757 Training Delivery Jobs - Page 30

Zonal Training Manager - Axis Bank Relat.. ABG85856 Financial Services Maharashtra Posted On 25 Apr 2025 End Date 09 May 2025 Required Experience 8 - 12 years ShareApply Basic Section No. Of Position 1 Grade 8 Level Team Leader Organisational Industry -- Function -- Skills Skill Sales Mentoring Team Handling Minimum Qualification Under Graduate CERTIFICATION No data available About The Role Job Purpose: The primary purpose of this position is to implement the training architecture and roadmap for the assigned region for TPD channels. This role involves managing a team to train sales staff and enhance regional productivity through specific capability development interventions. It aims to build skills and improve performance to meet business objectives. Job Context & Major Challenges: Context: The position focuses on implementing and managing training for TPD channels across the assigned region, contributing directly to sales staff capability and regional performance. Challenges: Customizing training delivery to cater to the diverse needs of a large number of channel partners. Ensuring optimal resource allocation for maximum productivity. Dealing with ad hoc training requirements and the need for quick adaptation to new practices. Key Result Areas (KRA): Co-creation, Implementation & Institutionalization of Training: Design and develop training architecture for the region based on local channel behavior, competencies, and market needs. Align stakeholders to achieve productivity goals. Manage regulatory changes and ensure smooth transitions with proper assessments. Managing Training Delivery: Ensure standardization of content delivery and adherence to predefined processes. Analyze feedback from stakeholders and take corrective actions. Ensure timely delivery of training programs according to the set calendar. Stakeholder Engagement & Alignment: Engage regularly with key distributors to identify and address specific training needs. Provide ongoing support to distributors with differing business models. Team Development: Conduct regular trainer development reviews. Provide coaching, feedback, and corrective actions to ensure team effectiveness. Reporting & Adherence to Guidelines: Ensure the timely submission of training-related reports and processes. Strict adherence to reporting schedules and training delivery timelines. Key Relationships: Internal: Sales team, Product team, and Compliance departments for content and process approvals, regular feedback, and internal coordination. External: Channel Partners, Vendors, and Training Facilities for collaboration, external vendor management, and training needs analysis. This role requires excellent coordination, strong leadership, and the ability to adapt to the dynamic needs of the sales training landscape. The successful candidate will be instrumental in building a competent sales team and achieving the regional business goals.

The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. Roles and Responsibilities The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals.

Role & responsibilities SUMMARY: The Field Training Officer serves as the principal training resource for a datacenter campus or metro location. In addition to providing training, job functions may include problem resolution, service enhancement, and process improvement as it pertains to safety and training. The field training officer reports directly to the field training manager, and will work closely with other site, regional, and headquarter leadership. This position will have no direct reports but will work closely with campus leadership to assess employee, site, and campus needs. LOCATION: Chennai, India ESSENTIAL FUNCTIONS: Serves as primary point of contact for onboarding and sustainment training. Trains and certifies new security personnel and maintains required training documentation, asking for assistance from Administrative Officers (AOs) as needed. Spends a portion of the day in the field conducting in person training with security personnel. Responsible for tracking training completion. Prioritizes safety awareness among the campus team and champions safety initiatives developed at the global and regional program level. Coordinates with local leadership and headquarters training team to develop site plans, roll out training, etc. Ensures all site personnel adhere to policies and standard operating procedures. Recommends onboarding and training scheduled in accordance with training needs for security staff to the site and campus security managers. Assists with audit compliance as it relates to training. Conducts recurring audits and prepares and submits critical and confidential information to campus leadership. Maintains required training and safety documentation, ensuring accuracy in accordance with established policies and procedures. Provides feedback on competence, compliance, and morale to campus site leadership. Performs additional tasks assigned by management. Identifies security shortfalls and offers suggestions from improving the security program. Evaluates and escalates potential safety issues within the facility. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. Identifies security shortfalls and offers suggestions from improving the security program. Preferred candidate profile MINIMUM HIRING STANDARDS Must be at least 18 years of age. Must have a reliable means of communication, such as cell phone. Must have a reliable means of transportation (public or private). Must have the legal right to work in India. Must have the ability to speak local language (Tamil) fluently. Must have the ability to speak, read, and write English proficiently. Must be willing to participate in the Companys pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE 2 or more years of experience in the security industry and/or business management, 2 years of training experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience in data centers and training development preferred. Learning Management System and Talent development knowledge is an added advantage. SPECIAL REQUIREMENTS Able to work a flexible schedule, including evening, weekend, and holiday hours. Able to travel as required, up to 50% of the time, occasionally with limited notice. COMPETENCIES Highly motivated, energetic, self-directed individual with analytical and problem-solving skills. Ability to communicate clearly and concisely, sharing technical concepts to a varied audience. High attention to detail. Confident in delivering classroom and field training in an engaging and professional manner. Ability to communicate effectively at all levels and across diverse cultures. Capable of learning a variety of security and safety devices and controls Ability to track and maintain schedule assignments. Ability to maintain professional composure when dealing with unusual circumstances. Strong oral and written communication skills. Must be able to read, write, and understand English. Strong customer service and service delivery orientation. Ability to be an effective leader and member of a project team. Ability to take initiative and achieve results. Ability to adapt to changes in the external environment and organization. BENEFITS Work on a prestigious multinational client account Competitive compensation package on offer Ongoing training, leaning and development Excellent career development opportunities - we value promoting from within! Supportive and collaborative team culture Be part of a rare and exciting opportunity in a fast-paced industry with enormous growth potential. At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. If you have the above criteria, please submit your application via the apply logo with your updated resume.

