Job Type: Full-Time (On-Site) Location:Chennai District, Tamil Nadu Job Summary: A4 Hospital is seeking a dynamic and experienced Operations Manager to oversee the day-to-day administrative and operational functions of our branches. The ideal candidate will have strong leadership, coordination, and healthcare administration skills to ensure excellent service delivery and smooth internal operations. Key Responsibilities: Oversee the daily operations of the hospital branches, ensuring high standards of patient service and care Manage cross-functional teams including front office, housekeeping, support staff, and coordination units Ensure adherence to hospital policies, SOPs, and quality standards across departments Supervise and support the implementation of change management initiatives and new processes Act as the central point of coordination between doctors, nurses, and administrative staff Monitor operational efficiency, resolve issues, and streamline workflows Handle hospital revenue, billing operations, and maintain financial discipline Work with management to plan budgets, allocate resources, and meet operational goals Maintain a culture of accountability, patient satisfaction, and continuous improvement Eligibility Criteria: Education: Graduate or Postgraduate in any discipline (Healthcare/Hospital Management preferred) Experience: Minimum 3 to 5 years in healthcare operations or hospital administration Proficiency in people management, communication, and process orientation Strong organizational, analytical, and leadership skills Experience in a maternity or fertility care setting is a plus Industry Type: Healthcare / Hospital / Fertility & Pregnancy Centre Department: Operations / Administration Role Category: Hospital Operations / Admin Management How to Apply: 📞 Contact: 8925532815 📧careers@a4hospital.com

Job Title: Nursing Coordinator Location: A4 Hospital, Chennai Job Type: Full-Time Experience: 1–5 Years Department: Nursing Administration About A4 Hospital: A4 Hospital is a trusted name in advanced medical care, known for its patient-first approach and clinical excellence. We are committed to delivering compassionate and evidence-based care across all departments. As we expand our services, we are looking for a skilled Nursing Coordinator to lead our nursing operations and ensure the highest standards of care delivery. Role Overview: The Nursing Coordinator will be responsible for supervising and supporting nursing teams, streamlining operations across wards and units, and ensuring compliance with clinical and safety standards. This leadership role requires someone with a strong clinical background, excellent communication skills, and a passion for improving patient outcomes through operational excellence. Key Responsibilities: Oversee the daily operations of the nursing department, ensuring all shifts are adequately staffed and resources are efficiently allocated Monitor the quality of nursing care delivery, ensuring patient safety, satisfaction, and adherence to hospital protocols Train, mentor, and evaluate nursing staff; identify skill gaps and plan internal training sessions accordingly Coordinate between doctors, nursing staff, and hospital administration to ensure seamless patient care Ensure nursing documentation and patient records are accurate, updated, and in line with regulatory requirements Manage and review nursing SOPs, ensuring compliance with current clinical practices and hospital standards Participate in audits, accreditations, and other quality initiatives Handle incident reporting, grievance redressal, and performance feedback within the nursing team Support new staff onboarding and help create a positive, professional, and ethical work culture Candidate Profile: Qualification: B.Sc Nursing / PB B.Sc / M.Sc Nursing Experience: Minimum 1–5 years in a nursing leadership or coordinator role License: Valid registration with the Tamil Nadu Nursing Council Strong knowledge of clinical protocols, nursing best practices, and hospital workflows Excellent people management, conflict resolution, and communication skills Ability to stay calm under pressure and make effective decisions in real-time Proficient in nursing documentation, shift planning, and resource allocation Why Join A4 Hospital? Opportunity to lead and shape a high-performing nursing team A supportive environment focused on continuous learning and ethical care Exposure to multi-specialty hospital operations Career growth with leadership mentoring and cross-functional collaboration Compensation: Competitive salary based on experience and qualifications How to Apply: 📧 Email:8925532815 📞 Phone: careers@a4hospital.com

