Selected Intern's Day-to-day Responsibilities Include Client deliverables: Work closely with the product design team to create high-quality, customized design solutions for client projects. Assist in translating client requirements into wireframes, prototypes, or other design deliverables. Ensure all deliverables meet brand and project standards while addressing client feedback efficiently. Collaboration: Collaborate with cross-functional teams, including developers, to ensure design feasibility and implementation accuracy. Contribute to brainstorming sessions for improving client deliverables and product experiences. Quality assurance: Ensure that the final designs align with the project brief and meet user experience standards. Conduct post-deployment reviews to assess the effectiveness of design solutions About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Client deliverables: Work closely with the product design team to create high-quality, customized design solutions for client projects. Assist in translating client requirements into wireframes, prototypes, or other design deliverables. Ensure all deliverables meet brand and project standards while addressing client feedback efficiently. Collaboration: Collaborate with cross-functional teams, including developers, to ensure design feasibility and implementation accuracy. Contribute to brainstorming sessions for improving client deliverables and product experiences. Quality assurance: Ensure that the final designs align with the project brief and meet user experience standards. Conduct post-deployment reviews to assess the effectiveness of design solutions About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Assist in drafting, reviewing, and editing contracts, non-disclosure agreements (NDAs), vendor agreements, and employment contracts Prepare internal legal templates and checklists for routine processes Conduct in-depth research on topics related to intellectual property, data privacy regulations, contract law, and employment law Help track and analyze changes in laws and regulations that may affect the company Assist in preparing compliance reports for internal use and audits Compile and organize case files and evidence for potential legal disputes Draft preliminary responses for legal notices under supervision Maintain and update the repository of legal documents and agreements About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas. Show more Show less
Job Summary: We are seeking a skilled and proactive IT support engineer. The ideal candidate will be responsible for supporting office IT infrastructure (desktops, laptops, networks, printers), maintaining server uptime, and ensuring high availability, security, and performance. Selected Intern's Day-to-day Responsibilities Include Office IT Support: 1 - Install, configure, and maintain desktops, laptops, printers, and office network equipment (wired/wireless). 2 - Perform OS installations (Windows/Linux) and application troubleshooting. 3 - Respond to and resolve end-user issues related to hardware, software, and network connectivity. 4 - Maintain asset inventory and ensure proper licensing and compliance. 5 - Coordinate with vendors for hardware repairs, AMC, and procurement. 6 - Travel to physical locations for network and system troubleshooting, upgrades, and maintenance as required. Server & Network Maintenance 1 - Monitor LAN/WAN infrastructure, firewalls, and internet connectivity. 2 - Support local servers (file servers, backup, Active Directory, etc.). 3 - Perform regular data backups and ensure disaster recovery readiness. About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas. Show more Show less
Faclon Labs is a leader in Industrial AI and IoT-powered solutions, driving digital transformation across industries. Our mission is to optimize operations and enhance productivity through real-time monitoring, advanced analytics, and predictive maintenance. Role: Customer Success Operations Intern As a customer success operations intern, you’ll support the Customer Success team in onboarding, client communication, issue tracking, and coordination across departments. This role is ideal for individuals looking to gain hands-on experience in client relationship management within the tech/IoT space. Selected Intern's Day-to-day Responsibilities Include Assist in conducting client health checks and gathering feedback Support check-in communications via emails and calls Help track and coordinate issue resolution with technical teams Collaborate with CSMs during onboarding and project delivery Maintain documents and dashboards for post-delivery support Contribute to renewal and upsell tracking efforts Coordinate internally to capture and relay client feedback About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
