Virtual Medical Assisstant

Company Description

Valenta is a global leader in Business Process Automation (BPA) design and implementation for medium-sized businesses. With offices in 17 countries and over 400 staff and partners worldwide, Valenta provides customized solutions in Process Consulting, Digital Transformation, Staff Augmentation, Digital Marketing, and Learning. Our services are designed to help businesses improve competence and performance while reducing costs. From Marketing and Sales to HR, Valenta assists in optimizing rules-based processes. We pride ourselves on understanding the process dynamics of each business and creating specific solutions to meet growth objectives. Visit valenta.io to learn more about how we can help your business thrive.

We are looking for a highly organized and detail-oriented Virtual Medical Assistant (VMA) to join our team. The successful candidate will be responsible for supporting healthcare providers with administrative and clinical tasks, ensuring smooth workflow, and enhancing patient care. This is an excellent opportunity for someone with experience in healthcare administration or medical assisting who is looking to advance their career in a dynamic and supportive remote environment.

We are looking for a highly organized and detail-oriented Virtual Medical Assistant (VMA) to join our team. The successful candidate will be responsible for supporting healthcare providers with administrative and clinical tasks, ensuring smooth workflow, and enhancing patient care. This is an excellent opportunity for someone with experience in healthcare administration or medical assisting who is looking to advance their career in a dynamic and supportive remote environment.

• Manage patient scheduling, appointments, and reminders.
• Assist with medical documentation, including charting and updating electronic health records (EHR/EMR).
• Handle insurance verifications, pre-authorizations, and referral coordination.
• Communicate with patients via phone, email, or messaging to address inquiries, follow-ups, and appointment confirmations.
• Process prescription refills and coordinate with pharmacies as needed.
• Assist providers with telehealth visits by documenting patient encounters in real time.
• Maintain accurate and up-to-date patient records while ensuring compliance with HIPAA and confidentiality regulations.
• Perform basic billing support, including verifying patient insurance coverage and handling prior authorizations.
• Coordinate with medical staff and other healthcare professionals to facilitate smooth patient care.
• Manage administrative tasks such as data entry, report preparation, and handling correspondence.

Requirements:

• Must be a Spanish Speaker (bilingual preferred).
• 6 months to 2 years of experience as a Medical Assistant, Virtual Medical Assistant, or similar healthcare role.
• Experience with electronic medical records (EMR/EHR) and telehealth platforms.
• Strong communication skills, both verbal and written.
• Ability to multitask in a fast-paced healthcare environment.
• Highly organized with excellent problem-solving and time management abilities.

Knowledge & Skills:

• Spanish Speaker (required for patient interactions and documentation).
• Proficiency in EHR/EMR systems such as Athena health, eClinicalWorks, or similar platforms.
• Familiarity with medical terminology and HIPAA compliance regulations.
• Strong knowledge of medical office procedures, patient scheduling, and insurance verifications.
• Ability to work independently while collaborating effectively with healthcare providers.
• Attention to detail and critical thinking skills to ensure accuracy in documentation and patient care.
• Strong problem-solving skills and adaptability in a remote healthcare setting.

Benefits:

• Competitive salary and benefits package.
• Opportunities for growth and career development.
• Work remotely in a collaborative and supportive environment.
• Flexible work schedule with potential for career advancement