75 It Compliance Jobs

Computer System Validation, QMS and IT

To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience.

10+ yrs exp IT & IT Security Certified in ISO 27001: 2013 Enterprise IT Governance including knowledge of IT risk management and controls Strong power point presentation creation and design Func as SPOC for IT GRC & Audits Team Leading Exp preferable Required Candidate profile Manage establishment of operate & tech decision-making process to ensure IT svc are align to organization priorities & risk appetite Prep sec dashboards with KPIs, sec metrics for CISO presentations Perks and benefits Mediclaim + additional 10% performance bonus

Drafting, Reviewing, Updating, and Enforcing Information Security Policies: Responsible for the formulation, periodic review, update, and organization-wide enforcement of information security policies and procedures in line with regulatory and industry standards. Implementing IS Related Controls as per Regulatory Requirements and Industry Best Practices: Ensures timely implementation and tracking of security controls as mandated by regulators and aligned with globally accepted standards such as ISO 27001, NIST, and PCI DSS. Coordinating Security Audits as per Regulatory Requirements: Acts as the central coordinator for internal, external, and regulatory audits, ensuring availability of evidence, responses, and closure of observations. Conducting Training and Awareness (Phishing and Quiz): Plans and executes regular security awareness programs, phishing simulations, and quizzes to build a security-conscious culture among employees. Performing IS Risk Assessment / GAP Assessment: Conducts periodic risk and gap assessments to identify, evaluate, and mitigate security weaknesses across systems, processes, and third parties. M aintenance of ISO 27001:2022 and PCI-DSS Certification: Manages and coordinates activities necessary to maintain ISO 27001:2022 and PCI DSS certification status, including audits, documentation, and corrective actions. Monitoring Ongoing IS Compliances through Compliance Calendar : Acts as a checker by maintaining a compliance calendar and tracking entity-wise and function-wise adherence to security compliance requirements. Policy, Process, and Other IS-Related Audits : Conducts independent assessments of IS policies, procedures, and control effectiveness to ensure compliance and identify opportunities for improvement. Participating in Regulatory Inspections: Supports regulatory inspections related to information security by providing necessary documentation, system access, and clarifications. Incident Management: Reviews information security incidents to find trends, causes, impact, and check how well responses worked; ensures incidents are reported to regulators on time as per rules; and regularly updates senior management or the board on security status, key risks, incidents, and compliance

Role Description About The Role We are now looking for a Specialist, Risk & Control (R&C) in our CoE to support R&C with SOx testing of IT Application controls and IT Dependent Manual Controls. You will be directly working on testing internal controls to support SOX302 attestation. The R&C ITAC SOx Specialist is also a subject matter expert, responsible for advising the Risk team on controls design, deficiencies evaluation and improvements across multiple processes from SOx testing standpoint. A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. Responsible: key areas of responsibility will include, but are not limited to : Support testing end to end: Design and execute the day-to-day testing activities of IT application controls and Business controls, with a focus on regulatory/compliance (SOX) related risks Collect, analyze, and interpret information to assess and conclude on each assigned testing area with clear concise documentation Identify gaps in design and execution, and communicate issues and recommendations to R&C team and control owners Develop and maintain comprehensive documentation including process walkthrough documentation, control testing documentation and any others required Collaborate and partner with R&C by providing guidance and ensuring that critical SOx controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives Collaborate & participate within R&C to continuously improve the R&Cs capabilities and governance from SOX testing standpoint 2. Skilled: The ideal candidate should have a strong background in IT risk management, and perform ERP audits with a good understanding of IT application controls and IT dependent manual controls / business process controls. 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Strong understanding of design assessment and operating effectiveness assessment of IT automated process controls, IT dependent manual controls, and interface controls. Experience in technology-based product development / DevOps processes, cloud security and other modern day technologies Understanding of different architecture (SOA and microservices), and ability to review source codes is an added advantage. Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT Strong working knowledge of SOX Ability to multitask and successfully manage multiple priorities and projects Strong work ethic, enthusiastic, self-starting, adaptable and enjoys change in a super engaged team Able to work independently & autonomously, while still being a strong team player Fully comfortable working in English, both written and spoken Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage Relevant Bachelors degree required.

