Your role at Dynatrace We are looking for a high performer and skilled Salesforce QA with Service Cloud focus to join our Business Systems team in Bangalore. As part of our dynamic and growing IT center of excellence, you will play a critical role in ensuring the quality and functionality of Salesforce Service Cloud configurations, integrations, and features. You will play a key role in: Ensuring that Salesforce Service Cloud and related tools deliver exceptional quality and performance for end-user satisfaction. You will be responsible for testing and validating configurations, integrations, and workflows while proactively identifying and mitigating quality risks. Your responsibilities: Perform Salesforce platform Quality Assurance testing across Service Cloud, Salesforce CPQ with Billing, and Financial Force managed packages, including API integrations. Collaborate with cross-application teams to continuously improve end-to-end processes across sprint grooming, planning, development, testing, and deployment. Analyze and recreate defects during User Acceptance Testing (UAT), ensuring issues are documented and resolved effectively. Proactively identify quality risks and help remove obstacles to release, ensuring the smooth delivery of updates and features. Work with cross-functional teams to refine and enhance QA processes across Salesforce and connected applications. Continuously improve testing processes, tools, and documentation to drive efficiency and measurable results. Extend successful QA processes to other business applications as required. Participate in retrospectives and provide valuable feedback for process optimization. Create detailed, comprehensive, and well-structured test plans and test cases for Service Cloud functionality. Design, develop and execute automation scripts. Participate in Agile/Scrum meetings, contributing input on product functionality, design, and usability. This is an excellent opportunity to join a high-performing team and contribute to the continuous improvement and scalability of Salesforce solutions across the company. What will help you succeed Minimum Requirements: 4+ years experience in Salesforce QA testing with a focus on Service Cloud. Proven track record as a QA Engineer or similar role with expertise in functional testing, regression testing, and UAT. Bachelor s degree in computer science, Engineering, or related field (or equivalent experience). Excellent verbal and written communication skills, with the ability to work independently and collaboratively. Preferred Requirements: Experience with business applications such as Salesforce (CRM), Finance (NetSuite), and Integrations (Dell Boomi), SAP SuccessFactors, Varicent. Salesforce certifications (e.g., Administrator, Service Cloud Consultant) preferred. Familiarity with the SaaS industry and experience in Jira for Agile/ Scrum project execution. Ability to adapt to changing priorities in a fast-paced environment with minimal supervision. Experience with automation testing tools is a plus. Why you will love being a Dynatracer Dynatrace is the leading AI-powered observability platform. We empower todays AI-enabled digital enterprises to understand their systems and data so they can analyze, automate and innovate faster We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences Over 50% of the Fortune 100 companies are current customers of Dynatrace

Your role at Dynatrace As we continue our rapid expansion across the APAC region, we are looking for an experienced Talent Acquisition Advisor for a 12-month fixed-term contract to help us achieve our aggressive growth targets in India. In this role, you will partner with leaders to develop and implement innovative sourcing and assessment strategies tailored to our needs. You will serve as the primary contact for our candidates, ensuring that they have a top-tier experience throughout the recruitment process. Additionally, you will be involved in creating and conducting assessment centers, allowing you to utilize your creativity through exciting project work. This position will be based in Bangalore and will report to the Talent Acquisition Manager for the APAC region. Key Responsibilities: Develop innovative and proactive strategies to attract and recruit top performers. Lead full lifecycle recruitment process with candidates for the requested roles Work with hiring managers on headcount planning and recruiting process review Act as a business partner with hiring managers and HR across APAC to ensure a seamless recruitment process. Track goals, metrics and performance for the hiring cycle, regularly communicating status and results to key business partners and stakeholders Develop targeted campus strategies and deliver diverse, highly qualified student talent pipelines Represent and coordinate Dynatrace s presence at career fairs and University events across India when needed. Foster and cultivate relationships with candidates, internal stakeholders, and executive leadership to deliver upon short and long-term needs. Partner with an employer branding to build awareness in the markets you support. Collaborate effectively and act as a trusted advisor with leaders across the business. Lead and participate a regional or global recruitment programs. Build strong candidate pipelines to support future openings, particularly in customer and technical support roles Deliver outstanding candidate and onboarding experience for new hires and students What will help you succeed At least 1-2 years of multiple discipline recruiting experience in India Success track record of direct sourcing candidates at all levels. Previous experience in volume / bulk recruitment and running assessment centres Have experience working in high-growth and preferably SaaS global organizations. Have experience in organizations that have undergone significant growth, change, and/or international expansion. Possess strong business acumen. You are independent and self-motivated to bring new ideas/new ways to reach top talent. Possess excellent communication and interpersonal skills with a proven ability to take initiative and build strong, productive relationships. Have a strong sense of urgency and the ability to work in a fast-paced, ever-changing environment. High level of accountability with a focus on the customer and a passion for winning Demonstrated ability to prioritize multiple assignments while ensuring an exceptional experience effectively Strong attention to detail to ensure accurate reporting You have strong comprehension of spoken and written English Bachelor s degree or higher is required Self-starter, open and flexible with the ability to manage through constant change Strong communicator, influencer and highly organized Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Your role at Dynatrace Job Description This is a key role within the Sales group. We are seeking a hands-on, creative leader to work directly with the Region s business partner to create, provide and align strategic support to senior sales leadership. The person filling this role will partner directly with RVP and RDs of the assigned regions, serving as their primary business partner, and will be responsible for providing forward-looking insights to guide Sales Management on areas of growth and improvement for the business. Drive the overall sales productivity and effectiveness through a consistent and predictable business cadence Combined catalyst for accelerating rapid growth by executing key business strategies for sustained growth Demonstrate cross functional leadership driving agreed objectives/business outcomes Offer insight and drive sales process innovation + simplification to the broader business Financial year planning facilitates the development of the GTM to maximize sales productivity. Drives a consistent business cadence and a predictable business in partnership with sales leaders to drive pace of business and GTM to meet critical KPIs. Keeps sales leaders ahead of business issues, specific to forecast and quarterly results, and concerns to proactively address versus reactively address. Execute sales enablement in the region and demonstrate quantifiable results (pipeline) Provide proactive and actionable insight to sales leadership to build quality pipeline & drive growth areas Works with sales management to quickly understand key differentiators to exploit sales and market opportunities. Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies. Provide opportunity analysis based on total addressable market (white space reporting) Partners as required with necessary teams to deliver and maintain operational training of sales systems, processes, sales programs What will help you succeed Qualifications 5-10 years of progressive Sales Operations experience and a bachelor s degree in business, Management or relevant field or its equivalent; a master s degree is a plus. Capability to implement best in class processes focused on delivering business results. Ensure decisions are aligned with the interests of Dynatrace s shareholders and will drive value shareholder value. Experience with and working knowledge of Salesforce.com is required. Experience in the software/high-tech industry is a plus. Why you will love being a Dynatracer A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries . An environment that fosters innovation, enables creative collaboration, and allows you to grow. A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.