About Faclon Labs: Faclon Labs is a leader in Industrial AI and IoT-powered solutions for industrial digital transformation. Our mission is to optimize operations and enhance productivity for our clients by delivering advanced analytics, predictive maintenance, and real-time monitoring solutions. Website Job Overview: We’re looking for a Customer Success Manager to oversee the successful delivery of software projects while identifying upsell opportunities. This role will involve managing client relationships, ensuring smooth project execution, and helping clients get the most value from our solutions. You’ll act as the main point of contact for clients and will work closely with both the technical and sales teams to ensure customer satisfaction and growth. Key Responsibilities: ● Manage end-to-end delivery of software projects, ensuring they are on time and meet client expectations. ● Build and maintain strong relationships with clients, serving as their main point of contact for all project-related matters. ● Work closely with the technical team to ensure that deliverables are aligned with client requirements. ● Proactively identify upsell opportunities by understanding client needs and offering additional solutions or features that add value. ● Provide post-delivery support to ensure clients are using the software effectively. ● Conduct regular check-ins and gather feedback to continuously improve our offerings and client satisfaction. ● Assist clients in troubleshooting and provide clear communication on updates or issues. ● Manage renewals and retention before the end of a subscription period. Required Skills and Qualifications: ● experience in Customer Success, Project Management, or a client-facing role in a software/tech environment. ● Proven track record of successfully managing software project deliveries. ● Strong communication skills, able to translate technical information into clear, client-friendly language. ● Excellent problem-solving abilities and a proactive approach to finding solutions. ● Ability to identify and execute upsell opportunities. ● Experience working with cross-functional teams (technical, product, and sales). ● A customer-first mindset with a focus on delivering value. ● Familiarity with project management tools. Nice to Have: ● Experience in SaaS or software delivery environments. ● Background in product training or software onboarding. ● Experience in IoT. How to Apply: Interested candidates are invited to send their resumes to sushmita @faclon.com & hr@faclon.com. Join us in driving the future of IoT technology!
Key Responsibilities Conduct thorough market research to identify potential clients and relevant industry segments Identify and generate qualified leads through cold calling, targeted email outreach, LinkedIn prospecting, and strategic partnerships Schedule and coordinate discovery calls or product demos with prospective clients Assist in aligning messaging, campaign targeting, and lead generation strategies with the marketing and business development teams Contribute to the development of inside sales collateral such as email templates, outreach scripts, and follow-up sequences for ongoing and upcoming campaigns Support the planning and execution of marketing and sales initiatives, including webinars, targeted email campaigns, and industry-specific newsletters Maintain accurate records of leads, activities, and communication logs in CRM tools like HubSpot Requirements Bachelor’s degree in marketing, business, engineering, or a related field Experience in B2B inside sales, lead generation, or business development (preferred but not mandatory) Strong research and analytical skills with a keen understanding of market dynamics Excellent written and verbal communication skills in English Self-motivated and able to work independently with high attention to detail Proficiency in MS Office tools (Excel, Word, PowerPoint) Familiarity with CRM tools (e.g., HubSpot) and outreach platforms is an advantage Exposure to SaaS, Industrial IoT, or digital transformation solutions is a plus Candidates with engineering backgrounds and an interest in technology-driven sales are highly encouraged to apply About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
