WAREHOUSE SUPERVISOR

Job Title:

Department:

Reports To:

Job Summary

Key Responsibilities

• Warehouse Operations Management
• Oversee the day-to-day operations of the warehouse, ensuring smooth and efficient workflows.
• Supervise the receiving, storing, picking, and dispatching of tiles and related products.
• Monitor the layout of the warehouse to optimize space utilization and ensure proper organization of inventory.
• Inventory Control
• Maintain accurate inventory records, conduct regular cycle counts, and assist with monthly or annual physical inventory audits.
• Monitor stock levels to ensure sufficient inventory is available and prevent shortages or excesses.
• Coordinate with the purchasing department to reorder stock as needed and ensure timely replenishment.
• Staff Supervision and Training
• Lead, supervise, and motivate a team of warehouse staff, including loaders, packers, and forklift operators.
• Assign tasks and monitor performance to ensure productivity and adherence to company policies.
• Provide training to staff on proper handling of tile products, safety protocols, and equipment usage.
• Quality Control and Safety Compliance
• Inspect incoming shipments for quality and accuracy, ensuring products meet company standards.
• Oversee the quality control of tile products before dispatch to minimize damage and customer complaints.
• Implement and enforce safety protocols and procedures to ensure a safe working environment for all warehouse personnel.
• Conduct regular safety inspections and report any hazards or incidents promptly.
• Order Fulfillment and Dispatch
• Coordinate with the sales and logistics teams to prioritize and fulfill customer orders accurately and on time.
• Prepare shipping documents, such as invoices, packing lists, and delivery notes.
• Ensure that all tile products are securely packed and loaded to minimize the risk of damage during transit.
• Equipment and Facility Maintenance
• Monitor and maintain warehouse equipment, such as forklifts, pallet jacks, and conveyor systems, ensuring they are in good working condition.
• Schedule regular maintenance and report any equipment malfunctions or repairs needed.
• Maintain cleanliness and organization of the warehouse, ensuring all areas are free of debris and obstacles.
• Reporting and Documentation
• Prepare and submit regular reports on inventory status, order fulfillment, and warehouse performance metrics.
• Maintain accurate and up-to-date records of inventory movements, including incoming shipments and outgoing dispatches.
• Collaborate with the Warehouse Manager to implement improvements in warehouse processes and procedures.
  

Qualifications

• High school diploma or equivalent; a Bachelor’s degree in logistics, supply chain management, or a related field is preferred.
• 2+ years of experience in warehouse supervision.
• Experience with inventory management systems (e.g., SAP, ERP) and barcode scanning technology is a plus.
  

Key Skills

• Strong organizational and time management skills with the ability to multitask effectively.
• Excellent leadership and team management skills.
• Proficiency in Microsoft Office Suite (Excel, Word) and familiarity with warehouse management software.
• Strong problem-solving skills and the ability to make quick, effective decisions under pressure.
• Good understanding of inventory control practices and warehouse safety protocols.
  

Personal Attributes

• Attention to detail with a focus on accuracy.
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Physical fitness to handle the demands of a warehouse environment, including lifting and standing for extended periods.
  

Working Conditions

• Full-time position based in the warehouse, with occasional extended hours during peak seasons or large shipments.
• Frequent interaction with warehouse staff, truck drivers, and logistics coordinators.
• Exposure to warehouse environments, including dust, noise, and varying temperatures.
  

Compensation And Benefits

• Competitive salary based on experience and qualifications.
• Health insurance and other employee benefits.
• Opportunities for professional development and advancement within the company.