1013 Transition Management Jobs - Page 21

About The Role Skill required: Trust & Safety - Content management Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years Language - Ability: English(Domestic) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. Organize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.oActive listening skills to understand team members concerns and provide effective feedback.Problem-solving and Critical Thinking:oAnalytical skills to identify issues, assess situations, and find practical solutions.oAbility to think critically and make informed decisions under pressure.Performance Management:oSkill in setting performance goals and monitoring team members progress.oCapacity to provide constructive feedback Technical / Domain Proficiency:oStrong understanding of the relevant business process and industry-specific tools.oProficiency in using software and systems necessary for team operations.oAbility to analyze data and generate meaningful insights to drive performance improvements.Conflict Resolution:oCapability to manage conflicts within the team and mediate disputes.oSkill in maintaining professionalism and promoting harmony in challenging situations.Adaptability and Flexibility:oOpenness to change and ability to adapt to evolving business requirements.oFlexibility to manage unexpected challenges and adjust plans accordingly.Client and Stakeholder Management:oStrong interpersonal skills to interact with clients and stakeholders.oAbility to understand client expectations and manage relationships effectively.Attention to Detail:oThoroughness in reviewing and validating work for accuracy and quality.oAbility to identify process gaps and areas for improvement.Ethical and Professional Conduct:oAdherence to ethical standards and professionalism in all interactions.oCommitment to maintaining confidentiality and data security. Roles and Responsibilities: Your role requires the following responsibilities Conducting Huddles:Lead daily Pre-Shift and Post-Shift meetings to discuss Performance, Process updates, and Organizational initiatives.Task Management Guidance:Provide daily guidance to team members on how to efficiently manage their day-to-day tasks.SLA and KPI Achievement:Lead the team to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)/ Critical Performance Indicators (CPIs) defined by the process and the client.Performance Reviews:Conduct regular performance reviews (Monthly, Quarterly, and Yearly) for the entire team and implement Corrective Action Plans or Performance Improvement Plans as needed.Training and Quality Coordination:Collaborate with the training team to identify Training Needs (TNI) and Assessments (TNA) and develop training plans for the team. Work with Quality Analysts to identify areas of improvement and process gaps, ensuring corrective actions are taken.SOPs and Documentation:Create/ Manage Standard Operating Procedures (SOPs) and process documentation for all client deliverables. Partake in the knowledge dissemination process.Individual Connects:Hold regular one-on-one meetings with team members to understand their performance, grievances, career aspirations, and interests, providing coaching and support accordingly.Performance Reporting:Reporting:Provide insights and data for Weekly Business Review (WBR) and Monthly Business Review (MBR) presentations. Publish performance reports on a Daily, Weekly, and Monthly basis.Leave Management:Implement a planned approach for managing team shrinkage through a Leave management system. Attendance Tracking:Accurately track team attendance for billing purposes.Time Sheet Validation:Validate team time sheets fortnightly with 100% accuracy.Security and Data Protection:Ensure adherence to all security and client data protection measures and guide the team in following required protocols Qualification Any Graduation

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap Should have delivered large scale end-end Process Transformation projects for global clients Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals Clear thought process to lead, guide and develop team to provide services to cluster of clients Strategic thinker leading the team Lead Business Excellence span across Operating Group / Delivery Region Own and deliver the Geo Automation in concert with respective delivery teams. Maintain team flexibility and skills to be able to support recovery work as needed. Maintain team recoverability Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence Implement systems and processes that deliver improvement toward 100% conformance to customer requirements Engaging with Client process team and work on project that improve client processes and drive client value Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes Build relationships with other regions and global team resources in order to support identification, review, prioritization and execution of key improvements opportunities/projects to drive results Qualification BE,BTech,Master of Business Administration

