Responsible for acquiring new clients and driving revenue growth Assist clients with Demat account management and stock market operations Develop strong client relationships, offer valuable insights, resolve concerns, and enhance client satisfaction.

Job Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Intro At Pleo, we’re on a mission to revolutionise the way businesses manage company spending. No more outdated processes, clunky spreadsheets, or frustrating delays - we believe spend management should be seamless, empowering, and surprisingly effective for finance teams and employees alike. We’re creating tools that promote autonomy, foster trust, and let businesses focus on what truly matters. Our culture is built on transparency, collaboration, and a deep commitment to innovation – which is reflected in our spending solution. At Pleo, you’ll join a passionate team shaping the future of work, all while having some fun along the way. About The Role We're looking for a Customer Success Manager to join our Customer Experience team at Pleo. In this role, you'll help our SMB customers achieve success and maximise the value of Pleo’s solutions and be part of a dynamic and collaborative team as we scale our innovative expense management platform across the UK/I and Benelux. If you're excited about building long-term relationships, solving customer challenges, and driving growth through exceptional service and are passionate about Customer Success in the SaaS industry, then this is the opportunity for you! What you’ll be doing As a Digital Customer Success Manager, you will: Nurture, support and process expansion for any opportunity from the customer base As a customer's trusted product advisor and business consultant advise them on how to create their ideal processes with the tool to optimise their value-add Own the adoption journey of your customer portfolio (after the onboarding phase) Collaborate across teams with different internal stakeholders such as product management, services & solutions, marketing, customer support, etc. to improve the entire customer experience Receive, qualify and triage all inbound communication from all communication channels; email, Intercom (web chat), and/or other performance marketing channels Cultivate key customers to become advocates of Pleo and the Fintech community Manage day-to-day operations and long-term business relationships with our customers Do everything in your power to prevent customers from leaving Pleo through measuring health scores, and product/ feature adoption and acting proactively on those Optimise the product-market-fit by building the bridge between the customer's feedback and our product team What you bring You’ll thrive in this role if you have: Prior experience in account management or sales or customer success roles You have an open mindset that always looks for the positive. Your customers and colleagues find your energy contagious You truly enjoy helping others move and improve. You love helping your customers scale and grow You love goals and objectives. You don't always need to be given tasks – you create your own tasks while chasing your targets, and it motivates you to reach them You love a fast-paced and dynamic environment, where you have different kinds of tasks - from customer calls to meetings with our product team This is a high volume, high velocity role. Being able to think and do things at scale is a huge plus You are a trustworthy person who always ensures that deadlines are reached, promises are kept, and you do what is expected of you You are empathetic. You have a strong ability to feel how others are doing. You are also able to communicate in a very empathetic way and touch people's emotions You are fluent in English Who you’ll be working with and reporting to You’ll report to our Customer Success Manager and work closely with teams in Customer Experience and Sales. Our team of 4 professionals is highly collaborative and dedicated to helping customers achieve success and maximise the value of Pleo's solutions. You’ll also have the chance to partner with teams across Product, Marketing, and Support to ensure customer satisfaction and growth. How you’ll develop in this role In your first 6 months at Pleo, you’ll: Lead customer adoption projects to drive impact in helping SMB clients maximise the value of Pleo’s solutions Collaborate with Customer Success and Product teams to improve customer experience processes and feedback loops Grow your skills in relationship management and upselling strategies, taking on new challenges as the company continues to scale We’re committed to helping you develop your career, whether that means taking on bigger projects, stepping into leadership, or acquiring new skills in customer success. Show me the benefits! Your own Pleo card (no more out-of-pocket spending!) A monthly allowance of €55 per month (INR equivalent) towards your lunch 🍜 We offer 25 days of holiday (annual) + your public holidays For our Customer Success team we offer hybrid working, with three days a week in the office Option to purchase 5 additional days of holiday through a salary sacrifice Wellbeing days - fully paid days off designed for a slower pace, allowing you to take time to recharge and prioritise self-care We’re trialling MyndUp to give our employees access to free mental health and wellbeing support with great success so far ❤️‍🩹 Access to LinkedIn Learning - acquire new skills, stay abreast of industry trends and fuel your personal and professional development continuously Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work 👶 Why join us? Working at Pleo means you're working on something very exciting: the future of work. Our mission is to help every company go beyond the books. Pleo itself means ‘more than you’d expect’, and it’s been the secret to our success over the last 8 years. So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances. We think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing, sales, IT and everyone else. Speaking of working in unity, our values tell the story of how we work at Pleo. We have four core values, the first of which is ‘champion the customer’, which means we address real pain points that businesses face. Next up is ‘succeed as a team’, which highlights how our strength lies in our diversity and trust in each other. We also ‘make it happen’ by taking bold decisions and following through to deliver results. Last but not least, we ‘build to scale’, creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs. So, in a nutshell, that's Pleo. Today we are a 850+ team, from over 100 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries! Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance. If you don't work in the office with us, we'll help you set up the best remote setup possible and make sure you still have time to connect with your team. About Your Application Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕 We treat all candidates equally: If you are interested please apply through our application system - any correspondence should come from there! Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone 😊 We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the diversity of the world around us - and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neurodiversity, socio-economic status, culture or beliefs When you submit an application we process your personal data as a data processor. Find out more about how your data is used in the FAQs section at the bottom of our jobs page Show more Show less

