/Scrum-based software development environment, and someone who is well-versed with C++, OOPS, SDLC(Software Development Life Cycle). Has a high level of proficiency and is passionate about designing, creating, and delivering high-quality, robust, maintainable, and high-performing games in a time-constrained environment for current and emerging markets. Ensuring timely deliveries at every milestone of the Game cycle by detailed estimation, planning, close tracking, and raising dependencies proactively. We put a strong emphasis on individual ownership and value engineers who take pride in working over the full lifecycle of a project independently. What YouII do Strong knowledge of Object-Oriented Analysis and Design (OOAD). Solid experience in Advance C++ 11/14 Good Linux or Windows development & debugging experience. Experience with Visual Studio Experience in SVN/Github, GDB, Memory Profiling, and Static/Dynamic code Analysis. Exposure to Agile methodology for developing features and resolving bugs without rework. Proven analytical abilities applied to software implementation. Excellent communication, interpersonal, planning, and organizational skills. Good problem-solving skills. Proven track record of working effectively in team environments. What Were Looking For Bachelor s/Master s Degree in Computer Science/Engineering or related field 0-3 years of professional software engineering experience Gaming Experience is preferable. World Leader in Gaming Entertainment Robust benefits package Global career opportunities .
Posted 1 week ago
7.0 - 12.0 years
14 - 19 Lacs
Chennai
Work from Office
The Cloud Operations and Automation Team within EPEO at Ford Business Solutions, India, is seeking a talented and passionate Cloud DevOps Lead with progressive experience and a strong foundation in GCP . The ideal candidate should possess strong proficiency in Python or Java for automation and development. Responsibilities will include designing, deploying, and managing complex Cloud resources using Terraform for Infrastructure as Code (IaC), and providing expert support by addressing and resolving customer queries. This also involves troubleshooting and resolving Tekton/Jenkins pipeline issues and providing 12/7 on-call support (12-hour coverage, 7 days a week) on a rotational basis. The role requires automating manual tasks, which encompasses designing and implementing solutions, constructing backend APIs, handling integrations, managing databases, and setting up server infrastructure. The lead should be a collaborative team player, working with developers from conception through to the final product stage. Were looking for someone who is excited to learn and contribute to our dynamic team WHAT YOUR SKILLSET LOOKS LIKE: B.E./B.Tech. or Master s degree in Engineering or a related field. 7 to 12 years of total experience in the IT and IT Operations industry. GCP Associate/Professional certification (preferred). Minimum 5 years of experience in Cloud Operations and minimum 3 years in software development. Strong knowledge of Cloud Security principles and best practices. Comprehensive Networking background/experience (e.g., familiarity with VPCs, serverless connectors, load balancing). Strong foundational knowledge and hands-on experience with Python or Java (preferred). Minimum 3 years of experience with Kubernetes. Minimum 5 years of hands-on experience with IaC languages, specifically Terraform . Minimum 5 years of experience designing and building CI/CD pipelines for Infrastructure as Code (IaC) and microservices, with significant experience in Tekton/Jenkins . Minimum 5 years of hands-on experience building SRE platforms, preferably using Dynatrace. Extensive experience with Linux or Unix operating systems and a broad range of DevOps tools. Proven ability to diagnose technical problems, debug code, and automate tasks. Solid communication skills and the ability to work independently. WOULD BE GREAT IF YOU ALSO BRING: Experience in or understanding of our target industry sectors (e.g., automotive, mobility). Experience optimizing AWS/GCP resources and setting up multi-cloud infrastructure. Understanding and practical knowledge of Mondoo for cloud security posture management. Familiarity with Red Hat Forms for building automated workflows Functional programming experience. YOUR TYPICAL DAY HERE WOULD BE: Designing, deploying, and managing robust cloud resources across GCP , with deep expertise in key services such as GCE, GCS, Pub/Sub, Networking, Security, IAM, Workflow, Cloud Task, Cloud Run, Cloud Functions, Workflow, Cloud Task and Google Maps Platform . Developing and maintaining IaC using Terraform to ensure consistent, scalable, and repeatable deployments. Automating manual operational tasks through scripting (primarily Python ) and/or the development of backend APIs, system integrations, and database solutions. Supporting and troubleshooting CI/CD pipelines, specifically Tekton and Jenkins , identifying and resolving issues to ensure smooth software delivery. Deploying and managing Python/Java applications on cloud platforms like GCP leveraging Infrastructure as Code (IaC) tools. Providing technical support to GCP users and internal customers, resolving queries to ensure operational stability and conducting incident management . Participating in a rotational on-call schedule (e.g., supporting 12-hour windows as part of a 7-day team rotation) to address critical operational issues and provide production support for critical applications and services. Contributing to the design and implementation of robust, scalable, and secure cloud solutions, with a focus on automation of manual tasks and API handling . Collaborating effectively with development teams, designers, and other stakeholders throughout the entire product lifecycle, from conception to deployment and ongoing operations, including contributing to UI/UX development for internal tooling or dashboards. Writing and maintaining clear and concise documentation for infrastructure, codebase, API specifications, usage guides, and deployment procedures. Writing and maintaining multiple layers of tests, potentially following principles like the testing pyramid. Actively participating in team discussions, sharing knowledge, and contributing to a culture of continuous learning and improvement.
