JOB DESCRIPTION : Roles and Responsibilities Build and manage acquisition campaigns across various channels including social, SEM, and display to drive revenue and increase ROI. Analyze and optimize campaign performance based on data-driven insights and strategy using quantitative analysis. Identify marketing performance issues and pinpoint the root cause analysis with the help of analytics tools such as Google Analytics. Effectively communicate complicated analyses by developing easy-to-use reporting or visualization dashboards (demand funnel, marketing planning and budgeting, marketing ROI, operational efficiency, campaign impact, awareness, events, and strategic KPIs). Understand new and relevant KPI metrics requirements for performance management and optimization purposes. Work with creative and marketing teams to test strategies and innovation. Deliver quantifiable improvements in ROI and cost per conversion (CPA) across all channels Qualifications:- Previous work experience in a quantitative marketing role managing strategy and execution on social, search, or other performance-oriented channels. In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google Ad Words. Deep understanding of data or data modelling and able to objectively identify insights for sharing with stakeholders. Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized. Proven track record of building and scaling acquisition campaigns with a strong focus on ROI. Outstanding presentation skills. Excellent written and verbal communication skills. Strong project management skills. Critical thinker and creative. Bachelors degree in Marketing or relevant field. Skills : Performance Marketing Digital Marketing SEM Paid Search Competitive Analysis Marketing Display Advertising PPC Reporting Added advantage : Email marketing (Drip Campaign) WhatsApp marketing Payment gateway related issues and solutions Ecommerce operations Perks and Benefits:- Friendly Work Culture Office Hours : 10.00a.m. to 7.00 p.m. 6 days working (Mon - Sat) Office Location : Vile Parle West

Job Description: We are seeking an enthusiastic and result-oriented Trainer to train and energize our front-end retail staff across branches of WHP Jewellers. The role involves driving motivation, sharpening customer handling skills, boosting conversion rates, and building strong product knowledge in our teams. Key Responsibilities: Design and deliver training sessions for showroom sales staff. Coach staff on conversion techniques and objection handling. Conduct engaging sessions on jewellery product knowledge (gold, diamonds, silver, etc.). Develop sales-focused content , SOPs. Regularly visit stores to observe, train and assess performance . Customize training modules based on branch-specific challenges . Key Skills Required: Strong communication and public speaking skills. Ability to connect with diverse retail staff. Hands-on experience in sales coaching and training content creation . Experience in the luxury retail / jewellery industry is a strong advantage. Fluency in Marathi , Hindi , and English . Desired Candidates may reach out to Prachi Ma'am on 8108187367.

Company Description Established in 1909, Waman Hari Pethe Jewellers is one of India’s oldest and most trusted jewellery retail chains. Role Description This is a full-time on-site role for a Retail Sales Executive at Waman Hari Pethe Jewellers in the Mumbai Metropolitan Region. The Retail Sales Executive will be responsible for day-to-day retail sales tasks, providing exceptional customer service, communicating effectively with customers, driving sales, and building relationships with clients. Qualifications Retail Sales and Sales skills Customer Service and Communication skills Relationship Building skills Experience in jewellery sales is a plus Ability to work in a fast-paced retail environment Excellent interpersonal skills High school diploma or equivalent Show more Show less

Role & responsibilities Area Sales Manager in the Jewellery category - Typically oversees multiple retail locations, ensuring smooth operations, driving sales growth, facilitating new store launches, and maintaining customer satisfaction. Responsibilities: Sales & Business Growth : Drive revenue and profitability across stores in the assigned region. Store Operations : Ensure stores maintain high standards in merchandising, inventory management, and customer service. Marketing & Promotions : Implement ATL/BTL marketing strategies to boost brand visibility and sales. Customer Experience : Maintain excellent customer service standards and resolve escalated issues. Franchise & Vendor Management : Build strong relationships with franchisees and suppliers. Staff Training & Development : Train and motivate store managers and sales teams. Financial Oversight : Manage P&L, optimize costs, and ensure commercial hygiene. Market Expansion : Identify opportunities for new store openings and business growth. New Store Launch Discovering new locations through research Skills & Qualifications Experience : 3-5 years in retail operations, sales, or business management. Education : Bachelor's degree in Business, Retail Management, or a related field. Analytical Skills : Ability to analyze sales data and market trends. Leadership & Communication : Strong interpersonal and managerial skills. Retail Metrics Knowledge : Understanding of store profitability, merchandising, and inventory turnover. Preferably from the same industry (Bluestone/Caratlane/Mellora/Candere, Malabar Gold, etc.) Location : Vile Parle Website : https://www.whpjewellers.com/