This role involves developing and implementing training programs, assessing training needs, and managing training budgets. Oversees all aspects of training and development within an organization. Responsible for onboarding and employee engagement. Required Candidate profile Focuses on designing, implementing,evaluating learning programs. Managing training budgets,resources. Utilizing LMS to deliver and track training programs. Helping employees improve skills&knowledge. Perks and benefits To be disclosed post interview

Job Title: Deputy Manager Learning and Development Location: Mumbai / Raipur / Kannur Experience: 3 6 Years Function: Learning & Development (Support Function) Industry Preference: BFSI / Insurance Age Range: 28 35 years Qualification: Graduate Role Summary We are looking for an experienced Learning & Development (L&D) professional to drive workforce capability building aligned with organizational goals. The ideal candidate will have a strong background in the BFSI sector and bring proven expertise in training design, facilitation, stakeholder engagement, and program management. Key Responsibilities Understand and align L&D strategy with business objectives and regional workforce needs. Demonstrate deep knowledge of the life insurance and financial services domain to gain trust and credibility with learners. Conduct impactful training programs as per the L&D calendar, ensuring high engagement and effective learning outcomes. Display strong facilitation skills, using modern adult learning principles and techniques to enhance learner retention. Stay abreast of the latest industry trends and emerging practices in the L&D and insurance sectors. Continuously upskill and pursue certifications in learning & development to maintain instructional excellence. Assess learning effectiveness and recommend improvements to training delivery and content. Collaborate with stakeholders and business leaders to tailor learning initiatives based on capability gaps and performance insights. Monitor program budgets, ensure compliance, and support learning governance. Preferred Skills & Competencies Expertise in Learning Strategy , Content Design , and Instructional Delivery . Familiarity with Financial Services and Life Insurance business models. Strong program management and stakeholder engagement skills. Proficiency in facilitation , training needs analysis , and LMS tools . Excellent communication , presentation , and interpersonal skills . Strong analytical mindset for measuring learning impact and ROI. Knowledge of regulatory requirements and industry standards for compliance training. A proactive, collaborative mindset with the ability to work across regions and functions.

Learning and development Trainer is responsible for the creation and delivery of training programs. Assist in the organization’s success, by coaching and developing its people..

Conduct Training Sessions. Hands-On Guidance. Proven experience in digital marketing and training with a strong foundation in various digital channels. Excellent communication, presentation, and mentoring skills to effectively engage with learners.