What you will do In this vital role you will support the analysis, design, and implementation of information systems solutions to meet business requirements. You will collaborate with multi-functional teams to gather and document system requirements, perform system testing, solve issues, and provide end-user support. Your attention to detail, analytical skills, and deep technical competence will contribute to the successful delivery of IT projects and the continuous improvement of business processes. Role Description: The Sr. Associate is a vital part of the Governance, Risk and Compliance (GRC) team within Cybersecurity and Digital Trust (CDT). This team is part of Amgen's Technology team. In this position you are responsible for enabling Information Technology Sarbanes-Oxley (SOX) Compliance. You are required to collaborate with the IT SOX Compliance Manager, service owners, engineers, and other Amgen internal partners such as Finance, Compliance, Corporate Audit and Law department to develop, maintain, and improve Amgens Information Compliance. Roles & Responsibilities: You will bring forth out of the box thinking, an agile mentality and proven domain expertise and innate understanding of IS controls to empower IS process and product owners to build and maintain IT solutions with compliance, by design. You will perform the following activities, and any additional tasks required to attest that our systems, applications and infrastructures subjected to different aspects of compliance are able to verify adherence efficiently and effectively. Support the IS SOX Controls Management and Compliance function Coordinate, collaborate, and communicate with IT personnel across the organization to ensure that our IS SOX process is followed as required by our organization Ability to demonstrate solid sense of ownership, detail orientation, keen focus on quality and setting clear expectations In charge of working with process owners, internal, and external auditors in support of our quarterly certification process Collaborate and support any SOX evidence request efforts made by Internal and External Audit teams Develop and promote educational mentorship resources that will help facilitate new owners understanding of the Sarbanes-Oxley Act and their responsibilities Prepare documentation to identify control gaps Create and author documentation and training materials Participate in walkthroughs with system, service, and process owners Review and analyze SOX systems and applications showing in Configuration Management Database (CMDB) for SOX applicability and ensure all components are collected and accounted for Deep understanding of IT infrastructure and hands on experience in Information Technology Infrastructure Library (ITIL) and System Development Life Cycle (SDLC) Assess the risks of IT audit findings, identify mitigating controls and incorporate in IT process framework continual improvement Map regulatory requirements across functions to identify compliance and audit response efficiencies while liaising with internal auditors and IT service owners to ensure information assurance processes are mature, and outcomes are effective by appropriately addressing and raising relevant risks to policy and regulatory compliance Maintain awareness of changing technology environments, implementation methodologies and frameworks used to support responsible functions (e.g., AI, machine learning, Dev Ops, etc.) Ensure quality of work and timeliness across different functional deliverables and take ownership of issues and coordinate through to completion What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Masters degree in information technology or Cybersecurity OR Bachelors degree with 2+ years of experience in regulatory compliance and IT auditing Preferred Qualifications: Functional Skills: Must-Have Skills: 3+ years of IT audit, Information Technology / Security control assurance or enterprise IT compliance experience Working knowledge of Information Governance principles and Information Security principles: confidentiality, integrity, and availability Knowledge of international standards for Information Technology and Information Governance Experience working with various technologies, IT frameworks and methodologies Demonstrable ability to understand the concepts of new cloud technologies and other paradigms such as emerging Big Data technologies, lean methodologies to propose appropriate controls and compliance mentorship Strong written and verbal communication, including the ability to explain technical matters to a non-technical audience Possess strong organizational and collaboration skills Strong written and verbal communication, including the ability to explain technical matters to a non-technical audience Possess strong organizational and collaboration skills Working in large / global corporate environments involving multiple businesses Good-to-Have Skills: Working experience with Governance, Risk and Compliance (GRC) tools. Exceptional teamwork encompassing multi-functional teams, peer relationships, informing, understanding and appreciating differences Good ability to convey and influence complex information compliance, risk and security issues in a manner that is easily understood and actionable Ability to effectively facilitate and inspire change within the organization. Developing / delivering presentations to large audiences and at all levels within the organization Professional Certifications: Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP) SANS Global Information Assurance Certifications (GIAC) Soft Skills: Good communication and collaboration skills, particularly when working with global teams. Ability to manage and prioritize tasks effectively in a high-pressure environment. Critical thinking and problem-solving abilities, especially in incident response situations. A commitment to continuous learning and knowledge sharing.

Job ID: 198625 Required Travel :Minimal Managerial - No LocationIndia- Pune (Amdocs Site) In one sentence The IS/IT Audit Expert will assess systems, processes, and controls to ensure compliance with internal policies/practices and identify technological or operational risks All you need is... BA/BS degree in Information Systems, Computer Science, Engineering, or related field. 2-5 years of experience in IT Audit, Cybersecurity, Risk Management, IT Compliance, IT Project Management, or related field. Able to execute comprehensive IT/IS audits utilizing data analytics (MS Excel, Tableau). Ability to evaluate the adequacy and effectiveness of IS/IT controls. Sound knowledge of industry standards, emerging technologies, and best practices. Ability to identify and assess IT/IS related risks and evaluate their impact on the organization. Ability to conduct independent fieldwork and align with process/system owners. Mindset to proactively seek relevant education and training opportunities. Excellent communication skills (both verbal and written) and ability to interact with people across the globe with different cultures. What will your job look like Plan the scope and objective of the audit topic Evaluate a system s efficiency based on knowledge of business process and systems, financial, procurement, HR and other operations. Plan the auditing techniques according to the audit type/maturity/region. Perform the audit in a professional manner and in accordance with the approved audit testing program. Involve the audit director during, and at the conclusion of, the examination, to discuss the test results and deficiency remediation recommendations. Prepare draft report containing all gaps identified and applicable risk analysis for the director review Raise red flag at the right time during the course of review when there is an exception that should be handled by the director Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com Why you will love this job: Opportunity to work in a growing organization Involved in planning auditing techniques We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave! Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

IT Service Manager - J49094 Exp : 9 to 14 Years Job Location: Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days Working Must have skills: - Product Management, including budgeting and managing contracts - Managing third party vendors - Stakeholder management, especially towards business colleagues Ideal: - Experience in a regulated environment such as banks or insurance Role: Steering and constantly improving the most efficient run model for IT applications Taking responsibility for stable operations based on Service Management guidelines according to ITIL Having in-depth knowledge and operational experience in setting up and further design service standards and processes as well as with the industrialization of global services Collaborating and coordinating with AMS and other IT units as well as (business) stakeholders across different sections on a global level Monitoring services according to Company, IT- and Application Managed Services standards Ensuring that products in your responsibility fulfil global IT Compliance, Security as well as Service Management standards. Establishing and maintaining operational methodologies and processes in assigned area of responsibility and review them regularly for effectiveness and efficiency. Acting as a multiplier and coach in the Application Managed Services community of Service Managers and Application Support Specialists regarding standards and processes Managing external service providers according to outsourcing contracts incl. continuous service improvements across all ITIL disciplines in line with mandatory Munich REs and AMS standards Reporting and measuring external Service Provider Deliverables with Munich RE internal tool landscape according to Service Level (SLA) and Key Performance Indicators (KPIs) Required: University degree in a technical discipline or IT-related education with several years of professional working experience Deep experience in IT Service Management and in managing of global distributed teams. Good experience in provider management of outsourced services with off-, near- and onshore delivery across all ITIL disciplines incl. wide reporting and monitoring skills Sound knowledge of our reinsurance IT application portfolio incl. IT application landscape Preferably basic knowledge of SAP, .Net and Microsoft application development methodologies, application lifecycle and (Azure) cloud management Pronounced analytical, conceptual and planning skills as well as ability to work independently and practically Knowledge of hybrid cloud architectures - especially based on IaaS and PaaS services Excellent command of English and German Team player and clear customer focus, open to establish new ways of working Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