Cashier/Biller Job Description Gems & Jewellery Industry Position Title : Cashier/Biller Department : Sales / Finance Location : [Location Name] Reports To : Store Manager / Senior Accountant Job Summary : The Cashier/Biller in the gems & jewellery industry is responsible for accurately processing customer transactions, maintaining proper financial records, and ensuring smooth operations at the point of sale. This role involves handling various forms of payment, issuing bills and receipts, and providing excellent customer service while adhering to company policies and industry regulations. Key Responsibilities : Customer Transactions : Greet customers with a warm and friendly attitude. Process payments efficiently through cash, credit/debit cards, or other payment methods. Issue accurate bills/receipts for all purchases, including detailed descriptions of products purchased (e.g., type of gems, weight, metal purity, etc.). Ensure accurate invoicing by checking item descriptions, prices, and applicable taxes. Inventory Control & Record Keeping : Maintain up-to-date records of all transactions, ensuring that sales data is properly documented and reconciled with daily sales reports. Assist in verifying and updating inventory records when required. Report discrepancies or inventory shortages to the supervisor. Customer Service : Address customer queries regarding product prices, payment methods, and other related inquiries. Handle returns, exchanges, or refunds according to company policies. Provide information about product features, and assist customers in understanding the value of the gems and jewellery they are purchasing. Cash Handling : Handle cash transactions with care, ensuring accurate counting and storage of money. Ensure that all cash, cheque, and card transactions are recorded and balanced at the end of each shift. Ensure the security of the cash register, safely depositing cash when required. Compliance & Security : Follow established procedures for dealing with large transactions, ensuring customer and company protection. Adhere to all legal and company policies related to the sale of precious gems and jewellery (e.g., taxes, documentation, and authenticity certification). Help ensure the security of high-value inventory and report any suspicious activities. Reports and Documentation : Prepare and submit daily transaction reports, summarizing the cash flow, sales volumes, and payment methods. Ensure all payment records and receipts are filed according to company standards. Assist with end-of-day financial reporting and audits, working with the finance or accounting department as needed. Sales Support : Assist with the visual presentation of jewellery displays, ensuring the store is clean, organized, and welcoming for customers. Help customers select jewellery, offering recommendations based on preferences or needs. Promote ongoing sales, offers, or promotions to encourage customer purchases. Role & responsibilities Preferred candidate profile

Job Summary: The Marketing Manager will be responsible for developing and executing comprehensive marketing strategies to enhance brand awareness, drive foot traffic, and increase sales across our retail locations. This role requires a creative and analytical thinker with a deep understanding of the retail jewelry market and the ability to manage and inspire a various team. Key Responsibilities: Strategic Planning: Develop and implement marketing strategies aligned with the company's goals and objectives. Conduct market research to identify trends, customer preferences, and competitive landscape. Analyze sales data and market trends to adjust marketing strategies as needed. Analyze market trends to inform marketing strategies. Brand Management: Ensure consistent brand messaging across all marketing channels. Oversee the creation of compelling and cohesive marketing materials, including advertisements, brochures, and digital content. Manage the brands online presence, including the website, social media, and email campaigns. Developing and executing marketing plans that translate into increased brand awareness, sales, and customer engagement. Campaign Development: Plan and execute marketing campaigns, including promotions, events, and product launches. Collaborate with the sales team to develop targeted promotions and sales incentives. Measure and report on the effectiveness of marketing campaigns, using data to optimize future efforts. Planning, developing, and implementing promotional campaigns. Creating targeted email campaigns for current and prospective customers. Team Leadership: Lead and mentor the marketing team, fostering a collaborative and innovative environment. Assign tasks, set deadlines, and ensure the timely completion of projects. Provide training and development opportunities to enhance team skills. Budget Management: Develop and manage the marketing budget, ensuring efficient allocation of resources. Monitor expenditures and adjust plans as necessary to stay within budget. Partnerships and Collaborations: Build and maintain relationships with media outlets, influencers, and other partners. Coordinate joint marketing efforts with key partners and suppliers. Collaborating with internal and external stakeholders to develop innovative content and campaigns. Customer Engagement: Develop strategies to enhance customer loyalty and retention. Implement customer feedback mechanisms to improve service and product offerings. Analyzing customer feedback to identify trends and opportunities. Channel Management: Managing online and offline channels to maximize reach and engagement. Qualifications: Bachelors degree in Marketing, Business, or a related field; Masters degree preferred. 5+ years of experience in marketing, preferably within the retail or luxury goods sector. Proven track record of developing and executing successful marketing campaigns. Strong leadership and team management skills. Excellent written and verbal communication abilities. Proficiency in digital marketing tools and platforms, including social media, email marketing, and SEO. Creative thinking and problem-solving skills. Ability to analyze data and make informed decisions.