We are looking for a passionate and knowledgeable Tally Trainer to join our team. The ideal candidate will be responsible for delivering high-quality training sessions on TallyPrime, focusing on accounting, GST, inventory, payroll, and other business modules. You will train students, professionals, or business users, depending on the organization's audience. (Contact: 8224099931) Roles And Responsibilities Conduct classroom, online, and/or one-on-one training sessions on TallyPrime and related topics. Develop and update training materials, manuals, and course content. Evaluate learner progress and provide feedback for improvement. Support learners in troubleshooting practical problems and real-time case studies. Stay updated with the latest features and updates in Tally software. Collaborate with internal teams to plan and schedule training programs. Maintain training records and generate reports for management.

Role & responsibilities Get TNIs from different department & Compile the analysis to draft training calendar. Release of training plan & conduct of training & provide necessary training material. Record keeping of attendance, test paper, Skill matrix/competency, Evaluation form & feedback. Update & design the new training material/test paper/Evaluation form as per requirement & changes Generate MIS report daily basis. Implementation of LMS Digitilization of Training Tools Induction & DOJO training Conduct skill matrix audit as per plan to identify gaps of skill levels & impart training. Participate in customer audits & update of system as per requirements. Record keeping of suggestion & kaizen & Plan/Conduct of Kaizen review meeting & kaizen reward distribution. Leading skill development project under Lean Manufacturing activity. Preferred candidate profile Perks and benefits

Role & responsibilities Cloud Training Program : Oversee the administration, tracking, facilitation, evaluation, and continuous improvement of onboarding sessions for new hires in cloud technologies. Take ownership of the global cloud training program, ensuring efficiency, effectiveness, and innovation in onboarding processes. The ideal candidate should be proficient in cloud technologies, capable of facilitating learning, and skilled in instructional content design. While facilitation skills are valuable, this role primarily focuses on administrative responsibilities, instructional content design, and optimizing training methodologies. Designing and delivering training programs on cloud platforms like AWS, Google Cloud, or Azure. Updating training content regularly to align with the latest cloud advancements. Assessing training needs and tailoring sessions to different skill levels. Conducting workshops, webinars, and online classes to provide hands-on learning experiences. Helping students prepare for certification exams by offering guidance and study materials. Developing interactive teaching methods, such as hands-on labs and real-world scenarios. Monitoring student progress and providing feedback to improve learning outcomes. Collaborating with cloud professionals to enhance the curriculum and stay updated on industry trends. Work Timing: 2 PM to 11 PM IST

The overall purpose and main responsibilities are listed below: To c reate complex and specialized content without supervision ; m anage end-to-end publication/medical education content development process including documentation and approval in PromoMats/ iEnvision (previously- Datavision/MATRIX ) ; d evelop and maintain therapeutic area expertise ; coach and r eview content created by junior scientific writers ; w ork in close collaboration with peers/team to develop best practices ; and c ollaborate effectively with stakeholder s People: (1) Maintain effective relationship with the end stakeholders (medical scientific community) within the allocated Global Business Unit and product - with an end objective to develop education and communication content as per requirement ; (2) I nteract effectively with health care professionals on publication content ; and (3) Constantly assist junior writers in developing knowledge and sharing expertise Performance: (1) Provide publication/medical education material (slide deck, abstract, poster, manuscript etc.) as per agreed timelines and quality and (2) Provide strategic support with individuals and institutions, which may serve as resources for publications purpose Process: (1) Develop complex publication/medical education material ; (2) Support medical communication and develop subject matter expertise for the assigned therapeutic area(s) ; (3) Assist the assigned scientific communication team in conducting comprehensive publication-need analysis ; (4) Implement the publication plan and associated activities for the year identified for the region ; (5) Work with selected vendors within the region to deliver the required deliverables as per defined process ; (6) Leverage advanced training delivery tools and techniques thereby enhancing the effectiveness of training delivery ; and (7) Design an overall plan of action based on end-user feedback and improve course content and delivery Stakeholder: (1) Work closely with scientific communication teams in regions/areas to identify publication need and assist in developing assigned deliverables and (2) Liaise with medical department to prepare relevant and customized deliverables About you Experience : >4 years of experience in content creation for the pharmaceutical/healthcare industry, or academia Soft skills : S takeholder management; c ommunication skills; and abi lity to work independently and within a team environment Technical skills : As applicable (including but not limited to therapeutic area/domain knowledge exposure; publication submission; and/or project management) Education : Advanced degree in life sciences/pharmacy/similar discipline or medical degree Languages : Excellent knowledge of English language ( spoken and written)