IT Service Manager - J49094 Exp : 9 to 14 Years Job Location: Mumbai (Powai - Hiranandani) It is Work from Office role & 5 Days Working Must have skills: - Product Management, including budgeting and managing contracts - Managing third party vendors - Stakeholder management, especially towards business colleagues Ideal: - Experience in a regulated environment such as banks or insurance Role: Steering and constantly improving the most efficient run model for IT applications Taking responsibility for stable operations based on Service Management guidelines according to ITIL Having in-depth knowledge and operational experience in setting up and further design service standards and processes as well as with the industrialization of global services Collaborating and coordinating with AMS and other IT units as well as (business) stakeholders across different sections on a global level Monitoring services according to Company, IT- and Application Managed Services standards Ensuring that products in your responsibility fulfil global IT Compliance, Security as well as Service Management standards. Establishing and maintaining operational methodologies and processes in assigned area of responsibility and review them regularly for effectiveness and efficiency. Acting as a multiplier and coach in the Application Managed Services community of Service Managers and Application Support Specialists regarding standards and processes Managing external service providers according to outsourcing contracts incl. continuous service improvements across all ITIL disciplines in line with mandatory Munich REs and AMS standards Reporting and measuring external Service Provider Deliverables with Munich RE internal tool landscape according to Service Level (SLA) and Key Performance Indicators (KPIs) Required: University degree in a technical discipline or IT-related education with several years of professional working experience Deep experience in IT Service Management and in managing of global distributed teams. Good experience in provider management of outsourced services with off-, near- and onshore delivery across all ITIL disciplines incl. wide reporting and monitoring skills Sound knowledge of our reinsurance IT application portfolio incl. IT application landscape Preferably basic knowledge of SAP, .Net and Microsoft application development methodologies, application lifecycle and (Azure) cloud management Pronounced analytical, conceptual and planning skills as well as ability to work independently and practically Knowledge of hybrid cloud architectures - especially based on IaaS and PaaS services Excellent command of English and German Team player and clear customer focus, open to establish new ways of working Qualification - BCA,BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

Greeting from Datamark BPO Service!!! Position: Senior IT Manager Experience : 10 Yrs+ Primary Responsibilities: Team Management: Collaborate with the IT Director to mentor IT Managers and team leads, promoting leadership development, accountability, and succession planning. Establish performance goals and development plans for IT managers, ensuring alignment with organizational objectives and individual career progression. Lead and manage a team of IT professionals, including recruitment, training, and performance evaluation. Delegate tasks and projects effectively, ensuring timely completion and high-quality deliverables. Establish and maintain a positive, productive relationship with operations, Software Development, Sales, Marketing, Client partners, and staff. Ensure technical staff members adhere to IT system and security policies and standards. Develop technical staff competencies through coaching and training. Foster a collaborative and productive work environment, promoting teamwork and knowledge sharing. Promote a culture of continuous improvement and operational excellence across all IT teams through mentorship and structured feedback loops. Technology Strategy and Planning: Participates in the development of DATAMARK's IT strategy aligned with overall business goals and other DATAMARK IT organizations. Maintain and communicate the strategy via the IT technology roadmap document. Identify, recommend, and communicate technical solutions and improvements to enhance operational efficiency and effectiveness. Stay current with industry trends and technological advancements to ensure DATAMARK remains competitive. Execute plans for continuous improvement in coordination with management and other key stakeholders. IT Infrastructure Management: Oversee the implementation, and maintenance of the organization's IT infrastructure, including user devices, email systems, applications, tools, hardware, software, networks, and servers. Ensure the availability, security, and scalability of IT systems and resources. Manage relationships with external vendors and service providers to ensure the effective delivery of IT services. Information Security and Data Protection: Coordinate with the Security department to implement IT security policies, procedures, and best practices to safeguard DATAMARK's data and systems. Respond to potential security risks and vulnerabilities and take appropriate measures to mitigate them. Stay informed about data protection regulations and ensure compliance with relevant laws and standards. Maintain and monitor backup systems; ensure all DATAMARK and client systems and data backups; ensure proper backup frequency, retention, and offsite storage. Budgeting and Resource Allocation: Manage the IT department's budget, ensuring cost-effective use of resources. Evaluate and recommend IT investments, such as hardware, software, and services, based on DATAMARK's needs and financial constraints. Prepare cost-benefit analysis reports to communicate with management about new technologies, upgrades, and ongoing equipment refreshes. Coordinate with the purchasing department to continuously evaluate vendors to ensure they offer the best possible service and value. IT Support and Troubleshooting: Provide technical guidance and support to end-users, promptly address and resolve IT-related issues and ensure the team documents incident details in DATAMARK's ITSM tool. Coordinate with the Global IT Support Desk staff and local IT resources to ensure the effective delivery of support services. Implement and maintain IT incident management, change management, problem management, and asset management processes that align with ITIL best practices. Measure, monitor, and maintain the team's ability to meet or exceed contact and resolution Service Level Agreements (SLA). Ensure effective management and maintenance of IT asset inventories. Project Management: Execute, and monitor IT projects to ensure delivery within scope, budget, and timeline. Collaborate with stakeholders to gather requirements, define project objectives, and manage expectations. Track project progress, identify potential risks or issues, and take corrective actions as needed. Documentation and Reporting: Maintain accurate and up-to-date documentation of IT systems, processes, and procedures. Prepare regular reports and presentations on IT operations, projects, and key performance indicators (KPIs) for management review. Communication: Facilitate cross-functional collaboration by aligning IT leadership with other departmental heads to drive enterprise-wide initiatives. Notify key stakeholders of downtime, outages, and changes to the technology environment. Occasional travel All other duties as assigned Minimum Qualifications: Education Requirements: Bachelor's degree in computer science preferred; equivalent work experience may be considered Field Experience: At least 10 years of experience in the IT field Position Experience: At least 5 years of experience in an IT Management position, leadership experience in a 24x7 department supporting physical IT Infrastructure (computer, network, storage) Experience managing IT technical staff Experience managing IT projects Strong problem-solving skills are required. Strong communication skills are required. Experience working with stakeholders to communicate issues while balancing business expectations. Experience working with network architecture and client server technology; system procedures, and system performance monitoring Expertise with implementing, configuring, and testing solutions Experience working in an ITIL environment. Knowledge of industry standards for Incident Management, Problem Management, Change Management, Release Management, Configuration Management. ITIL Foundations certification (v3 or v4) Experience using IT Service Management workflow systems such as ServiceNow, Remedy, Service Manager, etc. - Preferred Preferred Qualifications: Experience with or knowledge of programming languages and System operating systems (Linux, Office 365, MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery At least 5 years of experience in Network management At least 5 years of experience in Windows and Servers support Multilingual (Local Language, English, and Spanish) Broad knowledge of technology fundamentals across all disciplines, e.g. software delivery, datacenter environment, network architecture, IT security, IT project management. Background of IT delivery in multiple industries and locations. If you are interested please share your updated resume to jagadish.jayavel@datamark.net or Contact us 9500681139. Regards, Jagadish J Recruiter - HR Karunaa Conquest- IT Park, 5th Floor, # 7 Part, M.T.H Road Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu, 600058 India M : 9500681139 www.datamark.net

