Join Our Team as a Product Manager at Helo.ai by VivaConnect
Location :
Mumbai, India
Type
: Full-Time
About Helo.ai
At Helo.ai by VivaConnect, were transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With over 24+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, were not just another companywere trailblazers in business communication.If youre looking to kickstart your Product Manager journey with an organization thats all about growth, innovation, and meaningful impact, your search ends here!
About The Role
As a Product Manager, you will work closely with the Product Owner to manage the end-to-end product lifecycle from ideation and development to launch and marketing. This role requires a strategic thinker who can execute roadmaps, lead cross-functional teams, and deliver innovative solutions that meet client needs. Youll play a pivotal role in shaping the success of our products while driving business growth.
Your Day-to-Day Responsibilities
- Strategic Product Management :
- Work with the Product Owner to define and execute the product roadmap.
- Oversee product development, launch, and marketing strategies to maximize business impact.
- Conduct competitive analysis and market research to guide product positioning and innovation.
- Product Development & Execution :
- Manage the complete product lifecycle, including planning, development, delivery, and post-launch optimization.
- Create low-fidelity wireframes, prototypes, and documentation to align stakeholders.
- Execute client value propositions, segmentation, pricing, and targeting strategies.
- Cross-Functional Collaboration :
- Collaborate with internal and external teams, including engineering, marketing, and sales, to ensure timely delivery of products.
- Define milestones and coordinate with Scrum Masters and stakeholders to meet project timelines.
- Preempt delays and resolve bottlenecks to keep projects on track.
- Market Research & Innovation :
- Gather client feedback and competitor insights to drive product innovation and differentiation.
- Continuously improve product presentation and market positioning.
- Performance Monitoring :
- Track and report key metrics, scope changes, and project status to stakeholders and senior management.
- Achieve acquisition targets, revenue performance goals, and optimize expense management.
- Documentation & Communication :
- Create and manage comprehensive product documentation.
- Consistently communicate updates and changes clearly and concisely to all stakeholders.
Your Growth @ Helo.ai :
Here, growth is not just vertical its holistic!
- Learn & Innovate : Develop innovative products that shape the future of the industry.
- Career Progression : Grow into senior roles like Senior Product Manager or Head of Product with a clear career path.
- Skill Development : Gain hands-on experience in Agile practices, product lifecycle management, and market innovation.
- Leadership Opportunities : Lead cross-functional teams and directly contribute to strategic decision-making.
- Work-Life Balance : Be a part of a supportive environment that values both personal and professional growth.
At Helo.ai, youll grow fast, learn faster, and build a career youre proud of!
Education
Knowledge & Skill-set Required :
- MBA and an engineering degree are preferred.
Experience
- Demonstrated experience in market research, product management lifecycle, and Agile methodologies.
- Functional experience in marketing, credit, acquisitions, product development, or analytics.
Skills
- Strong analytical, problem-solving, and decision-making skills.
- Excellent verbal and written communication.
- Ability to manage deadlines, unexpected changes, and high-pressure situations.
- Proven ability to work in team-oriented and unsupervised environments.
Why Helo.ai ?
- Growth Playground : Be part of Indias $2 billion CPaaS market and contribute to a booming global industry.
- Big Impact : Work on high-ticket deals and partner with some of the biggest brands across sectors.
A supportive and inclusive work environment that celebrates YOU.
Opportunities to work on exciting projects, engage with people, and make an impact.Employee Engagement Programs that make Mondays fun (yes, its possible!).Our Clients as a CPAAS giant : HDFC Bank ltd, State bank of India, Bajaj finance limited, Reliance brands, Motilal Oswal and many more
- Endless Learning : Work closely with experts and access opportunities to enhance your skills.
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