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Job Title: SDET About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by today s most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at https://www.trellix.com/ . Role Overview: Trellix is looking for SDETs who are self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. Tasks range from manual and, automated testing (including automation development), non-functional (performance, stress, soak), solution, security testing and much more. Be part of the vision to ship top-class EDR solutions for On-Prem, Cloud or hybrid Customers. About the role: Peruse requirements documents thoroughly and thus design relevant test cases that cover new product functionality and the impacted areas Execute manually new feature and regression cases as needed for a product release Identify critical issues and communicate them effectively in a timely manner Familiarity with bug tracking platforms such as JIRA, Bugzilla, etc. is helpful. Filing defects effectively, i.e., noting all the relevant details that reduces the back-and-forth, and aids quick turnaround with bug fixing is an essential trait for this job Identify cases that are automatable, and within this scope segregate cases with high ROI from low impact areas to improve testing efficiency Basic understanding of automation programming languages such as Python, Java, etc. is advantageous Execute, monitor and debug automation runs About you: 3-5 years of experience in a SDET role with a relevant degree in Computer Science or Information Technology is required. Show ability to quickly learn a product or concept, viz., its feature set, capabilities, functionality and nitty-gritty Hands-on with and a decent understanding of the workings of Windows and Unix platforms is expected Understanding of any Cloud Platforms - CSPs such as AWS, GCP, Azure can be advantageous Understanding of Endpoint security concepts around Endpoint Detection and Response (EDR) can also be an added advantage Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each others unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement Were serious ab out our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
B.Tech or other graduation in Information and technology degree is must. Team handling experience is a must. ITIL process knowledge MCP certification 24/7 environment support model. Minimum 1 year experience in information technology or technical support Good understanding of software/hardware platforms, OS, Network and voice infrastructure Working knowledge of security software options and functionality preferred Strong communication, interpersonal and analytical skills to effectively communicate with all levels of employees. Excellent multitasking skills. Familiarity with remote desktop applications and help desk software (eg. Bomgar) Ability to work in fast paced self-directed environment Extensive familiarity with Windows operating systems and MS Office products Responsibilities Skills (good to have) ServiceNow knowledge Good at handling Escalations (1 year relevant exp) Outstanding customer service skills and dedication to providing exceptional customer care. Must be self-motivator and self-starter. Exceptional listening and analytical skills Additional certification in Microsoft, Cisco or similar technologies is a plus Good hands on exp on Excel. Ability to analyse the services trends. (Ability to main customer satisfaction) Responsibilities Taking ownership of customer issues reported and seeing problems through to resolution Asking customers specific questions for quickly understanding the root of problems Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure all issues are properly logged and tracked till closure. Follow up with clients to ensure their IT systems are fully functional after troubleshooting Document technical knowledge and updates in the form of IT/Customer notes in ticket. Employee Request Form Prioritizing and managing several unresolved problems at the same time Communicating clients through various channels (e.g. phone, email, chat) until their technical issues get resolved Qualifications Only Graduates
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Job Purpose (Job Summary): Under general supervision responsible for analyzing and processing mutual fund shareholders written requests. Clients supported include internal customers, financial intermediaries and individual shareholders. Team members will utilize multiple systems to research, analyze and process shareholder requests. Work Experience/Knowledge: Basic understanding of mutual fund industry and understanding of terms used in Mutual fund industry is a plus Financial services experience a plus. Work experience in customer service environment preferred. Specialized Skills: Strong communication skills. Ability to grasp training concepts as and when provided by the department, incorporate new learning and take ownership for self-development Ability to make quick decisions, establish priorities, and concentrate on detailed information, sometimes under stressful conditions. Strong reasoning skills and an aptitude for problem solving. Ability to cooperate in a team environment. Proficiency with keyboarding and computer fundamentals in a Windows environment. Basic mathematical skills necessary. Formal Education: Post Graduate MBA
