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10.0 - 14.0 years
0 Lacs
chennai, tamil nadu
On-site
As a member of the Group Technology and Operations (T&O) team at DBS, you will play a crucial role in enabling and empowering the bank with an efficient, nimble, and resilient infrastructure. With a strategic focus on productivity, quality & control, technology, people capability, and innovation, you will be instrumental in managing the majority of the Bank's operational processes. Your efforts will aim to delight our business partners through multiple banking delivery channels. Within the Corporate Real Estate Strategy & Administration (CRESA) team, you will be part of a dynamic group that serves as the custodian of DBS's real estate assets. By optimizing costs and footprint while transforming spaces to foster a culture of collaboration, innovation, and teamwork, CRESA manages close to 5 million square feet of space across office spaces and more than 270 retail locations worldwide. Your role will involve utilizing digital tools and data to drive real estate decisions and operations, ultimately focusing on enhancing the overall customer experience. Your responsibilities will include overseeing renewals, closures, and strategies for consolidation within the real estate portfolio. By driving standards for reporting and portfolio data, you will work towards maximizing the value of the portfolio. Employee-centered facilities management will be a key aspect of your role, ensuring best-in-class facilities to promote the well-being of all employees in office branches. Additionally, you will be involved in asset enhancements and property management to maintain the quality of leased and owned assets, including building amenities, maintenance of technology tools, and the retail branch network. To excel in this role, you should have 10-12 years of relevant experience, including vendor governance, budget control, and operations management. Your expertise in real estate matters, such as property market trends, valuation studies, and facilities management, will be critical. Strong interpersonal skills, stakeholder management, and communication abilities are essential, along with leadership qualities and a customer service orientation. Technical competencies in operations, project management, and technology will be beneficial, along with problem-solving and decision-making skills. Preferred qualifications include a background in hotel management, electrical engineering, WSH certification, and operations management certification. This role offers a competitive salary, benefits package, and the opportunity to work in a dynamic environment that supports your professional development and recognizes your achievements. If you are a self-starter with a can-do attitude and a passion for driving innovation in corporate real estate, we encourage you to apply now.,
Posted 4 days ago
7.0 - 12.0 years
0 Lacs
maharashtra
On-site
You are a Vendor Management Specialist responsible for shaping IT hiring practices, fostering vendor performance, and enhancing skill-building within the organization. Your role involves vendor governance, talent acquisition, employee engagement, MIS/reporting, and training oversight within the IT domain. Based in Mumbai, India, you should have 7-12 years of experience and hold the designation of Manager (12A). Your key responsibilities include building and maintaining strong relationships with vendors, ensuring they meet organizational standards, overseeing vendor-recruited candidates for off-roll employee performance and engagement, identifying and coordinating training needs for vendor employees, establishing and maintaining vendor governance frameworks, managing vendor contracts and renewals, generating MIS reports on vendor performance and hiring metrics, and managing scheduling and communication for vendor-sourced candidate interviews.,
Posted 5 days ago
5.0 - 12.0 years
0 Lacs
karnataka
On-site
The ideal candidate should have a minimum of 12 years of experience in ERP functional delivery, with at least 5 years of experience in managing global rollouts and support. You will be responsible for leading the full-cycle implementation of Oracle ERP Cloud (or E-Biz) and SAP ECC/S4 modules. Your expertise should include a deep understanding and command of processes related to Plan-Source-Make-Deliver-Finance. In this role, you will be hands-on with activities such as cut-over, data migration using tools like FBDI, ADFdi, LTMC, and keeping up with cloud release schedules. Proficiency in tools like ServiceNow, Jira, SQL for issue triage, and OTBI/BI Publisher reporting is essential. You should also have a track record of successful vendor governance, budgeting, and effective communication at the executive level. Maintaining Ticket Hygiene for all incident Tickets will be a crucial aspect of your responsibilities. Additionally, possessing a certification in Oracle Cloud Financials or SCM is highly preferred. Knowledge of OCI / OIC integrations, tools like GoldenGate, Boomi, and exposure to AIOps/RPA for ticket deflection and automated controls will be advantageous. An Agile-Scrum and DevSecOps mindset will be beneficial for SaaS extension delivery in this role. Your ability to adapt to changing requirements and work collaboratively in a fast-paced environment will be key to success.