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Technical Support Engineer _Bangalore

Technical Support Engineer _Bangalore

Happiest Minds Technologies

1 - 4 years

5 - 8 Lacs

Bengaluru

Posted:1 week ago| Platform:

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Skills Required

Technical Support Installation L1 Support ITSM International Technical Support Windows Troubleshooting Windows ITIL Troubleshooting Voice Support Remedy IT Service Desk Service Desk Itunes Technical Voice Process SCCM International Voice Process

Work Mode

Hybrid

Job Type

Full Time

Job Description

Happiest Minds Technologies, Hiring , Hiring for Service Desk Engineer interested professionals can reach out to me Ankita Patari Ghosh or ankita.patari@happiestminds.com for one of our Leading Client for Bangalore Location: Please find below JD for your reference: Exp Range:1-4 Years Provide L1/L2 technical support to end users for desktops, laptops, printers, and mobile devices Install, configure, and troubleshoot Windows 10/11, Microsoft Office, and other standard enterprise software Handle incidents and service requests via ITSM tools like ServiceNow, Remedy, or similar Perform remote and on-site support for employees in office or remote locations Support device provisioning, reimaging, and configuration using tools like SCCM or Intune Monitor and manage patch compliance, software updates, and antivirus alerts Maintain IT asset records and update inventory Adhere to ITIL-based processes for incident, problem, and change management Excellent Communication Skills Ready to work for 24/7 Shifts Location: ECity phase 1 Bangalore Hybrid(4 Days WFO/1 Day WFH) Only Shortlisted candidate will come for F2F interview on Wednesday,18th June25. Thanks and Regards, Ankita

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Happiest Minds Technologies

www.happiestminds.com/

IT Services and IT Consulting

Bengaluru Karnataka

5001-10000 Employees

429 Jobs

Key People

Ashok Soota

Executive Chairman
Nitin Achyut

CEO
Ramalingam Subramanian

CFO

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Technical Support Engineer _Bangalore