Tour Package Head

Job Title: Tour Package Head

Company: Need Eighty Two Forex and Travels Private Limited
Address:
125/2, Taki Road, Kalikapur,Barasat, Kolkata, West Bengal – 700124

Job Description – Tour Package Head

Position Overview:

We are seeking an experienced and innovative Tour Package Head to lead and manage our Domestic & International Tour Package Department. The ideal candidate should have strong destination knowledge, costing experience, vendor relations, team management skills, and the ability to deliver high-quality travel experiences to customers.

Key Responsibilities:

1. Tour Package Development

• Plan, design, and develop domestic & international tour packages.
• Research new destinations, experiences, hotels, DMCs, and market trends.
• Create detailed itineraries, costing sheets, and package brochures.
• Ensure market-competitive pricing and profitable margins.

2. Operations & Execution

• Oversee end-to-end tour operations for confirmed bookings.
• Coordinate with hotels, airlines, transport vendors, DMCs, and local partners.
• Ensure smooth execution of tours and handle escalations when required.
• Manage bookings for transfers, sightseeing, visas, and other services.

3. Team Leadership

• Lead and guide the tour package team.
• Assign tasks, train team members, and review daily performance.
• Conduct destination training and maintain updated product knowledge across the team.

4. Client Support & Sales Coordination

• Assist customers with itinerary suggestions and customizations.
• Support the sales team with package details, offers, and marketing insights.
• Manage customer queries and ensure high service quality.

5. Vendor Management

• Build strong relationships with hotels, airlines, DMCs, and service providers.
• Negotiate rates, contracts, and partnerships.
• Evaluate vendor performance to ensure reliability and service standards.

6. Reporting & MIS

• Prepare monthly reports on package performance, sales, profitability, and trends.
• Analyze competitor offerings and market demand.
• Suggest new ideas to enhance product portfolio and revenue.

Required Qualifications & Skills:

• Graduate/Postgraduate in Tourism, Hospitality, or related field.
• 5–7 years of experience in tour operations or package development (Domestic & International).
• Strong knowledge of destinations, itineraries, and travel planning.
• Proficiency in costing, vendor management, and itinerary designing.
• Excellent communication, negotiation, and leadership skills.
• Ability to multitask and work under pressure.

How to Apply:

Interested candidates are requested tosend their CV to:
humanresources@need82.in

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person