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
TJX Companies At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you re working in our four global Home Offices, Distribution Centers or Retail Stores TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family a Fortune 100 company and the world s leading off-price retailer. Job Description: About TJX: At TJX, is a Fortune 100 company that operates off-price retailers of apparel and home fashions. TJX India - Hyderabad is the IT home office in the global technology organization of off-price apparel and home fashion retailer TJX, established to deliver innovative solutions that help transform operations globally. At TJX, we strive to build a workplace where our Associates contributions are welcomed and are embedded in our purpose to provide excellent value to our customers every day. At TJX India, we take a long-term view of your career. We have a high-performance culture that rewards Associates with career growth opportunities, preferred assignments, and upward career advancement. We take well-being very seriously and are committed to offering a great work-life balance for all our Associates. What you will discover: Inclusive culture and career growth opportunities A truly Global IT Organization that collaborates across North America, Europe, Asia and Australia, click here to learn more Challenging, collaborative, and team-based environment What you will do: The Global Supply Chain - Retail Distribution Team is responsible for managing various Warehouse Management solutions within TJX IT. The organization delivers capabilities that enrich the customer experience and provide business value. We seek a motivated, talented Senior Engineer with good understanding of SDLC, Test Automation tools, Test Methodologies to help streamline Testing for Enterprise Solutions. What you will need: The Global Supply Chain - Retail Distribution Team thrives on strong relationships with our business partners and works diligently to address their needs, which supports TJX growth and operational stability. On this tightly knit and fast-paced solution delivery team you will be constantly challenged to stretch and think outside the box. You will be working with product teams, architecture and business partners to strategically plan and deliver the product features by connecting the technical and business worlds. You will be responsible for test strategy , Automation, adopting Automating tolls within the assigned scope. Minimum Qualifications: Bachelor s Degree or equivalent Engineering skillset 5+ years of experience in data analysis and report development with Manhattan SCI At least 3+ Years of experience in software development in Java / J2EE and any scripting languages like Python, JavaScript At least 3+ years experience in test automation architecting and development using open source test automation frameworks - Selenium, TestNG, Jbehave, Cucumber JVM, RestAssured, SOAPUI API, Python, SQL, Messaging / Integration services, Mainframe, Windows applications and test reporting tools At least 3+ years experience in designing and implementing TDD, BDD & ATDD frameworks Creating & designing test automation frameworks from scratch and/or implementing & designing new features to existing frameworks Proven ability to lead projects and collaborate with cross-functional teams (product, platform, infrastructure) Agile practitioner - Scrum / Kanban / SAFe environment Best practice knowledge in coding standards Excellent communication skills, ability to influence those around you Solid team player with mentorship skills Ability to understand the work environment and competing priorities in conjunction with developing/meeting project goals Shows a positive, open-minded and can-do attitude Key Duties / Responsibilities: Design and implement of TDD (Test Driven and Development) and Behavior Driven Development (BDD) test frameworks, to transform from waterfall or iterative to BDD methodology Perform POCs and Tool evaluation analysis Develop test automation scripts, reusable utilities, packages, framework components for the web, non-web(desktop, mainframes etc.,), Rest Services, and Mobile applications Partner with Enterprise Test Automation team to design the automation strategy, standards, best practices and methodologies Partner with Enterprise DevOps teams to define and maintain best practices for DevOps tools and capabilities In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individuals status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: Salarpuria Sattva Knowledge City, Inorbit Road Location: APAC Home Office Hyderabad IN