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a member of the Digital Partnerships team at Astellas, you will play a crucial role in negotiating, executing, managing, and ensuring compliance of contracts related to IT services. Your responsibilities will include aligning contracts with organizational goals and legal requirements, fostering relationships with internal stakeholders and external service providers, and overseeing the entire contract lifecycle. You will lead the negotiation of contracts for IT services, working closely with IS Business Stakeholders, Vendors, Legal, Procurement, and Compliance teams to ensure favorable terms and conditions that align with Astellas objectives and policies. Using enterprise tools such as ServiceNow, Ariba, and Aravo, you will manage the contract lifecycle from drafting and execution to renewal and termination. Collaboration is key in this role as you will work with DigitalX stakeholders to gather requirements, build and maintain strong relationships with vendors and service providers, and escalate issues or questions to senior members of the contracting team. Additionally, you will identify and assess risks associated with contracts, monitor vendor performance, and maintain accurate records of contracts and related documentation. To qualify for this position, you should have a degree in Business Administration, Information Technology, Law, or a related field, along with at least 5 years of experience in negotiating, executing, and managing IT services and contracts. Fluency in English, strong negotiation skills, communication, and interpersonal skills are essential. Proficiency in Microsoft Excel and contract management software/tools like Ariba is required. Preferred qualifications include an Advanced Degree (e.g., MBA, JD), Consulting Experience, experience in the Pharmaceutical or other highly regulated industry, and familiarity with ServiceNow, SAP, and data analytics tools. Join Astellas in its commitment to equality of opportunity in all aspects of employment, including Disability/Protected Veterans.,
Posted 5 days ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Manager, Vendor Management Office (VMO) at Vitech, you will play a crucial role in leading and maturing our vendor governance practices. Your responsibilities will include overseeing the full lifecycle of vendor relationships, from onboarding and performance management to risk mitigation and contract optimization. By collaborating across business units, you will ensure that our vendor ecosystem aligns with operational goals, regulatory requirements, and long-term business strategy. Your key responsibilities will involve developing and leading the Vendor Management Office function, establishing frameworks, policies, and processes for vendor governance. You will be responsible for managing and monitoring vendor performance through key performance indicators (KPIs), scorecards, and regular business reviews. Working closely with procurement, legal, security, finance, and business stakeholders, you will support vendor selection, negotiation, and onboarding processes. Additionally, you will ensure vendor compliance with internal policies, regulatory standards, and contractual obligations. Your role will also encompass leading vendor risk management efforts, including risk assessments, audits, and mitigation planning. Contract lifecycle management, vendor consolidation, cost savings identification, and service improvements will be key aspects of your responsibilities. You will maintain centralized documentation of all vendor relationships, contracts, and risk assessments, and act as a key escalation point for vendor-related issues, ensuring resolution paths are in place. Providing reporting and executive updates on vendor portfolio performance, risk posture, and cost optimization initiatives will also be part of your role. To qualify for this position, you should hold a Bachelor's degree in Business, Supply Chain, IT, or a related field, with a Master's degree or MBA being a plus. You should have at least 5 years of experience in vendor management, procurement, or strategic sourcing roles, including 2+ years in a leadership or people management capacity. Strong knowledge of vendor risk, contract negotiation, and governance frameworks is essential. Experience with vendor management tools or platforms such as Coupa, Ariba, or ServiceNow VMO is preferred. Familiarity with regulatory and compliance requirements relevant to third-party vendors (e.g., GDPR, SOC 2, HIPAA, ISO) is also important. Excellent communication, negotiation, stakeholder management, analytical, and decision-making skills are necessary for this role. If you are looking to join a forward-thinking team that values collaboration, innovation, and continuous improvement, Vitech is the place for you. We offer a supportive and inclusive environment where you can grow as a leader and contribute to shaping the future of our organization.,
Posted 5 days ago
7.0 - 11.0 years
0 Lacs
ahmedabad, gujarat
On-site
You will be joining MeasureOne, a company that is revolutionizing consumer-permissioned data exchange by providing businesses with access to trusted consumer data such as insurance, employment, education, and income while upholding privacy, consent, and reliability. The developer-first API platform offered by MeasureOne is reshaping how companies verify information and establish customer trust. As the Lead Compliance and Finance Operations, you will play a pivotal role that encompasses finance operations, statutory compliance, internal controls, and HR governance. Your responsibilities will include coordinating with external accounting and compliance partners to ensure timely tax filings, GST reconciliations, Form 16 issuance, PF/ESI filings, and providing audit support. You will also be tasked with monitoring and validating financial records, identifying anomalies, and driving process improvements. Collaborating with the product finance team on budget tracking, forecasting, and expense optimization initiatives will be part of your role. In terms of compliance and internal controls, you will oversee statutory compliance across labor laws and employment-related regulations, manage documentation such as employment contracts, NDAs, service agreements, and internal policies, and engage with legal advisors and external compliance partners for audit and risk mitigation purposes. Furthermore, your duties will extend to vendor and administrative oversight, where you will govern relationships with third-party vendors, oversee SLAs, renewals, and performance tracking, as well as manage petty cash, office operations, and facilities control mechanisms. Your role