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: BE/BTech/Master of Business Administration Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Visit us at www.accenture.com.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Six Sigma Master Black Belt/Black Belt with Quality improvement and Lean Deployment background Ability to breakdown End to End process to identify automation/improvement opportunities and create automation/transformation roadmap Should have delivered large scale end-end Process Transformation projects for global clients Well versed with Industry Digital technologies & leading tools, automation, AI and Analytics plus have a proven track record of implementing Digital solutions Excellent Communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team and delivering large scale Transformation project Experience in shaping of solutions, process diagnostics, blueprinting and are savvy with PowerPoint and Excel Roles and Responsibilities: Driving Process Transformation roadmap, defining and implementing strategic initiatives to ensure our continued success in the deployment of the Business Excellence practices and Agile Automation Drive Business Excellence (BE) value proposition and secure BE involvement in most complex onshore delivery deals Clear thought process to lead, guide and develop team to provide services to cluster of clients Strategic thinker leading the team Lead Business Excellence span across Operating Group / Delivery Region Own and deliver the Geo Automation in concert with respective delivery teams. Maintain team flexibility and skills to be able to support recovery work as needed. Maintain team recoverability Transform the organization from focus on conventional detection and containment to focused on best-in-class prevention Guide, direct, maintain and monitor all activities associated with the successful application Business Excellence Implement systems and processes that deliver improvement toward 100% conformance to customer requirements Engaging with Client process team and work on project that improve client processes and drive client value Drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical business processes Qualification BE,BTech,Master of Business Administration

