753 Training Delivery Jobs - Page 27

Job Description: We are seeking an enthusiastic and result-oriented Trainer to train and energize our front-end retail staff across branches of WHP Jewellers. The role involves driving motivation, sharpening customer handling skills, boosting conversion rates, and building strong product knowledge in our teams. Key Responsibilities: Design and deliver training sessions for showroom sales staff. Coach staff on conversion techniques and objection handling. Conduct engaging sessions on jewellery product knowledge (gold, diamonds, silver, etc.). Develop sales-focused content , SOPs. Regularly visit stores to observe, train and assess performance . Customize training modules based on branch-specific challenges . Key Skills Required: Strong communication and public speaking skills. Ability to connect with diverse retail staff. Hands-on experience in sales coaching and training content creation . Experience in the luxury retail / jewellery industry is a strong advantage. Fluency in Marathi , Hindi , and English . Desired Candidates may reach out to Prachi Ma'am on 8108187367.

Lead, supervise, and motivate a team of Sales Executives to achieve daily, weekly, and monthly Training target Monitor team performance and provide regular coaching, feedback & training to drive improvements Min 1 year on paper as Trainer mandatory Required Candidate profile If interested the call/whats app Hr Anika @ 7738581678 or 9372866709

Aga Khan Rural Support Programme (India) is looking for Trainers/Master Trainers to join our dynamic team and embark on a rewarding career journey Design training modules and deliver sessions Evaluate trainee performance and provide feedback Mentor new trainers and standardize practices Continuously update learning content

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others. Experience1-3 Years.

Role The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way DO The trainer plays a pivotal role from start to end of the Domain training that includes the following: Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team Deliver Generic Domain Specific Modules along with up skilling resources on process. Structure On boarding Training requirements, Pre Process, Customer Visits etc. Ensure that all new employees go through the defined new learning path for their respective roles in the account Deliver pre-process and process training for new employees Support new hires during OJT and GO-live Provide refresher and remedial training for existing employees Ensure all regulatory requirements are complied with from time to time Maintain trainee data and information Generate training reports from time to time Support any administrative tasks like trainee roster and scheduling etc. Create/Customize training content for delivery Provide feedback and coaching to analysts on the floor Take ownership for improvement in analysts performance Analyze training needs for employees working for the account. Responsible for account level Training metrics Responsible for adhering to training standardization guidelines defined by the BU Training Function Responsible to work with ops to bridge gaps during training. Mandatory Skills: L&P Policy Acquisition & Servicing. Experience8-10 Years.

Job TitleTrainer Experience5-9 Years Location:Chandigarh, Nagpur, Chennai, Hyderabad : RESPONSIBILITIES Deliver training on the English program delivery and methodology to the teachers of schools that have adopted the program. Conduct regular support visits to the assigned schools, monitor sessions, and provide feedback for improvement to the government/school management. Manage the school's delivery and effectiveness of the program in the geography assigned and ensure positive feedback. Build relationships and maintain good rapport with the government department and functionaries. Generate timely project reports and documents, ensuring effective communication between the company and the respective government or school partner(s). Qualification: Excellent communication and presentation skills. Strong fluency in English and Hindi language. Experience in project management and coordination is preferred. Location - Chandigarh,Nagpur,Chennai,Hyderabad

Ability to conceptualize innovative programs that connect with targeted audiences Proficient in TNA & TNI, Training Delivery, Behavioral Training, Adult Learning Good knowledge of Learning Strategy (learning & e-learning platforms & practices) An effective communicator with excellent interpersonal skills and having a keen aptitude for learning and applying new knowledge resourcefully Strong organizational skills with business oriented thinking Creating training programmes that are aligned with the organisations objectives and have a strong understanding of the same Acting as the go to person within the business for anyone with questions or queries regarding training and development plans Working closely with various leaders across the organisation and having a full understanding of their units and training requirements Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching Having an awareness of the allocated budget and an ability to find solutions in order to implement the required training Building relationships with 3rd party training providers Managing the development of the HR team from a training perspective Developing and implementing learning strategies, curriculum and programs that are aligned with the organizations objectives Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance Identifying training needs by consulting with stakeholders and using needs assessments Plan, co-ordinate and implement the Induction and orientation effectively Strategizing, designing and planning engagement activities for the staff members and clinical members Executing organisation wide employee satisfaction surveys, deriving inferences from the results and presenting to the management Organizing, managing and budgeting organisation wide events such as festivals, celebrations, annual day, milestone achievements Creating, deploying and driving employee engagement initiatives across levels to enhance employee wellbeing, productivity and satisfaction Promoting equality, diversity and inclusion in all aspects of the employee engagement activities.

