What this job involves:
As a Transport Manager at JLL, you will be the strategic leader responsible for planning, coordinating, and overseeing comprehensive fleet operations and vehicle maintenance to ensure safe, efficient transportation services for our client's employees. This critical role combines operational excellence with client relationship management, requiring you to optimize routes, manage budgets, ensure regulatory compliance, and supervise transport teams while maintaining the highest standards of safety and service quality. You will play a vital role in JLL's commitment to delivering innovative workplace solutions by creating seamless commute experiences that support our clients' business objectives and employee satisfaction.
What your day-to-day will look like:
- Plan, schedule, and manage daily transport routes and operations while ensuring efficient vehicle utilization and optimal route performance
- Oversee comprehensive vehicle maintenance, repairs, and fitness certifications to guarantee roadworthiness and fleet reliability
- Ensure adherence to all safety regulations and government compliance requirements while conducting regular vehicle inspections and maintaining road safety standards
- Supervise, train, and manage drivers and transport staff while maintaining discipline, monitoring performance, and ensuring team accountability
- Serve as primary point of contact for transport-related queries and coordinate with vendors or logistics providers for special events and deliveries
- Monitor operational data to identify improvement opportunities in efficiency, cost-effectiveness, and service quality while utilizing technology for route planning and fleet management
- Proactively engage with clients to exceed expectations through exceptional customer service while building effective relationships across multiple organizational levels.
Required Qualifications:
- Bachelor's degree in Business, Computer Science, or related field
- 3-5 years of experience in transportation or facilities management
- Strong analytical and problem-solving skills with program management experience
- Knowledge of transportation demand management principles
- Excellent communication and interpersonal skills
- Experience with transport management software and tools
- Strong knowledge of administration, facilities, and transport management principles.
Preferred Qualifications:
- Professional certifications in fleet management or transportation operations
- Experience with route optimization software and GPS tracking systems
- Knowledge of government transportation regulations and compliance requirements
- Background in vendor management and contract negotiations
- Familiarity with budget management and cost optimization strategies
- Experience in client relationship management within corporate environments
- Knowledge of safety management systems and incident reporting procedures.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.JLL is an Equal Opportunity Employer committed to diversity and inclusion.