About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Program & Portfolio Governance Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery and bring depth of expertise to various delivery engagements. Your typical day will involve collaborating with clients to gather requirements, analyzing and designing technology best practices, and implementing business changes that enhance operational efficiency. You will be sought out for your expertise, contributing to the enhancement of Accenture's marketplace reputation while shaping strategies that bring emerging ideas to life. Your role will require fluid communication skills and a strong understanding of both technical and business aspects to foster trusted advisor relationships with clients. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentorship within the team to enhance overall performance.- Continuously assess and improve delivery processes to ensure alignment with best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Project Program & Portfolio Governance.- Strong understanding of project management methodologies and frameworks.- Experience in stakeholder management and communication.- Ability to analyze complex business requirements and translate them into actionable plans.- Familiarity with risk management and mitigation strategies. Additional Information:- The candidate should have minimum 12 years of experience in Project Program & Portfolio Governance.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Record To Report - Financial Consolidation & Close Operations Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits. Implementation of gen. ledger processes including yearend closing, journalizing. Creating and maintaining ledgers, ledger currencies, budgets, and journal entries, design to deliver a financial management solution including a flexible accounting structure, comprehensive journal processing, hierarchical summaries, intuitive inquiry and reporting as well as dynamic allocations and the management of commitments and expenditures also run Interface reports and perform close books of accounts. You will be aligned with our Finance Operations vertical and will be helping us in designing, standardizing and continuously improving the R2R process, driving efficiency, compliance & automation. Implement global process standards, policies and controls in line with corporate & regulatory requirements.Support global transformation initiatives to streamline & standardize R2R processes across all geographies. Develop process performance dashboards to monitor process effectiveness.Collaborate with IT & digital teams to implement and optimize ERP systems and automation toolsDrive change management programs to support global process adoption and behavioral shifts. What are we looking for Strong experience in finance & accounting domainPrio experience in transformation and continuous improvement projects in RTR areaAbility to manage multiple stakeholdersAbility to drive change managementAbility to work well in a teamAdaptable and flexible as role may require you to work in rotational shifts Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent Acquisition - Talent Identification Designation: Delivery Lead Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Mandatory skills -Leadership and Team ManagementStrategic Talent Acquisition LeadershipTalent Sourcing & Candidate AttractionRelationship Building and Stakeholder Management SkillsDecision MakingExcellent Communication skillsHigh levels of ATS, CRM and HR Tech ProficiencyCompliance and Legal KnowledgeProject ManagementAdvanced Reporting & AnalyticsProblem solving skillsCandidates with End to End Recruitment experience - Domestic/International Market Good to have skillsCustomer Service skillsLogical Analysis & interpretationChange Management & TransformationEmployer BrandingAssess current and future talent needs, identify mission-critical workforces, understand key workforce skills and competencies, and address talent gaps. What are we looking for NAERP/ Certification required (Preferred)SHRM / SPHRCertified Recruitment ProfessionalLinkedIn CertificationWorkday HCM Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Project Program & Portfolio Governance Good to have skills : NAMinimum 15 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement, and enhance Accenture's marketplace reputation. You will shape Accenture and client strategy, work directly with clients in a trusted advisor relationship, and implement technology best practice business changes. Roles & Responsibilities:- Expected to be a SME with deep knowledge and experience.- Should have Influencing and Advisory skills.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead and mentor junior professionals in the team.- Collaborate with stakeholders to define project scope and objectives.- Develop and maintain project plans, budgets, and timelines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Project Program & Portfolio Governance.- Strong understanding of project management methodologies.- Experience in risk management and mitigation strategies.- Knowledge of Agile and Waterfall project management frameworks.- Excellent communication and stakeholder management skills. Additional Information:- The candidate should have a minimum of 15 years of experience in Project Program & Portfolio Governance.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is responsible for supporting the Head of Transition Governance in implementing the Transition methodology across India Services. Responsibilities Direct Responsibilities Support the Head of Transition Governance in implementing the Transition methodology across India Services. Apprising India Services BM teams & SPOCs of the Transition Methodology Manage and co-ordinate Transition governance structure, assisting the Head of Transition in the preparation and co-ordination of materials. Assist in the production of the Project/Programme Forum papers, Programme Board agendas and other reporting activities and ensure all Project/Programme Forum papers, Programme Board agendas and communications to stakeholders are prepared to a high standard on a timely basis. Support the Head of Transition Governance to drive consistency in adoption across ISPL & alignment to all applicable Global Offshoring governance. Regularly engage India Services Businesses & their Onshore counterparts to understand their transition plans. Setup Project Kick-Off calls to: Provide an overview of the Transition Methodology, Explain the Transition Methodology and qualifiers, share project artefacts. Agree on governance to be followed and meeting frequencies. Agree on key documentation & signoffs to be submitted by the Project team at each phase for control & audit management. Provide guidance to Business around transition related queries/issues. Act as Toll Gate keeper during various phase of the transition Ensuring all Risk, Assumptions, Issues & Dependencies (RAID) are identified and addressed promptly and if necessary escalated on a timely basis. Pro-actively maintain the initiative RAID log and assist Business Project managers and work stream leads in the management and resolution of issues and risks. Review compliance to Transition Governance by defining documentation & sign-off requirements. Ensure management of Milestone and project data in core tools (SharePoint, Shared drives etc.) Providing coordination support on specific projects as and when required Technical & Behavioral Competencies Technical Attributes At least 6+ years of relevant experience, ideally in a similar PMO role, Project Control or Business Management Demonstrated analytical and organizational skills. Strong project management and business analysis experience Strong proficiency in Microsoft Office (particularly MS Excel, PowerPoint, and Word) Personal Attributes Self-motivated, results driven, and take ownership of assigned tasks with ability to follow through. Methodical, analytical, and organized, with strong problem-solving skills and attention to detail Ability to manage change and complexity with confidence. Ability to address a wide variety of topics simultaneously and in a structured manner. Excellent communication and stakeholder management skills Good interpersonal skills and team player, with ability to effectively influence and work with stakeholders at all levels. Specific Qualifications (if required) Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Ability to deliver / Results driven Attention to detail / rigor Transversal Skills: Ability to develop and leverage networks Ability to develop and adapt a process Analytical Ability Ability to understand, explain and support change Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 10 years

About The Role Skill required: NA - Business Transformation Designation: Business Transformation Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Accounts Payable ProcessingAccounts Receivable Ledger MaintenanceAutomation AnywhereBusiness TransformationRecord to Report AssessmentsAbility to perform under pressureProblem-solving skillsAbility to establish strong client relationshipStrong analytical skillsResults orientation Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Leading MNC for Transitions. Candidates with Min 3-4 years experience in Travel Vertical. BPO Transitions is a must, core Transitions exp required with solutioning and implementation. Currently in Operations will not be eligible. Required Candidate profile 10+ years of experience, most of which should be in BPO environment. Project/Program Management exp with end to end solutioning/solution design implementation exp, Due diligence.