Job Description Inbound / CHAT Pune | Full-time (FT) | Customer Operations Shift Timings – US Shift |Management Level – Analyst| Travel Requirements - NA Job Description As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description JOB DESCRIPTION As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Company Description: Holiday Tribe is a Great Place To Work® Certified™, seed-stage VC-funded travel-tech brand based in Gurugram. We specialize in crafting unforgettable leisure travel experiences by integrating advanced technology, leveraging human expertise, and prioritizing customer success. With holidays curated across 30+ destinations worldwide, partnerships with renowned tourism boards, and recognition as the Emerging Holiday Tech Company at the India Travel Awards 2023, Holiday Tribe is transforming the travel industry. Our mission is to redefine how Indians experience holidays—making travel planning faster, smarter, and more personalized, ensuring every trip is truly seamless and unforgettable. Role Description: Key Responsibility Areas: Ownership of sales targets individual/team. Manage sales team for B2C Channel (both International (long haul preferred & Domestic holiday sales). Oversee the design and customization of long-haul holiday packages, ensuring end-to-end travel arrangements. Drive growth and improvement through people development. Regularly coach and develop team members Pro-actively identify new business opportunities to increase sales Desired Attributes: B2C Sales Expertise: Strong background in business-to-consumer (B2C) sales, preferably in the travel and tourism industry. Industry Knowledge: Experience in holiday sales, long-haul travel, and end-to-end travel arrangements. Sales Leadership: Proven ability to lead a team, drive performance, and exceed sales targets. Customer Relationship Management: Strong skills in client handling, upselling, and delivering exceptional service. Travel & Destination Expertise: In-depth knowledge of international travel destinations, visa processes, and holiday trends. Negotiation & Closing Skills: Ability to convert leads into bookings and maximize revenue opportunities. Operational Proficiency: Familiarity with travel booking systems, CRM tools, and travel industry software. Problem-Solving: Ability to handle customer issues, resolve escalations, and ensure smooth travel experiences. Strong Communication: Excellent verbal and written communication skills, with an ability to engage customers and team members effectively. Why Join Us? Competitive salary and performance-based incentives. Opportunities for growth and career development in a rapidly expanding company. A dynamic and collaborative work environment with a focus on innovation and customer satisfaction. Show more Show less