will also involve cross-functional collaboration and communication, including coordinating with HR on process-aligned onboarding, exit procedures, and policy communication, partnering with IT and admin teams to ensure smooth infrastructure and office support, and communicating compliance requirements, documentation standards, and process updates across different functions. To excel in this role, you should have a Bachelor's degree in Commerce, Accounting, or equivalent, with an Inter CA certification being preferred. A minimum of 7 years of experience across Finance, HR Operations, Compliance, or Internal Controls is required. You should possess a strong understanding of statutory processes such as EPF, ESIC, TDS, and Labor Law compliance, and demonstrate the ability to lead documentation audits independently, manage vendor governance, and ensure compliance readiness. An analytical mindset, exposure to reporting, process automation, or system-driven workflows, and excellent organizational skills are essential. A self-starting attitude, a process-first mindset, sound business judgment, and a commitment to diversity, including encouraging female candidates to apply, are also valued at MeasureOne.,
Posted 1 week ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Sourcing Consultant/Sr. Consultant at Societe Generale Global Solution Centre, you will be responsible for developing and executing category sourcing strategies for indirect Business Services & IT Infrastructure commodities. Your role will involve managing commodities specialized in HR (HR Recruiting, HR Operations), Events, Communication, Marketing, Hardware, Software, and Telecom. Your key responsibilities will include developing category strategies by gathering spend data, analyzing spend profiles, assessing opportunities, and gathering market intelligence. You will also be tasked with identifying stakeholders, defining category performance metrics, and developing and socializing category strategies to obtain stakeholder acceptance. Additionally, you will lead the commodity strategy for identified project management categories, validate scopes of work with stakeholders, determine sourcing options, and conduct RFQ, RFP, and RFI exercises. Your role will involve sourcing execution, evaluating responses, negotiating contract terms/pricing, and managing adherence to contracts. To excel in this role, you should possess a minimum of 7-9 years of experience in sourcing, procurement, and vendor governance. You should have excellent interpersonal and organizational skills, strong analytical ability, and the proven ability to lead teams in a decentralized environment. A degree in Supply Chain Management and strategic sourcing experience is required, along with experience in category management and senior level influencing. Furthermore, you should have the ability to comprehend, analyze, and interpret complex documents, solve problems involving several options, and operate autonomously with little supervision to achieve strategic objectives. Advanced analytical and quantitative skills, CPSM certification, experience in sourcing indirect corporate services and products, and proficiency in MS applications are also essential for this role. If you are looking to be directly involved, grow in a stimulating environment, feel useful on a daily basis, and develop your expertise, Societe Generale offers a supportive and inclusive work culture where you can make a positive impact on the future. Our commitment to diversity and inclusion, along with opportunities for solidarity actions and support for our Group's ESG strategy, makes Societe Generale a rewarding place to work.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
jorhat, assam
On-site
As a Chief Commercial Officer (CCO) at Cairn Oil & Gas for the North-East region, you will be responsible for leading the commercial strategy, procurement operations, contracts management, and vendor governance for one of India's most crucial hydrocarbon assets. This role is designed for visionary leaders who excel in fast-paced environments and are eager to take on significant leadership responsibilities early in their careers. Your main responsibilities will include owning and executing the commercial, procurement, and contracts strategy across the North-East Asset, managing sourcing, vendor selection, negotiation, and contract lifecycle with a focus on cost and risk management, ensuring compliance with Vedanta's procurement policies and regulatory frameworks, leading digitalization of procurement processes, adoption of automation tools, and data-driven decision-making practices, collaborating closely with technical, operations, finance, and legal teams to ensure commercial alignment, optimizing costs through category management, vendor consolidation, and continuous process improvement, benchmarking procurement and contract practices against global standards, and building and leading a high-performing commercial team dedicated to agility, compliance, and delivery excellence. The ideal candidate for this role would have an educational background in Engineering, Commerce, Supply Chain, or MBA (preferred), along with 8-12 years of experience in commercial operations, procurement, or contract management. Preferred industry backgrounds include Oil & Gas, EPC, Manufacturing, Infrastructure, or Energy. Key skills for this position include strong analytical abilities, techno-commercial acumen, stakeholder management capabilities, familiarity with SAP, ERP systems, contract tools, and vendor management platforms, a governance orientation, negotiation skills, and a collaborative leadership style. If you are a dynamic leader with a passion for driving commercial excellence and contributing to the energy security of the country, this role offers a unique opportunity to shape the next chapter of energy leadership in the North-East region. Join us at Cairn Oil & Gas and be a part of a team committed to making a significant impact on India's crude oil production and energy landscape.,