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Oracle Utilities Work and Asset Management Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : min 15 years of education Summary :As a Program/Project Management Representative for Oracle Utilities Work and Asset Management, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. Your typical day will involve leveraging standard tools, methodologies, and processes to deliver, monitor, and control service level agreements. Roles & Responsibilities:- Lead the planning and execution of assigned programs, projects, or contracted services, ensuring adherence to timelines, budgets, and quality standards.- Collaborate with cross-functional teams to identify and mitigate risks, resolve issues, and ensure successful delivery of outcomes.- Develop and maintain project plans, status reports, and other project-related documentation, utilizing project management tools and methodologies.- Manage stakeholder expectations and communication, providing regular updates on project progress, risks, and issues.- Ensure compliance with organizational policies, procedures, and standards, including security and data privacy requirements. Professional & Technical Skills: - Must To Have Skills: 12+ years of experience in Oracle Utilities Work and Asset Management.- Good To Have Skills: Experience in program and project management, including planning, execution, and monitoring.- Strong understanding of project management methodologies, tools, and techniques.- Excellent communication, collaboration, and stakeholder management skills.- Ability to manage multiple projects and priorities in a fast-paced environment. Additional Information:- The candidate should have a minimum of 12 years of experience in Oracle Utilities Work and Asset Management.- The ideal candidate will possess a strong educational background in computer science, engineering, or a related field, along with a proven track record of delivering successful programs and projects.- This position is based at our Bengaluru office. Qualification min 15 years of education

MakeMyTrip (India) Pvt Ltd is looking for Implementation Professional to join our dynamic team and embark on a rewarding career journey Project Planning:Collaborating with stakeholders to define project goals, scope, and deliverables Developing detailed project plans, including timelines, resource allocation, and milestones Team Management:Leading and coordinating a team involved in the implementation process Assigning tasks, setting priorities, and ensuring team members are aligned with project objectives Execution Oversight:Monitoring the progress of the implementation to ensure that it aligns with the project plan Addressing issues and obstacles that may arise during the implementation phase Stakeholder Communication:Communicating regularly with stakeholders, providing updates on progress, and addressing concerns Managing expectations and ensuring that stakeholders are informed about key milestones Quality Assurance:Implementing and overseeing quality assurance processes to ensure that the deliverables meet predefined standards Conducting reviews and audits as necessary Risk Management:Identifying potential risks to the successful implementation of the project and developing strategies to mitigate them Responding to unforeseen challenges in a proactive manner Training and Support:Coordinating training programs for end-users or relevant staff to ensure a smooth transition to the new system or process Providing ongoing support and troubleshooting during and after implementation

As a Manager in the Revenue Cycle department with over 10 years of experience, your primary role will be to provide leadership and direction to the operations team. You will be responsible for ensuring that production and quality targets are met in accordance with SLAs across all teams. Your day-to-day responsibilities will include managing resources effectively through various shifts, overseeing capacity management, and ensuring staffing requirements are met on a daily basis. Additionally, you will be tasked with controlling attrition and shrinkage, as well as providing assistance during transition and ramp-up phases. You will be the main point of contact for clients, implementation teams, and senior management, offering a strategic perspective on transitions. Your role will involve designing transition roadmaps for new clients, conducting due diligence in line with client SLAs, and setting clear expectations for both internal operations teams and clients. To ensure project timelines are met, you will work closely with your team to identify potential risks, develop mitigation strategies, and establish backup plans. Collaboration with cross-functional teams such as HR, IT, Recruitment, Admin, and Sales will be essential during the transition process. Building strong relationships with clients, support departments, and operations teams is crucial. Your role will also involve grievance handling, identifying training needs, coordinating with the training department, and overseeing change management initiatives. Involvement in the interview process when necessary is also part of your responsibilities. Having Six-Sigma or an MBA will be advantageous for this role. In-depth knowledge of healthcare revenue cycle management and coding on the provider side, along with a coding certification, is required. A minimum of 6-8 years of transition experience and 3-5 years in US healthcare is preferred. Proficiency in MS Office is essential to excel in this role.,

