Human Resource Manager

Key Responsibility Areas (KRAs)

1. Strategic HR Planning & Policy Implementation

• HR Framework Development: Design and implement HR policies, SOPs, and strategic initiatives across all institutes aligned with organizational objectives.
• Workforce Planning: Undertake annual manpower forecasting and budgeting in consultation with the CEO.
• HR Metrics & Reporting: Regularly monitor HR KPIs such as attrition, hiring lead time, employee satisfaction, and report findings to the CEO for action.

2. Recruitment, Hiring & Onboarding

• Talent Acquisition: Lead recruitment drives for academic and non-academic roles using structured hiring practices, job portals, consultancies, and campus drives.
• Interview & Selection Process: Develop competency-based interview frameworks and ensure alignment with required skillsets.
• Onboarding & Induction: Ensure smooth induction programs, orientation sessions, and documentation formalities across campuses for new hires.

3. Employee Engagement, Culture & Grievance Management

• Workplace Culture Building: Promote a value-driven, inclusive, and performance-oriented work culture that reflects the ethos of the education and gems & jewellery domain.
• Employee Engagement Initiatives: Plan and execute events, communication forums, and recognition programs to improve morale and engagement.
• Grievance Redressal: Act as the central point for handling sensitive employee concerns and grievances through fair and confidential mechanisms

4. Performance Management & Learning & Development

• Appraisal Systems: Implement structured appraisal systems (e.g., KRA-KPI linked evaluations) and support campus heads in conducting fair annual performance reviews, under guidance and advice of the CEO.
• Training & Development: Identify training needs across departments; design faculty development, skill-based, and soft-skill training calendars in coordination with Heads.
• Succession Planning: Monitor high-potential talent, support leadership development, and ensure continuity in critical roles.

5. Compensation, Payroll & HR Compliance

• Payroll Oversight: Coordinate with the accounts team for timely payroll processing, leave accounting, and benefits administration.
• Compensation Benchmarking: Ensure salaries and incentives are market-competitive and internally equitable, as advised by the CEO.
• Statutory Compliance: Ensure adherence to labour laws, PF, ESIC, gratuity, maternity benefits, PoSH regulations, and documentation audits across locations.

6. HR Technology, Records & Process Automation

• HRIS & Digitization: Implement and manage HR software systems for employee lifecycle management, attendance tracking, leave approvals, etc.
• Database & Record Keeping: Maintain a central digital repository for all employee records including contracts, appraisals, and personal files.
• Automation & Efficiency: Regularly propose and implement tech-enabled solutions to streamline repetitive HR processes.

7. Educational Qualification

• Bachelors/masters degree in human resource management, or equivalent. MBA in HR preferred.

• Experience & Skills Required

• 10-15 years of progressive HR experience, preferably in the education, training, or service industry.
• Exposure to multi-location HR operations; experience in institutional or service-sector organizations will be an advantage.
• Strong understanding of HR legal and regulatory framework in India.
• Excellent interpersonal, communication, and leadership skills.
• Tech-savvy with hands-on experience in HRMS platforms and MS Office.

LOCATION : Vile Parle West

Kindly send your updated resume on archana.laxmeshwar@whp.co.in