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Ignites Human Capital logo

Virtual Drive For Infosys customer/technical salary upto 6lks

0 - 5 years

3 - 7 Lacs

Bengaluru

Posted:6 days ago| Platform: Naukri logo

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Skills Required

associate executive Education bpo CSR Query Calls Calling Process Inbound Customer Support CSE Escalations handling Complaints Voice customer International Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. For freshers 35k Experienced:45k kavya@7849020010 call Pooja@9886112704 call indu@7848820046

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Ignites Human Capital
Ignites Human Capital
www.igniteshumancapital.com

Human Resources and Staffing

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356 Jobs

    Key People

  • Renee Smith

    Founder & CEO

  • Sarah Johnson

    Operations Manager

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