Key Responsibilities: Training Delivery: Conduct training sessions on various software applications, tools, and programming languages for individuals or groups, both in-person and online. Curriculum Development: Design, develop, and update training materials, including manuals, guides, presentations, and hands-on exercises, tailored to different skill levels. Assessment & Evaluation: Create and administer assessments to evaluate trainees' understanding and proficiency, providing feedback and additional support where needed. Technical Support: Assist trainees with technical issues during training sessions, ensuring smooth and uninterrupted learning experiences. Willing to handle Software training for jobseekers and employed.

Naresh IT KPHB branch is looking out for Experienced offline full time Faculties for Java. Candidate should be strong in Spring, hibernate, spring boot, web services, micro services etc and should have rich experience in giving classroom training. Mandatory to have training experience. Good to have additional skills. Responsibilities: Design and deliver comprehensive Java training programs for students at various experience levels. Develop engaging and interactive course content that covers core Java concepts, Spring Framework (including Spring Boot), Hibernate, web services, microservices, and more. Effectively explain complex technical concepts in a clear and concise manner. Conduct practical coding exercises and projects to solidify student understanding. Provide ongoing support and guidance to students throughout the training program. Stay up-to-date with the latest advancements in Java technologies and incorporate them into your curriculum.

-Answer incoming calls and respond to Trainers emails -Management and resolve customer & Trainers complaints -Identify and Resolve issues of existing candidates -Plan and schedule batches Oversee batch and classes quality control and improvement Required Candidate profile -Strong verbal and written English communication -Ability to efficiently manage schedule batched and coordinate -Comfortable with Rotational Week Off -Familiarity with relevant tools (zoom, portals) Perks and benefits Timing: 12pm-8:30pm or 2PM-10:30pm

Job Title : Training - Trainer Location State : Karnataka Location City : Bangalore Experience Required : 3 to 4 Year(s) Shift: Rotational Work Mode: Onsite Position Type: Contract Openings: 3 Interested candidate share there updated resume sangeeta.t@varite.com For more information contact sangeeta @ 8929376486 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American multinational computer technology company headquartered in Austin, Texas, United States. A global technology provider offers a comprehensive suite of software solutions, encompassing a flagship relational database management system, enterprise resource planning, customer relationship management, and cloud services. Additionally, the company delivers middleware products, business intelligence tools, and industry-specific applications, addressing diverse business needs worldwide. As a key player in application development, it stewards a widely utilized programming language. These software solutions cater to businesses across various industries and are widely adopted for scalability, security, and innovation. About The Job: This is primarily an operational and executional role focused on ensuring the smooth delivery and administration of learning initiatives - A key aspect of this role involves providing regular reports on the organization's learning tools and resources. - The individual will also play a key role in fostering a culture of continuous learning by providing the necessary operational support for program implementation for core and vendor based programs. - The ideal candidate should be proactive leveraging internal learning systems, and enhancing the efficiency of learning processes for the org. - The candidate should be ready to scale up and handle increasing responsibilities within the team, showing potential for future leadership. Essential Job Functions: Experience: Minimum of 3-4 years of work experience, preferably with exposure to learning and development operations or administrative roles involving stakeholder management and data reporting. Technical Skills: o Excel: Advanced proficiency is highly desirable, with the ability to create and manage spreadsheets, perform data analysis (e.g., using formulas, pivot tables), and generate reports. Willingness to learn advanced Excel skills is essential. o MS Office Suite: Good working knowledge of other MS Office tools, particularly PowerPoint for presentations. o Experience with Learning Management Systems (LMS) or other learning technology platforms will be an advantage. 4. I nterpersonal & Communication Skills: o Strong interpersonal skills with the ability to build rapport and collaborate effectively with stakeholders and team members. o Excellent verbal and written communication skills in English are mandatory for clear and concise interactions and reporting. 5 . Stakeholder Management: Ability to proactively engage with stakeholders and talent representatives from different teams to understand their learning requirements and contribute to the planning of relevant training programs (virtual/in person) 6. Reporting & Analysis: Responsible for collecting, organizing, and maintaining data related to learning tools and resources. This includes generating regular reports on learning activities, participation, attendance, utilization, hours etc. 7. System Improvement: A proactive approach to identifying and contributing to system improvements as needed. 8. Organizational & Mindset Skills: o Highly organized with a strong ability to maintain data in a structured and easily accessible manner. o Excellent time management and prioritization skills, with the ability to manage multiple tasks effectively. o Ability to work collaboratively with the team to prioritize and reprioritize tasks as needed to meet evolving demands. 9. Location & Work Model: Must be based in Bangalore and willing to work in a hybrid model, including regular office presence for physical training program coordination and as required by the team. Qualifications: Education: Bachelor's degree in any discipline (includes BA/BSc/BCom/BE/Liberal Arts) How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