Role: Lead Generation Executive Location: Mumbai (On-site) Employment Type: Full-time Experience: 0-2 years Company Overview: Faclon Labs is a Mumbai-based Industry 4.0 and AI platform company helping manufacturing enterprises digitize their operations with real-time data intelligence. Role Overview: Faclon Labs is looking for a proactive Lead Generation Executive to join our Mumbai team. In this role, you will be responsible for identifying and qualifying new business leads, conducting market research, scheduling virtual meetings, and supporting the sales team in driving outreach efforts across marketing channels. Key Responsibilities: Conduct thorough market research to identify potential clients and relevant industry segments. Identify and generate qualified leads through cold calling, targeted email outreach, LinkedIn prospecting, and strategic partnerships. Schedule and coordinate discovery calls or product demos with prospective clients. Assist in aligning messaging, campaign targeting, and lead generation strategies with the marketing and business development teams. Contribute to the development of inside sales collateral such as email templates, outreach scripts, and follow-up sequences for ongoing and upcoming campaigns. Support the planning and execution of marketing and sales initiatives, including webinars, targeted email campaigns, and industry-specific newsletters. Maintain accurate records of leads, activities, and communication logs in CRM tools like HubSpot. Qualifications & Skills: Bachelor’s degree in Marketing, Business, Engineering, or a related field. Experience in B2B inside sales, lead generation, or business development (preferred but not mandatory). Strong research and analytical skills with a keen understanding of market dynamics. Excellent written and verbal communication skills in English. Self-motivated and able to work independently with high attention to detail. Proficiency in MS Office tools (Excel, Word, PowerPoint). Familiarity with CRM tools (e.g., HubSpot) and outreach platforms is an advantage. Exposure to SaaS, Industrial IoT, or digital transformation solutions is a plus. Candidates with engineering backgrounds and an interest in technology-driven sales are highly encouraged to apply. Why Join Us? Gain exposure to industry-leading solutions and the rapidly growing AI and IoT sector. Work with a dynamic team driving digital transformation in various industries. How to Apply: Interested candidates can apply directly or email their resumes to hr@faclon.com & akshata@faclon.com You can also connect via LinkedIn InMail.
Title: Human Resource Director Location: Preferred: Mumbai, India Job Type: Full-time Experience Level: 8-12 years as an HR Generalist Job Overview We are looking for a dynamic and proactive Human Resource Manager to establish and lead our People function. The ideal candidate will have a strong background in HR generalist roles and the ability to develop and implement comprehensive HR strategies and processes. This role offers the unique opportunity to build our HR function from scratch, setting the foundation for a positive and productive work environment that aligns with our company culture and values. Key Responsibilities HR Strategy and Planning · Develop and implement a comprehensive HR strategy aligned with the company's business objectives · Create and maintain HR policies, procedures, and best practices · Establish HR metrics and analytics to measure the effectiveness of HR initiatives and inform decision-making Talent Acquisition · Design and implement effective recruitment strategies to attract top talent · Develop and manage the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding · Build relationships with external recruiters, universities, and professional networks to create a strong talent pipeline · Implement innovative sourcing techniques to identify and engage passive candidates Onboarding and Induction · Create a comprehensive onboarding program to ensure smooth integration of new employees · Develop orientation materials and processes to familiarize new hires with company culture, policies, and procedures · Collaborate with department heads to tailor onboarding experiences for specific roles Learning and Development · Assess organizational and individual training needs · Design and implement learning and development programs to enhance employee skills and support career growth · Create a framework for continuous learning and knowledge sharing within the organization · Establish mentoring and coaching programs to support employee development Performance Management · Develop and implement a performance management system · Create tools and processes for goal setting, performance evaluation, and feedback · Train managers on effective performance management techniques · Facilitate performance review processes and guide performance improvement plans Employee Experience and Engagement · Design and implement employee engagement initiatives to foster a positive work environment · Conduct regular employee satisfaction surveys and develop action plans based on feedback · Organize team-building activities, cultural events, and recognition programs · Manage internal communications to keep employees informed and engaged Compensation and Benefits · Develop and maintain a competitive compensation and benefits structure · Conduct regular market research to ensure compensation packages remain competitive · Manage the annual salary review process · Administer employee benefits programs and serve as a point of contact for benefit-related queries Employee