Technical Support Executive

JOB DESCRIPTION

Job Title:Tech Support Executive

Reporting to:HOD

Job Overview: Join our vibrant team as a Tech Support Executive and take charge of is

responsible for providing technical assistance and support to customers or end-users experiencing

issues with products, services, or software. Their primary goal is to help users resolve technical

problems and ensure a positive customer experience.

Who We Are: We are a rapidly growing AV company based in the UK, with a global presence

spanning five countries, including India. Our top-tier Audio-Video products and solutions boast

world-class quality and rich features. Our unwavering commitment to customer care, supported

by a world-class support system, ensures repeat business from satisfied clients. We stand out in

the market with competitive pricing and uncompromised quality adhering to universal standards.

Business Model: Our global product and solution range seamlessly fits into diverse segments,

ensuring a continuous flow of business for our team members. At our core, we believe in

working together, gaining together, enjoying together, and growing together.

Our Products & Solutions:

 Digital Interactive Displays

 UC Products (Video Conferencing)

 LED Video Wall

Market Areas: Our versatile range caters to Education, Small and Medium Enterprises,

Government, and Commercial sectors, providing ample opportunities for our team members to

thrive.

Why Join Us:

 Exciting opportunities for career advancement.

 Competitive salary and wonderful performance-based incentives.

 Collaborative team culture with Regional, National and Global exposure.

 Continuous learning and professional development.

If you're ready to take on a challenging yet rewarding role and be a key player in our success

story, apply now and embark on a journey of growth and achievement with us!

Key Responsibilities:

 Technical Product Briefing.

 Provides Technical Solutions.

 Technical Training to all Dealers

 Interacting for initial proposal

 Providing Technical Support on Pre/On/Post Installation.

 Follow up of cases and solutions.

Skills:

 Material handling, configuration, firmware, board level.

 Technically supporting all our UNiQ dealers/ Customers.

 Providing end-to-end tech support.

 Timely reports to be submitted.

Required Qualifications:

 Presentation & Technical briefing.

 Extensive travelling

 Technical background – any engineering, graduate with – ECE/IT

 Must know Hindi, English & Local Language.

 Candidate should be within 2-3 kilometers around the office location.

Please feel free to reach HR - UniQ India @ +91 99457 47329

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off

Language:

• English (Preferred)

Work Location: In person