Posted 2 weeks ago
5.0 - 10.0 years
5 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities Establishment compliance and Vendor Compliance monitoring and Dashboard Establishment and Vendors Compliance Audit and Progress Report Handling of Routine Queries Crosschecking of Government dues of ESIC and EPF Making Tracker of routine compliance Coordination with unit Compliance SPOC and consolidate the Self Audit Checklist, COC / WB and POSH Reports. Vendor Bill checking and Payment clearance Preparation of MISC file and ERP handling Submission of Periodic Return and keep track for units CATS handling and query management Handling new module of CATS and coordination with vendor/unit/OSVEs Monthly / Quarterly training & awareness sessions on HR Statuary compliance. Attending all legal notices / Government liasioning / all inspections & Notifications. Audit of Establishment compliance/vendor compliance/CATS Preferred candidate profile Min 4 years of experience of HR statuary compliance and Labour laws
Posted 2 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities : - Ensuring that the Established Vendor Governance Framework is adhered to. - Required Terms of Reference is getting addressed. S/he would be responsible for also ensuring Vendor Governance in line with RBI Master Directions on IT Outsourcing. - Managing the Contract lifecycle Management - Vendor Performance and Reviews - Contractual negotiations - Vendor Categorization / Segmentation Preferred candidate profile - 12-15 years having Procurement, Vendor Management, Contracts and Governance background. - Preferably from banking and financial institutions - Independently managed vendor discussions / negotiations - Managed internal IT and Business stakeholders
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
jorhat, assam
On-site
As a Chief Commercial Officer (CCO) at Vedanta's Cairn Oil & Gas North-East Strategic Business Unit (SBU), you will be responsible for leading the commercial strategy, procurement operations, contracts management, and vendor governance for one of India's most critical hydrocarbon assets. Your role will be pivotal in contributing to the energy security of the country and shaping the next chapter of energy leadership in the region. You will have the opportunity to own and execute the commercial, procurement, and contracts strategy across the North-East Asset. This high-visibility role is designed for agile leaders who excel in fast-paced environments and are prepared to take on significant leadership responsibilities early in their careers. Your key responsibilities include managing sourcing, vendor selection, negotiation, and contract lifecycle with a focus on cost and risk management, ensuring compliance with Vedanta's procurement policies and regulatory/legal frameworks, leading digitalization of procurement, adoption of automation tools, and data-led decision-making practices, and collaborating closely with technical, operations, finance, and legal teams to ensure seamless commercial alignment. To excel in this role, you should possess a strong educational background in Engineering, Commerce, Supply Chain, or an MBA (preferred), along with 8-12 years of experience in commercial operations, procurement, or contract management. An ideal candidate would have a background in industries such as Oil & Gas, EPC, Manufacturing, Infrastructure, or Energy, strong analytical skills, techno-commercial acumen, and stakeholder management capabilities. Additionally, familiarity with SAP, ERP systems, contract tools, and vendor management platforms, a governance orientation, negotiation skills, and a collaborative leadership style are essential. Join us at Vedanta's Cairn Oil & Gas to lead a high-performing commercial team focused on agility, compliance, and delivery excellence, and contribute to the energy landscape of the nation with innovation and strategic vision.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
As a Warehouse Manager - Operations & Quality, you will have the opportunity to take ownership of the quality, compliance, and continuous-improvement initiatives in our primary warehouse and 3PL sites. Your role will involve working closely with QA/RA, Customer Service, and 3PL teams to ensure that every site is audit-ready, processes are lean, and key performance indicators are on an upward trend. You will be responsible for maintaining standard operating procedures, good distribution practices standards, temperature-controlled processes, traceability, non-conformance report/complaint investigations, and regulatory compliances to ensure audit readiness. Additionally, you will be involved in mapping current flows from receiving to dispatch, conducting Kaizen/5S events, deploying SOP updates, and implementing digital trackers to drive cost savings, accuracy improvements, and reduced turnaround time. In your role, you will also oversee 3PL and vendor governance activities including monthly site audits, corrective and preventive action tracking, service-level adherence monitoring, EHS/safety checks, and ensuring alignment and compliance of service partners. Taking charge of warehouse key performance indicators such as damage/expiry percentage, first-expiry-first-out adherence, pick accuracy, and cycle-count variance, you will play a key role in making data-driven decisions. Collaboration with cross-functional teams will be essential, particularly in assisting with new product launches, addressing temperature excursions, and investigating non-conformance reports/complaints. The ideal candidate for this position should have 3-5 years of experience in a similar role and be proficient in MS Word, Excel (including V-lookup and pivot tables), and basic data visualization techniques.,
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
karnataka
On-site