The role requires someone with more than 10 years of experience in field sales of any product in the B2B space. You will be responsible for developing a client base and selling all Ricoh products and solutions, including Copiers, Printers, Multi-Functional Devices, Software Solutions & Managed Print Services (MPS). Candidates with prior experience in companies such as Ricoh, Canon, Xerox, Konica Minolta, Wep & HP are preferred. Your main responsibilities will include creating opportunities for Managed Print Services (MPS). You will need to create a sales plan for existing accounts and identify potential accounts in different verticals within the assigned region. It will be your responsibility to plan and strategize to penetrate listed accounts, find new accounts, establish connections with key stakeholders, and build relationships. You are expected to reach out to new accounts to understand their organization, existing office imaging infrastructure, document management solutions, and current or upcoming needs where Ricoh's products and services can be positioned. Generating prospects and maintaining a healthy sales funnel to meet the assigned sales plan is crucial. You will need to propose solutions to new accounts within the region for their office imaging needs, including both hardware and solutions. Ensuring customer service and satisfaction as per the client's expectations, building brand loyalty, and identifying opportunities for other businesses like IT Hardware/Software solutions are key aspects of the role. You will also support in the execution of orders received and be accountable for project management and transition management in the account. Additionally, supporting outstanding collection and addressing any compliance needs arising from the MPS contract signed with the account will be part of your responsibilities. Effective communication skills are essential for this role. You should be able to convey thoughts and ideas by listening first and ensuring that the concerned person or group has grasped the core message. Having a consistent record of achieving results, being accountable towards assigned goals, displaying eagerness to learn and develop oneself, and demonstrating customer focus by delighting customers to create valuable professional relationships leading to additional business opportunities are qualities that are highly valued for this position. This is a full-time job with a day shift schedule based in Chennai, Tamil Nadu. Reliability in commuting or planning to relocate before starting work is preferred. Experience in Managed Print Services Sales for at least 1 year is preferred.,

So, what’s the role all about? Concierge will strive to deliver excellence in all conversations by connecting with leads to qualify or un-qualify them for our customers by engaging leads through SMS, and email. We ensure every lead we engage with is helped in an accurate and timely manner, while discussing their interests, over their preferred channel of choice. Conversations are handled with empathy, positivity, and a willingness to meet all their needs. Qualified leads are connected with our customers when they’re available for live transfers or through our call connect system. This position requires extensive computer experience as well as a thoughtful, quality driven approach to lead engagement. How will you make an impact? Input leads responses, notes, and disposition statuses into the assigned incoming lead proles. Utilize systems to gather and conrm information prompted by incoming SMS/email. Provide exceptional customer service, and written communication skills while working independently with discipline and motivation to succeed in a virtual environment. Read and comprehend previous "Lead to Concierge" interactions to accurately continue the conversation to determine a qualied or unqualied lead. Coordinate and conrm incoming leads that inquire about national services provided by our clients. Accurately document all conversations according to standard operating procedures in our console. Thoroughly follow client and department standards and system procedures. Display a positive team focused attitude with the ability to adapt and embrace change to t business needs. Thrive in an ever-growing and ever-changing environment. Have you got what it takes? High school diploma or equivalent required (graduate) Minimum 2-4 years of previous experience working in customer service required. Ability to type 30 WPM required. (recommend increasing to 45 – 50 WPM) Your performance will be measured by Quality 85% or higher AHT 45 seconds Schedule adherence 93% Accurately schedule appointments AWS, Azure, HP, Dell, VMWare, and Citrix certifications are a plus What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Manager , Contact Center Operations Role Type: Individual Contributor

