Posted:6 days ago|
Platform:
On-site
Full Time
In addition, you will also support outreach for our platform – The Design Bridge – which connects tile manufacturers, dealers, and architects by helping list discontinued or dead stock items for resale. This is a unique opportunity to work across both the software and building materials industries.
• Contact potential or existing customers to inform them about our software solutions and services
• Answer customer queries related to products, features, and pricing
• Understand customer requirements and suggest appropriate solutions
• Follow up on leads, meet monthly sales targets, and facilitate future sales
• Record details of interactions, sales, and follow-ups accurately in the CRM
• Process orders efficiently and resolve basic client concerns
• Maintain a positive, empathetic, and professional attitude with customers at all times
• Support outreach for The Design Bridge by contacting tile companies and dealers
• Proven experience in telesales, customer support, or similar voice-based role
• Excellent verbal communication and interpersonal skills
• Fluency in English, Hindi, and Gujarati
• Ability to explain technical products in simple terms
• Good listening skills and a problem-solving attitude
• Cool-tempered, resilient, and able to handle rejection with professionalism
• Basic computer and CRM usage knowledge is a plus
Kaira Software Pvt. Ltd.
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