Job Title: Telecalling Team Lead Job Summary: A Telecalling Team Lead is responsible for managing a team of telecallers to ensure high-quality customer interactions, lead conversions, and satisfaction. This role involves overseeing daily operations, resolving escalated issues, providing performance feedback, and optimizing the team’s effectiveness through training and motivation. Key Responsibilities: Leading and Coaching Guide, train, and mentor team members on communication, customer handling, and sales techniques Conduct onboarding and continuous skill development sessions for new and existing team members Performance Management Track daily, weekly, and monthly performance metrics Set clear performance goals and conduct regular performance reviews Provide constructive feedback and performance improvement plans Problem Solving Resolve escalated customer complaints or objections Assist in complex or sensitive calls, ensuring customer satisfaction and team support Quality Assurance Monitor and evaluate telecalling scripts and calls Analyze team performance data to identify trends and improvement areas Implement strategies to improve call quality, efficiency, and conversion rates Team Management Prepare and manage team rosters and shift schedules Foster a motivating and collaborative team environment Ensure daily call targets and KPIs are met Collaboration Coordinate with other departments (sales, customer service, tech) to streamline processes and customer experience Relay feedback from calls to improve products/services Policy and Procedure Compliance Ensure adherence to company’s calling scripts, policies, and compliance requirements Maintain up-to-date documentation and call logs as per standard procedures Essential Skills: Communication: Excellent verbal and written communication in both English and regional languages Leadership: Proven ability to motivate and lead teams toward targets Problem-Solving: Strong analytical and decision-making skills Interpersonal Skills: Empathetic, approachable, and team-friendly Organizational Skills: Ability to handle multiple priorities and manage time efficiently Customer Service Knowledge: Familiarity with customer needs, expectations, and effective resolution techniques Technical Skills: Proficiency in CRM systems, MS Office tools, and telecalling dashboards Job Type: Full-time Salary: ₹25,000 – ₹45,000 per month (Based on experience and performance) Benefits: Health Insurance Performance-based incentives Career growth opportunities Schedule: Day Shift (On-site work only) Location:Virugambakkam Contact: 📞 8925532815 📧 careers@a4hospital.com

Job Title: Duty Medical Officer (DMO) Department: Medical Services Location: [Insert Hospital Name / Branch] Reports To: Chief Medical Officer / Medical Superintendent Employment Type: Full-time / Shift-based Job Summary: The Duty Medical Officer is responsible for providing continuous medical care and support to patients during their shift. The DMO plays a vital role in monitoring patient conditions, handling emergencies, supporting inpatient rounds, and ensuring timely escalation to specialists when required. Key Responsibilities: AreaDetailsPatient CareMonitor and manage patients admitted to wards, ICU, or emergency rooms.Clinical SupportPerform clinical assessments, administer treatments, and manage acute care cases.Emergency HandlingRespond promptly to medical emergencies and stabilize patients.Rounds & DocumentationConduct rounds, update patient records, progress notes, and treatment charts.CoordinationCommunicate with consultants and escalate cases requiring specialist attention.Discharge ProcessAssist in discharge procedures and ensure documentation is complete.Medication ManagementPrescribe and administer drugs as per hospital protocols and consultant advice.Medical EquipmentEnsure medical devices used during the shift are functioning and report issues.Patient CommunicationCommunicate updates to patients and attend to their concerns professionally.ComplianceAdhere to hospital policies, medical ethics, and infection control protocols. Key Requirements: Education: MBBS from a recognized medical college; registration with Medical Council is mandatory. Experience: 0–3 years (freshers with internship experience may be considered). Certifications: BLS/ACLS certification is an added advantage. Skills: Clinical judgment and emergency response skills Good communication and interpersonal skills Basic knowledge of hospital information systems Ability to work in rotational shifts including nights and weekends

Job Title: IT Support Executive Department: Information Technology Location: Virugambakkam Reports To: IT Manager / IT Head Employment Type: Full-time Job Summary: The IT Support Executive is responsible for providing technical assistance and support to end-users for hardware, software, network, and system issues. The role includes diagnosing and resolving problems, installing and configuring hardware and software, and ensuring seamless IT operations within the organization. Key Responsibilities: AreaDetailsTechnical SupportProvide first-level support for hardware, software, printers, and networking issues.System MaintenanceInstall, configure, and maintain desktops, laptops, and other IT devices.Network SupportAssist in network setup, maintenance, and troubleshooting (LAN/WAN/Wi-Fi).User SupportAddress user queries via calls, emails, or ticketing systems and resolve them promptly.Software SupportInstall and troubleshoot OS, office tools, antivirus, and specialized applications.Asset ManagementMaintain inventory of IT assets and update records regularly.Data Backup & SecuritySupport in regular data backups and basic IT security protocols.DocumentationCreate and maintain documentation of issues and resolutions for future reference.Vendor CoordinationLiaise with external vendors for AMC, software licensing, or hardware repairs.Compliance & UpdatesEnsure systems comply with IT policies and perform timely updates. Key Requirements: Education: Bachelor’s degree in Computer Science, IT, or related field (or relevant diploma). Experience: 1–3 years in IT support or a similar role. Technical Skills: Proficiency in Windows/Linux OS Familiarity with networking concepts Knowledge of ticketing tools and remote desktop support Hands-on with hardware installation and maintenance Soft Skills: Strong communication and interpersonal skills Problem-solving and analytical thinking Ability to work under pressure and handle multiple tasks