Company Name: Vouchagram India Pvt. Ltd GyFTR is the brand name for Vouchagram India Private Limited, which is a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space. GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 230 + brands like Levi’s, Flipkart, Marks and Spencer, Dominos, etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells, etc., to name a few. GyFTR is the market leader, owning 60% - 70% of the market share as per numbers, with a footprint covering 90% of space. The company has grown by more than 150% year-on-year for the last 3 years. Role Overview: The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts. Key Responsibilities: Client Relationship Management Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth. Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals. Build long-term trusted partnerships and drive client retention and loyalty. Revenue Generation & P&L Ownership Drive revenue growth through strategic upselling and cross-selling of products and services. Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction. Identify new business opportunities within existing accounts and develop strategies to maximize wallet share. Account Strategy & Execution Create and execute account plans focused on client growth, engagement, and service delivery. Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery. Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions. Internal & External Stakeholder Management Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests. Lead internal business reviews and external quarterly/annual review meetings with clients. Address escalations with prompt resolution and ensure high client satisfaction scores. Reporting & Insights Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership. Deliver insights based on data analytics and client feedback to shape future engagement strategies. Key Skills & Experience: Proven track record in enterprise client servicing, key account management, or customer success. Strong experience in CXO-level engagement and handling face-to-face meetings confidently. Strategic thinker with strong commercial acumen and experience in P&L management. Ability to drive upsell/cross-sell revenue in complex enterprise environments. Excellent communication, negotiation, and stakeholder management skills. Highly organized with strong project and relationship management capabilities. Experience in working with cross-functional internal teams (product, tech, finance, legal). Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred). Qualifications: MBA or equivalent post-graduate degree in Business, Marketing, or related field. Bachelor’s degree in business, management, or related discipline. Show more Show less

Process: Domestic Process Fixed or rotational off : Fixed Offs- Sunday salary slab: upto 35 k / Depends on exp Calls: Outbound calling Excellent communication skills Freshers can apply No international exp required 6 days working Required Candidate profile Sales Executive

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. Summary The Account Executive, SMB, is dedicated to driving sales and expanding the client base within the SMB segment. This role focuses on identifying potential clients, building relationships, and delivering tailored solutions that meet the unique needs of SMBs. Reporting to the Manager of SMB, this is a critical role in acquiring new business and ensuring client satisfaction, ultimately contributing to the Deel’'s growth objectives and commitment to delivering value to its clients. Responsibilities Represent and demonstrate the value of Deel to prospects and existing customers Build and develop relationships with prospects and customers to create opportunities for cross and upselling Researching, and qualifying client requirements to seek new solutions and meet their needs Working closely with our SDR team, strategizing and maintaining an accurate healthy pipeline Ongoing communication and relationship building with internal stakeholders in Marketing, Customer Success and Senior Leadership Ensure CRM system is well maintained and updated Attend industry events in person building relationships in the HR Tech/FinTech, Payroll ecosystem Qualifications Geographically based in the India. Minimum of 2 years and maximum of 4 years of experience in the SMB segment at a unicorn startup or tech company. End to End sales cycle experience is preferred. Comfortable with a 100% hunting role (net new logo acquisition) Must have experience selling SaaS technologies Prior inside sales/telesales/ remote sales experience will be beneficial Highly personable and hold great communication skills Can breakdown complicated matters and explain them simply Quick with numbers, and obsessive over delivering a world-class service Adaptable and comfortable with a fast-paced environment Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com . You can view the most up-to-date job listings at Deel by visiting our careers page . Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives. Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation. We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144. We began using Covey Scout for Inbound on March 30, 2025. For more information about our data protection practices, please visit our Privacy Policy. You can review the independent bias audit report covering our use of Covey here: https://getcovey.com/nyc-local-law-144 Show more Show less

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-6 years of experience in the BFSI industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer experience. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Knowledge of banking operations and procedures. Experience with customer relationship management software. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Provide exceptional customer service and support to clients regarding their Mutual Funds investments. Respond to customer inquiries and resolve issues professionally and promptly. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Stay updated on market trends and regulatory changes affecting Mutual Funds. Collaborate with internal teams to resolve complex customer complaints. Identify opportunities to upsell and cross-sell products and services to existing customers. Job Strong knowledge of Mutual Funds products and services. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficient in using technology and software applications. Strong problem-solving and analytical skills. Ability to work collaboratively as part of a team.