As a Sourcing Consultant/Sr. Consultant at Societe Generale Global Solution Centre, you will be responsible for developing and executing category sourcing strategies for indirect Business Services & IT Infrastructure commodities. Your role will involve ensuring that contracting and procurement standards are maintained throughout the portfolio, managing specialized commodities such as HR (HR Recruiting, HR Operations), Events, Communication, Marketing, Hardware, Software, and Telecom. You will lead the commodity strategy for identified project management categories by gathering spend data, analyzing spend profiles, assessing opportunities, and analyzing market intelligence. Your tasks will include identifying stakeholders, defining category performance metrics, and developing category strategies to obtain stakeholder acceptance. Your primary goal will be to provide business clients with timely access to leading-edge technologies, products, and services to generate value and competitive advantage in terms of cost efficiency, productivity, responsiveness, and flexibility. You will be responsible for validating the scope of work with stakeholders, determining sourcing options, conducting RFQ, RFP, and RFI exercises, and analyzing bids. Additionally, you will develop and execute sourcing plans, evaluate responses, negotiate contract terms/pricing, and manage adherence to contracts. Moreover, you will be involved in initiating/administering contracting activities, conducting change management activities, initiating supplier management programs, onboarding suppliers, and managing resolution processes. You will gather performance feedback, analyze data, lead management reviews, monitor KPIs, and assist in supplier risk management. Your role will also include documenting and sharing lessons learned to improve processes continuously. The ideal candidate for this role should have a minimum of 7-9 years of experience in sourcing, procurement, and vendor governance. Key competencies required include excellent interpersonal and organizational skills, strong analytical ability, proven leadership skills in a decentralized environment, excellent oral and written communication skills, a degree in Supply Chain Management, and strategic sourcing experience. Experience in category management, senior-level influencing, and advanced financial analysis will be beneficial. Moreover, the ability to comprehend, analyze, and interpret complex documents, solve problems with multiple options, and possess advanced analytical and quantitative skills is essential. Operating autonomously with minimal supervision to achieve strategic objectives, holding a CPSM certification, experience in sourcing indirect corporate services and products, and proficiency in MS applications are also desired qualifications. If you are looking to join a dynamic team at Societe Generale Global Solution Centre, where you can contribute to shaping the future with your initiatives, grow in a stimulating environment, and make a positive impact, then this role may be the right fit for you. Additionally, you will have the opportunity to participate in solidarity actions, contribute to the Group's ESG strategy, and be part of a diverse and inclusive work environment.,
Posted 3 weeks ago
2.0 - 7.0 years
12 - 16 Lacs
Mumbai
Work from Office
: Job TitleHigh Value Payments, AS LocationMumbai, India Role Description We are seeking a well-rounded candidate to help managing the collection mandates covering Cheque and Cash. The candidate should have a good understanding of the product and should have the ability to coordinate with various internal and external stake holders including vendors and customers. Collection activity is largely under outsourced model and candidate must possess managerial & governance skills to drive & negotiate with the service partners to manage the BAU. The candidate should also have a good hold on RBI circulars related to Cash and Cheque process. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Managing Cheque and Cash Collection process, including PDC and PSBC collection process. Managing key/platinum names Vendor Governance Customer Management Coordinating with internal and external stake holders Review and Vendor Audit Participate in automation to minimise the manual intervention and elimination of error in processing. Analyse the data and prepare the dashboard on the product / client performance. Adherence to various regulatory aspects related to Cash and Cheque collection Vendor Negotiation Your Skills and Experience: Must Have Good knowledge on Cash Management services. Well versed with RBI circulars related to cheque and cash product Strong experience in Vendor Management including administration, costing and service delivery management. Strong experience on Governance of cash vendor and RBI circulars Good data analytical skills. Experience / Qualifications: Minimum 5-10 years relevant experience in cheque clearing, vendor governance and Cash vendor management. Graduate or postgraduate from well-known university. How well support you
Posted 3 weeks ago
4.0 - 5.0 years
0 - 3 Lacs
Chennai
Work from Office
Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field. We are looking for a proactive and versatile HR Generalist to manage the full spectrum of HR activities in the construction domain. This role will support both site and office operations, focusing on recruitment, statutory compliance, payroll, attendance, employee welfare, and engagement. The candidate will ensure smooth coordination between management and workforce while promoting legal compliance and employee satisfaction . 3+ years of HR experience, preferably in construction or a similar field-based industry. Familiarity with labor laws and safety regulations. Experience working with blue-collar and unionized environments is a plus. Strong interpersonal and communication skills. Proficient in MS Office and HRIS systems. Interested share your resume to lavanya@infocareer.com/ 9087100844
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
noida, uttar pradesh
On-site
