Unit Manager - IT

Location Name:

Job Purpose

Duties And Responsibilities

•  1) Identify, evaluate, and onboard IT vendors in line with business needs and compliance requirements.
•  2) Manage vendor relationships, performance reviews, and issue resolution.
•  3) Ensure vendors meet SLAs, KPIs, and contractual obligations
•  4) Maintain a centralized repository of outsourcing contracts and documentation.
•  5) Ensure compliance with RBI Master Directions on IT Outsourcing and other applicable regulations.
•  6) Support periodic reviews and audits of outsourcing arrangements.
•  7) Conduct risk assessments and due diligence for new and existing vendors.
•  8) Monitor outsourcing risks including data security, business continuity, and operational resilience.
•  9) Collaborate with compliance and legal teams to ensure regulatory alignment
•  10) Coordinate with IT, InfoSec, and business teams to ensure effective delivery of outsourced services.
•  11) Track and report outsourcing metrics to senior management.
•  12) Prepare reports for internal governance forums and regulatory submissions.
•  13) Maintain audit trails and support internal/external audits
•  12) Drive continuous improvement in outsourcing processes and vendor performance
  

Key Decisions / Dimensions

•  Ensure compliance with RBI and SEBI guidelines related to IT outsourcing in the NBFC sector Co-ordinate with Vendor & Internal stake holders
•  Monitor and assess third-party/vendor risk and performance
  

Major Challenges

•  Strong understanding of RBI/SEBI outsourcing guidelines and regulatory frameworks
•  Experience in handling audits and regulatory inspections...
  

Required Qualifications And Experience

•  Qualifications
• Graduate/Postgraduate in IT, Law, Finance, or related field.
•  5–8 years of experience in IT compliance, preferably in NBFC or BFSI sector.
•  Work Experience
•  Strong technical knowledge of given domains, ability to stay up to date with latest technologies
•  Highly motivated, self-starter, Agile, Quick Learner
•  Excellent oral and written communication, analytical skills, clarity of thoughts
•  Demonstrated success & achievement orientation
•  Monitoring & controlling delivery plan with software development partner (end to end).
•  Skills Keywords