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Interested candidate can share their cv @ swapnil.gupta@igtsolutions.com(7042379178)

Role & responsibilities We are seeking a dynamic and passionate Process Trainer to join our Integrated Resource Training Unit at the National Head Office, Hyderabad. The role involves delivering structured weekly training sessions across key operational functions. The trainer will facilitate sessions on process workflows, proprietary business applications, and behavioural skills such as communication, empathy, accountability, and collaboration. Responsibilities include managing training logistics, conducting assessments, maintaining records, and reporting feedback and learning outcomes. The ideal candidate should have strong facilitation skills, a learning mindset, and the ability to simplify complex processes. Experience in behavioural training, content development, and adult learning principles is desirable. Proficiency in English and Hindi is essential. Must be willing to travel.

Roles and Responsibilities Manage training programs from planning to execution, ensuring effective delivery and evaluation. Conduct Training Needs Identification (TNI) and analysis to identify gaps in employee skills and knowledge. Develop and deliver process training, soft skills training, sales training, classroom training, OJT, TTT, and other types of trainings as required. Coordinate with subject matter experts to design and develop high-quality training materials. Monitor trainee progress, provide feedback, and track performance improvements. Desired Candidate Profile 3-7 years of experience in Training & Development or related field. Strong understanding of Training Management principles and practices. Ability to analyze data to inform decision-making on training needs and effectiveness. Excellent communication skills for effective coordination with stakeholders.

Role: Senior Specialist Trainer (V&A Trainer) Immediate Joiners Experience: 5+ years (2 years International Voice Process Mandatory) Location: Bangalore Sifts: Night (US Process) Mandatory Skills Training Delivery Expert Competency Level in facilitation and delivering training Expert in managing classes Training Needs Analysis Should be an expert in interpreting and assessing training and development needs of individual and teams to develop appropriate and effective training strategies to bridge identified gaps. Training Design & Development Should be knowledgeable on ADDIE and 6Ds of Breakthrough learning in ensuring effective training delivery while achieving business objectives. Analytical and Problem Solving Skill Able to establish structure and procedures to protect classified information. Ability to make administrative and procedural decisions and judgments. Ability to determine problems, to problem solve and recommend solutions. To seek out better methods of training classes to operate. Coaching and Performance Management Ability to diagnose performance gaps and identify the training needs of a team of trainers. Ability to prepare coaching and development plan to help the team of trainers improve their performance. Documentation and Administrative Skill Able to participate during training, orientation and awareness programs such as QISMS, DPA, and the relevant company policies and standards. Able to report information security related incidents without any delay to the right authority. - Example: All information-related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality. Able to establish, implement and continuously improve the quality information security policies assigned to him / her. Conducts RCA and recommends solutions

Key Responsibilities: Conduct training needs analysis in collaboration with department heads and HR Design and develop engaging training content, manuals, and materials Facilitate workshops, classroom sessions, and e-learning programs Evaluate training effectiveness through feedback, assessments, and performance metrics Maintain and update training records and reports Stay updated on the latest training tools, trends, and best practices Support onboarding of new hires with induction and orientation sessions Collaborate with SMEs to develop role-specific training modules Manage Learning Management System (LMS), if applicable.

