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What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be. About The Role The Vice President, Quality Assurance will be a strategic leader responsible for overseeing the quality assurance operations across multiple areas. This role involves leading a cross-functional team to ensure the highest standards of product and service quality. The ideal candidate will have extensive experience in test automation, and leveraging AI for test automation will be a significant advantage. What You Will Do Leadership and Management: Lead, mentor, and develop a team of 70+ quality assurance professionals across various functions. Strategic Planning: Develop and implement a comprehensive quality assurance strategy to enhance product and service quality. Cross-Functional Collaboration: Work closely with other departments such as Development, Operations, and Customer Support to ensure cohesive quality standards. Test Automation: Oversee the integration and execution of advanced test automation techniques to streamline quality assurance processes. AI Integration: Leverage AI technologies to enhance test automation capabilities and improve efficiency. Performance Metrics: Establish key performance indicators (KPIs) to measure the effectiveness of the quality assurance processes. Risk Management: Identify potential quality risks and develop mitigation strategies. Continuous Improvement: Foster a culture of continuous improvement within the quality assurance team. Stakeholder Communication: Communicate quality assurance findings and recommendations to senior management and other stakeholders. What You Will Need Experience 15+ yrs of exp : Minimum 10 years of experience in quality assurance, with at least 5 years in a leadership role. Test Automation: Proven expertise in test automation tools and frameworks. AI Technologies: Experience in leveraging AI for test automation and quality assurance. Software Development: Solid understanding of software development life cycle (SDLC) and agile methodologies. Data Analytics: Ability to analyze data and derive actionable insights for quality improvement. Performance Testing: Knowledge of performance testing tools and techniques. Quality Management Systems (QMS): Familiarity with QMS and relevant industry standards. Who You Are Education: Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree preferred. Certifications: Certifications in quality assurance, test automation, and AI technologies are a plus. Leadership Skills: Strong leadership and team management abilities. Communication Skills: Excellent verbal and written communication skills. Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:101062 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. Show more Show less