We are looking for a highly skilled and experienced Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-7 years of experience in the BFSI industry, with a strong background in customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various channels. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer satisfaction. Develop and maintain knowledge of products and services. Identify opportunities to upsell and cross-sell products. Job Strong communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Excellent problem-solving and analytical skills. Proficient in using technology and software applications. Strong attention to detail and organizational skills. Ability to work collaboratively as part of a team. Experience working in a similar role within the BFSI industry is preferred.

We are looking for a skilled Customer Service Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 7 years of experience in the BFSI industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service and ensure satisfaction. Respond to customer complaints and concerns promptly. Collaborate with internal teams to improve overall customer experience. Develop and maintain strong relationships with customers. Identify opportunities to upsell and cross-sell products and services. Job Requirements Strong communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Excellent problem-solving and analytical skills. Proficient in using technology and software applications. Strong attention to detail and organizational skills. Ability to work collaboratively as part of a team.

The International Key Account Manager – APAC is responsible for developing and executing strategic relationships to drive sustainable growth and strengthen long-term partnerships with key customers across the world and more specifically for APAC region. This role involves, identifying new business opportunities, driving revenue growth, lead contract negotiations, and ensuring seamless cross-functional collaboration, working closely with team members across the world and APAC region to deliver exceptional value to customers. Key Responsibilities- Key Account Management Develop and maintain strong, long-term relationships with Global or Regional key customers. Serve as the primary relationship owner for key accounts, ensuring their satisfaction and loyalty. Conduct regular business reviews to evaluate account performance, address challenges, and co-develop future plans. Monitor account performance and work on continuous improvement initiatives to meet client expectations. Proactively identify growth opportunities, including upselling and cross-selling. Business Development & Strategic Growth Develop and implement long-term account strategies to drive revenue growth and profitability. Identify and secure new business opportunities with key customers. Drive geographic and segment expansion by penetrating in new markets with key customers. Create and implement customized proposals and presentations for key customers. Track key performance metrics and adjust strategies to ensure targets are met Advocate for sustainable solutions and digital transformation initiatives that align with customer expectations. Market Intelligence Stay updated on industry trends, competitor activity, and industry developments within the Industrial and Warehousing sectors. Gather insights to forecast future customer needs and refine sales strategies accordingly. Contract Negotiations & Risk Management Lead complex contract negotiations with key decision makers, ensuring favourable terms while maintaining long-term customer relationships. Collaborate with Legal, After-Sales and Management team to review contracts ensuring its compliance with company policies and regional regulations. Structure agreements with a focus on regional pricing models as and when necessary, service level agreements (SLAs), and performance metrics. Cross-functional Collaboration & Internal Stakeholder Management Act as the voice of the customer, aligning internal teams (Sales, Marketing, After-Sales, Pricing, Product Management, Supply Chain) to meet key account objectives. Lead joint business planning sessions and collaborate closely with key account managers in countries across APAC or Worldwide to define strategic roadmaps for growth. Ensure seamless project execution and after-sales support by collaborating with operation team, various plants and service team to meet service commitments and timelines. Key skills Sales and Account Management preferably at international level Negotiation and Influencing Regional & Cultural Adaptibility for Asia Pacific Technical Know how The role will involve frequent travel across Asia Pacific region Qualification : Any Graduate, Engineering Graduate Show more Show less