JD @ To Head COE, L&D for India Operations Curriculum development, instructional design, training materials, LMS. Needs assessment, learning objectives, curriculum development, training delivery methods, learning theories Reports to HR Director

VERY URGENT REQUIRMENT This is regarding your profile on naukri.com. We wish to connect with you for the below position of Training & Learning & Development (L&D) Specialist. If you find the below opportunity is suitable to profile & you interested to enter in Core Technical Innovative workforce so, please share your updated CV to hr@relyservices.com Company Name: Rely Services Inc. Designation Lead Training & Learning & Development (L&D) Specialist Location: Baner, Pune Work mode: Work from Office Work Time: Central Time Zone: Experience: - Min 8+ year experience in Training L&D, preferably IT & ITES. Position Overview : We are seeking a dynamic and experienced Training & L&D Specialist to lead and manage our organizational learning initiatives. The ideal candidate will be responsible for designing, implementing, and evaluating training programs that enhance employee skills, support leadership development, and align with our core values and strategic goals RELY SERVICES: Founded in 1997, with headquarters in Chicago, USA, and global facilities in Pune, India, and Australia, Rely Service is an IT outsourcing and software development company. Our services integrate IT staffing, Big Data, Software Development, and BPO to deliver high-end business services to our clients. Rely leverages enterprise data to boost organizational performance, streamline business operations and create new channels for your company growth. Key Responsibilities: Training Calendar Management: Develop and maintain an annual training calendar in alignment with business needs and employee development goals. Content Development: Design and develop engaging training content and materials for both technical and soft skills programs. Training Delivery: Conduct weekly skills-based and generic training sessions across departments. Leadership Development: Design and deliver leadership development programs for mid to senior-level managers. Performance Improvement Plans (PIP): Oversee and support the execution of PIP programs in collaboration with HR and line managers. Core Values Workshops: Facilitate monthly workshops to reinforce organizational core values and culture. Training Effectiveness & Reporting: Track participation, gather feedback, and measure the effectiveness of training programs using KPIs and analytics. Strategic Alignment: Ensure all training initiatives are aligned with organizational goals and employee career paths. Qualifications & Skills: Bachelors or masters degree in human resources, Organizational Development, Psychology, or related field. Minimum 8 years of experience in Training, Learning & Development, or a similar role. Proven experience in designing and delivering training programs. Strong facilitation, presentation, and communication skills. Proficiency in using LMS platforms and training tools. Ability to analyze data and generate actionable insights. Strong organizational and project management skills. Willingness to work overlapping hours to support US operations. Preferred Qualifications: Certification in L&D, Instructional Design, or Coaching (e.g., CPLP, SHRM, ATD). Experience in digital learning tools and e-learning content creation. Note: - This is a very urgent position so the applicant’s active response to the entire interview process is a MUST . Thanks & regards, Team Member – Talent Acquisition Rely Services Inc. Email – hr@relyservices.com Web – www.relyservices.com

Position: Process Trainer (GIS) Required Skill: • Develop and deliver GIS training for all skill levels. • Create training materials and online resources. • Conduct hands-on sessions with GIS software (ArcGIS, QGIS). • Analyze spatial data using mapping software and identify patterns and trends. • Design digital maps and convert physical maps to digital formats. • Perform data cleaning and transformation for desired outputs. • Generate reports utilizing data visualizations. • Manage a digital library of geographic maps. • Utilize Geoprocessing tools like clipping, merging, and reprojecting. • Evaluate training effectiveness through assessments and feedback. • Provide one-on-one coaching and technical support. • Stay updated with GIS advancements and incorporate them into training.