Relations · Address employee concerns and mediate conflicts · Ensure compliance with labor laws and regulations · Conduct investigations into workplace issues and recommend appropriate actions · Guide managers on employee relations matters Qualifications and Skills · Bachelor’s degree in human resources, Business Administration · 8-10 years of experience as an HR Generalist or in a similar role · Strong knowledge of HR best practices, employment laws, and regulations in India · Excellent verbal and written communication skills · Proven ability to develop and implement HR strategies and processes · Experience with HRIS and HR analytics tools · Strong organizational and project management skills · Ability to work independently and take initiative in a fast-paced environment Preferred Qualifications · Master's degree in Human Resources or MBA with a focus on HR · Professional HR certification (e.g., SHRM-CP, PHR) · Experience working in a technology or fast-growing start-up environment · Knowledge of international HR best practices · Experience in building HR functions from scratch in growing organizations Key Competencies Strategic thinking and planning, Leadership and team building, Problem-solving and decision-making, Adaptability and flexibility, Interpersonal and relationship-building skills, Attention to detail and accuracy, Confidentiality and ethical behavior, Cultural awareness and sensitivity, Change management, Conflict resolution, Data analysis and interpretation What We Offer · Competitive salary and benefits package · Opportunity to shape the HR function of a growing technology company · Professional development and learning opportunities · Collaborative and innovative work environment · Potential for career growth and advancement · Remote work flexibility (for exceptional candidates) How to Apply Qualified candidates are invited to submit their resume, cover letter, and a brief statement outlining their vision for building an HR function from scratch. Please send your application to arya.g@faclon.com Faclon Labs is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Overview We are looking for a dynamic and proactive Human Resource Manager to establish and lead our People function. The ideal candidate will have a strong background in HR generalist roles and the ability to develop and implement comprehensive HR strategies and processes. This role offers the unique opportunity to build our HR function from scratch, setting the foundation for a positive and productive work environment that aligns with our company culture and values. Key Responsibilities HR Strategy and Planning Develop and implement a comprehensive HR strategy aligned with the company's business objectives Create and maintain HR policies, procedures, and best practices Establish HR metrics and analytics to measure the effectiveness of HR initiatives and inform decision-making Talent Acquisition Design and implement effective recruitment strategies to attract top talent Develop and manage the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding Build relationships with external recruiters, universities, and professional networks to create a strong talent pipeline Implement innovative sourcing techniques to identify and engage passive candidates Onboarding and Induction Create a comprehensive onboarding program to ensure smooth integration of new employees Develop orientation materials and processes to familiarize new hires with company culture, policies, and procedures Collaborate with department heads to tailor onboarding experiences for specific roles Learning and Development Assess organizational and individual training needs Design and implement learning and development programs to enhance employee skills and support career growth Create a framework for continuous learning and knowledge sharing within the organization Establish mentoring and coaching programs to support employee development Performance Management Develop and implement a performance management system Create tools and processes for goal setting, performance evaluation, and feedback Train managers on effective performance management techniques Facilitate performance review processes and guide performance improvement plans Employee Experience and Engagement Design and implement employee engagement initiatives to foster a positive work environment Conduct regular employee satisfaction surveys and develop action plans based on feedback Organize team-building activities, cultural events, and recognition programs Manage internal communications to keep employees informed and engaged Compensation and Benefits Develop and maintain a competitive compensation and benefits structure Conduct regular market research to ensure compensation packages remain competitive Manage the annual salary review process Administer employee benefits programs and serve as a point of contact for benefit-related queries Employee Relations Address employee concerns and mediate conflicts Ensure compliance with labor laws and regulations Conduct investigations into workplace issues and recommend appropriate actions Guide managers on employee relations matters Role & responsibilities