Responsibilities Financial Negotiation & Budgeting: Lead financial negotiations with vendors to secure favorable terms and maintain cost-effective operations. Manage the centers budget, Contract and Agreement Management: Finalize agreements, including Master Service Agreements (MSA), Statements of Work (SOW), and Service Level Agreements (SLA) with vendors. Ensure all contracts align with the company s goals and operational capabilities. Supply Chain & Operations Management: Manage operational resources, including supplies, equipment, and infrastructure, ensuring that all are available and operational for seamless business functioning. Act as a checker if the agents and support staff like TLs, trainers etc. are being logged in timely (He/she will act as a checker Maker will still be the pod Vendor Relationship Management: Build and maintain strong, positive relationships with vendors, ensuring effective communication, issue resolution, and long-term partnerships. Retention & Churn Management: Implement strategies to reduce churn along with the HR as a checker and enhance overall satisfaction of employees by identifying and addressing potential issues promptly. Technical Issue Resolution: Work closely with the technical teams of vendors to address and resolve any operational or technical challenges affecting service delivery. Dealing with and addressing Employee issues related to Facilities and office admin. Audit & Compliance: Conduct Weekly audits to assess center s compliance with internal policies, industry regulations, and client requirements. Ensure all operations adhere to information security protocols and compliance standards Eg: Frisking by the guard, Attendance management via Biometric, Server room locked etc. Conducting daily audit around hygiene for the production floor, pantry and washrooms and ensuring the POC fixes it immediately. Assist in monthly expense reports, maintaining physical bills and sending them to accounts every month. BPO Transition Management: Oversee the transition process when switching or onboarding new BPO providers, ensuring minimal disruption to operations and meeting established timelines. Infrastructure & Inventory Management: Ensure that all infrastructure and inventory requirements are met before initiating new hire training programs (NHT), including IT infrastructure, equipment, and other resources like Systems, noise cancellation headphone, notepads, projector, stationary etc. Manage and maintain office asset lists Requirements Education: Bachelor s degree in business administration, Management, or a related field Experience: Minimum of 3 years in BPO operations or related management roles, Skills: Strong experience in BPO operations management, including staff management, and vendor management. Proven ability to negotiate contracts, manage budgets good communication skills, both written and verbal, in English and Hindi. Should be able to give strong pushbacks to the vendor Strong problem-solving and decision-making skills with a focus on operational efficiency. Familiarity with BPO-related software and tools (, ERP, Workforce Management). Key Attributes: Strong leadership and team management abilities Excellent organizational skills and the ability to manage multiple priorities simultaneously. Detail-oriented with the ability to implement and adhere to strict operational procedures and policies. Ability to work in a fast-paced, dynamic environment and adapt to changing business needs. Logistics Location - Noida Compensation : Competitive! Joining - ASAP! Why should you consider us seriously? We believe that long-term, people over product and profits, prioritize culture over everything else. See Glassdoor reviews. We are a well-balanced team of experienced entrepreneurs and are backed by top investors across India and Silicon Valley (Chiratae Ventures, Blume Ventures, Abstract Ventures, Emergent Ventures; Senior execs at Google, Square, Genpact & Flipkart; Co-founders of Infosys, Snapdeal, Slideshare, Zomato, etc.) Freedom and Responsibility Entrepreneurial Team Exponential Growth Healthcare (Physical & Mental Wellness) Please Note:

Job Roles & Responsibilities: At least 10 years of Healthcare RCM Experience. Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals. Willingness to work US shifts. Expertise with MS Office tools like PowerPoint, Excel, etc. Preferred Qualification Any Graduate or above. Desired Skills: Develop the Operations strategy for the organization, keeping in mind the business requirements. Execute these innovative strategies to improve and secure business delivery. Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes. Performing operational due diligence for new prospective clients ? Manage onshore centers for Patient collections and Insurance billing. Experience in project transition will be a value add. Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection. Strong understanding of all downstream revenue cycle offices and experience of handling entire functions of Healthcare RCM - Payment posting, AR Follow-up, Denial Management & Patient Billing (Voice & Non voice) Should have experience in expanding operations and work on prospect clients, RFPs, SOPs and DOUs etc. Ensure that the portfolio/s meets client and internal company performance benchmarks. Actively develop the management capabilities and business acumen of direct reportees, and drives the development of team members, ensuring full and well- rounded team competency. Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external) Excellent analytical, verbal and written - communication and presentation skills. Proficient in Excel and PowerPoint to create/read/analyze weekly reports, dashboards for both internal management and clients. Strong interpersonal skills to be able to effectively relate with the public, patients, organizations and employees. Staff development including training, coaching and competency assessment.