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Embedded Microcontrollers Development Microcontroller Device Driver Software development and validation for various peripherals of Infineon s microcontrollers based on ARM cortex M0, M4 (e.g. Ethernet, USB, UART,CAN, SPI, I2C, LIN, Flash, Timers, PWM, Lighting systems, Human Machine Interface, SDMMC etc) Application/UI development in Eclipse environment Author architecture, design, test specifications and customer documents Participate in software requirements analysis and ambiguity resolution Provide technical solutions to customer change requests Conceive and develop validation infrastructure for topics in own responsibility Liaise with Application engineers on a need basis Education: Bachelors / Master Degree in Computer Science, Electrical/Electronic Engineering Experience: 1-2 years industry experience Proficiency in OOPS, C++, STL, data structures, algorithms and programming concepts Experience in developing C++ based models for the virtual platform of a SoC Experience in developing and debugging skills using popular IDEs/debuggers (e.g. Keil) Experience in SDLC Good in any unit test tools Knowledge about code generation tools from specification using scripts or any tools is desirable Experience in scripts (Python/mako/Perl/Windows) Good at understanding the features from specification and drawing various test scenarios for product specification Excellent analytical Areas of Responsibility: Good understanding of ARM / 80x51 controllers Develop/enhance behavioral/functional models in C++ for 80x51 or ARM based Develop regression test suites using C Debug and fix the change requests/bugs Follow Agile Scrum methodology for the development Automated code generation from the specification Acquire knowledge on new topics and share the knowledge with the team Work with the team members on innovation related activities We are on a journey to create the best Infineon for everyone.
Posted 1 week ago
3.0 years
0 Lacs
Bar, Vadodara, Gujarat
Remote
Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We’re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we’d love to hear from you. Job Overview: As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshoot complex issues, and manage network operations, ensuring optimal performance and reliability. We’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence. Key Responsibilities: Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating seamless operations within the data center. Monitor data center operations both remotely and on-site, quickly diagnosing and resolving hardware, software, and connectivity issues to minimize downtime and maintain service reliability. Configure, manage, and troubleshoot networking devices, including Cisco and Juniper routers, switches, and firewalls, to ensure secure and efficient network operations that align with organizational standards. Manage and troubleshoot both Linux and Windows-based systems, performing essential updates, patches, and security enhancements to keep systems secure and up-to-date. Document all installations, repairs, maintenance tasks, and system performance , providing comprehensive reports to the remote management team to ensure transparency and accountability in operations. Implement and maintain security protocols to protect the integrity of the data center infrastructure, ensuring compliance with industry standards and best practices for data security. Collaborate with remote IT teams, vendors, and stakeholders to enhance data center operations, actively participating in the planning and execution of projects that drive efficiency and innovation. What We Offer: Flexibility: Work around your existing freelance or permanent job. You choose the tickets you want to pick up, with no minimum hour commitment. Professional Environment: Join a professional work environment where you can reconnect with the practical side of IT. Competitive Compensation: We offer competitive rewards for your compensation and efforts. Growth Opportunities: Work with compelling clients and seize opportunities to grow in your field. Education: Associate or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not required. Experience: 3+ years of experience in data center operations, with a strong focus on independent or freelance projects. Technical Skills: Extensive hands-on experience with Cisco and Juniper networking devices. Strong proficiency in managing and troubleshooting Windows and Linux-based systems. Solid understanding of networking principles (TCP/IP, DNS, VPN, VLANs). Experience with virtualization technologies such as VMware or Hyper-V is a plus. Certifications: Valid certifications like Cisco CCNA/CCNP, Juniper JNCIA/JNCIS, or CompTIA Linux+ are highly desirable. General Requirements: Ability to travel to various data center locations on short notice. Flexibility to work outside regular hours, including nights and weekends if required. Must have access to necessary tools and equipment to perform data center tasks. Strong problem-solving skills, with the ability to work independently and remotely. Excellent communication skills for collaboration with remote teams.