Selected Intern's Day-to-Day Responsibilities Work actively on computer vision and deep learning applications Work on challenging problem statements to fine-tune models with huge datasets Work on improving model accuracy and precision for CCTV cameras Compare the accuracy and performance of different CV models for a particular task Understand and work with Vision-Language Models (VLMs) Perform image annotation tasks to enhance dataset quality About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
Job Summary: We are seeking a skilled and proactive IT support engineer. The ideal candidate will be responsible for supporting office IT infrastructure (desktops, laptops, networks, printers), maintaining server uptime, and ensuring high availability, security, and performance. Selected Intern's Day-to-day Responsibilities Include Office IT Support: 1 - Install, configure, and maintain desktops, laptops, printers, and office network equipment (wired/wireless). 2 - Perform OS installations (Windows/Linux) and application troubleshooting. 3 - Respond to and resolve end-user issues related to hardware, software, and network connectivity. 4 - Maintain asset inventory and ensure proper licensing and compliance. 5 - Coordinate with vendors for hardware repairs, AMC, and procurement. 6 - Travel to physical locations for network and system troubleshooting, upgrades, and maintenance as required. Server & Network Maintenance 1 - Monitor LAN/WAN infrastructure, firewalls, and internet connectivity. 2 - Support local servers (file servers, backup, Active Directory, etc.). 3 - Perform regular data backups and ensure disaster recovery readiness. About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
Location: Mumbai (Onsite- Marol, Mumbai) Start Date: Yesterday wouldve been cool, but today works too. Duration: 36 months Stipend: Yes, we pay in actual money (and occasional pizza). Future: Impress us and we might just make you stay forever ????? ???? Who Are We Faclon Labs is a 160-strong tribe of engineers, tinkerers, innovators, and "Why-not" thinkers trying to make the physical world smarter with IoT, data platforms, and caffeine-fueled brainstorming. Were growing fast. Were breaking things (on purpose). And amidst all that chaos, were obsessed with building a workplace that feels human, not robotic. Thats where you come in. ???? What Youll Actually Do (Besides Pretending to Be Busy on Outlook): Be the backstage boss of all things hiringjob posts, candidate calls, follow-ups, and why havent they responded yet chases. Plan fun, meaningful, non-cringe team activities. Own onboarding experiences so smooth they make Day One feel like a TED Talk + warm hug. Help maintain our semi-organized universe of HR spreadsheets, docs, and Notion pages. Join forces on performance processes, feedback loops, culture surveys, and the "let&aposs try this cool idea" projects. Bring serious creativity to LinkedIn job posts, team shoutouts, and internal comms. Be a safe space, a cheerleader, a problem-solver, and occasionally a chaos whisperer. ???? What Were Looking For: Someone with a passion for People, Culture, and organized chaos. You get sh*t done. Period. You love working with peopleand they usually love you back. Comfortable with Microsoft Office, Google Workspace, LinkedIn, and maybe a lil Canva magic. A born communicator: email ninja, message crafter, feedback whisperer. Self-starter vibesyou dont need micromanagement to move. Bonus: Youre that person in the group who plans everything and sends Google Forms for fun. ???? Why You Shouldnt Ignore This: Real impact, real ownership, and real learning from Day One. Youll be part of building a culturenot just observing it. Freedom to experiment, fail, learn, and ship again. Mentorship from a team that gives a damn. And hey, this could turn into a full-time gig if you blow us away. Ready to wrangle the chaos and humanize our madness Apply now. Lets build better vibes, together. Show more Show less