JOB DESCRIPTION: This role requires expertise in managing large-scale outsourcing transitions, vendor governance, and operational transformation. This role of Transitions will lead complex, multi-geography transitions, ensuring seamless migration of services while maintaining high-quality delivery, compliance, and client satisfaction. This role will work closely with clients, internal leadership, and functional teams to drive efficiency, mitigate risks, and enhance the overall transition experience. Key Responsibilities: Transition Strategy & Execution Client & Stakeholder Management Governance, Risk and Compliance People, Change & Knowledge Management Financial and Commercial Management,
Posted 3 weeks ago
10.0 - 15.0 years
8 - 18 Lacs
Bengaluru
Hybrid
Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective action plans with suppliers. Operational Excellence and CoE Development Establish and maintain standardized SLA governance frameworks, templates, and dashboards. Develop playbooks, SOPs, and best practices for performance management activities. Act as a change agent to build performance-centric culture across the organization. Analytics, Reporting & Insights Manage the performance reporting lifecycle: data collection, validation, analysis, and communication. Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel. Provide actionable insights to business stakeholders and governance forums. Stakeholder Management Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement. Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans. Ensure transparency and alignment across global and regional teams. Continuous Improvement & Automation Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools. Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency. Support transformation programs that elevate vendor and service performance. Required Qualifications: Education: Bachelors in IT, Business, or related fieldExperience: 10–15 years in IT performance management, SLA’s, Managed services background, vendor governanceTools: Strong skills in Excel, Power BI, Tableau, ServiceNowKnowledge: Deep understanding of SLA/OLA frameworks, ITIL, service deliveryCertifications (preferred): ITIL v4, Six Sigma, PMP, CSM, Key Competencies: Strategic Thinking and Operational Discipline Strong Analytical and Presentation Skills Vendor and Stakeholder Relationship Management Change Management and Influence Communication and Executive Reporting Results-Oriented and Collaborative Mindset Why Join Us: Lead a high-impact, cross-functional CoE central to our client success. Work in a dynamic, data-driven environment with exposure to senior leadership. Help shape enterprise-wide service excellence initiatives.
Posted 1 month ago
12.0 - 15.0 years
15 - 20 Lacs
Coimbatore
Work from Office
We are looking for an experienced and driven Head - Outsourced Manufacturing to lead the strategy, governance, and performance optimization of all Outsourced Vendor partners supporting our diamond manufacturing facility in Coimbatore This role involves managing a network of outsourced processing units, ensuring vendor-driven operations meet standards of quality, delivery, compliance, and cost-effectiveness The successful candidate will enhance productivity, enforce SLAs, and act as a key liaison between internal functions and external outsourced manufacturing vendors Key responsibilities include executing outsourcing operations aligned with plant production plans and capacity needs, identifying and onboarding reliable vendor partners, defining performance-driven contracts and SLAs, and ensuring adherence to all legal, labor, and environmental compliance requirements The role also involves implementing robust vendor evaluation systems, driving continuous improvement, collaborating with internal teams to meet production goals, negotiating favorable pricing structures, and optimizing outsourcing budgets Additionally, this position serves as the single point of accountability for all outsourced manufacturing operations, working closely with various departments to ensure vendor alignment with organizational goals, regularly reporting vendor metrics, and implementing systems for digital tracking of vendor performance Strong understanding of vendor governance, contract management, SLA negotiation, and compliance frameworks. Strong negotiation, communication, and conflict-resolution skills.
Posted 1 month ago
3.0 - 5.0 years
0 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Position : Vendor Governance Location: NCR[Gurugram/Noida] Key Responsibilities: Monitor day-to-day vendor performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Read and interpret vendor contracts to extract critical terms including SLA obligations, penalty clauses, renewal triggers, and scope boundaries. Ensure contractual terms and obligations are being met by vendors consistently. Track and manage vendor non-compliances; initiate and support enforcement actions such as invoking penalties or escalations in alignment with contract terms. Maintain detailed contract and performance compliance trackers; highlight deviations and follow up for closure. Coordinate with internal stakeholders ( Service line owners, Finance, Sourcing ) for alignment on contractual terms, changes, or disputes. Support in execution and renewal of contracts, including preparation of contract change notes or addendums. Participate in periodic vendor performance reviews and governance forums; ensure data-driven insights and contract-backed feedback. Maintain accurate documentation and records of vendor obligations, penalty records, and performance assessments. Key Skills & Experience: 35 years of experience in vendor governance, contract operations, or vendor performance management, preferably in IT domain. Strong ability to analyse and interpret contract documents, with a clear understanding of SLA structures, penalty triggers, and compliance requirements. Working knowledge of procurement processes, contract lifecycle management (CLM) tools, or platforms like ServiceNow, SAP Proficiency in MS Excel and PowerPoint for reporting and dashboards. Strong communication, attention to detail, and stakeholder management skills.
