Senior Process Manager

eClerx

3 - 7 years

5 - 9 Lacs

Pune

Posted:2 days ago| Platform:

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Skills Required

standard operating procedures data analysis regulatory process management process documentation project management operations management team management process transition process improvement quality assurance transition management sla management

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Senior Process Manager to join our team at eClerx Services Ltd., an IT Services & Consulting company. The ideal candidate will have a strong background in process management and excellent leadership skills.

Roles and Responsibility

Manage and implement process improvements to increase efficiency and productivity.
Develop and maintain process documentation and standard operating procedures.
Collaborate with cross-functional teams to identify and resolve process issues.
Analyze data and metrics to measure process performance and make informed decisions.
Lead and motivate a team of process managers to achieve business objectives.
Ensure compliance with industry standards and regulatory requirements.

Job Requirements

Proven experience in process management and leadership.
Strong analytical and problem-solving skills with attention to detail.
Excellent communication and interpersonal skills, with the ability to work with diverse teams.
Ability to prioritize tasks and manage multiple projects simultaneously.
Strong knowledge of process management tools and technologies.
Experience in managing and motivating a team of process managers.

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