CS Ops Intern Duration : 3 Months Location : Mumbai What you&aposll do Regularly monitor client account satisfaction, health checks, deliverables, and feature performance through scheduled check-ins and emails; act as the primary client contact Proactively identify and resolve project issues with technical teams to ensure minimal disruption Oversee smooth onboarding, seamless project handovers, and post-delivery hypercare to ensure adoption, satisfaction and retention and growth through renewals and upsell/cross-sell opportunities in collaboration with CSMs and sales teams Perform regular account health checks, maintain scheduled calls/emails, and serve as primary contact to address inquiries, coordinate internally, and resolve concerns promptly Monitor projects for potential issues, work with technical teams to resolve them quickly and ensure minimal client disruption What we&aposre looking for Strong understanding of IoT solutions and their applications in Industry 5.0 Excellent communication and interpersonal skills, with the ability to build and maintain client relationships Advance analytical skills Ability to collaborate effectively with cross-functional teams Proficiency in using Customer Relationship Management (CRM) software and other relevant tools You might have an edge over others if Customer-centric mindset with a passion for delivering exceptional service Attention to details and logical understanding Ability to work independently and manage multiple client accounts simultaneously Adaptability to work in a fast-paced, evolving environment Fast and smart learner You should not apply with us if You dont want to work in agile environments The unpredictability and super iterative nature of startups scare you You hate working with people who are smarter than you You dont thrive in self-driven, owner mindset environments- nothing wrong- just not our type! ? About us Were Faclon Labs a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy Thats because we do heavy lifting in tech, in thinking, and in creating real-world impact. Were not your average startup. We dont do corporate fluff. We do ownership, fast iterations, and big ideas. If you&aposre looking for ping-pong tables, we&aposre still saving up. But if you want to shape the soul of the company while it&aposs being built- this is the place! Show more Show less
Selected Intern's Day-to-day Responsibilities Include Code Like a Pro – Write clean, modular, and production-ready Python code. Automate Everything – Build Python scripts to streamline data ingestion, cleaning, and transformation. Own the Data Pipeline – Collect, preprocess, and manage structured/unstructured datasets from diverse sources. Turn Data into Insight – Apply statistical analysis, visualization, and exploratory data analysis to uncover patterns. Play with the Big Models – Fine-tune and experiment with open-source LLMs (LLaMA, Falcon, GPT, DeepSeek, Mistral, etc.) Build AI Products – Develop and iterate AI applications, data analysis systems, and RAG-based AI apps. Ship to Users – Deploy ML models & Python frameworks and web frameworks. Experiment & Iterate – Prototype quickly, test, and push ideas from notebook to live demo. About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas.
Type: Full time Eligibility: 3–5 years of experience in product management, pre-sales, or solution consulting roles. Location: Mumbai (Onsite/ Hybrid - travel as needed) What You’ll Do Market Strategy: Define product rollout plans, pricing models, and messaging in partnership with sales and marketing benchmarks against competitors and incorporate early market feedback into product iterations. Prepare go-live toolkits, sales enablement material, onboarding flows, and adoption strategies. Program Delivery: Drive execution timelines and feature delivery across engineering, QA, and deployment teams. Maintain sprint cadences, release calendars, and milestone tracking for on-time delivery. Run agile ceremonies and ensure sprint velocity is maintained. Client Engagement & Solutioning: Conduct on-site visits and client workshops to understand operational pain points. Derive and document detailed requirements from field observations. Collaborate with solution architects and engineers to map requirements to product capabilities. Translate use cases into scalable solutions within the Faclon ecosystem. What We’re Looking For Strong ability to manage cross-functional teams and field-level customer engagement. Familiarity with agile methodologies and technical solutioning frameworks. Experience in B2B SaaS, IoT, industrial automation, or infrastructure domains preferred.Excellent communication and documentation skills- both technical and business-facing. High ownership and problem-solving attitude. Bonus Points Experience in enterprise deployments or plant-level implementations. Comfort with industrial data systems (e.g., Modbus, OPC UA, MQTT). Prior experience in field validation or client-facing technical roles (B2B). About us We’re Faclon Labs – a high-growth, deep-tech startup on a mission to make infrastructure and utilities smarter using IoT and SaaS. Sounds heavy? That’s because we do heavy lifting — in tech, in thinking, and in creating real-world impact. We’re not your average startup. We don’t do corporate fluff. We do ownership, fast iterations, and big ideas . If you're looking for ping-pong tables, we're still saving up. But if you want to shape the soul of the company while it's being built- this is the place!