Position: L&D Specialist :AV Simuation (Process tariner) Required Skill: • Hands-on experience with AV simulation tools and YAML scripting Deep understanding of LiDAR data, synthetic simulation, and scenario-based testing Knowledge of AV modules: prediction, planning, perception, and motion control Proficiency with GenAI tools for automation and analysis Strong analytical and presentation skill • Proficient in Jira, MS Excel/PowerPoint, Confluence, Notion, and dashboard tools • Excellent command over English language Good facilitation & Communication Skills Attention to Detail Positive Attitude/Approach Strong Interpersonal Skills & Analytical bent of mind Excellent Time & Quality Management Good team player • Exposure of working under overseas/cross-cultural client setup

Developing and implementing HR policies and procedures that align with overall goals. Managing recruitment process including posting job openings, screening resumes and conducting interviews onboarding new employees, including posting necessary

Are you looking for growth-oriented and rewarding process trainer jobs in DurgapurAt Fusion CX, we empower trainers to inspire, guide, and lead our new hires in mastering the telecommunication process. If you are passionate about learning, development, and making a tangible impact, this is your opportunity to shine. Fusion CX is at the forefront of customer experience transformation, and as a Trainer in Fusion CX Durgapur, you will play a vital role in delivering high-quality training to a telecommunication process team, creating future CX leaders, and shaping the future of CX. Job Description Trainer Telecommunication As a Trainer in the Durgapur for the telecommunication process, your responsibilities will include: Managing and conducting New Hire Training batches to ensure all new recruits are fully equipped with the necessary knowledge and skills. Delivering engaging and effective process training that fosters learning outcomes. Creating learning experiences that engage learners to achieve and demonstrate learning outcomes Collating feedback on completed training to evaluate and measure results and make improvements where required Developing and updating training schedules to assess and address training needs. Collaborating with other trainers, managers, and leadership to ensure cohesive and aligned training strategies as a trainer in a telecommunication process. Tracking and compiling collected data, ensuring accuracy and effectiveness. Designing and conceptualizing training materials to meet the learning needs of new hires and employees. Communicating ongoing training requirements and conducting refresher courses based on TNI/BQM (Training Needs Identification/Business Quality Measures). Testing and reviewing materials to maintain relevance and accuracy. Keeping a comprehensive database of all training materials for easy access and continuous updates. Managing Process Knowledge Tests (PKT) for consistent knowledge assessment. Job Requirements Trainer Telecommunication Minimum experience and other qualities required for the role of telecommunication trainer in Durgapur: The minimum educational qualification required is a graduate in any discipline. At least one year of experience as a trainer, preferably in a telecommunication process or related field. Excellent communication and presentation skills, capable of simplifying complex topics with ease. Strong analytical skills with the ability to conduct Root Cause Analysis (RCA) when necessary. Proficiency in Excel and PowerPoint for tracking data, compiling reports, and delivering training content. Proven ability to engage learners and facilitate learning outcomes effectively. Why Join Fusion CX At Fusion CX, we are committed to not only transforming customer experiences but also fostering the growth and development of our employees. If you are searching for trainer jobs in Durgapur to enhance your career in the BPO industry, go beyond by joining a global CX company. As a telecommunication process Trainer in Fusion CX Durgapur, you will: Work in a collaborative environment that values innovation, continuous learning, and teamwork. Gain exposure to the telecommunications industry and contribute to a globally recognized customer experience transformation company. Have access to career advancement opportunities through comprehensive training and development programs. Being part of a supportive team that encourages new ideas, growth, and excellence in training delivery will help you become an excellent trainer. If you are ready to make a real difference and take your training career to the next level, this trainer position for a leading telecommunication client in Durgapur offers a great platform to showcase your skills and expertise. Apply today to be a part of Fusion CX s transformative journey!