Job Title: FIN_Global Middle Office_AN Job Code: 10254 Country: IN City: Mumbai Skill Category: Finance Middle Office Description: Nomura Overview: Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.co m . Nomura Services, India supports the group s global businesses. With worldclass capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group s global operations. At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been wellrecognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards. Divisional Overview : Global Middle Office (GMO) is a control function focused on the integrity of key transactional, risk and financial data and reporting. GMO will also perform an Advisory role partnering with the business and management to help deliver the firmwide strategy. To achieve this GMO will leverage the latest Digital Innovation & Automation (DI&A) opportunities to optimize GMO s efficiency and operating model. Key Responsibilities include: Data Management: Providing a complete and validated data set of transactional information, efficiencies in the production and proactive management of these data sets Control: Provide assurance on accuracy of firm s financial statements through daily PL validation, Risk Model inputs, Proactive management of internal inventory and collateral obligations to ensure key liquidity / collateral requirements are optimized Advisory: Provide business support and oversight on new products/transactions, financial resources, liquidity management and trade bookings. Propose and implement FTB process improvements; institute performance analytics; and help navigate regulatory, industry and account changes Business Unit Overview: The Fixed Income Middle Office team (Transaction Control, TC) based in Powai is continuously and actively engaged in supporting Nomuras Fixed income businesses spread across EMEA, Americas, Asia and Continental regions. Fixed Income Operations supports a varied range of Fixed Income products & franchisees offered by Nomura to its clients. The Fixed Income MO/TC plays a pivotal role between Clients and Front Offices on one side and Nomuras in house teams & divisions ranging from Information Technology, Core Operations, Client Service Representatives, Transition Management Group, Data Management and Operations Control on the other. Position Specifications: Corporate Title Analyst Functional Title Analyst Experience Freshers Qualification Graduate/MBA Role & Responsibilities: Knowledge (Academic) of Fixed Income Derivatives business Handling internal & external trade queries and resolving them Handling Inter entity /Intersystem Reconciliations for Fixed Income products Ongoing focus on training and development plans Mandatory Skill Set : Academic Graduate Finance/MBA (Preferable) Essential skills: Strong Analytical skills, Knowledge and understanding of Fixed Income products Strong MS Excel skills Ability to work on tight deadlines Good communication skills Desirable Skill Set Proactive in raising issues and resolving exceptions Eye for detail and ability to analyze Team player & Team Leader Relations management internal & external counter parts Nomura Leadership Behaviours: Leadership Behaviours Description Element Exploring Insights & Vision Comprehensively analyse the nature of the problems we face and set our focus toward the future vision Gather Intelligence Create a vision Identify an issue Making Strategic Decisions Analyse options and feasibility to resolve issues, in making judgments and recommendations Identify countermeasures Assess feasibility Make a judgment Inspiring Entrepreneurship in People Promotes the vision and goals to others in such a way that inspires commitment and independent contributions Influence Inspire Commit Elevating Organizational Capacity Maximize organizational productivity through leadership development and engagement Have an ownership in own development Support other s growth Encourage organizational growth Inclusion Respect diverse perspectives and promote psychological safety and the creation of a risk culture Foster psychological safety Encourage the active participation of all talent Foster a risk culture We are committed to providing equal opportunities throughout employment including in the recruitment, training and development of employees. We prohibit discrimination in the workplace whether on grounds of gender, marital or domestic partnership status, pregnancy, carer s responsibilities, sexual orientation, gender identity, gender expression, race, color, national or ethnic origins, religious belief, disability or age. *Applying for this role does not amount to a job offer or create an obligation on Nomura to provide a job offer. The expression "Nomura" refers to Nomura Services India Private Limited together with its affiliates.

