Telesales Executive

Kaira Software Pvt. Ltd., a leading software development company, is looking for a motivated and confident Telesales Executive to join our sales and customer engagement team. You will play a key role in initiating contact with potential clients, answering queries, and helping drive sales conversions through effective communication. In addition, you will also support outreach for our platform – The Design Bridge – which connects tile manufacturers, dealers, and architects by helping list discontinued or dead stock items for resale. This is a unique opportunity to work across both the software and building materials industries. Key Responsibilities: • Contact potential or existing customers to inform them about our software solutions and services • Answer customer queries related to products, features, and pricing • Understand customer requirements and suggest appropriate solutions • Follow up on leads, meet monthly sales targets, and facilitate future sales • Record details of interactions, sales, and follow-ups accurately in the CRM • Process orders efficiently and resolve basic client concerns • Maintain a positive, empathetic, and professional attitude with customers at all times • Support outreach for The Design Bridge by contacting tile companies and dealers Required Skills & Qualifications: • Proven experience in telesales, customer support, or similar voice-based role • Excellent verbal communication and interpersonal skills • Fluency in English, Hindi, and Gujarati • Ability to explain technical products in simple terms • Good listening skills and a problem-solving attitude • Cool-tempered, resilient, and able to handle rejection with professionalism • Basic computer and CRM usage knowledge is a plus Work Type: Full-time, On-site (Ahmedabad) Work Days: Monday to Saturday Why Join Us? • Work in a dynamic tech-driven environment • Career growth and learning opportunities • Supportive leadership and collaborative team culture • Get exposure to both the IT and building materials domain How to Apply: �� Visit our careers page: https://kairasoftware.com/careers �� Or send your resume directly to: hr@kairasoftware.com