About The Role We are now looking for a Specialist, Risk Control (RC) in our CoE to support RC with SOx testing of IT General Controls and Application controls. You will be directly working on testing internal controls to support SOX302 attestation. The RC IT SOx Specialist is also a subject matter expert, responsible for advising the Risk team on controls design, deficiencies evaluation and improvements across multiple processes from SOx testing standpoint. A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. B. responsible: key areas of responsibility will include, but are not limited to: Support testing end to end: Design and execute the day-to-day testing activities of IT and application controls, with a focus on regulatory/compliance (SOX) related risks Collect, analyze, and interpret information to assess and conclude on each assigned testing area with clear concise documentation Identify gaps in design and execution, and communicate issues and recommendations to RC team and control owners Develop and maintain comprehensive documentation including process walkthrough documentation, control testing documentation and any others required Collaborate and partner with RC by providing guidance and ensuring that critical SOx controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives Collaborate participate within RC to continuously improve the RCs capabilities and governance from SOX testing standpoint B. skilled: The ideal candidate will have a strong background in IT Risk Management, IT Frameworks, Governance and Controls, Segregation of Duties 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience leading teams in an international environment Strong experience with designing and/or testing IT General Controls and automated process controls Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT Strong working knowledge of SOX Ability to multitask and successfully manage multiple priorities and projects Strong work ethic, enthusiastic, self-starting, adaptable and enjoys change in a super engaged team Able to work independently autonomously, while still being a strong team player Fully comfortable working in English, both written and spoken Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage Relevant Bachelors degree required Preferential: Experience designing and/or testing controls around in-house built software Experience in technology-based product development / DevOps processes Experience in large e-commerce or tech companies Experience in auditing SAP or other ERPs Key Skills Strong working knowledge of SOx Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Strong understanding of design assessment and operating effectiveness assessment ofIT controls, and interface controls.

The R&C IT Analyst is also a subject matter expert, responsible for advising the Risk team on controls design, deficiencies evaluation and improvements across multiple processes from testing standpoint. A successful risk professional requires a dynamic personality and ability to adapt in a rapidly changing environment. B. responsible: key areas of responsibility will include, but are not limited to: Execute and lead testing end to end for the assigned areas: Design and execute the day-to-day testing activities of IT controls, with a focus on regulatory/compliance related risks Collect, analyze, and interpret information to assess and conclude on each assigned testing area with clear concise documentation Identify gaps in design and execution, and communicate issues and recommendations to R&C team and control owners Develop and maintain comprehensive documentation including process walkthrough documentation, control testing documentation and any others required Collaborate and partner with R&C by providing guidance and ensuring that critical IT controls are adequately designed and documented, in order to strengthen the control environment, mitigate the company risks and support the business in achieving objectives Collaborate & participate within R&C to continuously improve the R&Cs capabilities and governance from an IT testing standpoint B. skilled: The ideal candidate will have a strong background in IT risk management, IT frameworks, governance and controls, Segregation of Duties, and ERP audits. 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Strong understanding of design assessment and operating effectiveness assessment of IT controls, and interface controls. Experience in technology-based product development / DevOps processes, cloud security and other modern day technologies Understanding of different architecture (SOA and micro services), and ability to review source codes is an added advantage. Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT working knowledge of SOx an advantage Ability to multitask and successfully manage multiple priorities and projects Strong work ethic, enthusiastic, self-starting, adaptable and enjoys change in a super engaged team Excellent communication skills to interact with audit teams, management and other stakeholders effectively Ability to work effectively in a virtual environment Fully comfortable working in English, both written and spoken Professional certification, such as CISA/CRISC/CIA (or similar), would be an advantage Relevant bachelors degree required Experience working with a Big4 is preferred Key Skills Understanding of and experience with risk management relevant fields and frameworks, including SOx, COSO, and COBIT 4+ years of experience gained within IT compliance, internal controls, internal/external audit, including experience working with teams in an international environment Design and execute the day-to-day testing activities of IT controls, with a focus on regulatory/compliance related risks