Duration: 3-6 Months Type: Paid Internship (Potential future opportunities) Eligibility: Pursuing an MBA- Marketing | B.Tech | M.Tech Location: Mumbai What You’ll Do Sales Support: ● Assist the sales team with tasks such as preparing sales documents, proposals, and presentations. ● Maintain and update customer records in our Customer Relationship Management (CRM) software and provide support in managing sales inquiries and following up on leads. ● Assist with data entry and report generation to track sales performance and trends. Internal Sales: ● Conduct market research to identify potential leads, industry trends, and competitor activities. ● Assist in lead generation activities through online research, social media, and other resources, and help in developing and executing sales campaigns. ● Shadow experienced sales professionals to learn sales techniques and strategies. Customer Follow-ups: ● Participate in customer interactions (phone calls and emails) and follow up with existing customers to build and maintain strong relationships. ● Assist in resolving customer queries and issues, escalating to senior team members when necessary. ● Gather and report customer feedback to help improve our products and services. What We’re Looking For ● Strong communication and interpersonal skills, both written and verbal. ● Excellent organizational and time management abilities. ● Detail-oriented with a high level of accuracy. ● Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). ● A proactive attitude and eagerness to learn. ● Ability to work both independently and as part of a team. ● Knowledge of or interest in sales and marketing concepts is a plus. Bonus Points Prior exposure to the IOT domain.
Duration: 3-6 Months Type: Paid Internship (Potential future opportunities) Eligibility: Pursuing an MBA- Marketing | B.Tech | M.Tech Location: Mumbai What Youll Do Sales Support: ? Assist the sales team with tasks such as preparing sales documents, proposals, and presentations. ? Maintain and update customer records in our Customer Relationship Management (CRM) software and provide support in managing sales inquiries and following up on leads. ? Assist with data entry and report generation to track sales performance and trends. Internal Sales: ? Conduct market research to identify potential leads, industry trends, and competitor activities. ? Assist in lead generation activities through online research, social media, and other resources, and help in developing and executing sales campaigns. ? Shadow experienced sales professionals to learn sales techniques and strategies. Customer Follow-ups: ? Participate in customer interactions (phone calls and emails) and follow up with existing customers to build and maintain strong relationships. ? Assist in resolving customer queries and issues, escalating to senior team members when necessary. ? Gather and report customer feedback to help improve our products and services. What Were Looking For ? Strong communication and interpersonal skills, both written and verbal. ? Excellent organizational and time management abilities. ? Detail-oriented with a high level of accuracy. ? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). ? A proactive attitude and eagerness to learn. ? Ability to work both independently and as part of a team. ? Knowledge of or interest in sales and marketing concepts is a plus. Bonus Points Prior exposure to the IOT domain. Show more Show less
Type: Full time Experience: 0- 2 Years Location: Mumbai (Onsite) What You’ll Do Own top-of-funnel pipeline generation across target industries. Drive outbound lead generation via cold calls, email automation, and LinkedIn outreach. Conduct market research for segmentation, targeting, and lead qualification. Develop sales collateral (email templates, outreach scripts, follow-ups). Support marketing & sales initiatives (webinars, campaigns, newsletters). Maintain accurate records in CRM (HubSpot), ensure smooth handover of leads to sales. Collaborate with marketing & business development to align messaging and strategies. What We’re Looking For Bachelor’s in Business, Marketing, Engineering, or related field. Strong communication & interpersonal skills. Proficiency in MS Office; knowledge of CRM tools preferred. Experience in B2B inside sales/lead generation preferred (not mandatory). Interest in technology-driven sales; engineering background is a plus. Bonus Points Familiarity with tools like Lusha, HubSpot, ZoomInfo, EasyLeadz is a plus. Exposure to the technology or industrial sector.
Company Description Faclon Labs is an end-to-end IoT and data analytics company based in Mumbai. We specialize in leveraging sensor data to drive operational excellence, cost reduction, digital transformation, process automation, and visibility for our clients. Role Description This is a full-time role for a Business Development & Key Account Manager with minimum of 9 years of Industrial BD/ Solution selling experience at Faclon Labs. The role involves managing business relationships, key accounts, and business planning. While the role is primarily based in Mumbai there will regular traveling to customer location involved. Qualifications Business Relationship Management and Account Management skills Key Account Management and Communication skills Strong Business Planning abilities Excellent written and verbal communication skills Ability to build and maintain client relationships Experience in the IoT or technology industry is a plus Bachelor's degree in Business Administration or related field