6 International Technical Support Jobs
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1.0 - 6.0 years
Bengaluru
Work from Office
Role & responsibilities Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technic...
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...
Posted 1 week ago
0.0 - 1.0 years
1 - 4 Lacs
Hyderabad
Work from Office
We are hiring!! Position 1 : Designation : Customer Support Associate P rocess: International Voice Work Locatio n: Nanakramguda Employment type : Both Full time & Contractual Role & responsibilities : Handle inbound and outbound calls from international customers Resolve customer queries and provide accurate information Maintain call records and follow company quality standards Preferred candidate profile : Education: Both Graduates & Undergraduates Experience : Freshers & Experienced can apply Experience: min 1 year of experience in International Customer Support (Prefer Voice) SkillSet : Excellent communication in English (Both Written and Verbal - C1 Fluency) Willing to work in rotationa...
Posted 1 week ago
0.0 - 2.0 years
Chennai
Work from Office
Greetings from Sutherland!!! We are hiring candidates for International Voice Support Associate Job Criteria: 1) Immediate joiners required. 2) Excellent verbal communication skills in English 3) We are looking for freshers and tenured candidates who want to build their careers in the customer service domain by having excellent communication and written skills. 4) Ability to handle real-time voice calls. Preferred candidate profile: Excellent communication skills and written skills. The candidate's prime role will be assisting customers through Calls. Candidates who are ready to relocate in Chennai Location alone. Required only immediate joiners and somebody who are within 30KM radius of dis...
Posted 2 weeks ago
0.0 - 3.0 years
Gurugram
Work from Office
As a Tier--2 performance support associate you will work on external (client/ Account Manager support). This profile requires excellent written, verbal and customer service/handling skills along with in depth product and process knowledge. Requirement Minimum Bachelor's degree or equivalent Minimum voice experience of 1 - 2 years in International customer service profile for SPE Excellent communication skills and willingness to work in a voice/chat/email channels across multiple shifts/ 24/7 environment. Quick learner: able to quickly absorb complex product and procedural information, and seamlessly adapt to rapid changes in the product, process and workflow as they occur. Customer service s...
Posted 2 weeks ago
0.0 - 1.0 years
0 - 2 Lacs
Hyderabad
Work from Office
! NOW HIRING! TECHNICAL SUPPORT ASSOCIATE International Non-Voice Process Company: VXI Global Location: Hitech City, Hyderabad Salary Package Freshers: 15,000 Take-Home (Fixed) Eligibility Criteria Excellent communication skills in English Strong technical troubleshooting skills Comfortable working in night shifts Qualification Graduation NOT required Freshers are welcome! Key Responsibilities Handle inbound technical support queries from international customers Diagnose & troubleshoot software, hardware & network issues Provide step-by-step solutions and ensure customer satisfaction Document interactions accurately in the system Follow process guidelines & meet performance metrics Work Envi...
Posted 1 month ago
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