Job Title: Jewellery Store Manager Location: Aurangabad Role Summary: We are seeking an experienced and dynamic Store Manager to oversee our Aurangabad store operations. The ideal candidate will be responsible for driving sales, ensuring top-notch customer service, maintaining operational standards, and leading the store team to achieve targets and deliver an exceptional shopping experience. Key Responsibilities: Lead daily store operations and ensure seamless functioning of all departments Manage and motivate a team of sales executives, cashiers, and support staff Deliver outstanding customer service and handle client queries, feedback, and escalations Ensure high levels of customer satisfaction through a personalized shopping experience Monitor inventory, stock levels, shrinkage, and implement retail loss prevention strategies Maintain visual merchandising and uphold brand standards across the store Drive sales by analyzing performance data and implementing action plans to achieve targets Train and develop team members for product knowledge, soft skills, and selling techniques Ensure compliance with company policies, safety procedures, and operational checklists Liaise with Head Office teams for marketing, HR, accounts, and stock replenishment Prepare and present reports related to sales performance, manpower, and customer feedback Required Qualifications and Skills: Proven experience in Store Management (minimum 5 years preferred) Strong background in customer service and retail operations Excellent communication and interpersonal skills Hands-on knowledge of retail loss prevention practices Strong leadership , decision-making, and team management capabilities Ability to handle high-pressure retail environment with professionalism Detail-oriented with strong organizational and multitasking skills Bachelor's degree in Business Administration, Retail Management, or a related field Jewellery retail experience is highly desirable What We Offer: Opportunity to work with a century-old prestigious brand Competitive salary and incentive structure Supportive work environment and professional growth opportunities

We are seeking a Counter Sales Executive- Mumbai to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers Prospect and contact potential customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers Sell Products by establishing contacts & developing relationships with the clients Responsible for all point of sales activities in the showroom. Qualifications: Previous experience in sales, customer service, or other related fields Familiarity with Jewellery industry Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented ====================================================================== About us: Waman Hari Pethe is 107 years old Jewellery company. We have presence in Maharashtra, Mandhya Pradesh and GOA. 27 Branches and Many more on its way Hallmarked and Certified Jewellery Beautiful and differentiated designs For More information on our company please visit : www.whp.net.in

We are seeking a Counter Sales Executive- Mumbai to join our team! You will resolve customer questions and offer solutions to drive company revenue. Responsibilities: Present and sell company products and services to new and existing customers Prospect and contact potential customers Reach agreed upon sales targets by the deadline Resolve customer inquiries and complaints Set follow-up appointments to keep customers aware of latest developments Create sales material to present to customers Sell Products by establishing contacts & developing relationships with the clients Responsible for all point of sales activities in the showroom. Qualifications: Previous experience in sales, customer service, or other related fields Familiarity with Jewellery industry Ability to build rapport with clients Strong negotiation skills Deadline and detail-oriented ====================================================================== About us: Waman Hari Pethe is 107 years old Jewellery company. We have presence in Maharashtra, Mandhya Pradesh and GOA. 27 Branches and Many more on its way Hallmarked and Certified Jewellery Beautiful and differentiated designs For More information on our company please visit : www.whp.net.in

