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Job Summary: We are seeking a skilled and proactive IT support engineer. The ideal candidate will be responsible for supporting office IT infrastructure (desktops, laptops, networks, printers), maintaining server uptime, and ensuring high availability, security, and performance. Selected Intern's Day-to-day Responsibilities Include Office IT Support: 1 - Install, configure, and maintain desktops, laptops, printers, and office network equipment (wired/wireless). 2 - Perform OS installations (Windows/Linux) and application troubleshooting. 3 - Respond to and resolve end-user issues related to hardware, software, and network connectivity. 4 - Maintain asset inventory and ensure proper licensing and compliance. 5 - Coordinate with vendors for hardware repairs, AMC, and procurement. 6 - Travel to physical locations for network and system troubleshooting, upgrades, and maintenance as required. Server & Network Maintenance 1 - Monitor LAN/WAN infrastructure, firewalls, and internet connectivity. 2 - Support local servers (file servers, backup, Active Directory, etc.). 3 - Perform regular data backups and ensure disaster recovery readiness. About Company: Faclon Labs is a Mumbai-headquartered deep-tech IoT company founded by IIT-Bombay alumni. Over the years, we have evolved into a one-stop and highly relevant IoT & AI company to drive digital transformation and Industry 4.0 among enterprises. Having a focus on deep technologies and continuous innovations, Faclon has become one of the leading companies in the IoT space with an aggressive portfolio of customers in India and overseas. Show more Show less