Posted 1 month ago
3.0 - 6.0 years
6 - 12 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Key Responsibilities: Monitor day-to-day vendor performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) . Read and interpret vendor contracts to extract critical terms including SLA obligations, penalty clauses, renewal triggers, and scope boundaries. Ensure contractual terms and obligations are being met by vendors consistently. Track and manage vendor non-compliances; initiate and support enforcement actions such as invoking penalties or escalations in alignment with contract terms. Maintain detailed contract and performance compliance trackers; highlight deviations and follow up for closure. Coordinate with internal stakeholders ( Service line owners, Finance, Sourcing ) for alignment on contractual terms, changes, or disputes. Support in execution and renewal of contracts, including preparation of contract change notes or addendums. Participate in periodic vendor performance reviews and governance forums; ensure data-driven insights and contract-backed feedback. Maintain accurate documentation and records of vendor obligations, penalty records, and performance assessments. Preferred candidate profile 3 to 6 years of experience in vendor governance, contract operations, or vendor performance management, preferably in IT domain. Strong ability to analyse and interpret contract documents , with a clear understanding of SLA structures, penalty triggers, and compliance requirements. Working knowledge of procurement processes, contract lifecycle management (CLM) tools, or platforms like ServiceNow, SAP Proficiency in MS Excel and PowerPoint for reporting and dashboards. Strong communication, attention to detail, and stakeholder management skills.
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Hyderabad, Telangana, India
On-site
Key Deliverables: Oversee external workforce operations across MSPs, vendors, and contractors Drive compliance with labor laws, co-employment risk, and internal workforce policies Optimize vendor performance, contracts, and cost-efficiency through VMS reporting Partner with hiring managers to enable agile sourcing models and policy adoption Role Responsibilities: Manage contingent workforce lifecycle and vendor relationships Lead documentation, audits, and workforce classification accuracy Collaborate with Legal, Procurement, and HRBPs for risk mitigation Train stakeholders on external staffing policies, tools, and governance
Posted 1 month ago
3.0 - 6.0 years
3 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities 1. IT Procurement Management 1.1 Organize proposals for PO issuances related to service renewals or new procurement services. 1.2 Initiate PR creation for necessary POs related to service renewals and new procurement requests; follow up with Mybuy/GP team for validation and releases. 1.3 Ensure timely deliveries by actively following up with suppliers and providing updates. 1.4 Close GRNs for delivered Capex/Opex materials. 1.5 Create and complete catalogues in collaboration with teams. 1.6 Raise CAR Capex and follow up for approvals with stakeholders. 1.7 Collaborate with the IBM team to create IO and Asset codes. 1.8 Effectively manage the PO budget and take action on increases when necessary. 2. Develop the annual Capex Opex budget and share it with the I&O Lead after thorough diligence and discussion. 3. Ensure the timely renewal of services contracts with multiple vendors, including Telco, Mobility, print services, and service management. 4. Reconcile quarterly FAR and close action items with controls and the CIO. 5. Respond to GCS IT FAKC observations and share the necessary artifacts. 2. Vendor Governance 2.1 Conduct and manage vendor governance meetings, resolving outstanding issues related to support, payments, and any other support required. 2.2 Ensure timely service and material deliveries. 2.3 Evaluate all documents related to GSTN, SME Certificate, and mobile number for new vendor registrations. 2.4 Update vendor details promptly in case of any changes. 3. Asset Management 3.1 Track all IT asset issuances (including laptops, desktops, and consumables), updating the asset register and Service Now CMDB. 3.2 Monitor OOW assets and share procurement forecasts. 3.3 Ensure timely IT EUC asset TLM refreshes and share updates. 3.4 Share weekly and monthly reports of available IT asset stocks for Capex and consumables. 3.5 Update tickets and ensure the timely closure of issues. 3.6 Ensure the closures on PAV activity for IT assets. 4. Payment Management 4.1 Track timely invoice submissions, evaluate details firsthand, and follow up for approvals and payment releases. 4.2 Reconcile long-pending payments and drive through payment releases. Preferred candidate profile - Asset Lead
Posted 1 month ago
3.0 - 7.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Senior Executive - Indirect Taxation: Job Description: We are seeking adetail-oriented and experienced professional to help, manage GST compliance andindirect taxation activities. The ideal candidate will possess strong workingknowledge of GST regulations, return filings, and related reconciliations, along with a proactive approach to regulatory updates and internalcoordination. Key Responsibilities: Maintain accurate recordsand ensure proper accounting in compliance with GST regulations. Prepare the base data andhelp the team in filing monthly, quarterly, and annual GST returns, including: GSTR-1, GSTR-3B, GSTR-9 and GSTR-9C. Prepare and file TDS returnsas applicable. Conduct GST reconciliationsand ensure timely compliance. Generate e-Way Bills and e-Invoicesand verify invoices in line with GST norms. Monitor changes in GST lawsand ensure internal systems and documentation are updated accordingly. Ensure vendor/suppliercompliance with GST norms; manage release of GST on timely filing. Coordinate with internalteams such as Billing/Invoice teams to resolve discrepancies. Liaise with internal andstatutory auditors on GST-related audits and queries. Profile Requirements: Education: CA Inter or MBA Finance. Experience: 3 to 7 years inIndirect Taxation, with hands-on GST return preparation and filing. Strong communication skills(both written and verbal). Working knowledge of SAP(FICO / HANA), MS Office, and online GST platforms. Familiarity with corporatereporting tools and compliance frameworks. Ability to interpret taxregulations and implement changes effectively.
