Telesales Specialist

Company Description

ABI-Tech Solution specializes in transforming traditional business practices into digital solutions by leveraging innovative technologies to drive revenue and profitability. With 18 years of expertise in the AEC and information technology industries, the team at ABI-Tech is highly trained in emerging technologies, including AI, Custom Software Development , Mobile App Development, Robotics, AR, and VR. The company provides tailored solutions to address business gaps and enhance productivity. ABI-Tech offers software such as Payroll, Inventory ,Commission Management , Voucher Management and Healthcare sales force solutions. Based on a commitment to innovation, ABI-Tech's bespoke solutions are designed to meet the evolving needs.

Role Description

This is a full-time on-site Telesales Specialist position located in Puducherry. The Telesales Specialist will be responsible for making outbound calls to prospective clients, presenting company products and services, and nurturing leads to convert them into customers. Responsibilities include building strong relationships, understanding customer needs, achieving sales targets, and maintaining up-to-date records of customer interactions in the CRM system. The role requires effective communication skills and a commitment to ensuring customer satisfaction.

Qualifications

• Experience and skills in Telesales, Lead Generation, and Customer Relationship Management (CRM)
• Proficiency in Communication, Negotiation, and Presentation skills
• Strong time management, organizational skills, and ability to multitask
• Knowledge in Digital Marketing and Online Brand Management is a plus
• Proactive attitude, ability to work in a team, and meet or exceed sales targets
• Previous experience in business development or sales is highly desirable
• Bachelor’s degree in Business Administration, Marketing, or related field