Position Overview: We are seeking a dynamic and experienced Team Leader to drive sales within our designated branch offices. This role is ideal for a self-starter with a strong sales acumen, proven success in achieving high sales targets, and the ability to lead and motivate a team. The ideal candidate will have a track record of exceeding sales goals in a target-driven environment, preferably in the service industry, such as insurance, where high targets and customer satisfaction are paramount. Preferred Background: Candidates with a background in high-pressure, target-driven service industries like insurance or other financial services, where achieving high sales targets and building a strong client base are key aspects of the role. Key Responsibility: Ø Develop and Implement Sales Strategies: Devise effective sales and marketing strategies tailored to the immigration and visa sector to achieve branch-specific targets. Ø Client Engagement and Relationship Management: Meet with clients to address concerns, provide solutions, and ensure customer satisfaction while actively seeking opportunities to expand our sales pipeline through referrals and upselling. Ø Market Research and Opportunity Identification: Discover new sales opportunities through market and consumer research. Stay informed about industry trends, competitors, and market conditions to identify areas for growth. Ø Sales Training and Team Development: Conduct training sessions on sales techniques and company product attributes. Mentor and guide the sales team to enhance their performance and productivity. Ø Sales Performance Analysis: Analyze sales data to identify the most efficient sales methods. Assess sales performance against KPIs and implement corrective actions where necessary. Ø Competitive Analysis: Monitor competition within the assigned region to ensure Winny Immigration maintains its competitive edge. Ø Team Management: Lead and manage the sales team, ensuring they meet their individual and collective sales targets. Provide support, motivation, and feedback to the team to drive high performance. Ø Individual Contribution: Actively contribute to branch sales targets by engaging with customers and closing deals, setting an example for the team. Key Skills and Qualifications: Ø Sales Acumen: Strong understanding of sales processes, with a proven track record of achieving and exceeding sales targets in a high-pressure, target-driven environment. Ø Leadership and Team Management: Demonstrated experience in leading a sales team, including training, motivation, and performance management. Ø Customer-Centric Approach: Exceptional interpersonal and communication skills, with a strong focus on customer satisfaction and the ability to build lasting relationships. Ø Market Insight: Strong ability to quickly learn and adapt to the dynamics of the immigration and visa sector. Should possess a keen understanding of market trends, customer behavior, and competitive landscapes in service-based industries, with the ability to adapt sales strategies based on evolving market conditions and customer needs. Ø Strategic Thinking: Ability to develop and implement effective sales strategies, including market research and competitive analysis. Ø Analytical Skills: Strong analytical skills to assess sales performance, identify areas for improvement, and implement data-driven decisions. Ø Self-Motivation: Highly motivated, proactive, and able to work independently and as part of a team. Ø Adaptability: Ability to adapt to the dynamic and fast-paced nature of the immigration and visa sector. Ø Language Skills: Fluency in Gujarati and English is essential for effective communication with clients and team members. Show more Show less

We are looking for a highly motivated and experienced Tele Calling Executive to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1 year of experience in the BFSI industry, preferably with a background in telecalling or customer service. Roles and Responsibility Handle inbound and outbound calls from customers to resolve their queries and concerns. Provide excellent customer service and ensure high levels of customer satisfaction. Meet daily and monthly targets for call volume and resolution rates. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services to customers. Job Requirements Minimum 1 year of experience in the BFSI industry, preferably in telecalling or customer service. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet deadlines. Basic knowledge of banking products and services is required. Strong problem-solving and analytical skills are necessary. Ability to build rapport with customers and provide excellent customer service. Ref number: 1368284.

We are seeking Senior Customer Service Representatives to drive new sales and manage customer accounts. The products range includes supplies to hotels and motels across the USA with essential daily supplies, including towels, linen, guest room amenities, electronics, small appliances, cleaning and janitorial supplies, and more. Our goal is to build long-term relationships by delivering excellent service and competitive pricing. This is a long-term opportunity for motivated sales professionals who can develop strong business relationships, maintain repeat business and generate new sales. Roles & Responsibilities:- Manage assigned hotels and motels in the USA. Make daily required number of outbound sales calls per day to your assigned customers/accounts. Build and maintain long-term customer relationships to drive repeat business. Follow up with customers to reintroduce products, reinforce our companys value, and encourage them to use us as their primary hotel/motel supplier. Handle incoming inquiries, create quotes, negotiate pricing, and close deals. Explain payment terms, shipping details, and delivery timelines. Monitor sales performance, meet, and exceed targets for calls and sales. Preferred candidate profile:- 3 years of USA sales experience. Experience in wholesale/distribution is a plus. Strong outbound calling, negotiation, and closing skills. Must have excellent English communication skills. Proficiency in Gujarati is a plus. Self-motivated and able to work independently to achieve targets. Proficient in using CRM software and Microsoft Office. What We Provide:- Endorsement by major hotel corporations. A catalog of 5,000+ products, many of which are proprietary. Shipping coverage on both the East and West Coasts of the USA. A well-established business with 37 years of experience and goodwill. A list of hotels and motels assigned to you. Full training on the CRM system and company products. Daily support, guidance, and product training from the sales manager. How to Succeed in This Role:- Consistently engage with new and existing customers to build a strong pipeline. Develop a deep understanding of our hotel supply products and their value to customers. Maintain a high volume of sales calls, quotes, and orders. Drive repeat, ongoing sales by providing excellent service and follow-ups. Perks and Benefits:- 5 days working. Pick-up and drop-off service is available. Self commute (Traveling allowance will be given). Meal facility. Good Incentives. Contact Details:- Amit (7678602048), Jagriti (7838422964) & Navneet (8700570163) from 10am to 7pm (Monday to Saturday).

