Tour Package Head

Job Title: Tour Package Head

Company Name: Need Eighty Two Forex and Travels Pvt. Ltd.
Location: 125/2, Taki Rd, Kalikapur, Barasat, Kolkata, West Bengal 700124

Employment Type: Full-Time

Key Responsibilities:

• Head and manage the Tour Package Department (Domestic & International)
• Plan, develop, and launch competitive tour packages based on market demand
• Lead, train, and supervise tour package executives and sales teams
• Negotiate contracts and rates with hotels, transporters, airlines, and DMCs
• Ensure profitability of tour packages through cost control and pricing strategies
• Monitor inquiries, conversions, bookings, and overall department performance
• Set monthly and yearly sales targets and ensure achievement
• Coordinate with Visa, Air Ticketing, Hotel, and Operations departments
• Handle key clients, corporate accounts, and high-value bookings
• Resolve escalated customer complaints and service issues
• Analyze competitor packages and travel market trends regularly
• Ensure proper documentation, vouchers, itineraries, and SOP compliance
• Prepare MIS reports, sales analysis, and management presentations

Required Skills & Qualifications:

• Graduate/Post-Graduate in Travel, Tourism, or Hospitality preferred
• Minimum 5–8 years of experience in tour operations, with at least 2–3 years in a leadership role
• Strong knowledge of domestic and international destinations
• Excellent vendor negotiation and cost management skills
• Proven leadership, team management, and decision-making abilities
• Strong communication, presentation, and client-handling skills
• Proficiency in CRM systems, MS Excel, and reporting tools
• Result-oriented mindset with strategic planning abilities

Preferred Candidate Profile:

• Experience in a reputed travel agency or tour operator
• Strong industry contacts with hotels, DMCs, and ground operators
• Ability to scale the tour business and introduce new destinations

How to Apply:

Interested candidates may send their updated CV to:
humanresources@need82.in

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person