Looking for training jobs in Siliguri that offer real career growthFusion CX is hiring a Process Trainer in Siliguri to support our expanding e-commerce operations. If you have hands-on experience delivering e-commerce training programs and a passion for enabling frontline performance, this is your opportunity to join a global customer experience leader at the forefront of digital retail transformation. Job Description Process Trainer About the Role As a Process Trainer based in Siliguri, you will be responsible for delivering effective and engaging training sessions for customer support associates aligned with e-commerce accounts. You will play a key role in preparing new hires, supporting ongoing learning, and reinforcing process updates while driving excellence in service delivery and compliance. Key responsibilities of an e-commerce process trainer in Siliguri Deliver new hire training, process-specific sessions, and refreshers for e-commerce campaigns Ensure that all trainees meet quality benchmarks and performance expectations during and post-training Collaborate with operations, QA, and client teams to ensure consistency in training delivery and accuracy of content Maintain detailed documentation of attendance, performance, and feedback Monitor trainee progress through assessments and evaluations, offering coaching where required Stay current with process updates and revise training materials accordingly Foster an interactive and inclusive learning environment that supports diverse learner needs Job Requirements Process Trainer Qualifications and requirements of an ideal candidate for the role of process trainer in Fusion CX Siliguri: Minimum graduate degree in any discipline Prior experience in e-commerce training or onboarding roles is mandatory Strong communication and facilitation skills Proven ability to work with cross-functional teams in a fast-paced, target-driven environment Good understanding of customer service KPIs, service workflows, and performance improvement strategies Familiarity with digital learning tools and training methodologies Must be based in or willing to relocate to Siliguri Why Join Fusion CX At Fusion CX, we empower trainers to shape talent, support global CX campaigns, and drive real impact. As part of our Siliguri team as an ecommerce process trainer, you will benefit from: A vibrant work culture that values learning, creativity, and performance Exposure to world-class e-commerce clients and ever-evolving processes A supportive leadership team invested in your professional development Opportunities for internal mobility, skill enhancement, and long-term career growth If you are looking for trainer jobs in Siliguri or want to advance your career with a leading CX company in the e-commerce space, this is your next move. Apply today and start impacting where it matters most through knowledge, training, and transformation.

Bachelor s degree in HR, Psychology, Communication, Business, or a related field. Certification in soft skills training, coaching, or instructional design is a plus. Proven experience (5+ years) as a Soft Skills Trainer, Corporate Trainer, or similar role. Strong presentation and facilitation skills with the ability to engage diverse audiences. Excellent verbal and written communication skills. Proficiency in designing and delivering training using modern methodologies. Ability to assess learning needs and tailor training approaches accordingly. Strong interpersonal skills and the ability to motivate and inspire individuals. Familiarity with virtual training tools, e-learning platforms, and MIS. Secondary Skills: Develop and deliver comprehensive training programs. Assess training needs through feedback, performance evaluations, and consultation with stakeholders. Create customized training materials. Conduct one-on-one coaching and group training sessions. Provide actionable feedback and development plans to trainees for continuous improvement. Maintain training records and report on progress to management. Collaborate with all stakeholders (internal and external) to align training programs with organizational goals. Additional Remarks: Dynamic and experienced Soft Skills Coach to train and develop individuals in essential interpersonal, communication, and emotional intelligence skills. The ideal candidate will design and deliver engaging training sessions tailored to enhance workplace effectiveness, collaboration, and professional growth. Job Category: Functional Job Type: Full time Job Location: Noida Experience: 4-8 years Position : 1 Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

We are looking a dynamic individual with exceptional communication, presentation, and analytical skills. This role demands strong interpersonal abilities to cultivate and oversee professional relationships with technical experts and stakeholders. The ideal candidate should thrive both independently and under pressure, adeptly managing multiple concurrent tasks with meticulous attention to detail and quality. Flexibility to travel extensively, approximately 40-50% of the time, is essential to successfully execute project activities and meet deadlines. The ideal candidate will work from the administrative office in the respective state. Qualification, Skill & Competencies: Advanced university degree (Master s or higher) in Public Health, Public Administration, Social Policy, Social Development, Community Development, or other relevant disciplines. At least 1-2 years of overall experience in public health, including TB program implementation, and monitoring and evaluation of health care programs. Excellent communication, presentation, and analytical skills. Strong interpersonal skills to build and manage professional relationships with technical experts and other partners. Ability to work independently and under pressure. Capability to manage multiple tasks concurrently and meet deadlines with attention to detail Roles and Responsibilities: Develop and implement strategic plans for the expansion of UPFRONT NAAT testing for Paediatric TB & EP TB Specimens. Collaborate with the PMU team and the lab assessment team to evaluate the labs in the state. Liaise with state authorities to compile a comprehensive list of labs. Ensure the training of lab technicians in public labs through lab experts. Organize training sessions for private physicians on proper sample collection techniques. Work with state authorities to upgrade labs, including procurement, maintenance, and reagent supply. Provide training to hospital and medical college departments to implement and adhere to DRTB care standards in line with national and international guidelines. Oversee the effectiveness and efficiency of hub operations through district coordinators. Train data managers and monitor the data collected from these hubs. Conduct workshops for private physician engagement and training through the technical team. Ensure monthly visits to each spoke for issue resolution and support. Monitor activities of District Coordinators and conduct quarterly M&E visits at district hubs and spokes to ensure smooth implementation of activities. Work closely with State and district NTEP to ensure the smooth implementation of all project Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on Project requirements.