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. Job Description - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

We are looking for a skilled professional with 7 to 12 years of experience to join our team as a Manager - EBS Fin Functional in the IT Services & Consulting industry. The ideal candidate will have a strong background in finance and functional management, with excellent leadership skills. Roles and Responsibility Manage and oversee the implementation of financial modules within the EBS system. Collaborate with cross-functional teams to ensure seamless integration of financial systems. Develop and maintain financial reports, dashboards, and analytics to support business decisions. Provide training and support to end-users on financial systems and processes. Ensure compliance with financial regulations and standards. Analyze financial data to identify trends and areas for improvement. Job Strong knowledge of finance and accounting principles, including general ledger, accounts payable, and accounts receivable. Experience with financial reporting, budgeting, and forecasting. Excellent analytical and problem-solving skills, with attention to detail. Strong communication and interpersonal skills, with the ability to work with stakeholders at all levels. Ability to lead and manage high-performing teams, focusing on development and growth. Strong understanding of financial software applications, including EBS.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience as a Senior Process Manager or similar role. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze complex data and make informed decisions. Experience with process improvement initiatives and change management. Strong understanding of industry trends and best practices.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Implement change management strategies to ensure successful process changes. Provide training and support to team members on new processes and procedures. Job Requirements Minimum 5 years of experience in process management or a related field. Strong knowledge of process management principles and methodologies. Excellent communication, leadership, and problem-solving skills. Ability to analyze data and make informed decisions. Experience with process improvement tools and techniques. Strong understanding of industry trends and best practices.

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Develop and maintain process documentation and standard operating procedures. Collaborate with cross-functional teams to identify and resolve process issues. Analyze data and metrics to measure process performance and make informed decisions. Lead and motivate a team of process managers to achieve business objectives. Ensure compliance with industry standards and regulatory requirements. Job Requirements Proven experience in process management and leadership. Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills, with the ability to work with diverse teams. Ability to prioritize tasks and manage multiple projects simultaneously. Strong knowledge of process management tools and technologies. Experience in managing and motivating a team of process managers.

We are looking forward to hire Project Management Professionals in the following areas : 15 + years of experience in SAP Project Management, Experience in Implementation & Roll-Out projects, Consulting Services & Agile methodology. Should have experience in any of the functional modules - SAP FI/ LE-MM, SAP WM, SD, PP-QM, etc. Experience in Transition Management, Enhancement / Small Project implementation (In Agile Methodology) Should have experience in different phases of Project Life Cycle Requirement gathering, System Design, Configuration, Customization, Integration and Testing, Production Cutover, and Support Have a constant watch on resource utilization and forecasting on resource capacity requirement if any and will constantly look for cost optimization and continuous improvement to pass on value addition to customers. Coordination with client project manager Review the team performance, identify areas of improvement & implement the improvement plans. Improve operational efficiency & work on the opportunities for continuous improvements. Regular project review meetings with clients and other stakeholders Project / Program status monitoring & reporting Efficiently manage revenue & cost P&L responsibility with margin targets, revenue recognition, growth, and forecasting. Engaged in project scooping while providing support for pre-sales and commercial teams in the preparation of proposals and contracts. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Provides functional guidance to the team and leads. Interacts proactively within the internal extended teams and client to ensure accurate problem resolution corrections and reporting.Operational oversight to provide services at expected levels with a clear customer focus. Serves as a Subject Matter Expert for related processes. Prior experience in AR - Dispute processes will be an advantage Ability to lead and motivate team to achieve performance goals Stakeholder management - Ability to collaborate with multiple stakeholders mid to senior management and drive discussions in the meetings Ability to work in multi-cultural environment. Managing global and regional stakeholders.Strong customer orientation and communication skills Supports transitions and knowledge transfer monitoring critical deliverables Problem solving skills including resolving all escalated issues and disputes.Ability to drive transformation and Process improvements standardization and automation.Support the measurement and delivery as per targets and service levels Proactively challenge the Status Quo making fact-based recommendations Review and publish analysis & reports Sound analytical & interpersonal skills Contact Person Prernaraj Contact Number -9840039146 Email id- prernaraj@gojobs.biz