IT PRINCIPAL DUTIES AND RESPONSIBILITIES: Note: These statements reflect the general description of the position and are not intended to be an all-inclusive list of tasks to which the employee may be assigned. - STUDY RELATED ACTIVITIES : A. Initiates, maintains, and revises applicable IT procedures, software operations, software validations and documentation to mitigate IT risks against data integrity requirements. B. Develops/implements corrective action plans for resolution of problematic IT compliance issues to meet with the user IT requirements. C. Handling and management of routine electronic data backup, electronic data archiving and electronic data including backend database, instrumental data and other file formats. D. Conduct IT specific audits for various activities like vendor qualifications, departmental process/systems, documentation etc. - GENERAL DUTIES: A. Work with concerned user departments to understand their requirements/issues to provide support by implementing systems, procedures, and policies to comply with regulatory expectations with IT compliance. B. Documentation and record maintenance for relevant/applicable IT compliance processes. C. Prepare reports for head/management and external regulatory bodies as and when required. D. Reporting to Sr. Manager Compliance IT for IT compliance related activities and provides reports on a regular basis for requirement and progress of compliance efforts. - ADMINISTRATIVE DUTIES: A. Confirms to training schedule for own position and maintains awareness of SOP content, according to company requirements. B. Maintain awareness of recent trends and advances for IT processes.

We are seeking a visionary and experienced Senior IT Manager to lead our corporate IT department with a focus on Digital Workplace services. This role will oversee the organizations IT infrastructure, systems, and digital workplace solutions, including data loss prevention (DLP), collaboration tools, and secure access management. The Senior IT Manager will be responsible for driving strategic initiatives that enhance user experience, collaboration, and security while ensuring the delivery of high-quality technology services and support. Key Responsibilities: Strategic Leadership for Digital Workplace: Develop and execute IT strategies and roadmaps specifically for Digital Workplace services, including collaboration platforms (such as Microsoft Teams, SharePoint, etc.), endpoint management, and DLP solutions, ensuring alignment with business objectives. Drive innovation in digital collaboration tools, mobility solutions, and remote access technologies to enhance employee productivity and engagement. IT Governance and Compliance: Establish governance frameworks, policies, and procedures to ensure compliance with regulatory requirements, industry standards, and security best practices, especially around DLP and collaboration tools. Implement governance for digital tools to ensure secure and compliant usage of collaboration platforms and file-sharing services. Infrastructure and Digital Workplace Management: Oversee the design, implementation, and management of the IT infrastructure and Digital Workplace solutions, ensuring scalability, reliability, security, and user satisfaction. Lead efforts to improve and maintain collaboration platforms, ensuring seamless integration and secure usage across teams. Systems Administration and Operations: Manage enterprise-wide systems and applications, including collaboration tools and endpoint security, ensuring optimal configuration and availability to meet business needs. Oversee the deployment and management of digital workplace tools, with a focus on driving adoption and maximizing ROI. IT Security and Risk Management (DLP Focus): Develop and implement IT security strategies, particularly in Data Loss Prevention (DLP), to protect digital assets and sensitive information from breaches and vulnerabilities. Ensure real-time monitoring, incident response, and reporting of potential DLP violations while balancing operational needs with security requirements. Digital Workplace Tools & Collaboration Services: Oversee the implementation, management, and optimization of collaboration services, such as Microsoft Teams, SharePoint, OneDrive, and other tools, to enhance team communication and productivity. Drive initiatives to streamline workflows using automation and integration of collaboration tools with other enterprise systems. Budgeting and Resource Allocation: Develop and manage the IT budget, including costs related to digital workplace solutions and security tools (e.g., DLP, collaboration software). Optimize spending on collaboration services, endpoint management tools, and cloud-based solutions to deliver maximum value. Vendor and Contract Management: Manage relationships with vendors and service providers for digital workplace solutions, collaboration tools, and security software, negotiating contracts and ensuring adherence to SLAs. Team Leadership and Development: Lead and mentor a team of IT professionals focused on Digital Workplace services, DLP, and collaboration technologies. Foster a culture of collaboration, continuous learning, and innovation. Project and Program Management: Oversee IT projects related to the implementation and upgrade of digital workplace technologies, ensuring alignment with strategic objectives and successful delivery within scope and timelines. Stakeholder Engagement and Communication: Collaborate with executive leadership, department heads, and stakeholders to understand their IT and digital workplace needs, communicating strategies, initiatives, and accomplishments effectively. Education & Experience Bachelors degree in Computer Science, Information Technology, or a related field (Masters preferred). 10+ years of progressive IT leadership experience, with expertise in managing digital workplace solutions, collaboration tools, and security initiatives (especially DLP). Strong technical expertise in IT infrastructure, systems administration, networking, security, and cloud-based collaboration technologies. Proven experience with Digital Workplace transformation, driving adoption of collaboration tools, and implementing security measures, including DLP. Excellent leadership skills with a proven ability to inspire and mentor teams in a dynamic environment. Strong problem-solving skills and strategic thinking, with a focus on innovation, security, and enhancing digital collaboration. Certifications ITSM, ITIL, or CISM certifications preferred. Project management certification (e.g., PMP) is highly desirable. Certification or experience in Digital Workplace platforms (Microsoft 365, Google Workspace) and security solutions (DLP, endpoint protection) is a plus.

