Telesales Specialist

Job Title: Tele sales Executive

Location: Kolkata, Kaikhali

Salary Range: ₹10,000 – ₹12,000 per month

Office Timing: 10:30 AM – 7:00 PM

Company: Yogic Software Pvt. Ltd.

About the Role:

We are looking for a dedicated and customer-oriented Customer Support Executive to join our team. The ideal candidate will handle customer queries, provide product support, and ensure a smooth customer experience for our software users.

______________

Key Responsibilities:

* Handle inbound and outbound customer calls, emails, and messages.

* Assist customers with software-related queries, troubleshooting, and issue resolution.

* Maintain accurate records of customer interactions and follow-up actions.

* Coordinate with the technical team to escalate and resolve complex issues.

* Provide timely updates and support to clients regarding product usage.

* Maintain a positive, professional, and customer-centric approach.

* Prepare daily/weekly reports on customer issues and resolutions.

* Achieve assigned monthly sales targets through lead conversion and upselling.

______________

Requirements:

• Minimum 6 months–1 year of experience in customer support (software/IT support preferred).
• Good communication skills in English, Hindi, and Bengali.
• Basic knowledge of computers and software usage.
• Problem-solving attitude with patience and professionalism.
• Freshers with good communication skills may also apply.

To apply send your updated CV at- hr@yogicsoftware.com or 7596055178

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Work Location: In person