Corporate Training Learning and Development (L&D), B2B Sales, Client Acquisition Training, HR & L&D Networking, Customized Training Solutions, Solution Selling Training Needs Analysis, CRM (Zoho, Salesforce, HubSpot), Client Relationship Management

Company Name - Compunnel Working Days - 5 days working (Saturday and Sunday Fixed Off) Timings - 7pm - 4am (Night Shifts) Locations- Noida Job Description:- • Proven experience in designing and delivering training programs, workshops .• Strong presentation, communication, and interpersonal skills. Ability to understand and address client needs, offering strategic recommendations and solutions. • Proficient in performance management. • Flexibility to travel to other locations as required. • Conduct needs assessments, evaluate training effectiveness, and make necessary adjustments. • Stay updated on industry trends, best practices to enhance training content. • Should have an understanding of call and communication quality • Collaborate with internal teams to identify client needs and develop training materials and resources. • Deliver engaging and impactful training sessions, workshops, and seminars on-site or virtually. For further assistance can reach at prasang.rai@compunnel.com or 8595748474. www.compunnel.com Thank you Prasang Rai Talent Acquisition Specialist Email : prasang.rai@compunnel.com Phone : +91-1203238800 C4, Sec-58, Noida, UP 201307, India.

Job Description BE, BTech, MCA, MBA(HR) preferred. The candidate must have experience in at least 3 full project lifecycles of Project modules implementation. At least 6+ years of Oracle Fusion HCM implementations or Support exposure with module-leading hands on experience in any of the five HCM modules from below Core HR, Absence Management, ESS, Payroll, Learning, HR Helpdesk, workforce Compensation, OTL for projects, ORC, Talent Management (Goals, Performance & Succession) Should have hands exp. in Fast Formula, BI & OTBI Reports, Value Set, UDT and Personalization. Should have exp. in workflow configuration using BPM. Strong technical knowledge in Oracle HCM Cloud security setup is desired. Should have Experience/Knowledge in Reporting, Data Migration and Interface/Integration development using HDL, PBL, HCM Extract, BIP, Web Service etc. Should have exp. in client facing role and must have worked on Requirement Gathering, Product Workshop & Demo, CRP, UAT etc. Should have excellent communication, Project/stakeholder/team management skills and experience. Career Level - IC3 Responsibilities Collaborating with clients to gather business requirements and translating them into technical configurations and customizations for Oracle HCM Cloud modules Configuring Oracle HCM Cloud solutions to align with business processes for Core HR, Payroll, Workforce Compensation, and other listed modules. Developing and deploying custom BI Publisher reports, OTBI dashboards, and HCM Extracts tailored to client requirements across Core HR, Payroll, and Absence Management. Creating and maintaining fast formulas for payroll calculations, absence accruals, and validations to meet business rules. Designing and implementing system integrations using HCM Data Loader (HDL), Integration Cloud Services (OIC), and REST APIs for seamless data flow between Oracle HCM and third-party systems like payroll providers or recruiting platforms. Supporting data migration processes by preparing, validating, and loading employee, payroll, absence, and other related data using HDL and Spreadsheet Loaders. Managing configurations for Talent Management modules (Goals, Performance & Succession) to support strategic organizational objectives. Implementing and configuring Oracle Recruiting Cloud (ORC) to streamline the recruitment lifecycle, including job requisitions, candidate management, and onboarding. Setting up Oracle Learning Cloud to enhance training delivery, course management, and learner engagement. Configuring Oracle Time and Labor (OTL) for Projects to manage employee time tracking and project costing accurately. Handling Workforce Compensation configurations to support salary planning, bonus distribution, and other compensation management processes. Troubleshooting and resolving technical issues related to ESS, HR Helpdesk, and other self-service functionalities. Applying quarterly patches and updates, ensuring custom configurations and extensions remain compatible with the latest Oracle HCM Cloud releases. Documenting technical specifications, configurations, and workflows for modules such as Absence Management, Payroll, and Talent Management for audit and knowledge-sharing purposes. Providing end-user training and post-implementation support for Oracle HCM Cloud modules, ensuring smooth adoption by client teams. Collaborating with cross-functional teams, including functional consultants, project managers, and developers, to deliver complex Oracle HCM projects within deadlines and budget constraints. Mentoring junior technical consultants on Oracle HCM Cloud technical components and best practices.

