Unit Manager - IT

5 - 8 years

15 - 30 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Purpose
The IT Outsourcing Manager will oversee the end-to-end lifecycle of IT outsourcing engagements, ensuring alignment with regulatory requirements, organizational policies, and strategic objectives.
  • The role involves vendor management, contract governance, risk mitigation, and coordination with internal stakeholders to ensure seamless delivery of outsourced IT service
    Duties and Responsibilities
  • 1) Identify, evaluate, and onboard IT vendors in line with business needs and compliance requirements.
  • 2) Manage vendor relationships, performance reviews, and issue resolution.
  • 3) Ensure vendors meet SLAs, KPIs, and contractual obligations
  • 4) Maintain a centralized repository of outsourcing contracts and documentation.
  • 5) Ensure compliance with RBI Master Directions on IT Outsourcing and other applicable regulations.
  • 6) Support periodic reviews and audits of outsourcing arrangements.
  • 7) Conduct risk assessments and due diligence for new and existing vendors.
  • 8) Monitor outsourcing risks including data security, business continuity, and operational resilience.
  • 9) Collaborate with compliance and legal teams to ensure regulatory alignment
  • 10) Coordinate with IT, InfoSec, and business teams to ensure effective delivery of outsourced services.
  • 11) Track and report outsourcing metrics to senior management.
  • 12) Prepare reports for internal governance forums and regulatory submissions.
  • 13) Maintain audit trails and support internal/external audits
  • 12) Drive continuous improvement in outsourcing processes and vendor performance
    Key Decisions / Dimensions
  • Ensure compliance with RBI and SEBI guidelines related to IT outsourcing in the NBFC sector Co-ordinate with Vendor & Internal stake holders
  • Monitor and assess third-party/vendor risk and performance

  • Major Challenges
  • Strong understanding of RBI/SEBI outsourcing guidelines and regulatory frameworks
  • Experience in handling audits and regulatory inspections.

  • Required Qualifications and Experience
    a)Qualifications
  • Graduate/Postgraduate in IT, Law, Finance, or related field.
  • 5€“8 years of experience in IT compliance, preferably in NBFC or BFSI sector.
  • Work Experience
  • Strong technical knowledge of given domains, ability to stay up to date with latest technologies
  • Highly motivated, self-starter, Agile, Quick Learner
  • Excellent oral and written communication, analytical skills, clarity of thoughts
  • Demonstrated success & achievement orientation
  • Monitoring & controlling delivery plan with software development partner (end to end).
  • b)Skills Keywords
    Compliance, IT Outsourcing,
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