Role Overview: As an International Sales Executive for the GEM team, you will be responsible for promoting and selling our "Give Every Month" donation subscription program to potential donors. You will contact leads, explain the benefits of the GEM program, and convert them into monthly donors. Key Responsibilities: Lead Conversion: Make outbound calls to potential donors from provided leads. Explain the benefits and impact of the GEM subscription program. Convert leads into monthly donors by securing their commitment. Donor Engagement: Build and maintain relationships with potential and existing donors. Address any questions or concerns donors may have regarding the GEM program. Ensure a positive and seamless experience for all donors. Shift Timing: 9 pm - 6 am (Night Shift) Monday to Saturday Working (Sunday Fixed Off) Address: A wing, 3rd floor, Vaman Techno Centre, Near Marol Techno Metro Station, Andheri East

Key Responsibilities: Customer Interaction: Engaging with customers, understanding their needs, and providing personalized product recommendations. Product Knowledge: Demonstrating a strong understanding of furniture and home decor products, including their features, benefits, and design styles. Sales Techniques: Utilizing sales strategies like cross-selling and upselling to maximize sales opportunities. Showroom Management: Assisting in maintaining a well-organized and visually appealing showroom. Customer Relationship Management: Building and maintaining strong relationships with customers to foster loyalty and repeat business. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

Key Responsibilities : Handle students and parents with empathy and patience. Achieve sales targets using strong persuasion and negotiation skills. Proficiency in Microsoft Office, email writing, and sales software. Fluent in English and the regional language. Contribute to revenue by selling, upselling, and cross-selling educational courses through personal counselling, calls, emails, etc. Build and maintain relationships with clients. Conduct market research to understand competitors and market conditions. Provide exceptional customer service and follow up post-sale. Attend industry events, exhibitions, and networking functions. Prepare and present sales reports to management. Job Types: Full-time, Permanent Pay: ₹11,564.98 - ₹51,713.18 per month Benefits: Health insurance Provident Fund Schedule: Day shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Education: Bachelor's (Required) Experience: Sales: 1 year (Required) Work Location: In person