Training & development manager 100% training & development to the employees and staff and to ensure 100% Compliance towards Audits. Training Need analysis Adherence to Training Calendar Skill and Competency mapping and Gap Analysis Zero NC in Audits Required Candidate profile Exposure of setting up of Training Centre Should be a good team player Good communication & facilitation skills, computer knowledge on training methods & concepts good listening & counselling

BPO Training Manager -Chandigarh MUST HAVE EXCELLENT LEADERSHIP AND PRESENTATION SKILLS MUST HAVE 12 YEARS OVERALL AND 6+ TRAINING DOMAIN EXPERIENCE MUST BE FINE WORKING IN ROTATIONAL SHIFTS GRADUATION IS MUST SALARY UPTO 14 LPA

Job description : Participant Coordination: Prepare and finalize participant lists for each training program, ensuring accuracy and completeness. Trainer Liaison: Share the finalized participant lists with the appropriate cluster trainers to facilitate effective training sessions. Induction Training: Conduct induction training for new CSOs at the regional level according to directives from the Zonal Manager. Action Planning: Develop and submit monthly action plans to both the Zonal Manager and Head Office (HO) team to track and align training activities. Training Needs Assessment: Identify and address the training needs of new hires at the regional level, and communicate these requirements to the HO team. Program Coordination: Coordinate training programs across different departments, and report progress and outcomes to relevant reporting authorities. Documentation: Maintain detailed records of training activities, including feedback and reviews, to ensure comprehensive documentation.. Required Candidate profile Location: Gorakhpur (Uttar Pradesh) Industry Experience: 2-7 years of experience as a Trainer within the NBFC (microfinance sector). Training Needs Analysis: Skilled in identifying and tracking departmental training needs to tailor training programs effectively. Management Skills: Experience in management disciplines and resource management, with a solid understanding of customer service, budget control, and risk assessment. Assessment Capabilities: Responsible for conducting and evaluating post-training assessments to gauge effectiveness. Sector Experience: Prior experience in Training in the NBFC & Micro finance industry is required. Communication Skills: Strong communication skills with the ability to clearly present ideas and information. Technical Proficiency: Proficient in Microsoft Excel, PowerPoint and capable of handling multiple projects efficiently. Please share your profile on nandini.singh@satincreditcare.com

Role Summary: We are seeking a knowledgeable and proactive Subject Matter Expert (SME) to lead the adoption and usage of technology solutions within the collections industry . This role involves troubleshooting client issues, enhancing client satisfaction, fostering strong relationships, and identifying opportunities for cross-selling and up-selling . Key Responsibilities: Adoption: Facilitate the adoption of the company's solutions within client organizations by tailoring strategies to maximize their effectiveness. Engage with clients to understand their specific needs and challenges, ensuring solutions align with expectations and deliver value. Usage: Monitor client usage patterns to provide actionable insights and guidance for optimizing solution effectiveness. Conduct regular check-ins, workshops, and training sessions to help clients fully leverage the solutions. Troubleshooting: Identify and resolve client issues swiftly to maintain high levels of client satisfaction. Collaborate with internal teams to address any system or process-related challenges impacting clients. Travel: Extensive travel required to engage directly with clients, provide on-site support, and build deeper relationships. Qualifications: Experience: Minimum of 3 years of experience in the collections industry , with a focus on client adoption of technology or financial solutions. Demonstrated success in developing strategies to increase product usage and client satisfaction. Skills: Strong domain expertise in collections or as an analyst, enabling you to serve as a trusted advisor to clients. Exceptional relationship management skills to build and nurture long-term client partnerships. Effective objection handling skills to address client concerns confidently and constructively. Ability to identify and execute cross-sell and up-sell opportunities to enhance client value. Proficient problem-solving abilities to troubleshoot client issues and provide timely solutions. In-depth industry knowledge and fluency in the local language to communicate effectively with clients. Industry Knowledge: Deep understanding of the collections landscape and trends , enabling you to provide valuable insights and strategic guidance to clients. Personal Qualifications: Age below 35 years . A proactive problem solver with a strategic mindset and a client-focused approach. Preferred Background: Experience working with major lenders or financial institutions is highly valued.