Roles and Responsibilities Conduct CSV activities such as risk assessment, gap analysis, and validation planning. Perform computer system validation (CSV) activities according to industry standards like GAMP5 and 21 CFR Part 11. Ensure compliance with EU Annexure 11 requirements for software validation. Collaborate with cross-functional teams to identify and resolve issues related to HPLC, LIMS, EMS, BMS systems. Develop test scripts and execute tests using V-model approach. Preparation, Execution, Compilation and approval of below documents (Not limited to) 1) User requirement specifications 2) Validation Plan 3) GxP Assessment 4) System Design Specification 5) Risk Assessment 6) Network (Infra) Qualification 7) Installation Qualification protocol 8) Operational Qualification 9) Performance Qualification 10) Traceability matrix 11) Validation summary report

Job Title: Senior Analyst IT Risk and Compliance Location: Chennai Department: IT Risk & Compliance Reports To: Manager, IT Risk and Compliance Job Type: Full-Time Job Summary We are seeking a highly motivated and detail-oriented IT Compliance Analyst to join our Risk & Compliance team. The ideal candidate will be responsible for performing comprehensive IT compliance assessments, testing IT general controls and IT Automated controls and ensuring the organization adheres to internal policies and external regulatory requirements, including Sarbanes-Oxley (SOX). This role plays a critical part in maintaining a strong internal control environment and driving process improvement across the organization. Key Responsibilities Assist in planning and scoping IT compliance and internal control assessments. Identify risk areas and develop internal control testing programs. Perform end-to-end IT compliance assessments, including evaluating effectiveness of risk and control frameworks. Test IT General Controls (ITGCs) across domains like change management, logical access, SDLC and IT operations. Assess IT Automated Controls across business functions such as payroll, inventory, and revenue. Document control walkthroughs using narratives and flowcharts. Develop, maintain, and present compliance workpapers and reports highlighting control deficiencies and recommendations. Collaborate with management to communicate findings and ensure timely remediation of audit issues. Support external audit activities by coordinating information requests and walkthroughs. Stay up to date with regulatory and industry developments in IT compliance and risk management. Engage in continuous improvement efforts to enhance the efficiency and effectiveness of compliance processes. Qualifications Bachelor's degree in Information Technology, Computer Science etc. Professional certification (or working towards) such as CISA, CRISC, CISSP, or CISM preferred. 7–10 years of experience in IT audit, compliance, or risk management; minimum 3-5 years in a Big 4 or similar professional services firm preferred . Strong understanding of IT infrastructure, applications, and enterprise systems. Knowledge of Sarbanes-Oxley (SOX), ITGCs, automated controls, and internal control principles. Experience with audit and compliance tools (e.g., eAudit, Auditboard, or equivalent). Ability to understand cross-functional business processes and their integration with IT systems. Strong interpersonal, communication, and report-writing skills. Able to work independently and collaboratively under tight deadlines. Demonstrated sound judgment, critical thinking, and attention to detail. Preferred Skills Hands-on experience in documenting business processes and identifying control gaps. Ability to present findings to senior stakeholders and recommend practical remediation steps. Familiarity with GRC platforms and data analytics tools. Understanding of global business practices and regulatory environments.

-Support for Tisax audit -Audits from customers (Quarterly audit tasks from customers) -Basic Security Guidelines - Corporate IT quartely review

Dear Candidate, We are hiring an IT Security Consultant to help assess, design, and implement robust cybersecurity strategies for clients. Ideal for professionals with deep knowledge of security standards and hands-on defense experience. Key Responsibilities: Conduct security assessments and risk analysis Design and implement security controls, policies, and frameworks Guide clients on compliance with ISO 27001, NIST, SOC2, etc. Lead incident response and security awareness initiatives Required Skills & Qualifications: Experience in network, application, and cloud security Knowledge of IAM, SIEM, firewalls, and encryption Strong consulting, communication, and client-facing skills Bonus: Security certifications (CISSP, CISM, CEH) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Dear Candidate, We are hiring an IT Compliance Analyst to ensure adherence to regulatory standards and internal security policies. Perfect for detail-oriented professionals with a risk and governance mindset. Key Responsibilities: Monitor IT processes for compliance with SOX, GDPR, HIPAA, etc. Conduct audits, risk assessments, and gap analyses Collaborate with security, legal, and IT teams Maintain documentation and support policy enforcement Required Skills & Qualifications: Knowledge of IT compliance frameworks (ISO 27001, NIST, COBIT) Experience with audit processes and risk management Strong communication and analytical skills Bonus: Certification (CISA, CRISC, or similar) Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Role : Assistant Manager - IT Ops Experience : 7 -10 Years ( Relevant ) Salary : 12 LPA upto Location : Chennai Notice Period : 30 Days Max ( Immediate Joiners Preferred ) 1. IT Infrastructure and Operations Management Oversee the maintenance, optimization, and scaling of IT infrastructure, including servers, networks, storage, and data centers, ensuring high availability, scalability, and reliability. Implement IT operational best practices and continuous improvements to reduce downtime and optimize performance. Introduce cloud-based infrastructure solutions (AWS, Azure, GCP) for cost efficiency and scalability. Ensure timely maintenance, patching, and upgrades for all infrastructure components to avoid obsolescence. 2. Cybersecurity and Compliance Implement and monitor enterprise-level cybersecurity solutions, including AV/EDR, DLP, Data Classification, Encryption, MDM, and AAA frameworks, to protect critical systems and sensitive data. Conduct regular security assessments, audits (VA & PT, ISMS, ITGC, BPG), and risk mitigation activities. Ensure compliance with global and local IT standards (ISO 27001, GDPR,DPDPA, SOC 2 etc.) and regulatory requirements. Develop and enforce robust IT governance policies to address data security, access control, and incident management. 3. Digital Transformation and Automation Lead digital transformation projects, introducing advanced tools and platforms that enhance collaboration, productivity, and operational agility. Streamline IT processes by implementing automation frameworks for incident resolution, service requests, and change management. 4. Budget and Vendor Management Manage an annual IT budget, ensuring cost optimization while meeting business requirements. Evaluate, negotiate, and oversee vendor relationships, contracts, and service-level agreements to ensure value for investment. Identify opportunities for cost reduction through effective vendor management, licensing optimization, and process improvements 5. Business Continuity and Disaster Recovery Design, implement, and test Disaster recovery and Business continuity plans to minimize data loss and downtime. Establish robust backup strategies with automated failover mechanisms to ensure business continuity during disruptions. Conduct periodic disaster recovery drills to evaluate response effectiveness and train staff. 6. End-User Support and IT Service Delivery Enhance IT support services by implementing ticketing tools in house HRMS tool and adopting ITIL best practices. Improve incident resolution processes, reducing response times and enhancing user satisfaction. Implement self-service IT tools and knowledge bases to empower end users and reduce IT workload. Analyze IT service delivery metrics to identify areas of improvement and drive operational excellence. 7. Team Development and Leadership Build a culture of accountability, collaboration, and innovation within the IT department. Conduct skill-gap analysis and implement training programs to ensure the team stays updated with the latest technologies. 8. Innovation and Emerging Technology Adoption Research and integrate emerging technologies into the organization to gain a competitive edge. Drive POC initiatives to evaluate new tools and solutions that align with business objectives. Key Skills: IT Infrastructure Management Cybersecurity and Risk Management Budget and Cost Optimization Vendor and SLA Management Cloud Solutions and Digital Transformation Disaster Recovery and Business Continuity IT Governance and Compliance Team Leadership and Development Strong Problem-Solving and Decision-Making Handling all IT Infrastructure products.