Greeting and Seating Guests: Welcome guests as they arrive, escort them to their tables, and provide menus. Assist with seating arrangements and ensure the restaurant is clean and presentable. Taking Orders: Listen attentively to customers' preferences, answer questions about menu items, and make recommendations when requested. Record orders accurately and efficiently, ensuring any special dietary requirements or allergies are noted. Serving Food and Beverages: Deliver orders promptly, using proper serving techniques to present dishes and beverages attractively. Ensure accuracy in serving the right items to the correct guests. Provide any requested condiments, utensils, or additional items. Upselling and Recommending: Suggest additional menu items, such as appetizers, desserts, or beverages, to enhance the dining experience and increase sales. Knowledge of the menu, including ingredients and preparation methods, is crucial. Table Maintenance: Monitor and maintain cleanliness and organization of tables, chairs, and dining areas. Reset tables promptly for new guests, ensuring cleanliness and availability of necessary items. Customer Service: Anticipate guests' needs and promptly address any concerns or complaints, ensuring their satisfaction. Provide a friendly, professional, and attentive service throughout the meal. Collaboration with the Team: Work cooperatively with the kitchen staff, bartenders, and other servers to ensure smooth service and efficient operations. Communicate effectively and relay any relevant information to colleagues and superiors. Requirements: Experience: Previous experience as a waiter or server is desirable, although some establishments may offer entry-level positions and provide on-the-job training. Knowledge of Food and Beverages: Familiarity with different cuisines, menu items, ingredients, and preparation methods is beneficial. A passion for food and the ability to make recommendations are advantageous. Customer Service Skills: Excellent interpersonal and communication skills are essential for interacting with guests in a friendly and professional manner. Patience, attentiveness, and the ability to handle difficult situations with tact and composure are important. Organization and Multitasking: Waiters must be able to manage multiple tables simultaneously, take orders accurately, and deliver food and beverages promptly. Strong organizational skills and the ability to prioritize tasks are necessary. Flexibility and Adaptability: Willingness to work in a fast-paced and ever-changing environment, including weekends, evenings, and holidays, is often required. Adaptability to varying customer needs and the ability to work well under pressure are essential. Hygiene and Safety: Knowledge of food safety guidelines, personal hygiene practices, and proper handling of utensils and equipment is crucial to ensure a clean and safe dining environment. Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Goa, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person

Greetings From Rivera Manpower Services, Currently we are hirig for Sales Executive for one the leading service startup based industry. Please go through the job descriptionn and contct on the given number for furthet clarification. Saranjeet: 8095708201 Email id: Saran.rivera2178@gmail.com Note: Please call (No Whatsapp) During Office Hours Monady to friday 10am to 6pm and on saturday 10am to 2pm. JD-Sales Executive Location: Bengaluru, India Type: Full-time Industry: Pet Services Experience Required: 1to3 years About Pawspace Pawspace is one of Bengaluru's leading pet services platforms, offeering grooming, training, boarding, and more all delivered at the pet parent's doorstep. we offer convenient, reliable, and compassionate care for pets across Bengaluru. Join us to be part of a pet-loving community that's transforming how pet services are delivered. Role Summary We are seeking a motivated Sales Executive to join our sales team. Youll be responsible for handling inbound inquiries, converting leads into bookings, coordinating with teams, and ensuring smooth communication between clients and service providers. Key Responsibilities Handle incoming sales inquiries via WhatsApp, phone, and website. Explain services, pricing, and process clearly to potential customers. Follow up on leads, build customer relationships, and drive conversions. Coordinate with operations and grooming/training teams for appointment scheduling. Manage CRM and update daily sales records. Resolve customer queries and escalate issues when required. Achieve weekly and monthly sales targets. Maintain excellent service quality and customer satisfaction. Maintain accurate records in CRM and update daily sales activities Troubleshoot client concerns and escalate when necessary. Consistently meet or exceed sales targets and performance metrics. Assign trainers based on availability, location, and skill match. Track trainer attendance daily and ensure timely check-ins/check-outs. Monitor punctuality and professionalism of trainers during eld visits. Resolve any on-ground issues between trainers and clients in coordination with the ops team. Requirements Bachelor's degree in Business, Marketing, or a related field preferred. 1 to 3 years of experience in sales, telesales, or backend operations. Excellent communication skills in English and Kannada (Hindi is a plus). Strong persuasion and negotiation skills. Comfortable using CRM tools, Google Sheets, and WhatsApp for Business. Passion for pets and understanding of the pet industry is a bonus. Role: Sales Executive Training Location: Bangalore Shift Timings: 9:00 AM 6:00 PM / 10:00 AM 7:00 PM Experience: 13 years Weekly Off: Fixed weekday off (6 working days) Mode of Work: Work from Home (Laptop required) Salary: 25,000–35,000 fixed + incentives What You Can Gain . Be part of a fast-growing startup in the pet care industry. Opportunities for career advancement and learning. Pet-friendly work environment with a young, enthusiastic team. Regards Saranjeet Singh Senior Consultant Rivera Manpower Services