Job Title: Telesales Trainer / Training Manager Role Overview: As a Telesales Trainer, you will play a crucial role in ensuring the success and effectiveness of our telesales representatives by providing comprehensive training and development programs. You will be responsible for designing and delivering training sessions, assessing training needs, and continuously improving our training materials and methodologies to enhance the performance of our team. Responsibilities: l Develop and implement comprehensive training programs for new and existing telesales representatives, covering product knowledge, sales techniques, objection handling, and customer service skills. l Conduct training sessions through various formats, including classroom training, virtual sessions, and one on one coaching, ensuring all learning objectives are met. l Assess the training needs of individual team members through performance evaluations, observations, and feedback, and tailor training plans accordingly. l Collaborate with sales managers and team leaders to identify areas for improvement and develop targeted training initiatives to address skill gaps and enhance performance. l Create and update training materials, including presentations, manuals, and elearning modules, to ensure they reflect the latest product information, sales strategies, and best practices. l Provide ongoing support and coaching to telesales representatives, offering guidance, feedback, and encouragement to help them achieve their goals and overcome challenges. l Monitor the effectiveness of training programs through performance metrics, feedback surveys, and observation, and make recommendations for continuous improvement. l Stay informed about industry trends, competitor activities, and best practices in telesales training, and incorporate relevant insights into our training programs. Requirements: l Proven experience in telesales training or a similar role, preferably in a fast-paced sales environment. l Strong knowledge of telesales techniques, sales processes, and customer service principles. l Excellent presentation and communication skills, with the ability to engage and motivate learners of diverse backgrounds and skill levels. l Demonstrated ability to design, deliver, and evaluate training programs using a variety of instructional techniques and technologies. l Effective coaching and mentoring skills, with the ability to provide constructive feedback and support to individuals and teams. l Proficiency in Microsoft Office Suite and experience with training software and elearning platforms. l High level of organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively. l Bachelor's degree in Business Administration, Education, or a related field preferred.

Job Summary: We are seeking an AWS Trainer. The ideal candidate should have 1-2 years of teaching experience and a technical background in Data/AIML, Network, Linux, one of the popular programming language and AWS cloud services. This role involves delivering high-quality training sessions, mentoring students, and staying updated with the latest AWS advancements. Domain or Courses 1. AI-ML / Data Engineering 2. AWS Development 3. AWS DevOps 4. AWS Security Key Responsibilities: 1. Conduct instructor-led training sessions on any of or all the courses mentioned above. 2. Design and develop training materials, hands-on labs, and real-world projects. Guide and mentor students/professionals in mastering AWS services related to AI/ML and Data Engineering. 3. Provide practical demonstrations and assist students in troubleshooting issues. 4. Evaluate student progress through assignments, assessments, and project reviews. 5. Collaborate with the curriculum development team to enhance course content. Required Skills & Qualifications: Min 1-2 years of teaching experience on Data courses / AIML courses / Linux / Networking or AWS-related courses. Excellent communication and presentation skills. Ability to engage and motivate learners with a passion for teaching. Strong expertise in AWS services Preferred Qualifications: Experience delivering online or in-person training on Data courses / AIML courses / Linux / Networking or AWS-related courses Any of the active AWS Associate/Professional certificate Benefits: Competitive salary and flexible work options. Opportunity to work with a growing team of cloud professionals. Access to the latest AWS training resources and certifications Career growth and networking opportunities within the cloud community.

About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We're Hiring: Industry Lead - Field Sales Trainer Company Industry: IT Services & Business Looking for an experienced Sales Trainer to join our team and take charge of field/product training across the region. Youll manage training for 50+ sales teams, drive performance improvements, and help shape the sales success of our ground teams. Key Responsibilities: ~ Manage On-the-Job Training (OJT) for 50+ ground sales teams ~ Own sales performance and improve efficiency month-over-month ~ Develop and deliver impactful training content & programs ~ Provide direct sales coaching and support through end-to-end sales closures ~ Prepare and present training reports to track success Qualifications: ~ Hardcore sales training & coaching experience ~ Excellent communication & PowerPoint skills ~ Willingness to travel and work in a dynamic, field-based environment ~ Experience in B2B sales training (corporate environment preferred) Locations: Gurgaon, Pune, Ahmedabad, Mumbai, Bangalore, Hyderabad