Posted 1 month ago
2.0 - 5.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Job Title: Assistant Manager Finance ???? Location: Hyderabad, India ???? Employment Type: Permanent / Full-Time Employee (FTE) ? ???? Role Summary We are seeking a detail-oriented and proactive Assistant Manager Finance to join our team in Hyderabad The ideal candidate will play a key role in managing non-payroll financial operations, tax compliance, vendor coordination, and assisting in both internal and external audits ? ???? Key Responsibilities ???? Manage Non-payroll Operations Vendor bills Employee claims/reimbursements GST return filing & refund application A2 outward payments processing Payments upload and verification Employee query handling ???? Perform Validation Checks On Vendor/supplier bills Employee investment proofs and claims ???? Ensure Vendor Compliance Track vendor and supply agreements Oversee new vendor onboarding and declarations Monitor tax compliance ???? Financial Accounting Daily accounting entries Bank reconciliations Accruals and month-end/year-end closing ???? Statutory & Tax Responsibilities Assist with statutory remittances Support tax assessments and audits ???? Act as payroll backup when needed ? ??? Qualifications & Experience ?? Masters Degree in Finance, Commerce, or related discipline ?? 23 years of relevant experience in non-payroll finance functions ?? Strong understanding of GST, vendor compliance, and accounting principles ?? Hands-on experience with accounting systems and payment platforms ?? Good communication and coordination skills Show more Show less
Posted 1 month ago
8.0 - 12.0 years
10 - 12 Lacs
New Delhi, Punjab
Work from Office
Responsibilities Ensuring partner teams/headcount in the region/circle Daily Monitoring of partner teams on ground Ensuring Partner Retention-Resolution of Issues (Raised thru mails, Partner satisfaction survey), Imparting Partner Trainings and other programs. Timely issuance of Payment, Purchase order to partner. Ensure accountability on E-2-E delivery of PO deliverables for the Circle. Ensure the overall profitability of the Circle Project through real time monitoring of revenue assurance and Budget Control & take timely and effective corrective actions for any deviation Ensure the effective estimation of effort, planning of activities and distribution of tasks to circle project and partner field teams. Liaison with the CTO & Circle Customer for administrative as well as operational and project issues and ensure minimal escalations. Ensure targeted productivity from the Partner Field Teams and take corrective actions to improve the same. Ensure CCRP & OJTs for all the field teams deployed to ensure Quality of project deliverables Regular feedback on the Partner Team efficiency and elimination of non-productive partner teams. Ensure at least 20% of the new I&C are covered in Quality Audits to assess the Quality Compliance level of the Project and Partners. Real time updates in INSIDE on the project and ensure 100% compliance. Track the Operational Risk Management for quality and cost perspectives. Ensure the Quality of Project Deliverables by implementing Operational Efficiency & Quality Initiatives. Monthly material Reconciliation and sign-off for Installation & De-installation activities at the circle. Ensure on time issuance of WCC to Partners at the circle and keep track of the allocated teams Ensure all Partner teams are optimally utilized with advance planning and work allocations Ensure E-2-E accountability of Partners at the circle i.e. from Work Allocation to payments release. Responsible for on time WCC signoffs from customer and sending the same to relevant team with the defined timelines. Ensure utilisation, satisfaction and motivation of the Circle Project resources by effective planning and allocation of activities. Ensure the Organizational Policies and Procedures are well understood by the project team and are implemented as intended. Ensure effective and optimal use of the Automations and tools provided for the I&C and project monitoring Skills 8-10 years of experience, with Minimum 4-5 years of experience in Project Management. Experience with Microwave or millimeter wave technology is preferred Hands on experience in Manpower Planning(Daily work progress in field, Project management of vendors) Hands on experience in Account Reconciliation with Vendors Strong Hold in MS Excel and Power Point
Posted 1 month ago
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