Tele Counsellor

counselling + clarity + sales

Expertie Office Address

Expertie

Phone:

Email:

OPEN INTERVIEW HOURS

Monday to Saturday, 12:00 PM to 6:00 PM

Candidates are welcome to visit during these hours with an updated resume and connect with our team in person.

What We Stand For

At Expertie, we believe that students deserve clarity, honesty, and guidance they can trust.

Our Tele Counsellors play a key role by being the first point of contact — the person who helps students understand their options and take the next step confidently.

communication, empathy, transparency, and performance

What You’ll Do

guiding students for admissions and driving conversions through sales via calling

• Make outbound & inbound calls to students and parents to explain academic options
  

• Understand their goals, concerns, and preferences to give accurate guidance
  

• Provide clear explanations about courses, colleges, and career paths
  

• Build rapport through trust-based communication
  

• Maintain consistent follow-ups to move students through the admissions pipeline
  

• Convert interested leads into admissions using ethical persuasion
  

• Maintain CRM logs, call notes, and daily follow-up records
  

• Coordinate with operations & counselling teams for smooth onboarding
  

Who We’re Looking For

• Excellent communication (Hindi + English)
  

• Ability to simplify information and provide clarity
  

• Persuasive yet empathetic calling style
  

• Consistent, disciplined, target-driven mindset
  

• Freshers welcome if communication is strong
  

• Strong calling + follow-up attitude is essential
  

Compensation & Growth

• Competitive salary packages along with monthly incentives based on performance

• Growth into Senior Tele Counsellor, Team Lead, or Admissions Specialist roles
  

• Ongoing training and mentorship support
  

Expertie offers a competitive salary and benefits package, as well as opportunities for growth and advancement. If you are a dynamic and driven professional and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.

Benefits

Exact compensation will be discussed during the interview, but as a general rule, we believe in paying people well and providing a fun, meaningful workplace.

Equal Employment Opportunities

Expertie provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This applies to all terms and conditions of employment, including recruiting, hiring, promotion, compensation, and training.