Long Description Conduct IP searches using various databases, e.g. SciFinder, Thomson, USPTO, Espacenet etc. • Update the IP searches at regular intervals • Prepare IP landscape and note for R&D • Conduct weekly IP updates for granted and published IP • Conduct IP due diligence for in-licensing /out-licensing dossiers in various geographies Conduct patentability analysis • Draft patent applications • Communicate with counsel for IP filings • Prepare response to office actions Correspondence with regulatory wrt patent certifications, label changes, patent amendments etc • Review DDR (Drug Development Report) and PDR (Product Development Report) before DMF and ANDA filing • Conduct prior art search for assisting IP challenges • Collect discovery documents in patent litigation Legal CI • OB changes, citizen/suitability petitions • Medical CI for identifying follow-ons • Provide IP information for product identification Competencies Innovation & Creativity Result Orientation Collaboration Customer Centricity Developing Talent Process Excellence Stakeholder Management Strategic Agility Education Masters in Pharmaceutical Chemistry Work Experience 1-4 Years

We are seeking an experienced Sales Excellence Trainer who can elevate our sales teams by implementing best practices, advanced selling techniques, higher level strategies and sales process optimization strategies. This role is pivotal in enhancing sales effectiveness, performance, and productivity. The ideal candidate will bring a strong background in tech sales training, particularly within the B2B IT Sales space, and possess exceptional communication and coaching skills to drive high standards across the sales organization. A knack to interpret numbers & figures is required. Role & responsibilities Sales Excellence Training Development: Design and execute advanced training programs focused on sales excellence strategies, sales process optimization, and sales productivity tools tailored to B2B tech sales. Performance Coaching & Mentoring: Provide ongoing coaching and mentoring to sales professionals, focusing on enhancing core sales skills, objection handling, and consultative selling. Needs Assessment & Skill Gap Analysis: Conduct regular assessments to identify skill gaps and align training interventions with team and individual needs to ensure readiness for market challenges. Sales Effectiveness Initiatives: Drive initiatives to improve win rates, increase productivity, shorten sales cycles, and enhance the overall sales effectiveness of teams, with a focus on process excellence and optimization. Collaboration with operations, support & Delivery teams: Partner with sales leadership and cross-functional teams to align training programs with business goals, focusing on scalability and consistency in sales practices. Evaluation & Feedback/ Training Impact Measurement: Measure training effectiveness through performance metrics, feedback loops, and tracking post-training impact to continuously refine training content. Also, View analytics dashboards to identify individual gaps & devise plans to boost sales productivity and data-driven selling. Industry Trend Integration: Stay abreast of industry developments, competitor strategies, and emerging sales methodologies to ensure training content remains current and impactful. Preferred candidate profile Key Qualifications: Minimum 4 to 5 years of experience in sales training, with a track record in tech B2B sales, sales excellence, and process optimization. Proven experience in optimizing sales processes, shortening deal cycles, and enhancing win rates through structured training and coaching. Working knowledge of SaaS, cloud computing, enterprise IT, and emerging tech sales strategies will be an added advantage Advanced communication, coaching, and presentation skills, adept at engaging diverse learning styles. Proficiency in CRM systems, sales enablement platforms, and analytics tools relevant to sales productivity. In-depth knowledge of sales methodologies and adult learning principles. Preferred Skills: Experience in a dynamic tech environment or fast-paced startup. Certifications in Sales Excellence, Sales Coaching, or Instructional Design preferred Familiarity with AI-driven sales tools and automation in the B2B landscape. Personal Attributes: Highly organized with a strategic mindset focused on sales excellence. Analytical with strong problem-solving and critical-thinking abilities. Passionate about elevating sales performance through continuous learning and development. Flexible and adaptable to work in an evolving and fast-paced environment. Role: Sales Excellence Trainer Job Title: Manager/ Senior Manager Experience Required: Overall 8 to 10 years of experience with minimum 4 to 5 years in B2B sales training, with a focus on tech sales. Location: Noida Employment Type: Full-time Day Shifts - 9 AM to 6 PM Saturday / Sunday Fixed Off Work From Office Contact - Call / What's App Resume - 9718978697 Email - siddharth.mathur@denave.com Siddharth Mathur Lead Talent Acquisition DENAVE INDIA PVT LTD