The candidate will play a crucial role in ensuring the organization's adherence to regulatory requirements, with a specific focus on monitoring and implementing compliance measures related to the Reserve Bank of India (RBI), Digital Protections ACT Required Candidate profile Bachelor's degree in Information Technology, Computer Science, or a related field, relevant certifications (CISA, CISM, CISSP) are a plus. Proven experience (2 years) working in IT compliance

Job Title : Hands-On Cloud Security Architect Location : Bangalore Job Type : Full-Time Department : Cloud, Information Technology / Security Reports To : CTO Job Overview : We are seeking an experienced Hands-On Cloud Security Architect to secure the architecture and infrastructure of our enterprise product software deployed in the cloud. As a Cloud Security Architect, you will play a critical role in designing, implementing, and maintaining secure cloud environments for our enterprise software solutions. You will directly contribute to securing the product's cloud-based infrastructure, ensuring both security and compliance, while actively collaborating with development, DevOps, and IT teams to incorporate cloud security practices into the software development lifecycle (SDLC). This role requires a hands-on, technical approach, enabling us to maintain a secure, resilient, and scalable product platform. Key Responsibilities : - Design & Implement Secure Cloud Architecture : Secure enterprise product software hosted in both public and private clouds (AWS, Azure, GCP) and integrate security controls into the architecture. - Embed Security into SDLC : Collaborate with development and DevOps teams to integrate cloud security practices into the product development process, ensuring secure APIs, storage, and networking configurations. - OWASP Integration : Ensure adherence to OWASP Top 10 for secure coding practices and mitigate risks like injection attacks and authentication flaws. - Automate Security Controls : Configure and automate security tools for vulnerability management, patching, and incident response in cloud environments. - Hybrid Cloud Security : Secure workloads across both public and private cloud resources, ensuring seamless integration and consistent security policies. - Compliance & Risk Management : Ensure compliance with regulatory frameworks (SOC 2, HIPAA, GDPR) and manage security risks across the cloud infrastructure. - Security Testing : Perform regular penetration testing, vulnerability assessments, and secure code reviews for cloud-hosted enterprise software. - Incident Response & Monitoring : Lead monitoring efforts and respond to security incidents in real time, ensuring the security of the product's cloud infrastructure. Qualifications : - Education : Bachelor's in Computer Science, Information Security, or related field. Advanced certifications (CISSP, CCSP, AWS Certified Security Specialty) are a plus. - Experience : 8+ years of experience in cloud security, with a focus on enterprise product software in the cloud. - At least 3+ years of hands-on experience with major cloud platforms (AWS, Microsoft Azure, or Google Cloud Platform). - Proven experience with securing enterprise software applications and cloud infrastructures. - Strong background in securing complex, large-scale software environments with a focus on infrastructure security, data security, and application security. - Hands-on experience with the OWASP Top 10 and integrating security measures into cloud applications. - Experience with Hybrid Cloud environments and securing workloads that span on-premises and public cloud platforms. Technical Skills : o In-depth experience with cloud service models (IaaS, PaaS, SaaS) and cloud security tools (e.g., AWS Security Hub, Azure Security Center, GCP Security Command Center). - Expertise in securing enterprise applications, including web services, APIs, and microservices deployed in the cloud. - Strong experience with network security, encryption techniques, IAM policies, security automation, and vulnerability management in cloud environments. - Familiarity with container security (Docker, Kubernetes) and serverless computing security. - Hands-on experience with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or similar tools. - Knowledge of regulatory compliance requirements such as SOC 2, GDPR, HIPAA, and how they apply to enterprise software hosted in the cloud. Certifications : - Certified Information Systems Security Professional (CISSP) - Certified Cloud Security Professional (CCSP) - AWS Certified Security Specialty, Azure Security Engineer, or equivalent certifications. - Other relevant certifications (e.g., CISM, CISA) are a plus. Soft Skills : - Strong problem-solving and analytical skills with the ability to assess and mitigate cloud security risks. - Excellent written and verbal communication skills, with the ability to explain complex security concepts to technical and non-technical stakeholders. - Collaborative mindset, able to work cross-functionally with engineering, operations, and product teams. - Detail-oriented, with a commitment to maintaining high security standards in all aspects of the enterprise software. Additional Information : Work Environment : - This role can be based in Bangalore - Occasional travel may be required for client meetings or industry conferences. Compensation : - Competitive salary and benefits package, including health insurance

