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Technical Support Executive

Technical Support Executive

Career Guideline

0 - 31 years

2 - 3 Lacs

thane

Posted:1 day ago| Platform: Apna logo

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Skills Required

support chat software communication networking troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Location: Thane Salary: Up to ₹33,000 In-Hand per Month Job Description: We are looking for enthusiastic Technical Support Executives to join our international process team in Thane. The ideal candidate will handle technical queries from global customers via phone, email, or chat, ensuring timely and accurate resolutions. Key Responsibilities: Provide technical support for international clients and troubleshoot system/software issues. Handle customer queries efficiently through calls or remote assistance. Ensure customer satisfaction by delivering professional and prompt responses. Follow up on unresolved issues and maintain accurate case logs. Work in a 24/7 rotational shift environment, including night shifts. Requirements: Excellent English communication skills (verbal & written). Basic knowledge of computer hardware, networking, and troubleshooting. Willingness to work in rotational and night shifts. Minimum qualification: HSC / Graduate in any stream. Prior international BPO/technical support experience preferred. Benefits: Attractive incentives and growth opportunities. Transport facility for night shifts. 📍Location: Thane 💰Salary: Up to ₹33,000 In-Hand per month

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Technical Support Executive