Profile Brief Subscription selling process Blended process of chat and voice Rotational week offs WFH available ( performance based ) Day shit Monthly incentive plan Interested candidates can share their resume on Whatsapp 9999903614 ( Siddharth ) About BU: Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via chat/inbound process. Job Description: Connect to our potential customers to convert them from Free to Paid or Upgrade. Sell membership plans over any of these communication channels - phone/chat/video call and update all the details accurately in the CRM software. Achieve sales targets by counseling the registered users of Jeevansathi.com by selling High-Value packs. Maintain communication quality standards as per the defined metrics. Maximize profitability by ensuring higher conversion of leads from calls and chat. Required Skills: Excellent communication skills (both written as well as verbal) Active listening skills Strong convincing skills Client handling skills Chat proficiency Comfortable with Rotation Offs WFH (Work from Home) after 3 months of mandatory training in WFO (Work from office) mode, and afterwards depending upon performance, either WFH or WFO.

Customer Services Manager Total Compensation including salary, bonus, commission & benefits: 3.4L - 4.7L per year This position sits at the heart of our growing global organisation, you will be responsible for all aspects of your centre’s performance. We’ll give you the autonomy and resource to manage your centre as though it’s your own business. You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG. What we can do for you You’re reading the right advert if you’re looking for: a fun, challenging and rewarding career. great induction training and excellent ongoing learning and development. fantastic promotion prospects. generous, achievable quarterly/commission incentives and sociable hours. access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing. About you Ideally, you’ll have some experience of delivering against targets when leading a small, close-knit team. You may have run a flexible workspace centre before, or else a store, restaurant or any site with a high degree of customer focus. Alongside your natural sales and commercial skills, what matters most is that you’ve got the right mindset: passion, drive, ownership and resilience. Passion : looking after our diverse prospects, customers and guests is at the heart of what we do, so you must bring your passion and positivity to work every day. Drive : your own and your team’s collective drive for success means you’ll only relax once you’ve delivered the results you’re looking for. Resilience : a relentless focus on business priorities, regardless of the obstacles placed in front of you. Above all, you’ll be key to ensuring all our customers only ever receive a truly world-class service. And your sense of ownership means you’ll continuously ensure the quality of service and the workspace are as good as they possibly can be. About IWG With 3,400 tech-enabled, sustainable and inspiring centres across the world, we’re already four times the scale of our nearest competitor – and we’re continuing to grow. With 80% of the Fortune 500 already among our customers, and plans to expand to 30,000+ centres over the next decade, we’re uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow. We’re also proud of reducing commuting-related carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral – which we achieved in 2023. We know we can only succeed if we give all our people every opportunity to shine. That’s why so many of our most senior leaders started their careers in our centres. So don’t hesitate. Apply today – and let’s work together to help millions of people have a great day at work.

DhanVita Fintech Private Limited was founded in September 2023 with a clear mission: To make funding for Student fees and medical expenses more accessible. Our specialized online lending platform addresses a crucial market gap by streamlining payments for Schools and Hospitals, leading to predictable cash flow and improved financial planning. Roles and Responsibilities: Achieve Sales Targets: Meet business goals based on Annualized Premium (ANP) and case count. Customer Acquisition: Generate new leads via natural market, referrals, and others. Client Meetings: Conduct regular meetings to understand client needs and offer suitable products. Need-Based Selling: Ensure appropriate solutions through a structured selling model. Upselling & Cross-Selling: Maximize revenue through existing customer base. Post-Sales Service: Resolve queries and ensure timely policy issuance. Customer Engagement: Maintain regular touchpoints and strong relationships with clients Collaboration: Coordinate with supervisors to plan and execute business strategies. Sales Forecasting: Design and evaluate innovative sales strategies. Database Management: Maintain and grow your customer database in your designated territory. ISMS Compliance: Follow security protocols to safeguard customer and company data. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per year Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person Speak with the employer +91 8712688153