Telecalling Team Lead

1 - 5 years

2 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Profile:- Tele calling Leader

We are looking for an experienced and motivated Tele calling Team Leader to join our team. The ideal candidate should have prior experience in telesales or telecalling, be target-driven, and possess strong leadership skills.

Key Responsibilities:

  • Lead and manage the telecalling team to achieve daily, weekly, and monthly targets.
  • Train, mentor, and motivate team members to enhance their performance.
  • Take ownership of escalations and resolve issues promptly.
  • Monitor and drive team performance to meet or exceed sales targets.
  • Assist in hiring and onboarding new team members.
  • Provide regular feedback and implement strategies for continuous improvement.
  • Report team performance metrics and progress to senior management.

Requirements:

  • Prior experience in telesales/telecalling is a must.
  • Proven ability to lead and manage a team.
  • Strong communication and problem-solving skills.
  • Ability to handle pressure and meet targets.
  • Should be able to work individually and handle team strictly

Compensation:

  • Fixed salary + performance-based incentives based on team achievements

Benefits:

Quick growth, Performance Certification

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