About the Role : We are seeking a skilled and motivated Cloud Engineer to join our team. In this role, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. You will work closely with development and operations teams to ensure the reliability, scalability, and security of our cloud-based applications and services. Key Responsibilities : Cloud Infrastructure Design & Implementation : - Design and implement cloud infrastructure solutions using AWS, Azure, or GCP. - Configure and manage virtual machines, storage, networking, and other cloud resources. - Implement infrastructure as code (IaC) using tools like Terraform or CloudFormation. - Design and deploy scalable and highly available cloud architectures. Cloud Operations & Maintenance : - Monitor cloud infrastructure performance and identify potential issues. - Troubleshoot and resolve cloud-related incidents. - Perform routine maintenance tasks, such as patching and upgrades. - Implement and maintain backup and disaster recovery solutions. Automation & Scripting : - Automate cloud infrastructure provisioning and management tasks using scripting languages (e.g. , Python, Bash). - Develop and maintain automation scripts for CI/CD pipelines. - Implement configuration management using tools like Ansible or Chef. Security & Compliance : - Implement and maintain cloud security best practices. - Ensure compliance with industry standards and regulations (e.g. , SOC 2, GDPR). - Implement security monitoring and alerting. - Implement IAM best practices. Containerization & Orchestration : - Deploy and manage containerized applications using Docker and Kubernetes. - Implement and maintain container orchestration solutions. - Manage and implement Helm charts. Monitoring & Logging : - Implement and maintain monitoring and logging solutions using tools like Prometheus, Grafana, and ELK stack. - Configure alerts and notifications for critical events. - Utilize Cloud native monitoring tools. Collaboration & Communication : - Collaborate with development and operations teams to ensure smooth application deployments. - Communicate effectively with stakeholders regarding cloud infrastructure status and issues. - Document cloud infrastructure designs and procedures. Required Technical Skills : Cloud Platforms : - Proficiency in AWS, Azure, or GCP. - Knowledge of core cloud services (EC2, S3, VPC, Azure VMs, Azure Storage, GCP Compute Engine, GCP Storage). - Infrastructure as Code (IaC) : - Experience with Terraform or CloudFormation. Containerization & Orchestration : - Proficiency in Docker and Kubernetes. - Experience with Helm. Scripting & Automation : - Proficiency in Python or Bash scripting. - Experience with Ansible or Chef. Monitoring & Logging : - Experience with Prometheus, Grafana, and ELK stack. - Experience with cloud native monitoring tools. Networking : - Understanding of networking concepts and protocols (TCP/IP, DNS, VPN). Security : - Knowledge of cloud security best practices and IAM. Operating Systems : - Proficiency in Linux or Windows Server administration. Version Control : - Experience with Git. Required Experience : - 3-5 years of experience in cloud engineering or related roles. - Proven experience in designing and implementing cloud infrastructure. - Experience with automating cloud operations. Soft Skills : - Excellent problem-solving and troubleshooting skills. - Strong communication and collaboration skills. - Ability to work independently and as part of a team. - Strong attention to detail. - Strong desire to learn new technologies. Certifications (Preferred) : - AWS Certified Solutions Architect - Associate. - Microsoft Certified : Azure Administrator Associate. - Google Cloud Certified Professional Cloud Architect. - Certified Kubernetes Administrator (CKA). Education : Bachelor's degree in Computer Science, Information Technology, or a related field

Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analysis Business: Global Banking Markets Principal responsibilities Working with the MSS business, IT, Compliance and Legal to assess the impact of new regulatory changes on the MSS business. Defining and refining requirements specification process and tooling. Agreeing the process and any changes, including hand-over points, with upstream / downstream stakeholders. Quality assurance of the business requirements produced by the Business Analysis team and where appropriate act as a signatory on these outputs. You will support in the management and mentoring of BA resources within the portfolio. Ensuring timely delivery of business requirements within your projects, raising any associated RAID items to project and programme management, and working with colleagues to establish effective solutions. Escalation point on all matters concerning Business Analysis. Requirements Maintains tight scope control across the programme, ensuring any changes to baseline are managed through the change request process. Engages with stakeholders effectively. Promotes and takes accountability for quality of requirements specification and identifies opportunities to improve delivery. Contributes to project status reports and ensures all aspects of business analysis performance are being managed effectively. Ensures governance decisions are applied consistently within the business analysis domain. Provides timely reports on programme status, risks and issues, evaluating programme performance based on management information. Reviews and constructively challenges project / workstream status reports and ensures all aspects of programme performance are being managed effectively. What additional skills will be good to have As a role model, encourages collaboration and team work within the BA team and more broadly within the project. Able to lead and manage the workstream / team. Drives a performance management based culture to improve and drive efficiencies and performance. Promotes the Group s Values and strategy by creating a positive work environment and promoting teamwork to drive team engagement. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Role & responsibilities Monitoring Backup jobs training the documentation, and keeping to IT Head approval. Responsible for tracking hardware and software inventory in the ticketing tool. Updating the IT assets Maintaining the labels for all IT assets. Responsible for the Backup Responsible for GMP-related queries and prepared the documentation IT-related bills are filed and kept for approval. PCB-related onsite support and coordinating with vendors supported by the reporting Head. Monitoring and maintaining the CC Cameras infrastructure and escalating to the head if anything is critical. Troubleshooting third-party applications at the Unit level and escalating to the reporting Head to get solutions from 3rd party vendors. Technical Support on Enterprise resource planning (ERP/FOCUS) to End users through (Ticket, Mail, Mobile, and Remote) in Sipra has the following modules: Accounts, Purchase, Sales, Inventory, and Payroll. Conduct training sessions for new and existing users for any developments supported by the IT Head. Knowledge on complete Desktop and Server support. Configuring servers using 2003, 2008,2012, 2016 and 2019. Knowledge on Active Directory services, Installing active directory-Domain controller, group policies and adding Client machines in to AD User administration i.e., setting up user accounts, permissions and passwords Knowledge on remote technical assistance Software installations and configurations. Establishing LAN, adding / removing nodes to / from LAN Working knowledge of MS Active Directory 2012 and 2016 Knowledge on DNS, DHCP & FTP Knowledge on firewalls, routers and switches(Cisco, WatchGuard) Giving complete technical support to all virus-related issues and network related issues Managing email, anti-spam and virus protection. Preferred candidate profile Pharma Experience is must for the candidate. Should have basic understanding for 21CFR and GXP Systems