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Gurugram
Work from Office
KEY RESPONSIBILITIES (SQL DB Administrator) Installation, upgradation, administration, maintenance, and monitoring of SQL Server Instances Monitoring of DB backups, database health and fix day to day DB related issues Database access management Designing of database backup and recovery strategy and create maintenance plans. Troubleshoot database performance issues such as Memory bottlenecks, CPU bottlenecks, I/O bottlenecks. Setup High-Availability and Disaster Recovery using AlwaysOn. Database upgradation from older SQL versions to latest ones (SQL 2000 onwards) Database migration from on-prem to Azure/AWS/GCP Implement Organizational Data Security and Compliance policies. Usage of IT Service Management tool such as ServiceNow/BMC Remedy Responsibilities TOOLS & TECHNOLOGIES Microsoft SQL Server (Mandatory) SQL/TSQL (Mandatory) MS Azure/Google Cloud/AWS (Mandatory, Any of them) SSIS / SSRS/ SSAS PostGres Candidates having knowledge of Qualifications DESIRED QUALIFICATION Bachelor s degree in computer science, Information Systems, or related technical field DB Administration Certifications on MS Azure (DP-300) or AWS or GCP will be preferred Candidates with knowledge of PostgreSQL database is preferred. Basic knowledge of MS Azure/AWS/GCP fundamentals is desired Good communication skills
Posted 1 week ago
8.0 - 13.0 years
25 - 30 Lacs
Gurugram
Work from Office
Overview Elicits, analyzes, specifies, and validates the business needs of stakeholders, be they customers or end users. Collaborates with project sponsors to determine project scope and vision. Clearly identifies project stakeholders and establish customer/client classes, as well as their characteristics. Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods. Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics. Works with stakeholders and project team to prioritize collected requirements. Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes. Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts. Participates in the QA and UAT of solutions to ensure features and functions have been enabled and optimized. Participates in the selection of any requirements documentation software solutions that the organization may opt to use. Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Develops and utilizes standard templates to accurately and concisely write requirements specifications. Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team. Creates process models, flow diagrams, specifications, diagrams, and charts to provide direction to developers and/or the project team. Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted. Assists with the interpretation of customer requirements into feasible options and communicating these back to the business stakeholders. Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary. Communicates changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood. Provides guidance and/or instruction to junior staff members. Agile to work in different time zones Responsibilities Excellent analytical, mathematical, and creative problem-solving skills on scenario discussions Excellent listening, interpersonal, written, and oral communication skills Logical and efficient, with keen attention to detail Highly self-motivated and directed Ability to effectively prioritize and execute tasks while under pressure Strong customer service orientation and communication Experience working in a team-oriented, collaborative environment Workflow creation/Management of business processes Expert in Microsoft Office online, One drive and other file sharing tool and other file sharing tools Good knowledge of System Requirement and Specifications, Scope of Work, Functional Requirements, Non-Functional Requirements, Dependency, Data Models, Assumptions, Constraints, Acceptance Criteria Excellent Skill on preparing below set of documents as a project BA: a. FSD - Functional Specification Document b. TSD - Technical Specification Document c. BRD - Business Requirement Document d. UCD - Use Case Diagram e. RTM - Requirement Traceability Matrix, etc. Qualifications University degree in the field of business administration, finance, Procure to Pay, Media, Information technology or information systems Experience of Media industry, Advertising and public relation Advanced knowledge of media analytics and social media networking. A demonstrated interest in the media industry and its inner workings on campaign management and financial life cycle of media business. Good understanding of media portfolio, media campaigns, Monitoring and Payment cycles. Good exposure of ERP systems and Integrations with media processes. 8+ Year of BA experience as business analyst Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources Working knowledge of Windows/Web online office systems, Visio, Workflow management Excellent understanding of the organization s & Product goals and objectives
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Commercial and Money Movement Solutions (CMS) divisions charter is to capture new sources of money movement through card and non-card flows, including Visa Business Solutions, Government Solutions and Visa Direct which presents an enormous growth opportunity. Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. The CMS PD Visa Direct SRE group is looking for a Staff Software Engineer who is passionate about Systems Reliability for multiple fast-growing Products. This individual will be responsible for the level 3 functions within the SRE team including creating automation scripts/applications and code fixes. problem and issue investigation, creating monitoring and alerts, Production change validations and leading root cause analysis and problem resolution with multiple teams. Determining any impacts due to internal or external incidents and the associated service and function availability. Specific Responsibilities include: Work with multiple teams to determine the mitigation and resolution solutions for issues and problems. Analyze Incidents to identify problems and assist in determining areas for improvement. Execute plans to implement appropriate changes. Provide level 3 application support for mission-critical applications including