Job Title: IVF Nurse Job Highlights: Tamil Nadu Registered Nurse (DGNM / PB B.Sc (N) / B.Sc (N) / M.Sc (N)) Minimum 3+ years of clinical experience Strong communication, email, and telephone etiquette In-depth knowledge of current nursing practices, preferably in fertility or gynecology Job Match Score: ✔️ Early Applicant Preferred Key Skills: IVF Procedures Assistance Patient Care & Monitoring Communication & Coordination Vital Sign Assessment Operation Theatre (OT) Protocols Post-operative Nursing Care Report Management Telephone & Email Etiquette Location: [Insert Hospital/Clinic Address or City] Work Experience: Minimum 3 years in clinical nursing (IVF or gynecology experience preferred) Job Description: We are seeking a qualified and compassionate IVF Nurse to join our fertility care team. The ideal candidate will play a key role in supporting consultants and ensuring patients receive top-notch care throughout their treatment journey. This is a full-time, permanent position for a dynamic and patient-centric healthcare professional. Roles & Responsibilities: Assist consultants, gynecologists, and physicians during patient rounds Record and monitor vital signs (temperature, pulse, BP, etc.) and report abnormalities to the medical team Administer medications, start IV fluids, and assist with procedures such as ECG as directed Prepare and shift patients to and from the Operation Theatre (OT) with care and coordination Maintain clear and timely communication with patient relatives and doctors post-surgery/procedure Conduct routine patient rounds and document vitals as per nursing protocols Guide patient’s relatives regarding medicine purchases and hospital formalities Ensure discharge process includes medication delivery, report handover, and removal of medical aids like VIGO/urine bags Monitor patient post-discharge indicators such as nausea, vomiting, fever, and BP Check payment status and assist in smooth patient exit Offer empathetic support and guidance to patients, ensuring a positive healthcare experience Education: UG: DGNM / PB B.Sc (N) / B.Sc (N) PG (Preferred): M.Sc (N) Industry Type: Medical Services / Hospital Department: Healthcare & Life Sciences Employment Type: Full-Time, Permanent Role Category: Nursing / Nurse Unit Manager To Apply / Contact: 📞8925532815 📧 careers@a4hospital.com

Job Title: Customer Care Executive Department: Front Office / Customer Service Location: Kovilambakkam Reports to: Customer Care Manager / Operations Manager Job Purpose:To provide professional, courteous, and efficient service to all patients and visitors by assisting them with appointments, inquiries, and hospital services, ensuring a smooth and positive experience throughout their visit. Key Responsibilities :Sl. No.Duties & Responsibilities 1Welcome and assist patients and visitors at the front desk or helpdesk. 2Manage patient registration, appointments, and scheduling with doctors. 3Answer phone calls and respond to inquiries professionally. 4Provide information about hospital services, departments, and facilities. 5Coordinate with nursing, diagnostic, and medical teams to facilitate patient flow. 6Ensure proper documentation and maintenance of patient records. 7Support billing and admission processes as needed. 8Handle patient grievances or escalate them to the concerned authority. 9Collect patient feedback and report to management for service improvement. 10Maintain confidentiality and adhere to hospital policies and quality standards. Key Skills & Competencies:Polite, patient-friendly communication Fluency in English and local languages (Tamil, Hindi, etc.) Problem-solving and interpersonal skills Knowledge of basic computer usage and hospital software Time management and multitasking ability Educational Qualifications & Experience:CriteriaDetailsEducationAny graduate (preferably in Hospitality, Healthcare, or related field)Experience0–2 years in a hospital or clinical front-office role Working Conditions:Rotational shifts including weekends and public holidays Front desk or outpatient service areas Requires standing or sitting for long hours depending on shift