Telesales Executive

Job Description: Telesales Executive

Company: Dream On Travel
Location: Coimbatore
Job Type: Full-Time

Job Summary
We are looking for a dynamic and persuasive Telesales Executive to specialize in selling our exciting range of travel packages and services. This role requires a perfect blend of sales acumen and a passion for travel. The successful candidate will engage with qualified leads and existing clients over the phone, understand their holiday aspirations, and convert these conversations into confirmed bookings while delivering exceptional service.

Company Description

Dream On Travel is a Tamil travel community dedicated to curating unique and handcrafted group trips for solo and group travelers. With a mission to create safe spaces for strangers to connect and form new friendships, we design itineraries that showcase the world's best destinations. Our experienced trip leads handle every detail to ensure travelers can enjoy a seamless and unforgettable experience. As passionate travelers ourselves, we aim to turn travel dreams into reality by blending exploration, community, and meaningful connections. Join us in Coimbatore for an opportunity to share your love for travel and create memorable journeys.

Key Responsibilities

• Conduct Sales Calls: Make outbound calls to qualified warm leads generated by marketing efforts, as well as occasional cold calls to prospective clients, to promote travel packages, flights, hotels, and tours.
• Achieve Targets: Consistently meet or exceed daily, weekly, and monthly sales quotas and revenue targets.
• Consultative Selling: Engage clients in conversation to understand their travel needs, preferences, budget, and recommend tailored travel solutions and packages.
• Product Knowledge: Maintain extensive, up-to-date knowledge of popular destinations, travel regulations, company products, promotions, and industry trends to advise clients accurately.
• Booking and Administration: Guide customers through the booking process, ensuring all details are accurate, processing payments, and updating the CRM system with detailed interactions and sales activity.
• Objection Handling & Negotiation: Professionally address customer questions, concerns, and objections related to pricing, itineraries, or travel restrictions to close sales effectively.
• Customer Relationship Management: Build rapport with clients to encourage repeat business and cross-selling of travel insurance or additional services.
• Collaboration: Work closely with the marketing team to optimize lead quality and with the operations team to ensure smooth handover of booked itineraries.

Qualifications and Skills

• Education: High school diploma or equivalent is required; a diploma or degree in Travel & Tourism is a significant advantage.
• Experience: Proven experience as a Telesales Representative, Telemarketer, or Travel Agent is often preferred. Experience within the travel, tourism, or hospitality industry is a major plus.
• Communication: Excellent verbal communication skills, a clear and professional phone voice, and strong persuasive writing skills.
• Sales & Negotiation: Strong sales track record, negotiation abilities, and the resilience to handle rejection in a target-driven environment.
• Technical Proficiency: Familiarity with CRM software. Travel booking systems, and standard Microsoft Office tools.
• Soft Skills:
• A genuine passion for travel and exploring new destinations.
• Strong time management, organization, and attention to detail.
• Goal-oriented, self-motivated, and able to work independently and as part of a team.
• Problem-solving skills and the ability to work well under pressure.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person