Roles and Responsibilities Manage counter sales activities, including handling customer queries and providing product information. Develop strong relationships with customers through excellent communication skills (verbal & written). Increase sales revenue by cross-selling and upselling jewelry products to existing clients. Maintain a high level of knowledge about jewelry products, trends, and market developments. Ensure timely completion of daily tasks, meeting targets set by management. Desired Candidate Profile 3-7 years of experience in retail sales or related field. Strong understanding of jewellery kknowledge, including gemstones, metalsmithing techniques, etc. . Excellent customer handling skills with ability to build rapport quickly. Proven track record in increasing sales performance through effective selling strategies.

Merchandiser (Jewelry Industry) Location: Vile Parle *Experience Required:* * Minimum 4-5 years of relevant experience in the jewelry industry *Educational Qualification:* * Graduate from NIFT, Pearl Academy, UID, or any reputed jewelry design or merchandising institute. **Key Requirements:** * Excellent English communication skills – both verbal and written – essential for client handling. * Strong knowledge of jewelry trends, consumer behavior across * Proven ability to manage & build strong vendor relationships, and meet delivery timelines. * Strong commercial acumen and negotiation skills. **Technical Skills:** * Advanced proficiency in CorelDRAW, Procreate, and Manual Jewelry Designing * Familiarity with design software used in markets * Competence in using MS Excel, Google Sheets, and basic ERP systems. **Key Responsibilities:** * Lead the end-to-end merchandising process from product ideation to shipment for international clients. * Coordinate with the design, production, QA, and logistics teams to ensure timely sampling and order execution. * Maintain regular communication with buyers addressing design inputs, order updates, and queries. * Analyze sales data and seasonal buying patterns from different regions to guide new product development. * Conduct regular market research to stay updated on jewelry trends and competitor offerings. * Review and finalize product pricing, cost sheets, and margin analysis with internal teams. * Ensure adherence to compliance, packaging norms, and quality standards as per requirements. * Represent the brand at trade fairs, virtual meetings, and presentations when needed. Preferred Traits: * Organized, detail-oriented, and capable of handling high-pressure environments. * Ability to lead junior merchandisers and guide them in execution. * Strong work ethic, accountability, and passion for the jewelry industry. Kindly send your resume on archana.laxmeshwar@whp.co.in & can connect on 022-62294100

Key Responsibility Areas (KRAs) 1. Strategic HR Planning & Policy Implementation HR Framework Development: Design and implement HR policies, SOPs, and strategic initiatives across all institutes aligned with organizational objectives. Workforce Planning: Undertake annual manpower forecasting and budgeting in consultation with the CEO. HR Metrics & Reporting: Regularly monitor HR KPIs such as attrition, hiring lead time, employee satisfaction, and report findings to the CEO for action. 2. Recruitment, Hiring & Onboarding Talent Acquisition: Lead recruitment drives for academic and non-academic roles using structured hiring practices, job portals, consultancies, and campus drives. Interview & Selection Process: Develop competency-based interview frameworks and ensure alignment with required skillsets. Onboarding & Induction: Ensure smooth induction programs, orientation sessions, and documentation formalities across campuses for new hires. 3. Employee Engagement, Culture & Grievance Management Workplace Culture Building: Promote a value-driven, inclusive, and performance-oriented work culture that reflects the ethos of the education and gems & jewellery domain. Employee Engagement Initiatives: Plan and execute events, communication forums, and recognition programs to improve morale and engagement. Grievance Redressal: Act as the central point for handling sensitive employee concerns and grievances through fair and confidential mechanisms 4. Performance Management & Learning & Development Appraisal Systems: Implement structured appraisal systems (e.g., KRA-KPI linked evaluations) and support campus heads in conducting fair annual performance reviews, under guidance and advice of the CEO. Training & Development: Identify training needs across departments; design faculty development, skill-based, and soft-skill training calendars in coordination with Heads. Succession Planning: Monitor high-potential talent, support leadership development, and ensure continuity in critical roles. 5. Compensation, Payroll & HR Compliance Payroll Oversight: Coordinate with the accounts team for timely payroll processing, leave accounting, and benefits administration. Compensation Benchmarking: Ensure salaries and incentives are market-competitive and internally equitable, as advised by the CEO. Statutory Compliance: Ensure adherence to labour laws, PF, ESIC, gratuity, maternity benefits, PoSH regulations, and documentation audits across locations. 6. HR Technology, Records & Process Automation HRIS & Digitization: Implement and manage HR software systems for employee lifecycle management, attendance tracking, leave approvals, etc. Database & Record Keeping: Maintain a central digital repository for all employee records including contracts, appraisals, and personal files. Automation & Efficiency: Regularly propose and implement tech-enabled solutions to streamline repetitive HR processes. 7. Educational Qualification Bachelors/masters degree in human resource management, or equivalent. MBA in HR preferred. Experience & Skills Required 10-15 years of progressive HR experience, preferably in the education, training, or service industry. Exposure to multi-location HR operations; experience in institutional or service-sector organizations will be an advantage. Strong understanding of HR legal and regulatory framework in India. Excellent interpersonal, communication, and leadership skills. Tech-savvy with hands-on experience in HRMS platforms and MS Office. LOCATION : Vile Parle West Kindly send your updated resume on archana.laxmeshwar@whp.co.in

