5 - 8 years

3 - 6 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Tour Package Head

Company Name: Need Eighty Two Forex and Travels Pvt. Ltd.
Location: 125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal 700124

Employment Type: Full-Time

Key Responsibilities:

  • Head and manage the Tour Package Department (Domestic & International)
  • Plan, develop, and launch competitive tour packages based on market demand
  • Lead, train, and supervise tour package executives and sales teams
  • Negotiate contracts and rates with hotels, transporters, airlines, and DMCs
  • Ensure profitability of tour packages through cost control and pricing strategies
  • Monitor inquiries, conversions, bookings, and overall department performance
  • Set monthly and yearly sales targets and ensure achievement
  • Coordinate with Visa, Air Ticketing, Hotel, and Operations departments
  • Handle key clients, corporate accounts, and high-value bookings
  • Resolve escalated customer complaints and service issues
  • Analyze competitor packages and travel market trends regularly
  • Ensure proper documentation, vouchers, itineraries, and SOP compliance
  • Prepare MIS reports, sales analysis, and management presentations

Required Skills & Qualifications:

  • Graduate/Post-Graduate in Travel, Tourism, or Hospitality preferred
  • Minimum 5–8 years of experience in tour operations, with at least 2–3 years in a leadership role
  • Strong knowledge of domestic and international destinations
  • Excellent vendor negotiation and cost management skills
  • Proven leadership, team management, and decision-making abilities
  • Strong communication, presentation, and client-handling skills
  • Proficiency in CRM systems, MS Excel, and reporting tools
  • Result-oriented mindset with strategic planning abilities

Preferred Candidate Profile:

  • Experience in a reputed travel agency or tour operator
  • Strong industry contacts with hotels, DMCs, and ground operators
  • Ability to scale the tour business and introduce new destinations

How to Apply:

Interested candidates may send their updated CV to:
humanresources@need82.in

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

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