Investigate issues and problems and provide root cause analysis based on application behavior and log data. Utilize basic scripting skills to generate log output based on support requests and issues. The ability to perform follow-up items in areas for continuous improvement. Support CMS and Systems globally including Applications, Infrastructure and Connectivity with dependent systems and services. Support applications hosted in Linux/Docker/Kubernetes environment. Gauge the scope and criticality of the impact of issues to properly categorize and prioritize. Identify and raise concerns with upcoming changes to management and senior support leads Identify gaps in existing processes and procedures which may include developing automation through DevOps tools and processes. Create and update operating procedure and training documentation as needed Provide supervision and assist teams in day to day activities. Perform identified proactive activities designed to promote a trouble-free production environment. Work cross organizationally to ensure problems are solved promptly and effectively. This includes escalating to the appropriate senior team members and next level management in a timely manner. Review processes and procedures for use by the Visa stakeholder teams and third parties involving New Flows applications. Provide recommendations to management team to increase effectiveness of organization and technology solutions. Strong interpersonal, facilitation, and leadership skills along with effective communication (both written and verbal) skills Willing to work as a team and take responsibilities where needed. Ability to convey CMS Operations concepts and issues. Basic Qualifications 5+ years of relevant work experience with a Bachelor s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Mumbai, Nagpur, Thane
Work from Office
BU PT ID /FG ID Skill Level Hiring Manager Location ETS MOR4JP00023509 Cloud SRE Specialist Level 3 MaryJoe Sannan Bangalore Job Title: Cloud SRE Specialist Detailed Job Description: Experienced engineer that is required to work on public cloud projects with opportunities to work on both Azure and AWS in a global financial organization. That is focused on improving operational stability and reliability. This role requires the successful candidate to have: Prior SRE experience or the willingness to specialize in the field Experience in transforming IT Service Delivery to one of a Devops culture Strong infrastructure, development and Devops skills Proven track record of service ownership, accountability and building trusted relationships Experience in Change and Incident Management concepts Primary responsibilities: Work in a globally distributed team to provide innovative and robust public Cloud solutions Collaborate with vendors to develop and deploy Cloud services to meet customer expectations Collaborate with IT Security to ensure necessary controls to Cloud services are deployed and tested Design, optimize and document the operational aspects of the Cloud platform Develop Infra as Code to automate cloud deployments Develop automation workflows in CI/CD pipelines adhering to change management process Facilitate tabletop exercises for incident management processes, chaos engineering Evaluate and implement emerging Devops tools Complex troubleshooting of on-premise and cloud environment issues Build and integrate observability into cloud platforms and solutions Highlight and reduce toil with automation, architecture improvements, and process improvements Required Skills: Experience with Infrastructure as Code Experience with CI/CD pipelines Sound knowledge of server infrastructure and cloud computing Good knowledge of security (SAML, OAuth, OpenID, Kerberos, Policies, entitlements etc.) Experience with architecting and maintaining high availability production systems Strong development skills in Python Experience in software installation, configuration and patching Hands on experience in playbook and infrastructure automation (Ansible, Terraform) Implementing open source observability tools (Prometheus, Grafana, or Open Telemetry) Experience with Agile and DevOps methodologies Developing monitoring architecture and implementing monitoring agents, dashboards, escalations and alerts Ability to communicate technical issues and ideas to colleagues and customers with claity Experience creating technical architecture documentation Desired Skills: Knowledge of security controls for the Public cloud (encryption of data in motion/rest and key management) Hands-on experience with Azure and/or AWS design and implementation Knowledge of Linux and Windows containers Experience with Open Source Cloud and configuration management tools (Puppet, Chef) Bachelor degree in a related field
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
The Security Operations Team protects Akamais systems and infrastructure while promoting internal security practices. Collaborate directly with product and platform teams across the organisation. Partner with the best As a Senior Security Analyst, monitor and respond to security events and inquiries from customers and vendors. Gain exposure to complex tasks within the role. The position requires technical expertise and knowledge of recent threats and adversarial techniques. As a Security Analyst Senior, you will be responsible for: Identifying and driving process improvements in Security Operations and Incidents Coordinating with Incident response and engineering Team to handle efforts during security Incidents. Ensuring threats are identified and escalated accordingly across multiple business units. Investigating and finding root causes of incidents and document the lessons learned Do what you love To be successful in this role you will: Have at least 5 years of relevant experiences in Security operations and IT Security. Possess IT Security expertise in CEH, Comptia Security+, CCNA, SANS, CISSP, or Incident Response. Demonstrate some experience of software development using Python Demonstrate hands-on experience working with SIEM platforms Possess expertise in Endpoint, Network, Perimeter security solutions; demonstrate familiarity with Windows, Linux, OSINT. Work rotating monthly shifts (Morning: 6:00-14:00, Afternoon: 14:00-22:00) with weekend on-call duties.