We are seeking a detail-oriented and proactive Marketplace Executive to oversee and optimize our operations across multiple online marketplaces (e.g., Amazon, Flipkart, etc.). The ideal candidate will be responsible for managing listings, running ad campaigns, driving sales, and ensuring smooth marketplace operations while adhering to platform policies and guidelines. Key Responsibilities: Marketplace Account Management: Manage accounts on Amazon, Flipkart, and other online marketplaces to ensure optimal performance. Ensure product listings are accurate, up-to-date, and optimized for maximum visibility and conversions. Monitor inventory levels and coordinate with the supply chain team to avoid stockouts or overstocking. Performance Optimization: Analyze sales trends, customer feedback, and marketplace analytics to identify growth opportunities. Optimize product rankings using SEO and advertising strategies. Address and resolve issues related to performance metrics, such as ODR, late shipments, or policy violations. Advertising & Promotions: Plan, execute, and manage ad campaigns (e.g., Sponsored Products, Sponsored Brands, Sponsored Display) to maximize ROI on marketplaces. Develop and manage promotional campaigns such as deals, coupons, and discounts to boost sales. Utilize marketplace tools and analytics to monitor and improve advertising performance. Customer Service: Respond to customer queries and complaints through marketplace portals to maintain high satisfaction levels. Manage returns, refunds, and negative reviews, ensuring timely resolution and customer satisfaction. Policy Compliance: Ensure compliance with marketplace policies and guidelines to avoid account suspension. Keep up-to-date with changes in platform algorithms and policies. Reporting & Analysis: Prepare regular performance reports, including sales, advertising spend, ad performance, and key metrics. Provide actionable insights and strategies to improve marketplace performance. Collaboration & Coordination: Work closely with the product, logistics, and finance teams to ensure smooth marketplace operations. Coordinate with marketing teams for consistent brand representation across platforms. Qualifications: Bachelors degree in Business Administration, Marketing, or a related field. 3+ years of experience managing e-commerce marketplaces, preferably Amazon and Flipkart. Proficiency in using marketplace tools (e.g., Amazon Seller Central, Flipkart Seller Hub). Strong analytical skills with proficiency in Excel and data-driven decision-making. Proven experience in running and optimizing PPC campaigns on marketplaces. Knowledge of SEO strategies specific to e-commerce platforms. Excellent communication and problem-solving skills. Ability to multitask and work in a fast-paced environment. What We Offer: Competitive salary A collaborative and supportive work environment. Opportunities for professional growth and advancement. Office hours : 9.30 a.m. to 6.30 p.m. (Mon - Sat) Near Vile Parle Railway Station( Walking Distance) Immediate Joining Join us to take charge of our marketplace operations and drive the growth of our brand across leading e-commerce platforms! Apply Today to become a part of our dynamic team! You can also send your resume on archana.laxmeshwar@whp.co.in or connect on 022 62294100