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Overview Job Title : Senior Engineer,Devops Location Bangalore Shift : UK ( 2 PM - 11 PM) Work Mode : Onsite (Rajaji Nagar, Bangalore) Aptean is changing. Our bespoke ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 4500 employees, 90 different products and a global client base, there s no better time to advance your career at Aptean. We are seeking a Senior DevOps Engineer to lead the evolution of our DevOps practices and infrastructure. In this strategic role, you will help shape and scale our cloud-native software delivery processes driving improvements in speed, reliability, and automation across our platform. You ll collaborate closely with engineering, product, and operations teams to streamline deployments, reduce manual work, and improve observability. Your focus will be on building scalable, secure systems using Azure Cloud, CI/CD pipelines, and modern containerization and monitoring tools. As part of a forward-looking platform team, you ll also help evaluate emerging technologies including generative AI tooling as we continue to optimize engineering workflows and operational efficiency. What You ll Do Design and implement CI/CD pipelines using Azure DevOps, GitHub Actions, and GitOps principles Define and manage cloud infrastructure using Infastructure as Code practices that enable reproducibility, automation, and version control Own and operate production-grade Kubernetes environments across multiple workloads Drive deployment automation and reliability across both Windows and Linux systems Define and maintain end-to-end observability using tools such as OpenTelemetry, Prometheus, Grafana, and related telemetry stacks Work cross-functionally in an agile environment to support product delivery and platform scalability Promote cloud-native and security-first practices across the engineering organization What We re Looking For 5+ years of experience in DevOps or infrastructure engineering in a cloud-native SaaS environment Proven expertise with Azure Cloud, Azure DevOps, and GitHub platforms for CI/CD and infrastructure automation Deep, hands-on experience managing and optimizing Kubernetes clusters Strong command of modern observability practices and tools, including OpenTelemetry, Prometheus, and Grafana Proficiency with infrastructure automation using Terraform and/or Bicep Solid understanding of deployment pipelines, operational resilience, and systems design Clear communicator with the ability to collaborate effectively across teams What s in it for you? Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth. About Aptean At Aptean, our mission is to solve tomorrow s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company. - TVN Reddy Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age. Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
Posted 1 week ago
4.0 - 9.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Work Flexibility: Hybrid What you will do: Lead, develop and maintain the CI/CD (Continuous Integration/Continuous Delivery) pipeline for system and application software associated with embedded devices, enabling rapid and reliable delivery of shippable software packages. Collaborate with engineers to understand their requirements and provide guidance on integrating automation and best practices into their workflows. Design, implement, and maintain infrastructure and tooling to support the development environments, including the build systems, code signing, and release management. Monitor and improve the performance, reliability, and security through proactive monitoring, performance testing, and optimization. Drive the adoption of best practices for software development, including code quality, testing, and code review processes. Stay updated with the latest trends, tools, and technologies in software engineering and DevSecOps practices and evaluate their suitability for the organization. Collaborate with cross-functional teams, including developers, quality assurance, product management, and infrastructure teams, to achieve common goals and deliver high-quality software. What you need: Required Qualifications: Bachelors or Masters degree in Software Engineering/ Computer Science or related discipline & 4+ years of work experience as a DevSecOps Engineer Experience in Python, C/C++, Shell scripting, tools like Make, CMake, MSBuild, GitLab, GitHub, Bitbucket, Black Duck, SonarCloud, Jama, Ansible, Puppet, or Chef. Experience with consuming REST APIs. Knowledge of containerization technologies such as Docker and container orchestration platforms like Kubernetes. Familiarity with Agile methodologies and experience working in an Agile/Scrum environment. Preferred Qualifications: Familiar with security aspects such as Certificate management, Managing and Storing secrets securely, Code Signing, Package signing, etc. Familiarity with Operating system hardening techniques. Knowledge of Build environments such as Windows, Yocto, etc. Travel Percentage: 10%
Posted 1 week ago
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